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Financial BO

Services

Miscellaneous Services

Establishment Operation and Management of Call Centre Helpdesk Service Desk for Kapas Kisan Mobile Application and Level1 Technical Support Services for COTBIZ and BITS Platform of The Cotton Corporation of India Ltd CCI

Bharat Sanchar Nigam Limited (Govt of India Enterprise)

As per RFP | Mumbai Suburban, Maharashtra

Amount: Refer DocsCloses: 8 Aug 2026Closed

Timeline

Published1 Aug 2026
Closed8 Aug 2026
Technical Evaluation17 Aug 2026
Financial Evaluation17 Aug 2026
Award—

Corrigenda

Corrigendum

1 updatesLatest on 5 Aug 2026

Tender Value

Refer Docs

Closing Date

8 Aug 2026, 5:00 pmClosed

Tender Inviting Organisation

Name

CGMT Maharashtra Telecom Circle

Address

AGM EB Mumbai Maharashtra Telecom Circle, 5th Floor D Wing Admin Bldg BSNL Complex Juhu Rd Santacruz W Mumbai 400054

Work Description

Establishment Operation and Management of Call Centre Helpdesk Service Desk for Kapas Kisan Mobile Application and Level1 Technical Support Services for COTBIZ and BITS Platform of The Cotton Corporation of India Ltd CCI

Tender Information

Tender ID

2026_BSNL_286305_1

Reference Number

MHCO-EBPT/102/16/2026-EBPT

Tender Type

Open Tender

Product Category

Miscellaneous Services

Form of Contract

Tender cum Auction

Period of Work

1825 days

Location

As per RFP

Source Website

Subscribe to view

Eligibility / Pre-Qualification

please refer tender documents

Documents Required

9 documents required · 9 mandatory

Fee/PreQual/Technical

RequiredTender Documents (.pdf)

RequiredTender fee, EMD or Valid MSE Certificate (.pdf)

RequiredCertificate of Incorporation , MOA, AOA or Partnership deed (.pdf)

RequiredDocuments asked in BSNL RFP Clause 1 Eligibility Criteria (.pdf)

RequiredTechnical and financial Qualifications as per RFP (.pdf)

RequiredLetter of Authorization/Power of Attorney/Board Resolution (.pdf)

RequiredDuly signed BSNL and vendor Tender document (.pdf)

Finance

RequiredBOQ (.xls)

RequiredPrice Breakup as per Annexure V of BSNL RFP (.pdf)

Fee & Financial Details

Tender Fee Amount

₹0

EMD Fee Amount

Exempted

Important Dates

Last Activity

17 Aug 2026

Published

1 Aug 2026

Bid Opening

10 Aug 2026

Download Starts

1 Aug 2026

Download Ends

8 Aug 2026

Submission Starts

1 Aug 2026

Clarification Period

1 Aug 2026 - 4 Aug 2026

Bill of Quantities

Item RateBoQ_Ver4.0INR

BoQ1 (1 items)

Sl No	Description	Qty	Unit	Est. Rate	Est. Amount
1.01	Total cost of the Project as per Annexure V of BSNL RFP or as per subsequent amendment (Including GST)	-	Nos	-	-

Stage Documents

Stage Summary Snapshot

stage.html

html • 0.03 MB

Documents

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Tender Page Snapshot

details.html

html • 0.03 MB

NIT Documents

Tendernotice_1.pdf

PDF • 0.99 MB

Work Item Documents

backtobackRFPandCCIL.pdf

Tender Documents • 0.98 MB

BOQ_334134.xls

BOQ • 0.38 MB

Corrigendum Documents

Corrigendum1.pdf

PDF • 0.37 MB

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