Punjab

Financial BO

Services

Miscellaneous Services

Tender for Setting up, Operations and Management of State Helpline

Governance Reforms

Mohali | S.A.S Nagar, Punjab

Amount: Refer DocsCloses: 11 Nov 20256 Oct 2025

Corrigendum

Closed

Bids

Item Rate

5 Bids16 Feb 2026

#	Company	Amount	Rank	Status
1	L1₹30,375Admitted-Finance	₹30,375	L1	Admitted-Finance
2	L2₹39,790Admitted-Finance 4TH FLOOR ALTRUSIT MOUNT BEHIND HOTEL FURHILL NEAR TUNNEL NO 103 SHIMLA SHIMLA SHIMLA HIMACHAL PRADESH 171004 \| SHIMLA \| HIMACHAL PRADESH \| 171004	₹39,790	L2	Admitted-Finance
3	L3₹41,418Admitted-Finance GSTIN: 27AACCI3968E1ZH	₹41,418	L3	Admitted-Finance
4	Not Admitted-Fee	-	-	Not Admitted-Fee Others-The committee recommended that the pre-qualification bid of Ms Digitech may be rejected as per Clause of the tender and the bidder may be declared as ineligible for further stages of bid evaluation.
5	Not Admitted-Finance C 6 I T PARK AIRPORT ROAD BADWAI BHOPAL MADHYA PRADESH 462038 UDYAM MP 10 0003991 09AAKCS9368J1ZG B 23AAKCS9368J1ZQ R MII STATUS AS VERIFIED \| BHOPAL \| MADHYA PRADESH \| 462038	-	-	Not Admitted-Finance Others-As per request of We Win vide letter no wwl202526 227 date 06/02/2026 for not extending the bid validity

BoQ Line Items

Line Items (1)

Sl No	Description	Qty	Unit	Arceus infotech private limited L3	Altruist Technologies Pvt. Ltd. L2	Dr ITM Private Limited L1
1.00	Monthly cost per call center seat (for 8 hour man shift)	1	Per Call Center Seat	41,418 ₹41,418	39,790 ₹39,790	30,375 ₹30,375

Corrigenda

Corrigendum

8 updatesLatest on 27 Oct 20256 Oct 202511 Nov 2025

Updated dates

Bid Submission End11 Nov 20256 Oct 2025

Bid Opening12 Nov 20257 Oct 2025

Download Ends11 Nov 20256 Oct 2025

Tender Value

Refer Docs

EMD Value

₹36 L

Closing Date

11 Nov 2025, 2:00 pmClosed

Tender Inviting Organisation

Name

Director, DGGIT

Address

D 241, Industrial Area, Phase 8B, Sector 74, Mohali 160071

Work Description

Tender for Setting up, Operations and Management of State Helpline

Tender Information

Tender ID

2025_GR_149155_1

Reference Number

DGGIT/Helpline/2025/2

Tender Type

Open Tender

Product Category

Miscellaneous Services

Location

Mohali

Source Website

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Eligibility / Pre-Qualification

Please refer Tender Documents.

Documents Required

3 documents required · 3 mandatory

PreQual

RequiredKindly upload all the required Pre-Qualification documents as per DNIT (.pdf)

Technical Bid

RequiredKindly upload all the required Technical Evaluation documents as per DNIT (.pdf)

Finance

RequiredFinancial/Price Bid Sheet (.xls)

Fee & Financial Details

Tender Fee Amount

₹2,000

EMD Fee Amount

₹36 L

Pre-Bid Meeting

Meeting Place

Mohali

Important Dates

Last Activity

16 Feb 2026

Published

6 Sept 2025

Bid Opening

12 Nov 2025

Download Starts

6 Sept 2025

Download Ends

11 Nov 2025

Submission Starts

6 Sept 2025

Pre-Bid Meeting

12 Sept 2025

BOQ Preview

•

Monthly cost per call center seat (for 8 hour man shift)

Stage Documents

Stage Summary Snapshot

stage.html

html • 0.03 MB

Technical Evaluation

tech_eval.pdf

PDF

Financial Bid Opening

boq_comp_chart.xlsx

xlsx

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Page Snapshot

details.html

html • 0.03 MB

NIT Documents

Tendernotice_1.pdf

PDF • 0.14 MB

Work Item Documents

DNIT.pdf

Tender Documents • 1.27 MB

BOQ_301724.xls

BOQ • 0.28 MB

Ready to Participate?

Download all tender documents and submit your bid