Annual Maintenance Rate Contract of computer hardware/ software and FAX Machines of Chief Engineer Office, PWD, Rajasthan, Jaipur

Amount

Note :- Approx Nos of Computer 150 Units, Notebook 75, Server 4 Units, Printer 150 Units, Scanner 50, Fax Machine 15 Units, LAN Switch 30, UPS 100 Units to be maintained.

A. SERVERS AND DESKTOPS

Pentium IV/ Dual Core/ Core to Due/ Core I3/I5/I7 Computer / notebook troubleshooting by general maintenance of Hardware including activities like backup / restore of data, formatting and re-installing all necessary software, OS, Drivers etc. to restore smooth functioning of Hardware etc.

Server Intel Xeon 3.06 SCSI HDD, RAID Controller including OS (2 Nos) .(fault repair without new part replacement) (Troubleshooting by general maintenance of Hardware including activities like back up / restore of data, formatting and re-installing all necessary software, OS, Drivers etc. to restore smooth functioning of Hardware etc)

Notebook computer- Acer / HP/ HCL/Dell etc. (fault repair without new part replacement ) (Troubleshooting by general maintenance of Hardware including activities like back up / restore of data, formatting and re-installing all necessary software, OS, Drivers etc. to restore smooth functioning of Hardware etc)

Notebook computer- Acer / HP/ HCL/Dell etc. Changing faulty Battery with New Battery with min 4 Hours battery Back-up.(Rate after discounting re-sell value of replaced faulty parts.)

Notebook computer- Acer / HP/ HCL/Dell etc. Changing complete Body Set with New body set. (Rate after discounting re-sell value of replaced faulty parts.)

Notebook computer- Acer / HP/ HCL/Dell etc. Changing complete Mother board.(Rate after discounting re-sell value of replaced faulty parts.)

Notebook computer- Acer / HP/ HCL/Dell etc. KeyBorad. (Rate after discounting re-sell value of replaced faulty parts.)

Computer Motherboard Fault Repair with small part replacement/repair. (Rate after discounting re-sell value of replaced faulty parts.)

Computer Motherboard Fault Repair with replacement of similar capability new motherboard(Rate after discounting re-sell value of replaced faulty motherboard cost inclusive of installation charges). (Rate after discounting re-sell value of replaced faulty parts.)

Computer SMPS Fault Repair Charges with small part replacement/repair( SMPS cost inclusive of installation charges). (Rate after discounting re-sell value of replaced faulty parts.)

Computer SMPS (Regular) Fault Repair by replacing faulty SMPS with new SMPS (Rate after discounting re-sell value of replaced faulty SMPS cost inclusive of installation charges)(*24+4Pin M/BConnector). (Rate after discounting re-sell value of replaced faulty parts.)

Computer SMPS (Standard) Fault Repair by replacing faulty SMPS with new SMPS (Rate after discounting re-sell value of replaced faulty SMPS cost inclusive of installation charges)(*8+4Pin M/B Connector*). (Rate after discounting re-sell value of replaced faulty parts.)

Computer LCD/LED Monitor Power Circuit/ Logic Card Replacement/Repair Charges. (Rate after discounting re-sell value of replaced faulty parts.)

Computer LCD/LED Monitor Screen/Body Replacement/Repair Charges (15” / 17’’ Size). (Rate after discounting re-sell value of replaced faulty parts.)

Computer Faulty HDD Replacement with new 320GB HDD. (Rate after discounting re-sell value of replaced faulty parts.)

Computer Faulty HDD Replacement with new 500GB HDD. (Rate after discounting re-sell value of replaced faulty parts.)

Notebook Faulty HDD Replacement with new 500GB HDD. (Rate after discounting re-sell value of replaced faulty parts.)

Notebook Faulty HDD Replacement with new 1TB HDD. (Rate after discounting re-sell value of replaced faulty parts.)

Computer RAM addition of 2GB DDR-II (Per piece of 2GB of new RAM) (Rate after discounting re-sell value of replaced faulty parts.)

Computer RAM addition of 2GB DDR-III (Per piece of 2GB of new RAM). (Rate after discounting re-sell value of replaced faulty parts.)

Computer RAM addition of 4GB DDR-III (Per piece of 4GB of new RAM). (Rate after discounting re-sell value of replaced faulty parts.)

Computer RAM addition of 4GB DDR-IV (Per piece of 8GB of new RAM). (Rate after discounting re-sell value of replaced faulty parts.)

Notebook RAM addition of 4GB DDR-III (Per piece of 4GB of new RAM). (Rate after discounting re-sell value of replaced faulty parts.)

Notebook RAM addition of 8GB DDR-III (Per piece of 8GB of new RAM). (Rate after discounting re-sell value of replaced faulty parts.)

Notebook RAM addition of 8GB DDR-IV (Per piece of 8GB of new RAM). (Rate after discounting re-sell value of replaced faulty parts.)

Computer Faulty CD/DVD Replacement with new DVD RW. (Rate after discounting re-sell value of replaced faulty parts.)

Notebook Faulty CD/DVD Replacement with new DVD RW. (Rate after discounting re-sell value of replaced faulty parts.)

B. PRINTERS/ SCANNERS -

General maintenance calls (including preventive maintenance) for fault repair without new part replacement for following printers 24-Pin Dot Matrix HP Laserjet 4+ HP Laserjet 1020, 1022 HP Laserjet 1150, 1160,Samsung ML 1450

General maintenance calls (including preventive maintenance) for fault repair without new part replacement for following printers HP Laserjet 1320, 1320N HP Laserjet 2050dn HP Laserjet M202dw Samsung ML2551N HP Laserjet 3005DN RICOH SP 310DN HP CLJ 4650 HP Designjet 500 PS 42” (A0 Size Plotter) HP BIJ2300 Inkjet Printer Line Matrix Printer P500e DMP 24 pin 136 Col Printer Umax PowerLook 2100 XL A3-scanner HP ScanJet 2400 RICOH SP 310DN, Hp Laserjet 202dw, Hp Laserjet 203dn

Printer’s Presure Roller replacement with new one of list of printers at Sn 28 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s torn Teflon replacement with new one of list of printers at Sn 28 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s faulty Gear set replacement with new one of list of printers at Sn 28 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s faulty Logic card replacement with new one of list of printers at Sn 28 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s faulty Fuser replacement with new one of list of printers at Sn 28 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s Presure Roller replacement with new one of list of printers at Sn 29 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s torn Teflon replacement with new one of list of printers at Sn 29 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s faulty Gear set replacement with new one of list of printers at Sn 29 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s faulty Logic card replacement with new one of list of printers at Sn 29 above. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s faulty Fuser replacement with new one of list of printers at Sn 29 above. (Rate after discounting re-sell value of replaced faulty parts.)

24-Pin Dot Matrix Faulty Head Replacement with New one. (Rate after discounting re-sell value of replaced faulty parts.)

Printer’s faulty Logic Card replacement with new one of printer 9050N. (Rate after discounting re-sell value of replaced faulty parts.)

Plotter Print Head Replacement with new one of HP Designjet 500 PS 42” (A0 Size Plotter). (Rate after discounting re-sell value of replaced faulty parts.)

C. UPS (In case of faulty Batteries, the same would be provided by PWD)

UPS Fault Repair without part replacement of 0.5 KVA OFFLINE

UPS Fault Repair without part replacement of 1.0 KVA OFFLINE

UPS Fault Repair without part replacement of 1 KVA ONLINE

UPS Fault Repair without part replacement of 3 KVA ONLINE

UPS Fault Repair with New Battery replacement of 0.5KVA UPS (Rate after discounting re-sell value of replaced faulty battery inclusive of installation charges)(Rate after discounting re-sell value of replaced faulty parts.)

UPS Fault Repair with New Battery replacement of 1KVA UPS (Rate after discounting re-sell value of replaced faulty battery incl. of installation charges) (Rate after discounting re-sell value of replaced faulty parts.)

UPS Fault Repair with New Battery replacement of 12V 26AH for 3KVA online UPS(Rate after discounting re-sell value of replaced faulty battery inclusive of installation charges). (Rate after discounting re-sell value of replaced faulty parts.)

UPS Fault Repair with New Battery replacement of 12V 12AH for 1KVA online UPS (Rate after discounting re-sell value of replaced faulty battery inclusive of installation charges). (Rate after discounting re-sell value of replaced faulty parts.)

D. Network Resources

Network managed/ Un-managed Switches of CisCo, D-Link, HCL IP and routing configuration and general Maintenance Calls without part replacement(Per Switch maintenance call Charges)

Network troubleshooting. Resolution of problems/faults related to connectivity, configuration, cable, I/O, Software problems/faults etc. (Per Node maintenance call Charges)

E. Software Works

Installation/ Training/ Help etc. to PWD HQ of application software related to File Monitoring, Building/Road Progress Monitoring, e-tendering etc. (per call attended charges)

Installation of licensed Anti Virus enterprise security (K7 / Kaspersky / Quick Heal) with Total protection latest edition #( Quote rate of 1 pack having 50 Licenses)

Installation of licensed Anti Virus Quick Heal total security latest edition #( Quote rate of 1 pack having 5 Licenses)

F. FAX Machines

General maintenance calls (including preventive maintenance) for fault repair without new part replacement for following Models of FAX Machines, Best-Fax-2820, panasonic-kx-f130, HPlaserjet m1213nf-MFP, cannon-Fax-L140, Brother-Fax-620, Panasonic-KX-FT981, Cannon MF5750, Cannon-Fax-L220, Cannon-LBP-5050, Cannon-LM-2320nf, Konica Minolta M1590 MFP and similar Models

Fax’s torn Teflon replacement with new one of list of Fax Machines at Sn 50 above. (Rate after discounting re-sell value of replaced faulty parts.)

Fax’s faulty Gear set replacement with new one of list of Fax Machines at Sn 50 above. (Rate after discounting re-sell value of replaced faulty parts.)

Fax’s faulty Logic card replacement with new one of list of Fax Machines at Sn 50 above. (Rate after discounting re-sell value of replaced faulty parts.)

Fax’s faulty Fuser replacement with new one of list of Fax Machines at Sn 50 above. (Rate after discounting re-sell value of replaced faulty parts.)