AMC (Annual Maintenance Contract) of Dahua/HikVision make CCTV Including Hardware (with parts)/Software for 2 Years of PGVCL Offices under Surendranagar City Area.

The Superintending Engineer, Surendranagar are invites on line tenders for AMC

(ANNUAL MAINTENANCE CONTRACT) OF FOR Dahua/HikVision make CCTV Including

Hardware (with parts)/Software for 2 years of OFFICES UNDER SURENDRANAGAR CITY

1. Estimated Cost Rs. 6,00,000 /-

2. Earnest Money. (if payment mode of EMD in cash then Rs 6,000 /-

it must be paid before 28.10.2026 16:00 Hrs.)

3. Bid Documents Downloading Start Date 12-10-2026 On wards

4 Bid Documents Downloading End Date 28-10-2026 up to 18.00 Hrs

5 Last date & time for receipt of online technical bid and 28-10-2026 up to 18.00 Hrs

6 Opening of Tender Bid on line for Document 29-10-2026 at 11.00 Hrs

7 Opening of Tender Bid on line for price bid (if possible) 29-10-2026 at 15.00 Hrs

8 Tender Fee (Nonrefundable) Rs. 885 /- (Rs. 750 + Rs.

Superintending Engineer

PGVCL, C.O., SURENDRANAGAR.

Tender papers & Specifications may be download from web site https://tender.nprocure.com

(for view, down loaded and online submission) and PGVCL web site www.pgvcl.com (for view

and download only). Tender fee and EMD may be paid online, Demand Draft, banker cheque or

POS circle office. All the relevant document of tenders to be submitted online only.

I have read the terms and conditions of contract and abide by the same in all respects.

Date: / /2026 Signature of contractor

With Rubber Stamp.

Terms and Conditions of ARC

Submit following document online with Technical bid with sign and seal of bidders

(1) GST Registration no & Date and issuing authority.

(3) Experience certificate. (if any)

(4) Signed tender copy with stamp on every page.

(1). All the relevant documents as per requirement of the Tender also to be submitted

online along with the Tender Fee, EMD cover in sealed cover on or before due date and

time. Otherwise, the offer will not be considered and no any further communication in

the matter will be entertained.

(2). Both The Price Bid and Technical Bid are to be submitted ON LINE only.

Note: - Bidders are requested to submit price – bid (Schedule – D) on-line only. This is

mandatory. on-line submitted price bid will be considered for evaluation. Further if the

quantity quoted differs in any of the technical bid forms and in price bid forms, it is

discretion of Superintending Engineer, PGVCL to consider the quoted quantity.

Any technical questions, information and clarifications that may be required

pertaining to this inquiry should be referred to The SUPERINTENDING ENGINEER,

PASHCHIM GUJARAT VIJ COMPANY LTD., CIRCLE OFFICE, SURENDRANAGAR-363035.

PGVCL reserves the right to reject any OR all tenders without assigning any reasons

Terms and Conditions of ARC

1. Equipment’s are located at Circle, Division as well as Subdivisions Offices in surendranagar

City area (As per Schedule B).

2. You have to work as per the instruction of IT Section, in addition any dispute decision of

Superintending Engineer will be final.

3. Payment Terms: Payments are payable quarterly against advance stamp receipt.

4. The quantities of systems are mentioned are approximate and may be increased or

decreased while placing the order. Please quote your rates inclusive of all Government

Taxes (With GST). Also, please quote your PAN in your quotation. Other registration should

also be required if taxes are claimed.

5. The work order will start from issue of order. Alternatively, please quote your time limit

within which you will be able to start the maintenance contract. This time limit has to be

strictly adhered to.

6. The bidders should thoroughly read all the following clauses before submitting

7. PRICE EVALUATION: No price preference shall be given on any account. All tenders will be

evaluated on firm price end cost basis. The parties however will have to give the detailed

break-up of the end cost. PGVCL’s decision shall be final and binding on all the parties.

8. Earnest Money Deposit: The Earnest Money Deposit (which is 1% of tender value) as

indicted in the face sheet "Tender Form" should be paid by the bidders in cash,Demand

Draft or online on any Scheduled Bank of Surendranagar in favour of "PASCHIM GUJARAT

VIJ COMPANY LTD”.

9. Security Deposit: The bidders whose tender is accepted shall have to pay 10% as security

Deposit of the of Order cost, in Cash/D.D within 7 days from the receipt of the LOI before

placing order. In case contractor fails to pay up the security Deposit within the specified

time, his earnest money will be forfeited without issuing any notice.The same will be

refundable on receipt of No Objection Certificate from our I.T. section, Surendranagar

Circle, and PGVCL.

10. PERFORMANCE BANK GUARANTEE: The performance bank guarantee, amounting to 10%

of the order value shall be furnished in B.G (Bank Guarantee) from scheduled bank

approved by government. The Performance guarantee shall be furnished by supplier for

satisfactory performance of the CCTV Parts which should be valid up to warranty

/guarantee period from the date of commissioning. The bank guarantee should be

executed on the standard form prescribed by the P.G.V.C.L. In case of bank guarantee the

supplier should undertake to renew the guarantee at least one month before the expiry of

the validity date, failing which the P.G.V.C.L will be at liberty to encash the bank guarantee.

11. Tender fee (Non-refundable) : As notified in the tender notice tender fee can be

paid by way of Cash, Demand Draft or Online otherwise offer will be ignored out rightly.

Indian Postal Orders (IPO’s) & Cheques are not acceptable. Demand Draft should be in the

name of the “PASCHIM GUJARAT VIJ COMPANY LTD.”, Payable at Surendranagar. The

envelope shall be addressed to the Superintending Engineer, PGVCL Circle office

Surendranagar and PGVCL will not be responsible for the transit loss or misplacement.

Tender fee Demand Draft / Original Money receipt must be kept in the cover of EMD

otherwise supplier’s offer is liable to be rejected. Tender fee (nonrefundable) will be

accepted in cash (At PGVCL circle office Surendranagar on cash counter up to 16:00 hours

in working days) OR DD drawn in any schedule/nationalized bank in favour of “PASCHIM

GUJARAT VIJ COMPANY LTD”, Payable at Surendranagar

Sr.No. Particulars Requisite Details

1 Name of Bank State Bank of India.

2 Name of Branch Vadipara, Surendranagar.

4 IFSC Code SBIN0060101.

5 PGVCL CIRCLE OFFICE

Name of Account

SURENDRANAGAR SUPDT. ENGG

12. POST TENDER CORRESPONDENCE / ENQUIRIES: Any correspondence or enquiry

subsequent to opening of Technical and Commercial bids is not desirable, if the same is

indulged into, it will be considered for disqualifying the tender. The Bidders will be required

to abstain from pursuing / canvassing the matter, directly or indirectly with any Officers of

PGVCL, as otherwise the same would also amount to disqualification of the tender.

13. The purchaser (i.e. PGVCL) shall have the right to make any changes, additions / deletions

or modifications in any terms/ conditions of the tender and/ or specifications as may be

deemed necessary by PGVCL at its sole discretion at any time before the due date of

opening of the tender.

14. PGVCL does not accept the conditions of any Bidders. It will be ignored without any

reference; hence bidders should withdraw such printed conditions if they have Any.

15. Revision of prices or any commercial terms affecting the price after opening of technical

bids shall not be considered and will be ignored.

16. OTHER CONDITION OF SUPPLY: PGVCL/GUVNL (Formerly GEB) General Conditions of

contract will apply to all supply to contracts and supplier will be deemed to fully aware of

PGVCL/GUVNL (Formerly GEB) general conditions of contract for the supply of plant

equipment and materials except the conditions modified in this commercial terms and

conditions and any ignorance of these conditions will not exempt supplier from their

liability to abide by the same. Copies are available from PGVCL Office.

17. ARBITRATION: All questions, disputes or differences whatsoever which may at any time

arise between the parties to this agreement touching the agreement or subject matter

thereof, arising out of or in relation there to and whether as to construction or otherwise

shall be referred to the decision of the Sole Arbitrator, appointed by the MD of PGVCL, for

that purpose, who shall be a retired High Court Judge or retired District and Sessions Judge,

and the decision of the said Arbitrator shall be final and binding upon the parties.

Reference to the arbitration shall be governed by the provisions of Indian Arbitration &

Conciliation Act. 1996 as amended from time to time and the rules made there under.

18. JURISDICTION: All questions, disputes or differences arising under out of or in connection

with the Tender / Contract if concluded shall be subject to the exclusive jurisdiction of the

court under whose jurisdiction the place from which the tender / Acceptance of tender is

issued, is situated i.e. Surendranagar.

19. PGVCL reserves the right to cancel any or all the offers / bids or to accept any offer without

assigning any reasons. Also in case PGVCL finds that there is an attempt of cartel in the

prices, PGVCL Reserves the right to consider or reject any or all the parties offers without

assigning Any reasons thereof.

20. PGVCL reserves the right to increase or decrease the quantity against each item/s while

placing the order.

21. If the Bidders fails to pay the Security Deposit or defaults in execution of the Orders placed

or If PGVCL suffers any financial loss due to this, then PGVCL will be at liberty to adjust the

amount from other orders of the same firm or by enchasing the Bank Guarantee.

22. Please note that any additional conditions / deviations, if any, found in the Commercial

terms & conditions then the Price Bids of such bidders will not be opened and no further

correspondences in the matter will be allowed.

23. The rates should be quoted on FOR destination basis including forwarding insurance

charge, Railway freight by goods passenger train up to destinations. It should be clearly

mentioned whether. The store will be supplied by goods train, passenger train or road

transports. The quotation other. Then FOR destination basis will be general rejected

24. The successful tender shall have to execute a stamped agreement on non-Judicial Stamp

Paper of Rs.300/-, and bond on non-judicial stamp paper of RS 300, duly notarized in the

standard form of the Company and will have to sign the contract Booklet Viz. TENDER AND

CONTRACT FOR WORKS “at his own cost before commencing the work. In case partnership,

firm’s necessary partnership record will have to provided verification authority to sing the

bills, measurement and enter in to contract as well as corresponds with the Company

wherever required necessary power of attorney will have to be produced especially (If

require). When the partnership deed is silent on the point of authority to deal with the

Company. If the contractor happens to be a sole trader, then he will have to produce on

affidavit made before Magistrate to that effect.

25. IT TDS and GST TDS will be deducted from bill as per Govt. rule and all new taxes rule as

Govt. will be applicable as per rules

26. In case of partnership Firm/Company notarized copy of power of attorney in favor of a

person authorized to sign tender document & submit partnership deed/mom copy with the

27. Contractor shell put up a bill in three copies with paid GST challan copy of previous month

and advance stamp receipt. The payment will be paid as per availability of fund. For any

type of delay, no interest will be paid in any case. PGVCL gst no 24AADCP1453C1ZZ must be

indicate in all invoice.

28. The undersigned reserves the right to accept any or reject any or all quotations without

assigning the reasons thereof.

29. Service includes unscheduled, corrective and remedial maintenance on 24x7.basis.

30. The tenderer should mention the name of the representative and contact number for

overall coordination of AMC.

31. The tenderer provides 1 phone number which will be available from 8 AM to 8 PM and

email address for logging complains of above-mentioned systems and you should have

provided complain no for each complain log.

32. Agreement Period: - You shall have to undertake the maintenance contract for the period

of Two Year Commencing from date of issue of order.

33. Liability of Damage: - During the contract period, if any harm / damage occurs to any

person / property due to the AMC work, the contractor shall be responsible for the

compensation for the said harm / damage to the concerned person / property. PGVCL will

not be liable in any case.

34. Transportation: - The contractor has to bear transportation and other expenses required

for the maintenance work.

35. Other than preventive maintenance, you have to visit the location for complaint received

from the offices.

36. Service to set-right a mal-functioning of the system includes solution to hardware /

software problems and replacement of unserviceable parts. The cctv system should be

work smoothly after replacement of hardware against faulty hardware.

37. Service Levels: Service call should be attended within 24 hours and solved within next

working day from complain date, failing which, penalty will be charged as per below table.

Equipment Penalty per Day (`)

1. CCTV (Dahua/HikVision) Rs 500 + (tax as per Gov. norms)

38. We may carry out the delayed fault correction through other party at your cost and risk.

The amount so paid to the other party will be deducted from your bill without any further

intimation or correspondence in said matter. Company standard penalty clause will be

applicable to maximum 10% of Contract value.

39. The payment shall be made quarterly based on call report provided by you. These call

reports include details like Fault resolution date, Name, signature, stamp of our employee

and other details. (Like name of the replaced part). Spares quality must be same of replace

part or standard quality approved by IT section.

40. Sufficient stock of necessary spares should be available with you so that fault or defect etc.

is rectified immediately in order to have smooth functioning of the CCTV System.

41. Service includes replacement of unserviceable parts. Parts replaced will either be new parts

or parts equivalent/higher in specification / functioning to the faulty parts.

42. All CCTV items like Connectors, Electrical Power Points (Plug & Pin), NVRs, POE Switches,

Cameras, Monitors or TVs, HDMI Converters etc. are included in Comprehensive

Maintenance Contract. Contractor will have to repair and / or replace faulty parts free of

cost as and when required to run the system smoothly.

43. Problems related to network, relocation of cctv cameras (not entire CCTV Setup),

replacement/repairing of cables also including physical damage of cable (Cables will be

provided by PGVCL) need to be resolved.

44. Scheduled preventive maintenance (i.e. cleaning hardware equipment with blower, etc.)

required every month. You have to check every camera and its recording during each visit

and ensure normal working condition for devices. You have to submit each visit and call

logged report to IT Department, Circle Office, Surendranagar at the time of submission of

bills. The call and visit report duly signed and stamp by our PGVCL officer (i.e.JE/DE/EE or

competent authorities).

45. if any parts damaged due to earthing or proper power source problem or internal burnt,

you will have to replace the parts.

46. During installation or part replacement you have to ensure that there is no any water

leakage in any equipment installed outside/outdoor like Network switch, CCTV Camera and

if any damage occurred due to water leakage then you have to repair/replace without any

47. Damage due to any weather/atmospheric effect like Corrosion, humidity etc will be

covered under CAMC.

48. The PGVCL reserves the right to terminate the contract if your service is found

unsatisfactory and, in that event, the amount paid as Security Deposit shall be forfeited and

damage occurred on account of your fault shall also be recovered from you

49. For any dispute court jurisdiction will be Surendranagar.

50. Traveling cost will be bear by the contractor for visiting Circle office/ Division office / Sub

Division Office.

51. A Complaint report (Including Details of Complaint i.e Name, Date, Office name etc) must

be made with every call attended and must be signed by user/employee with stamp.

Report should be in dual copy. One copy is to be given to user/employee and other is to

submitted with bill.

52. You have to execute an agreement on stamp paper of Rs 300/- and indemnity bond on

stamp paper of Rs 300/- before commencement of work starting the mater conversing that

any accident to the contractors, staff or any person either fatal or non-fatal due to non-

observing of safety measure PGVCL should not be responsible.

53. If party possesses GST registration No. on their name on which work order issued, then GST

will be reimbursed to contractor on production of proof for payment made to concern

Department for particular work, up to satisfaction of officials of PGVCL. However, there

would be total responsibility of contractor for any none or partial payment of service tax as

per rules of concerned Government Department. however, this may be noted no any type

of penalty of GST will be reimbursed during or after completion of contract. New tax rules

as per Govt. will be applicable as per rules.

Thanking you, Superintending Engineer

PGVCL CO, Surendranagar

PASCHIM GUJARAT VIJ COMPANY LTD.

CIRCLE OFFICE, SURENDRANAGAR

 Quantities of CCTV Camera Systems at Circle Office, Division as well as Subdivisions is

Dahua Make NVR:

Dom 2MP IP Camera

Location NVR 2MP IP Port Port SATA HDD

City1 2 7(1 Sound) 1 2 1 6TB 19" Monitor

City2 5 5(1 Sound) 1 2 1 6TB 19" Monitor

6 5(1 Sound) 1 2 1 6TB Direct PC

Joravarnagar 3 5(1 Sound) 0 2 1 4TB Direct PC

Wadhwan 5 3(1 Sound) 1 2 1 4TB 19" Monitor

SNR Lab 3 3 1 0 1 10TB 19" Monitor

Circle 8 7 3 0 2 6 TB 55" Inch TV

SNR Store 12 3 1 2 2 6*2 TB 43" Inch TV

HikVision Make DVR:

Location DVR HD HD SATA HDD

SNR 16 55" Inch

7 5 1 4TB HIKVISION

Division Channel TV

Superintending Engineer (O & M)

PGVCL CO., Surendranagar

PASCHIM GUJARAT VIJ COMPANY LTD.

CIRCLE OFFICE, SURENDRANAGAR

(Address of Location/Offices under Surendranagar Circle)

SR OFFICE NAME ADDRESS

NO (DIVISION/SDN/RSO)

1 Circle Office Sup. Engineer, Circle Ofice, Opp. Kailash Park Soc. Nr. Shiv hotel , Surendranagar.

2 RSO Deputy Engineer, Nr. Shiv Hotel, Opp. Adarsh Society, 66 K.V. S/S, Surendranagar

3 SNR DIVISION Executive Engineer, SNR Division, Nr. Shiv Hotel, Surendranagar.

4 SNR DIV STORE / TMS Executive Engineer, SNR Division, Nr. Shiv Hotel, Surendranagar

4 CITY-1 SDN Deputy Engineer, City S/Dn No. 1, Old Power House Compound, Surendranagar.

5 CITY-2 SDN Deputy Engineer, City S/Dn No. 2, Old Power House Compound, Surendranagar.

6 Surendranagar Rural Deputy Engineer, S'Nagar Rural sdn, Old Power House Compound,

SDN Surendranagar.

7 Joravarnagar SDN Deputy Engineer, S/Dn Office, N/R Saurashtra Gramin Bank,Main Chawk,

8 Wadhwan SDN Deputy Engineer, S/Dn Office, Nr Khandi Pol Darwaza, Wadhvan

9 LAB, Surendranagar Div. Executive Engineer, SNR Division , Nr. Shiv Hotel, Surendranagar.

10 GUVNL Police Station Old Power House, Sonapuri road, Nr. Hendloon chok, Surendranagar.

Superintending Engineer (O & M)

PGVCL CO., Surendranagar

(DECLARATION IN REGARDS TO NO CRIMINAL OFFENSE / NO PENDING

CIVIL SUITE &THEREOF)

I/We solemnly declare that there is no criminal offense and or no pending civil

suite before the court filled by PGVCL or other subsidiary company of GUVNL

certify that M/s__________________________________________and their

proprietor / any partner / any directors of the firms/Agencies/company’s. (Strike

out which is not applicable)

(UNDERTAKING IN REGARD TO STOP DEAL/BANNED FOR BUSINESS

DEALING/BLACK LIST & THEREOF)

____ authorized signatory of

M/s__________________________________________and their proprietor / any

partner / any directors of the firm is not stop deal and/or banned for business

dealing and/or black listed by GUVNL and/or their any subsidiary company viz.

GSECL/GETCO/ DGVCL/ MGVCL/UGVCL/PGVCL.

I/we take the oath and solemnly declare that, the above particulars furnished by

me/us (on behalf of the Firm/Agencies/ Partner / Proprietor /Director of

companies, are correct and that I/we have not concealed or misrepresented any

Seal of the Firm

Signature of the Tenderer

PASCHIM GUJARAT VIJ.CO.LTD

CIRCLE OFFICE, SURENDRANAGAR.

Special Condition:

If in any Company the interest of any employees of the Paschim Gujarat Vij.Co.Ltd or his Relative as * *

defined in section VI of the company’s Act 1956 is 10 % or more. PGVCL will not deal with such company

at all, Tender therefore must specially disclose this fact in his bid, Non discloser of such facts would

disqualify the tenderer from further dealing with PGVCL

Section : meaning of relatives.

A person shall be deemed to be relatives of another if and only if: -

(a) They are member of Hindu undivided family or

(b) They are husband and wife or

(c) The one is related to the other in the manner indicated in Schedule IA

List of relatives.

2. Mother (Including step mother)

3. Son (Including step mother)

5. Daughter (Including step daughter)

6. Father’s father

7. Father’s mother

8. Mother’s mother

9. Mother’s father

11. Son’s son’s wife

12. Son’s daughter

13. Son’s daughter husband

14. Daughter’s husband

15. Daughter’s son

16. Daughter’s son’s wife

17. Daughter’s daughter

18. Daughter’s daughter’s husband

19. Brother (Including step brother)

20. Brother’s wife

21. Sister (Including step brother)

22. Sister’s husband.

(Ref: Circular no Sp/As/15914 Dated 9th Sep’87issued by Chief Engineer( Material) Baroda)

TENDERER MAY GIVE THEIR SPECIFIC CLARIFICATION TO ABOVE CLAUSE HERE UNDER.

Signature of Contractor/ Tenderer

With Rubber Stamp

PASCHIM GUJARAT VIJ COMPANY LTD.

CIRCLE OFFICE, SURENDRANAGAR

SCHEDULE – D (Price BID)

(Do not fill price in this form, this is for reference only, Price bid must be fill Online only)

Sr. Item Amount (Above/

Comprehensive AMC For CCTV With Hardware

and software.(Refer Schedule-1)