Tender enquiry for Annual Rate Contract for supply of manpower for IT related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of India

BoQ Bill of Quantity

BEC Bidders Evaluation Committee

PC Procurement Committee

DD Demand Draft

EMD Earnest Money Deposit

GST Goods and Service Tax

HOD Head Of Department

IT Information Technology

INR Indian Rupee

LoI Letter of Intent

OEM Original Equipment Manufacture

PBG Performance Bank Guarantee

PQ Pre-Qualification

TQ Technical Qualification

RFP Request for Proposal

RFQ Request for Quotation

EOI Express of Interest

SI System Integrator

SLA Service Level Agreement

(n)Code IT Division of GNFC Ltd.

GNFC Gujarat Narmada Valley Fertilizers & Chemicals Limited

NIT Notice Inviting Tender

JV Joint Venture

GoG Government of Gujarat

GOI Government of India

O&M Operations and Maintenance

SOP Standard Operating Procedure

SoR Schedule of Requirement

SoW Schedule of Work

SPOC Single Point of Contact

UoM Unit of Measurement

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

In this document, the following terms (in Alphabetical order) shall have following

respective meanings:

1. “Acceptance Test” means the acceptance testing of the ordered product & services

on completion of installation and commissioning under the project.

2. “Acceptance Test Document” means a document, which defines procedures for

testing the ordered products & services against requirements laid down in the

3. “Agreement” means the contract executed between the Successful Bidder/Service

Provider and GNFC, including any Purchase Order, Work Order, Service Order

and/or Service/Procurement Agreement issued pursuant to this RFP, together with all

schedules, annexures, appendices, and documents incorporated by reference

therein, and shall include this RFP document, the bid submitted by the Successful

Bidder, the letter of acceptance, and all related correspondences, clarifications,

corrigendum’s, and amendments issued from time to time. In the event of any conflict

or inconsistency between the aforesaid documents, the order of precedence shall be

as specified below:

ORDER OF PRECEDENCE:

In the event of any conflict, inconsistency, or ambiguity between or among the

documents constituting this Agreement, the following order of precedence shall

apply, with the document listed higher taking precedence over the document listed

1. Service Order/Work Order/Purchase Order and/or Service/Procurement

Agreement with the Successful Bidder.

2. Non-Disclosure Agreement.

3. RFP including corrigendum and amendments (if any).

4. General Conditions of Contract and General Conditions of Purchase

5. Integrity Pact.

6. Letter of Award

7. Bid / Proposal submitted by the Successful Bidder.

With respect to the above order of precedence it is to be further noted that:

 any corrigendum or amendment issued by the Company shall, to the extent of the

modification, supersede the provision of the document it seeks to amend,

irrespective of the priority assigned to such document in the table above;

 in the event of any conflict within the same document, the more specific provision

shall prevail over the general provision.

4. “Authorized Representative” means any person or agency duly authorized in writing

by either party to act on its behalf for the purposes specified under this Agreement,

and whose authorization has been communicated to the other party in writing prior to

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

such person or agency acting in such capacity. No person or agency shall be

deemed to be an Authorized Representative unless such written authorization is

subsisting and valid at the relevant time.

5. “Bidder” means any agency providing similar solutions as per the scope of work of

RFP. The word Bidder when used in the Pre-award period shall be synonymous with

Bidder, and when used after award of the Contract shall mean the successful Bidder

with whom GNFC signs the Service Level Agreement for executing the project.

6. “Company” means Gujarat Narmada Valley Fertilizers and Chemicals (“GNFC”)

Limited (CIN: L24110GJ1976PLC002903) ((n)Code Solutions is an IT Division of

GNFC) a company incorporated under the Companies Act, 1956, having its

registered office at P.O. Narmadanagar Dist. Bharuch, 392015, Gujarat and IT

Division having its principal office located at the 14th Floor, Tower One, Road 5C,

Zone 5, GIFT City, Gandhinagar – 382355, Gujarat.

7. “Contract” is used synonymously with Agreement.

8. “Corrupt Practice” means the offering, giving, receiving or soliciting of anything of

value or influence the action of a public official in the process of Contract execution.

9. “DC” means the Data Centre Located at GNFC Tower, Ahmedabad, Gujarat.

10. “Default Notice” means the written notice of Default of the Agreement issued by one

Party to the other in terms hereof.

11. “DR” means the Disaster Recovery site Located at Bharuch, Gujarat.

12. “Downtime” means accumulated time period, in minutes, when specified services

with specified technical and service standards as mentioned in the Tender Document

are not available to the Authority and its user organizations within the Scheduled

Operation Time but outside the Scheduled Maintenance Time.

13. “Fraudulent Practice” means a misrepresentation of facts in order to influence a

procurement process or the execution of a Contract and includes collusive practice

among Bidders (prior to or after Bid submission) designed to establish Bid prices at

artificial non-competitive levels and to deprive Authority of the benefits of free and

open competition.

14. “Good Industry Practice” means the exercise of that degree of skill, diligence and

prudence which would reasonably and ordinarily be expected from a reasonably

skilled and experienced Operator engaged in the same type of undertaking under the

same or similar circumstances.

15. “Go Live Date” means the date on which the FAT of all the components and services

as ordered under the project as per the Work order has been successfully completed

and accepted by the Authority.

16. "Law" shall mean any act, notification, by-law, rules and regulations, directive,

ordinance, order or instruction having the force of law enacted or issued by the

Central Government and/ or the Government of Gujarat or any other Government or

regulatory authority or political subdivision of government agency.

17. “O&M Period” means period of contract starting with the successful installation and

commissioning, FAT & Go-Live.

18. “Planned Outage” means unavailability of services due to infrastructure maintenance

activities such as configuration changes, up-gradation or changes to any supporting

infrastructure.

19. “Request for Proposal” means the detailed notification seeking a set of solution(s),

services(s), materials and/or any combination of them.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

20. “Requirements” shall mean and include schedules, details, description, Scope of

Work, statement of technical data, performance characteristics, standards (Indian as

well as International) as applicable and specified in the Agreement/RFP document.

21. “Scheduled Maintenance Time / Scheduled downtime” shall mean the time that the

System is not in service due to a scheduled work. Scheduled maintenance time is

planned downtime with the prior permission of the Authority.

22. “Scheduled operation time” means the scheduled operating hours of the System for

the month. All scheduled maintenance time on the system would be deducted from

the total operation time for the month to give the scheduled operation time. The total

operation time for the network will be 24x7x365.

23. "Service" means provision of Contracted services by the successful Bidder for the

24. "Service Provider" means the Successful Bidder who has been awarded the contract

pursuant to this RFP and has entered into the Agreement with the Company for the

provision of services, works, or supply of goods as specified herein, and includes its

authorized representatives, permitted sub-contractors, and assigns.

25. “Termination Notice” means the written notice of termination of the Agreement issued

by one Party to the other in terms hereof.

26. “Authority” here shall mean (n)Code Solutions , GNFC – IT Division

27. “Authority’s Office” here shall mean “14th Floor, Tower One, Road 5C, Zone

Gujarat International Finance Tech City (GIFT City) Gandhinagar -382 355”

28. “Unplanned Outage” means an instance of unavailability of services other than the

planned outage.

29. "Uptime" means the time period when specified services with specified technical and

service standards as mentioned in the Tender Document are available to the

Authority and its user organizations. The uptime will be calculated as follows:

30. Total time in a month (in minutes) less total Downtime (in minutes) in the Month.

31. "% Uptime" means ratio of 'Uptime' (in minutes) in a quarter to Total time in the

month (in minutes) multiplied by

32. "% Downtime" means ratio of 'Downtime' (in minutes) in a month to Total time in the

Month (in minutes) multiplied by

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

4. Notice Inviting Tender (NIT)

Tender Notice No. GNFC/(n)Code/ITServices/2026-27/01 dated

Name of Project Tender enquiry for Annual Rate Contract for supply

of manpower for IT related services at (n)Code

Solutions – A Division of GNFC Limited, at various

locations of India

Name of Work Job Contract for supply of manpower for IT services

at GNFC Ltd for its IT division, (n)Code Solutions,

Ahmedabad, Gandhinagar and various other

locations across India.

Estimated Contract Value (INR) --

Period of Completion/Delivery Period One Year, which may be further extended for a

period of one year subject to satisfactory

Mode of Tender (Open/Limited) Open

Tender Currency Type INR

Consortium/Joint Venture Not Allowed

Form of Contract Formal

Product Category Supply of manpower for IT services

Bid Document Fees INR

Bid Document Fees Payable to INR

Tender/RFP EMD INR 25,000/- (in the form of Demand Draft)

EMD Payable to “GNFC Ltd”.

Tender Publish Date 28.10.2026

Bid Document Downloading and tender 07.11.2026,18:00 Hrs.

Submission End Date & Time

Pre-bid Meeting (Yes/No) Yes

Pre-bid Details Offline 02.11.2026 ,17:00 Hrs.

(n)Code Solutions, A Div. of GNFC Limited.

14th Floor, GIFT ONE Tower, GIFT CITY, Gandhinagar.

Bid Validity Period 180 Days

Remarks All relevant documents are to be submitted online.

EMD is to be submitted through online.

Tender Opening (First Stage) Date and 07.11.2026, 18.05 Hrs. onwards.

Tender Publisher Details

Tender Inviter Mr. Sunil Lathigara– Chief Manager (HR &

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

Bid Opening Authority Ms. H R Patel – Business Head

Address for physical submission in case Mr. Sunil Lathigara– Chief Manager (HR &

required Admin) 14th Floor, GIFT ONE Tower, GIFT CITY,

Contact Details [email protected]

1. Scope of work under the subject contract mentioned as per the respective area.

2. The successful Bidder shall be required to comply with the provisions of General

Conditions of Contract and General Condition of Purchase of GNFC, a copy of which

are provided as a separate files and uploaded as a tender documents, which may

please be referred to before submitting the tender. Deviations, if any, may please be

separately enclosed along with the tender.

3. GNFC reserves the right to accept or reject any or all tenders without assigning any

reasons thereof.

4. It is advisable that bidder must visit the site before quoting the rates to understand the

exact requirement.

5. The EMD can be submitted physically along with covering letter in sealed

envelope super subscribing the nature of work and mentioning “Do Not Open

Quotation” as above mentioned address on or before closing the tender.

6. Pre-bid queries if any, should reach us by mail [email protected] and

[email protected] on or before 25.10.2026.

5. Key Information and Instruction

A. Information Regarding RFP

 Proposal in the form of BID is requested for the item(s) in complete

accordance with the documents/attachments as per following guidelines.

 This bid for SELECTION OF Vendor/Agency for the subjected e-tender

 Bidder shall upload their bids on https://tender.nprocure.com/

 The Bid Security in a sealed envelope super-scribed with the bid document

number should be delivered to Authority’s Office

 Bids complete in all respects should be uploaded on or before the BID DUE

 Services offered should be strictly as per requirements mentioned in this Bid

 Once quoted, the bidder shall not make any subsequent price changes,

whether resulting or arising out of any technical/commercial clarifications

sought regarding the bid, even if any deviation or exclusion may be

specifically stated in the bid. Such price changes shall render the bid liable for

 In addition to this RFP, the following sections attached are part of Bid

o Key Information & Instructions

o Introduction, Scope of Work and Specification

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

o Pre-Qualification Criteria

o Timelines, SLA, Penalties and Payment Terms

o Instruction to Bidders and General Conditions of Contract

o Annexures and Formats

B. Instruction to bidders for Online Bid Submission

 Tender documents are available only in electronic format which Bidders can

download free of cost from the website https://tender.nprocure.com/

 The bids have been invited through e-tendering route i.e. the eligibility criteria,

technical and financial stages shall be submitted online on the given website

 Bidders who wish to participate in this bid will have to register on

https://tender.nprocure.com/

 Further bidders who wish to participate in online bids should have a valid

Digital Certificate as per Information Technology Act 2000 using which they

can sign their electronic bids.

You may contact us at our offices Ahmedabad or Gandhinagar as mentioned below for

inquiry about the Digital Signature Certificate (DSC):

(n)Code Solutions (A Division of GNFC Ltd.)

501, GNFC Info tower, Judges Bungalows, S G Highway, Bodakdev,

Ahmedabad – 380054 Gujarat, India.

Email : [email protected], [email protected]

(n)Code Solutions (A Division of GNFC Ltd.)

14th Floor, Tower One, Road 5C, Zone 5, Gujarat International Finance Tech City (GIFT

City) Gandhinagar - 382

 Interested and eligible Bidders are required to upload the eligibility related document in

eligibility bid section, Technical related document in Technical bid section & Commercial

Bid in Commercial bid section. The Bids should be accompanied by a bid security as

specified in this Bid Document. The Eligibility related document, Technical & Commercial

Bid must be uploaded to https://tender.nprocure.com/ & The Bid Security along with

physical submission of pre-qualification and technical, if asked in the RPF/tender, must

be delivered to the Authority’s Office on or before the last date and time of submission of

Bidders may contact our (n)Procure Helpdesk for (n)Procure Portal-related technical

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

support at toll-free number: 7359 021 663 or write to [email protected]

 Interested bidder has to submit Technical bid and Physical forms to be submit on or

before due date and time at below address:

501, GNFC Infotower, Near SG Highway, Bodakdev, Ahmedabad -380

 The eligibility section and the Bid Security section will be opened on the specified date &

time. In the event of the date specified for bid receipt and opening being declared as a

holiday for the office of the Authority the due date for submission and opening of bids will

be the following working day at the scheduled times.

 In case of any clarifications required, the same should be submitted in writing at least

days before the Pre-Bid meeting date.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

6. Brief on (n)Code Solutions, GNFC -IT Division

The Gujarat Narmada Valley Fertilizers & Chemicals Limited (GNFC), Promoted by Govt. of

Gujarat, has strategically diversified since 1989 expanding its portfolio much beyond

Fertilizers and Chemicals.

As part of a major initiative in the Internet security domain, its division (n)Code Solutions has

set up a world class PKI facility to offer Digital Signature Certificate & range of PKI based

solutions. (n)Code Solutions is a certifying authority issuing Electronic Signature Certificates

(ESC), providing country wide support for ESC and electronic procurement activities for

various states.

(n)Code Solutions offers Digital Certificates that can integrate with applications such as

emails, workflow, enterprise wide applications, or secure VPNs. The Digital Certificates can

be used by individuals, corporates and governments to secure online B2B/B2C applications

and other online transactions.

(n)Code also designs and builds world class data center infrastructures, architecting cloud

enabled secure applications, providing support thereof, carry out e-Governance and e-

surveillance projects.

(n)Code also offers a wide range of Security Services which include Managed IT Services &

Secure Infrastructure design & building Services.

(n)Code Solutions is certified for adopting best practices as per Capability Maturity Model

Integration for Services (CMMI-SVC) at level-5, Quality Management Systems (QMS -ISO

9001, Information Security Management System (ISMS -ISO 27001), Information

Technology Service Management System (ITSMS-ISO 20000) and IT infrastructure security

and other operational requirements as per IT Act.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

7. GENERAL INSTRUCTIONSTO THE BIDDERS

A. GENERAL INFORMATION:

1. The bidders who are interested to participate in the tender must read and comply with

the instructions and the terms and conditions mentioned under Annexures as

attached herewith. The Bidder is not entitled to make any counter proposal. Bids not

conforming to the stipulations mentioned herein are liable for outright rejection.

2. It should be clearly understood by the bidder[s] that no opportunity shall be given to

him/ them to modify or withdraw his / their offer after the date and time stipulated for

submission of the Bid. In case of any modification or withdrawal of the offer by any

bidder after the date and time stipulated for submission of the Bid, the EMD submitted

with the bid shall be forfeited.

3. The bids shall be filled in by the bidder clearly, neatly and accurately. Any alteration,

erasures or over-writing would be liable to make the bid invalid unless the same is

neatly carried out and attested over by the full signature of bidder. The decision of the

Company to interpret the information and rates filled in by the bidder shall be final and

binding on the bidder.

4. Every physical Bid shall be accompanied by the EMD Demand Draft as stated above

and the Terms and Conditions of the Tender including Commercial Terms, Technical

Terms, General Instructions, Special Terms & Conditions and the GCC of the

Company, duly signed by the bidder on each page for having accepted the same and

bearing the seal of the bidder also. Bids submitted without the Demand Draft and/or

the Terms and conditions duly signed as stated supra are liable to be rejected. In case

of electronic bid also, every bidder submit the EMD and will confirm unconditional

acceptance of the terms and conditions of the Tender Document and the Annexure

attached hereto. No interest shall be payable on the amount of earnest money, under

any circumstance.

5. All bidders shall keep their bid rates valid / open for acceptance for a period of

Minimum 180 days from date of opening of the tender.

6. In case of any doubt regarding the tender documents and interpretation of the clauses,

the decision of the Authority, (i.e., IT division of GNFC) shall be final and binding.

7. GNFC does not bind itself to accept the lowest offer and reserves the right to accept or

reject any or all tenders either in whole or in part at its discretion.

8. The Work Order, including the terms and conditions and any additional terms and

conditions incorporated into, along with this Tender Document and its Annexure and

the Bid submitted by the successful bidder shall constitute sole and the entire

agreement between GNFC & the successful bidder(s).

9. The bidder and its employees or workmen shall comply with all applicable

Local/State/Central/International laws, rules, regulations, and statutory requirements,

as also, the safety & security rules & regulations of GNFC.

10. Submission of false, dubious, forged, misleading or tampered information or

documents by the Bidder shall lead to disqualification from the tender process/

termination of contract and any further action, including but not limited to any legal

11. A pre-bid meeting is arranged on 02.11.2026 ,17:00 Hrs.at 14th floor GIFT City

Gandhinagar. It is mandatory to attend pre-bid meeting by the proprietor

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

himself/herself to understand the job requirements, Special Terms &

Conditions, General Terms & Conditions, Conditions of Labour Laws etc

explicitly clear. In case, if it is not possible by the proprietor for any reason to

attend the pre-bid meeting, he/she shall depute authorized representative with

prior written permission from the undersigned. Please ensure & confirm that

you are attending the above meeting positively.

12. All interested Bidders should carefully go through all the terms and conditions and

make sure that they have complied with them before submitting your offer.

13. All Bidders shall quote separately for each and every item entered in the form of

“Schedule of Rates/ Bill of Quantity‟.

14. All bidders should have to provide line item wise break up of value against delivery of

materials & services separately in the Schedule of Rates/Bill of Quantity.

15. Invoices of the services part should be in line with the payment terms of the RFP.

a. Invoice must be submitted with required & applicable supporting documents

i.e. (i) Attendance Register (ii) Wage Register (iii)Salary Slips for each

deployed resources (iv) Salary deposited in respective employee a/c as per

contract (v) Copy of the combined challan of EPFO (vi) Copy of TRRN along

with acknowledgement slip (vii) Copy of ECR for the respective month for all

deployed resources (viii) Copy of the Monthly contribution of ESI along with

the details of employee name and contribution details (ix) Copy of

Professional Tax, paid to respective Govt. authority (x) Copy of the Insurance

policy in compliance to The employee compensation Act and their applicable

provisions (xi) The details as per the provisions of the Act for the payment of

Bonus & leave. (If applicable) (xii) Detail salary calculation sheet as per

order. (x) Hard Copy of Monthly Bank Statement substantiating the salary

payment made to the employees of Contractor deployed at Infotower offices.

16. The Bidder agrees to submit invoices in a timely manner. Failure to submit an invoice

within the agreed-upon timeframe of 30 days following the completion of services or

delivery of goods may result in the delay of payment by the GNFC.

17. In the event that the Bidder anticipates any delay in the submission of the invoice, the

Bidder shall notify the GNFC in writing, providing the reasons for the delay and the

expected date of submission, no later than 07 days before the original due date of the

18. If the Bidder repeatedly fails to submit invoices on time as defined under this contract

for continuous period of 03 months, the GNFC reserves the right to:

 Revoke or Suspend further orders: withhold further services from the Bidder until

a satisfactory resolution is reached; and/or

 Termination of the Order: Terminate the order for cause, without further

obligation, if such delays are deemed material.

19. In case the contractor fails to discharge the obligations in time, than the COMPANY

will get the services of other Contractor/Agency at the contractor’s risk and cost. The

expense towards this shall be recovered from the contractor. The decision of the

COMPANY shall be deemed to be final in this regard.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

19. Any loss or damage to the property or equipment/tools and tackles of the COMPANY

due to deliberate or negligence on the contractor’s part will be fully recovered from the

20. The Earnest Money Deposit, Covering Letter (Sub-section 18.1) & Undertaking on

your Letterhead in regard to disburse wages through Bank shall be submitted in a

sealed cover addressed to the Tender Receiving Authority and the same shall be

super scribed with the name of the Work.

21. The information given in the tender documents is merely intended as general

information without undertaking on the part of the Company as to their accuracy and

without obligation relative thereto upon the Company. The intending bidders are

expected to conduct their own surveys and investigations prior to submitting quotes.

22. The quantities indicated in the Form/s of Schedule of Rates and the scope of work are

indicative and without any obligation relative thereto upon the Company. The actual

work quantity during the tenure of contract may decrease or increase depending upon

the exigency of work. The payment shall be made for the actual work done only.

23. The Bidder shall be deemed, before tendering, to have undertaken a thorough study of

the proposed work; the job site(s) involved, and all other factors and facilities

necessary or relevant for the formulation of the tender, and performance of the work.

24. The evaluation and finalization of bids received shall be made on the basis of the

lowest price quoted by the bidders. The Company reserves exclusive right of

evaluation and finalization of the bids, and its decision on criterion for evaluation and

determination of lowest bid shall not be subject to challenge in any Court of Law.

25. Any conditional bid shall not be considered at the time of evaluation.

26. GNFC shall at all time retains the right to rescind this RFP at any stage of the Bidding.

27. Once the commercial Bid are submitted as part of this RFP, the same cannot be

withdrawn by the Bidder/Bidding Company. Even non-commitment to the submitted

commercial Bid as part of this RPF shall be treated as a breach of the terms and

conditions of the RPF herein.

28. If the Bidder/Bidding Company commits a breach of any of the terms stated herein,

then the Bidder/Bidding Company shall be blacklisted or barred from any forthcoming

RFPs published by GNFC.

29. All information supplied by Bidders may be treated as contractually binding on the

Bidders on successful award of the assignment by the Authority on the basis of this

RFP. No commitment of any kind, contractual or otherwise shall exist unless and until

a formal written Contract has been executed by or on behalf of the Authority. Any

notification of preferred bidder status by the Authority shall not give rise to any

enforceable rights by the Bidder. The Authority may cancel this public procurement at

any time prior to a formal written contract being executed by or on behalf of the

30. This RFP supersedes and replaces any previous public documentation,

communications, and Bidders should place no reliance on such communications.

31. The Authority may terminate the RFP process at any time and without assigning any

reason. The Authority makes no commitments, express or implied, that this process

will result in a business transaction with anyone.

The Successful Bidder/Service Provider shall, at its own cost, obtain and maintain

adequate insurance coverage for the duration of this Agreement, including but not

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

 Workmen's Compensation / Employee's Liability Insurance in compliance with all

applicable laws and regulations;

 Public / Third Party Liability Insurance commensurate with the nature and scope

of services rendered; and

 Professional Indemnity Insurance, where applicable to the nature of services

The Company reserves the right to require the Successful Bidder/Service Provider to obtain

such additional or comprehensive insurance coverage as it may deem necessary, having

regard to the nature, scope, and risk profile of the services procured under this Agreement.

The Successful Bidder/Service Provider shall furnish a valid Certificate of Insurance to the

Company upon request. The Successful Bidder/Service Provider shall keep all required

insurance policies in force throughout the term of this Agreement and shall not allow any

policy to lapse, be cancelled, or be materially altered without giving the Company prior

written notice.

It is agreed between the Contractor/Service Provider and the GNFC that payment for

the services rendered shall be made by the GNFC as per MSME act, from the date

of acceptance or deemed acceptance of the services, subject to submission of a

valid invoice and all other requisite documents as specified in the RFP/Contract.

For the purpose of payment, the date of acceptance shall mean the date on which

the services are formally accepted by the GNFC or the date of deemed acceptance,

as applicable under the terms of the Contract.

33.Liquidity Damage (LD):

In the event that the Successful Bidder fails to achieve any contractual milestone or

deliverable within the stipulated timeline, other than instances specifically covered

under the penalty clause of this RFP, GNFC may levy liquidated damages at the rate

of 0.1% of the value attributable to the delayed milestone or deliverable per day of

delay, subject to a maximum of 10% of the total contract price.

The levy and recovery of liquidated damages shall be subject to the terms and

conditions of the contract and applicable law. GNFC shall communicate the levy of

liquidated damages to the Successful Bidder in writing, specifying the reasons and

the amount payable. The Successful Bidder shall pay the amount within one (1)

month of receipt of such notice, or GNFC may recover the amount from payments

due or the Security Deposit/Performance Bank Guarantee, as permissible under the

No duplicate penalty or liquidated damages shall be levied for the same default under

different provisions of the contract.

34. Extension of work/Project:

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

If the Successful Bidder anticipates any delay in deploying the required manpower,

providing replacement personnel, meeting the prescribed staffing requirements, or

fulfilling any other contractual obligation within the stipulated timeline, the Successful

Bidder shall submit a written request to GNFC seeking an extension of time.

The request shall include the following details:

a) A detailed explanation of the reasons for the anticipated or actual delay.

b) The specific contractual obligation affected and the period of extension

requested, including the proposed revised date for compliance.

c) Supporting documents, wherever applicable, such as:

o Revised manpower deployment schedule or service delivery plan.

o Updated resource deployment and replacement plan.

o Relevant correspondence or other evidence substantiating the reasons

o Details of corrective and mitigation measures proposed to minimize the

impact of the delay and prevent recurrence.

d) Any other information or documents required by GNFC for evaluating the

Approval/Rejection of Extension:

GNFC’s authorized representative shall review the Successful Bidder’s request for

an extension of time, along with the justification and supporting documents

submitted. Based on the merits of the case and subject to the requisite approval

under GNFC’s applicable delegation of authority, GNFC may approve the request,

either wholly or partly, or reject it by communicating its decision in writing to the

Successful Bidder, stating the reasons for rejection, wherever applicable.

If the extension is approved:

a) GNFC shall communicate the approved extension period and the revised timeline

for the relevant contractual obligation, including manpower deployment,

replacement of personnel, or service delivery, as applicable, to the Successful

Bidder in writing.

b) The Successful Bidder shall acknowledge and confirm acceptance of the

approved extension and any associated conditions in writing through its

authorized signatory.

c) Where the approved extension necessitates a change to the existing contractual

terms, GNFC shall initiate the requisite contractual amendment, subject to

applicable approvals. The Successful Bidder shall execute and return the

amendment, wherever required.

d) The Successful Bidder shall comply with the revised timelines and all applicable

contractual terms and conditions, including any additional conditions specified in

the written approval.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

e) Unless expressly approved otherwise by GNFC in writing, the extension shall not

waive or modify any other contractual obligation, nor shall it automatically

exempt the Successful Bidder from liquidated damages or other applicable

contractual consequences.

If the extension is rejected:

The Successful Bidder shall comply with the original contractual timelines and

obligations, and any applicable liquidated damages or other contractual

consequences shall be determined in accordance with the contract.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

8. About the Project

GNFC is inviting bid for Annual Rate Contract for supply of manpower for IT related

services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

9. Scope of Work

Job Contract for supply of manpower for various IT services at (n)Code Solutions,

Ahmedabad, Gandhinagar and various other locations across India.

1. The service provider shall understand the requirement of resources in terms of age,

qualification, skill-sets, work experience and other features like location of work / offices,

in specific category of the job, along with the remuneration to be considered.

2. The service provider shall furnish the suitable pool of candidates, within seven working

days, after receipt of clear requisition from the Company / in case of person ceased to be

deployed as resource.

3. The service provider shall carry out the selection procedure and final selection of the

candidate along with the gross annual CTC in consultation with GNFC. Upon selection,

the service provider shall ensure the clear deployment within one month, after the

selection procedure is completed.

4. Once deployed, the resource shall not be replaced / removed up to the period of one

year from the date of deployment. In case of removal/replacement without prior written

consent, the damages shall be levied as mentioned in this RFP. In the event of death or

permanent partial / total disability or conclusion / completion or termination of the service

contract with service provider, the damages shall not be applicable.

5. The service provider shall ensure that person deployed shall be of good character and

antecedents. The service provider’s personnel working shall be polite, cordial, positive

and efficient, while handling the assigned work. The service provider shall ensure that the

deployed resources have clear service track record of the past and shall obtain an

undertaking to that effect from the person deployed.

6. Police Verification Certificate shall be provided for each and every deployed resources,

on the date of deployment.

7. The service provider shall be responsible for any act of indiscipline/ misconduct on the

part of persons deployed by them.

8. The Company may require the service provider to remove and replace, immediately from

the site of work, any person or persons, employed by the service provider, who may be

incompetent or for his/her/their misconduct, because of security risk, conflict of interest,

breach of confidentiality or improper conduct and service provider shall forthwith comply

with such requirements, upon receiving written notice from the Company to service

provider. The service provider shall arrange the replacement of deployed resources

within fifteen days from the date of removal.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

9. The Company’s name shall not be published in any of the documents, mails or any other

communication made by service provider to the resources.

10. The service provider’s personnel shall not divulge or disclose to any person, any details

of office, operational process, technical know-how, security arrangements and

administrative / organizational matters as all are of confidential/secret nature that can

attract legal action.

11. The person deputed shall not be below the age of 18 years.

12. The service provider shall deploy the necessary persons/resources of requisite

qualification/experience per requirement time to time. The person engaged by the service

provider shall continue to remain an employee of the service provider and it shall be the

duty of the service provider to pay their salary every month on or before 7th day of every

month, through Electronic Clearing System only.

13. The service provider shall keep record of the bank details, PAN details and UAN issued

by EPFO, for all deployed resource, immediately upon deployment.

14. Working hours, Weekly-offs, Leaves and Public Holidays shall be as per the provisions of

the Act / rules and in compliance to that as per the deployment of resources.

15. The personnel deployed may be required to stay back / called beyond office hours and

on Public holidays and / or Sundays, if required. The payment for such over stay shall be

made in adherence to the applicable Act / rules, from time to time.

16. If for any reason the personnel deployed by the service provider proceeds on absence,

he/she should properly intimate the service provider, before proceeding on such

absence, clearly indicating the number of days he/she will be absent. The service

provider shall provide a substitute in case the absence exceeds 5 days or even earlier if

17. The service provider shall be available 24 x 7 and acknowledge message(s) sent by E-

mail/Fax/Special Messenger/Phone/SMS immediately.

18. Upon expiry of the service contract, the service provider shall clear accounts of all

deployed resources by paying them all their legal dues. In case of any dispute on

account of the termination of employment or non-employment by the person of the

service provider, it shall be the entire responsibility of the service provider to pay and

settle the same. The Company/(n) Code Solutions shall not take any responsibility of the

19. In the event of cessation of the service contract due to any reason whatsoever, the same

resources shall allow deployed to be employed thro’ any other service provider, no

sooner than cessation of the service contract. In this case, conditions related to notice

period of the deployed resources shall not apply and no notice pay recovery shall be

admissible, at the time of full & final settlement of the accounts of the deployed

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

20. The manpower requirement may vary depending upon the volume of work, functional

requirements etc. during the course of the contract. In addition to above the Company

may also require manpower with new designation, qualification and remuneration and the

service provider shall provide the resources as per requirement.

21. The service provider shall not without the prior written consent of the Company, employ

and offer to employ (whether under an agreement of service or under an agreement for

services) any person engaged by the Company.

22. The Company shall not be liable for any loss, damage, theft, burglary or robbery of any

personal belongings, equipment or vehicles of the personnel of the service provider.

23. The service provider’s person shall not claim any benefit/ compensation/ absorption/

regularization of services in the Company under the provision of Industrial Disputes Act,

1947 and Contract Labour (Regulation & Abolition) Act, 1970 or any other statute having

force of law in India.

24. The Service Provider shall ensure timely disbursement of salaries to all engaged

personnel in accordance with the applicable laws and the terms of the contract. Any

delay in payment processing or reimbursement by GNFC, or any other circumstance not

attributable to the engaged personnel, shall not be a ground for withholding or delaying

the payment of their salaries by the Service Provider.

25. The statutory requirement under the various Acts/Govt. Regulations in respect of each

personnel of the service provider will be the responsibility of the service provider which

shall include payment of PF, ESI, Bonus, earned leave, Service Tax, Professional Tax

and deduction of TDS etc and / or any other requirement, as may arise, during tenure of

the service contract.

26. Payment to the Service Provider shall be made only if the Reporting Officer of the

Company to which he/she is assigned certifies that his/her services were satisfactory and

his/her attendance met the Company’s requirements.

27. Amendment of Bidding Document

Before the deadline for submission of the bids, the Company reserves the right to modify

the bidding document by using addenda/corrigenda. Any addendum thus issued shall be

the part of the Bid document and shall be uploaded on our website tender.nprocure.com

and may be downloaded from there. To give prospective bidders reasonable time to take

an addendum/corrigendum into account in preparing their bid, the Company may extend

the dead line, if necessary for submission of bids.

28. The contractor shall strictly observe safety rules and regulations, as per statutory

requirement. The contractor shall arrange, provide and ensure availability of

adequate safety equipment like Safety shoes, tools, Uniforms, raincoat.

29. The contractor shall be responsible for maintaining various reports, logbook, data

sheet, reading register and incident register as per requirement from time to time.

Accident and Safety Incident Reporting

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

1. The Successful Bidder shall ensure that its deployed personnel comply with all

applicable safety rules, regulations, and instructions of GNFC. Any accident, injury,

or significant safety incident involving deployed personnel or occurring in connection

with the Services at GNFC's premises shall be reported promptly in writing to

GNFC's designated representative, along with the available incident details and

subsequent investigation report, wherever applicable.

The contractor has to comply with mandatory liabilities in addition to minimum wages

for said rendering services as follow including but not limited to;

RETRECHMENT 4.81%

The aforementioned list is not exhaustive, the contractor shall abide by and fulfill all

the Labour Laws compliance

2.0 GENERAL TERMS AND CONDITIONS:

2.1 To fulfill obligations as mentioned in the scope of work, the contractor shall

have to engage adequate manpower staff as per the requirement of the

Company from time to time. The contractor or his responsible representative

shall be required to visit GNFC GIFT City Gandhinagar site at least once in a

month and/or as per the requirement.

2.2 Entry in Company premises and security regulations:

The contractor shall provide in writing the list of persons engaged by the

contractor to the Company. If the Company finds person/s employed by the

contractor to be unsuitable and asks to withdraw him/them, the contractor shall

immediately withdraw such person/s and substitute new person/s on his/their

The decision of the Company for unsuitability of the person/s engaged by the

contractor shall be final and binding on the contractor.

The contractor shall comply with the security regulations / directives of the

2.3 By virtue of the participation under in this RFP, it is consented that all Bidders

commercials Bid shall be accessed and viewed by GNFC, which shall include

the technically non-qualified Bidders’ as well.

2.4 GNFC Limited shall at all-time retains the right to rescind this RFP at any stage

of the Bidding.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

2.5 Once the commercial Bid are submitted as part of this RFP, the same cannot

be withdrawn by the Bidder/Bidding Company. Even non-commitment to the

submitted commercial Bid as part of this RPF shall be treated as a breach of

the terms and conditions of the RPF herein.

2.6 If the Bidder/Bidding Company commits a breach as per Clause 2.5 above and

breach of any of the General Terms and Conditions then the Bidder/Bidding

Company shall be blacklisted from any forthcoming RFPs of GNFC Limited.

The Service Provider shall promptly attend to any issue, complaint, or concern

raised by GNFC regarding the performance, conduct, attendance, availability,

replacement, or service delivery of the engaged personnel. The Service

Provider shall acknowledge and initiate action on such issues within 48 hours of

receiving notification from GNFC and shall take necessary corrective action on

a priority basis to resolve the issue within a mutually agreed or GNFC-

prescribed timeline, depending on the nature and severity of the issue.

The contractor shall be solely and exclusively responsible for engaging and

employing person/s for execution of this contract. The COMPANY shall have no

liability whatsoever concerning the contractor’s employees. The contractor shall

indemnify the COMPANY against all losses or damages or liabilities arising out

of or in course of employing person/s or out of the contractor’s relationship. The

contractor shall indemnify and keep indemnified the COMPANY and its officers

against 3rd party claim whatsoever including but not limited to property loss and

damage, personal accident, injury or death, loss/theft of data and/or any such

loss/damage/infringement.

The Contractor shall cover all deployed resources under Employees' State

Insurance Corporation in respect of the manpower to be deployed for carrying

out subject job for the total duration of contract and exclusively for subject

2.9 [A] The Contractor shall strictly follow safety rules and Regulations in force from

time to time during contract period.

[B] The contractor shall submit immediately in writing about accident to Head-

2.10 TRANSFER OF CONTRACT:

Neither part of this contract nor share or interest therein shall in any manner

degree be transferred/assigned/sublet by the contractor directly/indirectly to any

person/firm/co-operative whatsoever.

The contract shall be awarded for a period for one year effective from the date

of award of such contract, which shall be extendable for a further period of one

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

year at the same rates, terms and conditions, at the sole discretion of the

COMPANY. In the event of offering such extension by the COMPANY, the

contractor shall accept the same unconditionally.

2.12 TERMINATION:

The COMPANY reserves the right to terminate the contract without assigning

any reason thereof and without giving any prior notice and without payment of

any compensation etc.

2.13 DEDUCTION TOWARDS DAMAGE TO PROPERTY:

Any loss or damage to the specialized data, software, tools and tackles

provided by the COMPANY to the contractor, due to deliberate or negligence of

the contractor’s employee/s, shall be recovered from the payment.

(a) In case the contractor fails to discharge the obligations in time, than the

COMPANY will get the services of other Contractor/Agency at the

contractor’s risk and cost. The expense towards this shall be recovered

from the contractor. The decision of the COMPANY will be final in this

(b) Any loss or damage to the data, software, property or equipment/tools

and tackles of the COMPANY due to deliberate or negligence on the

contractor’s part will be fully recovered from the contractor.

2.15 EARNEST MONEY DEPOSIT:

The vendor has to submit EMD of Rs. 25, 000/- as demand draft, payable

Ahmedabad in favor of “GNFC Ltd.”

No interest shall be payable on the Earnest Money Deposit.

2.18 GENERAL CONDITION OF THE CONTRACT

1.0 GNFC’s “General Conditions of Contract” shall be applicable to this contract, a

copy of which will be made available on demand. The contractor shall also

strictly adhere to and comply with the provisions related to labor laws as per

mentioned in this RFP.

2.0 Safety and security of the manpower to be deployed by the contractor for

subject work shall be the exclusive responsibility of the contractor.

3.0 In case of the disagreement regarding any of the terms under subject contract,

decision of the Managing Director of the Company shall be final and binding on

the contractor.

4.0 In case of legal dispute, if any, arising out of subject contract, only Ahmedabad

courts shall have jurisdiction.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

5.0 For provision of extra man-days/man-hours, payment to be made on prevailing

minimum wages rate + applicable service charge.

10. Pre-qualification Criteria

List of Documents for pre-qualification of service provider

1. Copies of work orders issued by clients, having IT related business, for deployment of

resources/manpower related to IT services along with contract value for last three

Financial Years (2023-24, 2024-25, 2025-26). The minimum service experience should

be 1500 person month per year and should have provided the services to the clients of IT

/ BFSI sector / business having Minimum financial turnover of not less than Rs. 10 Cr per

year for last three Financial Years. For order from any State or Central Govt., the

conditions of turnover of Rs. 10 Cr per year shall not apply.

2. Proof of business operations in Gujarat State. Copies of work order for deployment of IT /

BFSI sector related services for the Gujarat based clients, in last three Financial Years.

3. Certificates for satisfactory performance from min. two clients from IT / BFSI related

domains for the deployment of resources in IT domain, for which the services rendered in

last three Financial Years. (2023-24, 2024-25, 2025-26).

4. The service provider shall have minimum certified financial turnover of not less than ₹.

5.00 cr per year, in last three Financial Years. (i.e. (2023-24, 2024-25, 2025-26). Copies

of Annual Accounts & Reports for last three Financial Years. Copy of last three years

acknowledged I.T. Return. Copy of GST challan filed from 01.04.2026 to 30.09.2026.

5. The bidder shall furnish an affidavit, on non-judicial stamp paper of appropriate value and

duly notarized, declaring that no legal or statutory proceeding has been initiated or is

pending against it before any statutory authority on account of non-compliance or default

during the last five (5) years.

6. Approved Working Capital Limit for (a) Fund based and (b) Non fund based finance.

7. PF: Copy of allotment of Provident fund code number. Copies of combined challan,

remittance in bank and Electronic Challan cum Return (ECR) for last three financial years

for various units.

8. ESIC: Copy of allotment of ESIC code number. Copies of the ESIC returns for last three

financial years.

9. Copy of Labour License in respect of ongoing contracts.

10. Registration Certificate for Professional Tax.

11. Copy of PAN No. & GST Registration No.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

12. The bidder must submit Power of attorney or board resolution duly executed in favor

of the person signing the tender authorizing him to sign the tender document in case

the bidder is not a sole proprietary concern.

The eligibility of the Bidder shall be independent and the eligibility of the parent

organization will not be considered.

11. Technical Evaluation Criteria

The Vender should have similar work experience for the proposed work. Bids of those

without having any work experience of similar nature of work shall be rejected.

12. Timelines, SLA, Penalties, Project Milestone and Payment Terms

(1) In case of any theft, pilferage, loss or damage to the company’s properties

and persons attributable to the negligence or omission in duty, on the part of

the “Manpower” deployed by the contractor, the company, at his sole

discretion will be entitled to levy a penalty as may be deemed fit.

(2) In the event of any shortfall in or absenteeism of manpower, a penalty

of ₹500/- per person per day shall be levied for the period of such

shortfall/absence.

(3) A penalty of Rs.500 shall be imposed for every single case of deficiency in

services in terms of quality of services, absconding from duty points.

(4) Monthly salary should be disbursed on or before 7th of each month (if, 7th

being PH, Sunday or Bank Holiday, then salary/ wages should be disbursed

in a day advance). Any kind of delay in disbursal of wages due to any

reason shall attract penalty of Rs.5000/- per instance.

(5) Replacement of resource(s) must be made within 7 days, Rs. 1000 shall be

imposed for every single day per resource. However, penalty for services

absenteeism of 7 days is to be levied as mentioned above at Sr. No.

The maximum penalty is capped to 10% of the Contract value inclusive of taxes, once the

said maximum penalty is reached then GNFC shall have the right to terminate the

contract with the Successful Bidder.

The successful bidder shall submit one invoice for each calendar month, along

with the complete set of documents and certificates specified herein. Payment

shall be made within 30 days from the date of receipt of a complete and correct

invoice along with all requisite documents and certificates, subject to certification

(a) Workmen's Compensation Policy / ESIC Copy with detailed Statement

(b) Wages Sheet

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

(c) Attendance Register

(e) PF ECR Copy

(f) Professional Tax Certificate

(g) E-payment challan for EPF

(h) Copy of Bank Deposit slip (If payment is made by bank transfer)

(i) Certificate duly signed by the contractor stating that the laborers employed

have been paid their due wages and all other labor laws are complied with and

there is no violation of any applicable laws and no case/litigation is instituted or

pending before any authorities.

Instruction to Bidders

14.1. Bidding Document:

Bidder is expected to examine all instructions, forms, terms, and specifications in the

bidding documents. Failure to furnish all information required by the bidding documents

or submits a bid not substantially responsive to the bidding documents in every respect

may result in the rejection of the Bid. Under no circumstances physical bid will be

14.2. Cost of Bidding:

The Bidder shall bear all costs associated with the preparation and submission of the Bid

and GNFC will in no case be responsible for those costs, regardless of the conduct or

outcome of the bidding process.

Bidder is required to pay EMD in the form of demand draft in favor of “GNFC LTD”

payable at Ahmedabad/Gandhinagar. In case of non-receipt of EMD the bid will be

rejected by GNFC as non-responsive.

14.3. Clarification on Bidding Documents:

Bidders can send their queries on or before pre-bid meeting to [email protected]

and [email protected] GNFC will clarify & issue amendments, if any, to all the bidders in the

pre-bid meeting.

No further clarification what so ever will be entertained after the pre-bid meeting date.

The interested bidder should send the queries as per the following format.

Organization Name

Email and Phone No.

S/N. Document Reference Content of the Clarification

(Clause/Page No) RFP requiring required

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

14.4. GNFC has the sole discretion to respond or not to respond to queries received,

and does not necessarily with responding to every query received. Unpriced

Sr. Particular Lump sum HSN

No. rate incl. SAC

1 Annual Rate Contract for supply of

manpower for IT related services at

(n)Code Solutions – A Division of

GNFC Limited, at various locations

of India , Scope of work and other

terms and conditions related to work

shall be as per attached Annexure –

B and the Labour laws governing

this contract shall be as per

mentioned in this RFP document

GST Amount in Rs.

Total amount in Rs.

Total amount in Rs.

Please provide the SAC (Services Accounting Code) for all goods and services as per

the government guidelines in the table above. Failure to provide the SAC code may

result in rejection of the Service provider’ proposal.

14.5. Amendments to the Bidding Documents:

At any time prior to the deadline for submission of bids, GNFC for any reason, whether at

its own initiative or in response to the clarifications requested by prospective bidders,

may modify the bidding documents by amendment & put on our websites.

All prospective bidders are requested to browse our website & any amendments/

corrigendum/modification will be notified on our website and such modification will be

binding on them.

In order to allow prospective bidders a reasonable time to take the amendment into

account in preparing their bids, GNFC at its discretion, may extend the deadline for the

bid submission.

14.6. Language of Bid:

The Bid prepared by the Bidder, as well as all correspondence and documents relating to

the Bid exchanged between the Bidder and GNFC shall be in English. Supporting

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

documents and printed literature furnished by the bidder may be in another language

provided they are accompanied by an accurate translation of the relevant pages in

English. For purposes of interpretation of the bid, the translation shall govern.

14.7. Section Comprising the Bids:

1. The quotation should be scan-able and distinct without any option stated in.

2. The bid uploaded should have the following documents:

a. Bid security,

b. Eligibility & Technical Section,

 Financial Capabilities. (In the Prescribed Format Only: Section 16 (A)

 Technical Capabilities. (In the Prescribed Format Only: Section 16 (B)

 Compliance Statement. (In the Prescribed Format Only: Section

 Bid letter form (Sub-Section 18.1)

 Undertaking as per Office Memorandum No.: F. No.6/18/2019-PPD

dated 23.07.2020 published by Ministry of Finance, Dept. of

Expenditure, Public Procurement division for Bidder & OEM (Su-

Note: All forms / Tables, duly filled-in with necessary proofs, as required and

stated in the bid document & supporting documents for eligibility criteria

should be uploaded.

c. Price bid Section: Priced bid (in the prescribed format only --> Section 16)

14.8. Bid Forms:

1. The Bidder shall furnish information in the forms prescribed in the Bid Document,

using additional sheets where the space provided is insufficient. Bids not

submitted in the prescribed format are liable for rejection.

2. In all other cases, the Bidder shall design a suitable form to finish the required

3. GNFC shall not be bound by any printed conditions or provisions in the Bidder’s

bid forms or any content accessible through hyperlinks in the Bid.

14.9. Bid Price:

2. The Financial bid shall indicate charges payable as per Price bid format and

terms thereof for providing required scope of work under the RFP. The bidder

shall quote monthly and annual lumpsum rates for rendering the services covered

under the scope of work. The quoted rates should include all manpower,

supervision , tools , consumables, routine activities and any other obligations

included in the RFP. . A bid containing condition price quotation shall be treated

as non-responsive and shall be rejected.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

3. Prices shall be written in both words and figures. In the event of difference, the

price in words shall be valid and binding.

4. Arithmetical errors will be rectified on the following basis.

a. If there is a discrepancy between the unit price and the total price that is

obtained by multiplying the unit price and quantity, the unit price shall

prevail and the total price shall be corrected. If the Bidder does not accept

the correction of the errors, its bid will be rejected. If there is a

discrepancy between words and figures, the amount in words will prevail.

b. Any discrepancy relating to prices quoted in the offer across different

sections of the bid, only prices given in the prescribed format given at

5. The Bidder shall quote its price exclusive of all applicable taxes. The Bidder shall

separately specify each applicable tax, including the name of the tax, the

applicable rate (in percentage) and the corresponding tax amount, in the

prescribed Financial Bid format. The total quoted price, inclusive of all applicable

taxes, shall also be indicated separately. The quoted price and applicable taxes

shall be clearly itemized to enable evaluation and comparison of the Financial

6. The Discount offered, if any, should not be mentioned separately. It should be

included in Price Bid.

7. Any effort by a bidder or bidder’s agent / consultant or representative howsoever

described to influence GNFC in any way concerning scrutiny / consideration /

evaluation / comparison of the bid or decision concerning award of contract shall

entail rejection of the bid.

14.10. Bid Security/ EMD:

1. The Bidder shall furnish, as part of the Bid, the Bid security/EMD in the form

of demand draft (which should be valid for 3 months from the last date of bid

submission) at GNFC’s office in favor of “GNFC” payable at

Ahmedabad/Gandhinagar on or before the due date for bid submission and

must be submitted along with the covering letter. The priced bid will be

opened subject to the confirmation of valid Bid security.

2. Unsuccessful Bidder's Bid security will be refunded within a reasonable time

and in no case later than 90 (Ninety) days from the award of work to the

successful bidder.

3. The successful Bidder's Bid security will be discharged upon the Bidder

signing the Contract/Agreement, and furnishing the Performance Bank

4. EMD can be invoked by GNFC at any stage of the RFP, even during the pre-

award phase, in case of breach of terms and conditions of the RFP by the

Bidder/Bidding Company.

5. The Bid security may be forfeited at the discretion of GNFC, on account of

one or more of the following reasons:

a) The Bidder withdraws their Bid during the period of Bid validity

specified on the Bid letter form.

b) Bidder does not respond to requests for clarification of their Bid.

c) Bidder fails to co-operate in the Bid evaluation process,

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

d) Bidder is found to be involved in fraudulent and corrupt practices and

e) In case of a successful Bidder, the said Bidder fails:

a. To sign the Agreement in time

b. To furnish Performance Bank Guarantee

c. Is found to be involved in fraudulent and corrupt practices

d. GNFC shall be entitled to forfeit the EMD if the Bidder/Service

Provider withdraws, or shows non-commitment to the

commercials submitted as part of its bid in response to the

RFP. Such conduct shall be treated as a breach of the terms

and conditions of the RFP.Bid Validity:

1. Bids shall remain valid for 180 days from the date of Bid Submission. A Bid valid

for a shorter period shall be rejected as non-responsive.

2. In exceptional circumstances, GNFC may solicit Bidder's consent to an extension

of the period of validity. The request and the responses thereto shall be made in

writing. The Bid security shall also be suitably extended. A Bidder’s request to

modify the Bid will not be permitted.

14.11. Bid Due Date:

1. Bid must be received by GNFC at the address specified in the Request for

Proposal (RFP) not later than the date specified in the RFP.

2. GNFC` may, as its discretion, on giving reasonable notice, extend the bid due

date, in which case all rights and obligations of GNFC and the bidders,

previously subject to the bid due date, shall thereafter be subject to the new bid

due date as extended.

3. No bidder will be allowed to upload or submit the bid after the bid due date/time.

14.12. Modification and Withdrawal of Bid:

1. The Bidder may modify or withdraw its Bid any time before the due date and time

of the bid submission.

2. No Bid may be modified subsequent to the deadline for submission of bids.

3. No Bid may be withdrawn in the interval between the deadline for submission of

bids and the expiration of the period of Bid validity specified by the Bidder on the

bid letter form. Withdrawal of a Bid during this interval may result in the bidder's

forfeiture of its Bid security.

14.13. Openings of Bids:

1. Bids will be opened with or without presence of Bidder’s representatives, who

choose to attend. The Bidder’s representatives who are present shall sign a

register evidencing their attendance.

2. At the time of opening of the Bids, the names of the Bidders, any modifications to

or withdrawals of Bids, discounts offered, and the presence or absence of the

required Bid Security, wherever applicable, shall be announced and recorded.

Such other particulars as may be required under the RFP or considered

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

appropriate by GNFC shall also be announced and recorded, as applicable.

14.14. Contacting GNFC:

1. Bidder shall not approach GNFC officers outside of office hours and/ or outside

GNFC office premises, from the time of the Bid opening to the time the Contract

2. Any effort by a bidder to influence GNFC’S officers in the decisions on Bid

evaluation, bid comparison or contract award may result in rejection of the

Bidder's offer. If the Bidder wishes to bring additional information to the notice of

GNFC, such information shall be submitted in writing through the official

communication channels prescribed by GNFC

14.15. Fraudulent and Corrupt Practices:

GNFC shall reject the bid and shall forfeit the EMD and/or Performance Guarantee if it

determines that the bidder recommended for award has engaged in corrupt or fraudulent

practices in competing for, or in executing, contract(s).

14.16. Lack of information to Bidder:

The Bidder shall be deemed to have carefully examined all contract documents to his

entire satisfaction. Any lack of information shall not in any way relieve the Bidder of his

responsibility to fulfil his obligation under the Contract.

14.17. Rejection of Bids:

GNFC reserves the right to reject any Bid, and to annul the bidding process and reject all

bids at any time prior to award of Contract, without thereby incurring any liability to the

affected Bidder(s) or any obligation to inform the affected Bidder(s) of the grounds for

14.18. Rejection Criteria:

Besides other conditions and terms highlighted in the RFP document, bids may be

rejected during evaluation under the following circumstances:

1. Pre-qualification Rejection Criteria

1.1. Bids submitted without or with improper Bid Security (EMD).

1.2. Bids which do not conform to unconditional validity of the bid as prescribed in

1.3. If the information provided by the Bidder is found to be incorrect / misleading

at any stage / time during the RFP Process.

1.4. Any effort on the part of a Bidder to influence the bid evaluation, bid

comparison or contract award decisions.

1.5. Bids without proper documents/evidences as asked for in the prequalification

bid as mentioned in the RFP Document.

2. Technical Rejection Criteria

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

2.1. Technical Bid containing financial details.

2.2. Revelation of Prices in any form or by any reason before opening the

2.3. Failure to furnish all information required by the RFP Document or

submission of a bid not substantially responsive to the Bid Document in

2.4. Bidders not quoting for the complete scope of Work as indicated in the Bid

documents, addendum (if any) and any subsequent information given to the

2.5. Bidders not complying with the Technical and General Terms and conditions

as stated in the RFP Documents.

2.6. Bidder not meeting the Minimum absolute technical score to qualify for

financial bid opening (Refer Section 12)

2.7. Bidders not conforming to unconditional acceptance of full responsibility of

providing services in accordance with the Scope of work and Service Level

Agreements of this RFP.

2.8. If the bid does not confirm to the timelines indicated in the RFP Document.

3. Financial Rejection Criteria

3.1. Incomplete or conditional Price Bid

3.2. Price Bids that do not conform to the Bid’s price bid format.

4. Any Bidder having raised any dispute/ litigation/ Arbitration against/with the

(n)Code Solutions (IT Division of GNFC) or having any past history of legal

dispute with (n)Code Solutions (IT Division of GNFC) or any existing legal

dispute going on in any court of law by or against (n)Code Solutions (IT Division

of GNFC), shall be liable to be disqualified from bidding/participating in the

present tender OR any fresh/ amended tender inquiry that may be issued by

(n)Code Solutions (IT Division of GNFC).

14.19. Evaluation Methodology:

1. GNFC will form a Committee which will evaluate the proposals submitted by the

bidders for a detailed scrutiny. During evaluation of proposals, GNFC, may, at

its discretion, ask the bidders for clarification of their Proposals.

2. Part – I (Bid Security): Bidders who have submitted the valid bid security as per

the format shall be considered for further evaluation.

3. Part – II (Pre-Qualification & Technical):

 The Pre-qualification criteria of the bids will be evaluated first to ascertain

the eligibility of the Bidders. In case of any deviations from the RFP

requirements, GNFC may seek the clarification in writing from the bidder, if

required. If bidder fails to submit the required clarifications in due time, the

evaluation will be done based on the information submitted by the bidder.

 The technical bids of the bidders who comply with the Prequalification

criteria will be opened and evaluated as per Section 12 - Technical

Evaluation Criteria. The technical evaluation would be based on the

proposal of Bidder meeting the Specifications mentioned in the RFP

document and other compliance to the terms and conditions. In case of

conditional bid or major deviations from the RFP requirements, GNFC may

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

seek the clarification in writing from the bidder, if required. If bidder fails to

submit the required clarifications in due time, the technical evaluation will be

done based on the information submitted in the technical bid.

4. Part – III (Financial): Bidders meeting the prescribed pre-qualification criteria

and technical evaluation criteria shall be shortlisted, and their respective

Financial Bids shall be opened for evaluation and determination of the Lowest

(L1) Bidder. The L1 Bidder shall be the technically qualified and eligible Bidder

offering the lowest evaluated price in accordance with the terms of the RFP.

GNFC reserves the right to open the Financial Bids of disqualified Bidders, if

considered necessary, for internal comparison or reference purposes only.

However, such opening shall not confer any right or eligibility upon a disqualified

Bidder, and the L1 Bidder shall be determined exclusively from among the

Bidders who have qualified under both the pre-qualification and technical

evaluation criteria.

14.20. Award of Contract:

1. Award Criteria: The selection shall be based on the lowest evaluated price

offered by a Bidder meeting the pre-qualification and technical evaluation criteria.

GNFC may negotiate the price with the L1 Bidder through a reverse auction or

any other mechanism, as decided by GNFC and communicated to the qualified

Bidders in advance. All qualified Bidders shall comply with the negotiation

mechanism and procedure prescribed by GNFC.

2. Reverse Auction would be conducted amongst all the technically qualified bidders

except the Highest quoting bidder. The technically qualified Highest Quoting

bidder will not be allowed to participate in RA. GNFC will decide the process of

the reverse auction and communicate it to eligible bidders before the event.

3. GNFC reserves the right at the time of award to increase or decrease quantity for

the requirements originally specified in the document without any change in Bid

rate or other terms and conditions.

4. In case the lowest bidder does not accept the award of the contract or is found to

be involved in corrupt and/or fraudulent practices, the next lowest bidder may be

approached to match the L1 rate, with negotiations at the discretion of GNFC.

14.21. Notification of Award:

Prior to expiration of the period of Bid validity, GNFC will notify the successful Bidders

and issue LOI/ Work Order.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

14.22. Signing of Contract:

The Successful Bidder shall execute the Contract/Agreement through its duly

authorized signatory and submit the duly signed and dated Contract/Agreement

to GNFC within fifteen (15) working days from the date of issuance of the Letter

of Award (LoA) or notification of award, as applicable.

14.23. Amendment to the Agreement:

Amendments to the Agreement may be made by mutual agreement by both the Parties.

No variation in or modification in the terms of the Agreement shall be made except by

written amendment signed by both the parties. All alterations and changes in the

Agreement will take into account prevailing rules, regulations and laws applicable in the

state of Gujarat.

14.24. Contract Obligation:

1. If the Successful Bidder fails to execute the Agreement, Non-Disclosure

Agreement and Integrity Pact (where applicable), furnish the Performance Bank

Guarantee, or submit the required deployment plan and service commencement

schedule within fifteen (15) working days from the date of notification of the

award or within such other period as specified in the RFP, GNFC shall reserve

the right to cancel the award. GNFC shall also reserve the right to terminate the

Contract and invoke the remedies available under the Contract if the Successful

Bidder fails to deploy the required manpower and commence the Services within

fifteen (15) working days from submission of the Performance Bank Guarantee,

or within such other period as specified in the RFP.

2. Once the contract is confirmed and signed, the terms and conditions contained

therein shall take precedence over the Bidder’s bid and all previous

correspondence.

14.25. Books and Records:

Successful bidder shall maintain adequate documents related to the Services under this

RFP, including manpower deployment, deliverables, equipment and other project-related

materials, as applicable, and shall make such records for inspection and audit by GNFC or

its nominated agency during the terms of Contract until expiry of the Performance Bank

13. General Conditions of Contract (GCC)

15.1. Successful Bidder’s Failure to Comply With Instructions:

Any loss or additional expenditure incurred by GNFC from the Successful Bidder’s failure

to comply with of the terms and conditions contained in the Contract/including failure to

deploy or maintain the required manpower or provide the Services in accordance with the

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

prescribed requirements, shall be recoverable from the Successful Bidder, subject to the

terms of the Contract.

Any loss, cost or additional expenditure incurred by the Successful Bidder due to its own

failure to comply with the terms of the Contract, including its obligations towards

recruitment, deployment, remuneration and statutory dues of its personnel, shall be

borne solely by the Successful Bidder. GNFC shall not be liable for such loss, cost or

expenditure, except as expressly provided under the Contract or applicable law.

15.2. Applicability:

These general conditions shall apply to the extent that they are not superseded by

provisions in other parts of the contract. For interpretation of any clause in the RFP or

Contract Agreement, the interpretation of GNFC shall be final and binding on the

successful bidder.

15.3. Severability:

If any provision of this Agreement is held to be invalid, illegal or unenforceable by a court

of competent jurisdiction, such invalidity, illegality or unenforceability shall not affect the

validity, legality or enforceability of the remaining provisions of this Agreement, which

shall continue in full force and effect. The invalid, illegal or unenforceable provision shall

be deemed severed to the extent of such invalidity, illegality or unenforceability. If such

provision is material to the Agreement or its severance materially affects the rights or

obligations of either Party, the Parties shall mutually discuss in good faith and endeavour

to agree upon a valid and enforceable replacement provision that, to the extent legally

permissible, gives effect to the original commercial intent of the Parties. Pending such

agreement, the remaining provisions of this Agreement shall continue to apply to the

extent they can operate independently and lawfully.

15.4. Patent Rights:

Successful Bidder shall indemnify GNFC against all third party claims of infringement of

patent, trademark or industrial design rights arising from the use of the equipment’s and

services or any part thereof.

15.5. Assignment:

Successful Bidder shall not assign, in whole or in part, his obligations to perform under

the contract, to any other party or persons.

15.6. DATA PROTECTION AND DATA PROCESSING:

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

The Service Provider shall, at all times during the term of this Agreement and thereafter,

comply with the provisions of the Digital Personal Data Protection Act, 2023 ("DPDP

Act") the rules framed thereunder, and other applicable data protection laws, as

amended from time to time, to the extent applicable to the services rendered under this

Where the performance of services under this Agreement involves access to, processing

of, or dealing with any Personal Data (as defined under the DPDP Act), the Service

Provider shall:

 process such Personal Data only for the purposes authorized by the Company and

strictly in accordance with the Company's instructions;

 implement and maintain appropriate technical and organizational measures to protect

Personal Data against unauthorized access, disclosure, loss, or misuse;

 not disclose, transfer, or share Personal Data with any third party without the prior

written consent of the Company; and

 upon expiry or termination of this Agreement, return, delete, or destroy all Personal

Data in its possession in the manner directed by the Company.

In the event of any actual or suspected Personal Data breach, the Service Provider shall

notify the Company immediately and take all necessary steps to contain and mitigate

such breach at its own cost.

Upon expiry or termination of this Agreement, the Service Provider shall, subject to

applicable law and GNFC / (n)Code’s instructions, return or securely delete the personal

data in its possession or control, except to the extent retention is legally required. The

obligations under this clause shall survive expiry or termination of this Agreement for so

long as the Service Provider retains or processes such personal data or as otherwise

required by applicable law.

The Company reserves the right to incorporate additional data protection obligations,

commensurate with the nature and sensitivity of data involved, as a part of the specific

agreement executed pursuant to this RFP.

15.7. Termination of Service:

1. Termination for Default: GNFC may terminate this Agreement, in whole or in part,

by written notice to the Successful Bidder upon occurrence of any of the following

events of default:

a) the Successful Bidder becomes subject to bankruptcy, insolvency, liquidation,

winding-up, or receivership proceedings, or makes an assignment for the

benefit of its creditors;

b) the Successful Bidder engages in unauthorized or illegal use of connections,

hardware, software, tools, or manpower dedicated to GNFC's project(s);

c) the Successful Bidder fails to meet the minimum agreed Service Levels

continuously for two consecutive quarters or as may be stated under the

Service Order/Purchase Order/Work Order; or

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

d) the Successful Bidder commits a material breach of any term of this

RFP/Agreement and fails to remedy such breach within thirty (30) days of

receipt of a written notice from GNFC specifying the breach and requiring its

In the case of events under (a) and (b), GNFC may terminate immediately upon

written notice without any cure period. In the case of events under (c) and (d),

GNFC shall provide thirty (30) days' prior written notice, during which the

Successful Bidder shall be afforded an opportunity to remedy the default.

2. Termination for Convenience: GNFC may terminate this Agreement, in whole or

in part, at any time for convenience by providing thirty (30) days' prior written

notice to the Successful Bidder, without any obligation to assign reasons therefor.

In such event, GNFC shall pay the Successful Bidder for work satisfactorily

performed and accepted up to the date of termination, and no further amounts

shall be payable.

3. Upon issuance of a termination notice:

a) both parties shall continue to perform their respective obligations during the

b) the Successful Bidder shall immediately cease work to the extent specified in

the termination notice and take all reasonable steps to mitigate costs and

c) the Successful Bidder shall, within fifteen (15) days of the termination date,

return to GNFC all data, documents, materials, equipment, and assets

belonging to GNFC or developed under this Agreement.

4. Consequences of Termination for Default:

a) GNFC shall be entitled to invoke and forfeit the Performance Bank

b) GNFC may recover from the Successful Bidder liquidated damages as

provided under this Agreement, and may set off such amounts against any

sums due to the Successful Bidder under this Agreement; and

c) the Successful Bidder shall remain liable for all obligations and liabilities

accrued prior to the date of termination.

Suspension of Services

a) GNFC may, by written notice to the Successful Bidder, suspend all or part of

the Services for a specified period where circumstances warrant such

suspension, including a material breach of contractual obligations or the need

to protect GNFC's operations, personnel, property, or information.

b) During the suspension period, the Successful Bidder shall comply with

GNFC's written instructions and continue to perform any obligations not

covered by the suspension notice.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

c) Where the suspension arises from a default attributable to the Successful

Bidder, GNFC may recover reasonable, documented additional costs incurred

in making alternative arrangements, subject to the terms of the Contract and

applicable law. Any suspension shall not automatically entitle the Successful

Bidder to additional payment or compensation, except as expressly provided

under the Contract.

Settlement of Payments upon Termination

a) Upon termination of the Contract, GNFC shall process payment for Services

satisfactorily performed and accepted up to the effective date of termination,

subject to applicable contractual deductions, penalties, liquidated damages,

and recoveries.

b) Where the Contract is terminated due to default by the Successful Bidder, any

amount recoverable by GNFC under the Contract may be adjusted against

payments due to the Successful Bidder and recovered from the Performance

Bank Guarantee or other contractual security, wherever permissible under the

Contract and applicable law. Any recoverable amount exceeding the payments

or security available shall remain payable by the Successful Bidder, subject to

applicable law.

c) No payment shall be due for Services not performed or not accepted, except as

expressly provided under the Contract.

15.8. Force Majeure:

1. Force Majeure shall mean any event or circumstances or combination of events

or circumstances that materially and adversely affects, prevents or delays any

Party in performance of its obligation in accordance with the terms of the

Agreement, but only if and to the extent that such events and circumstances are

not within the affected party's reasonable control, directly or indirectly, and effects

of which could have prevented through Good Industry Practice.

2. Any events or circumstances meeting the description of the Force Majeure which

have same effect upon the performance of any contractor shall constitute Force

Majeure with respect to the Successful bidder. The Parties shall ensure

compliance of the terms of the Agreement unless affected by the Force Majeure

Events. The Successful bidder shall not be liable for forfeiture of its

implementation / Performance guarantee, levy of Penalties, or termination for

default if and to the extent that it’s delay in performance or other failure to

perform its obligations under the Agreement is the result of Force Majeure.

3. Force Majeure Events: The Force Majeure circumstances and events shall

include the following events to the extent that such events or their consequences

(it being understood that if a causing event is within the reasonable control of the

affected party, the direct consequences shall also be deemed to be within such

party's reasonable control) satisfy the definition as stated above.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

4. Without limitation to the generality of the foregoing, Force Majeure Event shall

include following events and circumstances and their effects to the extent that

they, or their effects, satisfy the above requirements:

a. Natural events (“Natural Events”) to the extent they satisfy the foregoing

requirements including:

 Any material effect on the natural elements, including lightning,

fire, earthquake, cyclone, flood, storm, tornado, or typhoon;

 Explosion or chemical contamination (other than resulting from an

 Pandemic / Epidemic;

 Any event or circumstance of a nature analogous to any of the

b. Other Events (“Political Events”) to the extent that they satisfy the

foregoing requirements including:

 Political Events which occur inside or Outside the State of Gujarat

or involve directly the State Government and the Central

Government (“Direct Political Event”), including:

o Act of war (whether declared or undeclared), invasion,

armed conflict or act of foreign enemy, blockade, embargo,

revolution, riot, insurrection, civil commotion, act of

terrorism or sabotage;

o Strikes, work to rules, go-slows which are either

widespread, nationwide, or state-wide or are of political

o Any event or circumstance of a nature analogous to any of

5. Force Majeure Exclusions; Force Majeure shall not include the following event(s)

and/or circumstances, except to the extent that they are consequences of an

event of Force Majeure:

 Unavailability, late delivery

 Delay in the performance of any contractor, sub-contractors or their

6. Procedure for calling Force Majeure: The Affected Party shall notify to the other

Party in writing of the occurrence of the Force Majeure as soon as reasonably

practicable, and in any event within 5 (five) days after the Affected Party came to

know or ought reasonably to have known, of its occurrence and that the Force

Majeure would be likely to have a material impact on the performance of its

obligations under the Agreement. If such force majeure circumstances continue

for more than three months then either party may terminate the Contract, or

complete performance of the Contract with such adjustments as are required by

the existence of the force majeure and are agreed upon by the parties.

15.9. Dispute Resolution and Arbitration:

1. All disputes, differences, or claims of any nature whatsoever arising between the

parties out of or in connection with this Agreement, including but not limited to

disputes relating to:

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

 the scope, execution, delivery, or performance of any works, services, or

supply of goods under this Agreement;

 interpretation, breach, termination, validity, or enforceability of this

Agreement or any part thereof;

 quality, quantity, specifications, or standards of services, goods, or

 payment, invoicing, deductions, penalties, or recovery of amounts under this

 rights, duties, and liabilities of the parties arising during or after the term of

this Agreement; or

 any act, omission, or default of either party in the performance of its

obligations hereunder,

shall be addressed in accordance with the dispute resolution procedure set out

2. Upon the occurrence of any dispute or difference, the aggrieved Party shall notify

the other Party in writing, clearly setting out the nature and particulars of the

dispute, within 30 (thirty) days of becoming aware of such dispute.

 Upon receipt of such notice, the authorized representatives of both parties

shall meet and endeavor to resolve the dispute through good-faith

negotiations within 60 (sixty) days from the date of such written notice (or

such extended period as mutually agreed in writing).

3. If the dispute remains unresolved at the end of the negotiation period referred to

above, either party may invoke arbitration by issuing a written Notice of

Arbitration to the other party.

 The arbitration shall be conducted by a Sole Arbitrator, appointed as follows:

 Both parties shall, by mutual consent, endeavor to agree upon and appoint a

Sole Arbitrator within 30 (thirty) days from the date of the Notice of

Arbitration. In the event the parties fail to mutually agree on the appointment

of a Sole Arbitrator within the said period, either party may approach the

Hon'ble High Court of Gujarat or any other competent authority under the

Arbitration and Conciliation Act, 1996, for appointment of a Sole Arbitrator in

accordance with the procedure prescribed thereunder.

 The arbitration proceedings shall be conducted in the English language. The

venue and seat of arbitration shall be Ahmedabad, Gujarat. The courts at

Ahmedabad shall have exclusive jurisdiction over all matters arising out of or

in connection with this Agreement, including any challenge to or enforcement

of an arbitral award.

 The arbitration shall be governed by and conducted in accordance with the

Arbitration and Conciliation Act, 1996, including all amendments thereto and

the rules framed thereunder. The substantive governing law of this

Agreement shall be the laws of India.

4. Notwithstanding the existence of any dispute or the pendency of arbitration

proceedings, the Vendor/Service Provider shall continue to perform its

obligations under this Agreement without interruption, unless otherwise directed

in writing by the Company. Failure to continue performance during dispute

resolution proceedings may be treated as a material breach of this Agreement.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

15.10. Taxes & Duties:

The Successful Bidder/Service Provider shall be solely responsible for the payment of all

taxes, duties, levies, cesses, and other statutory charges applicable to and arising out of

the performance of this Agreement, including but not limited to Goods and Services Tax

(GST), income tax, professional tax, and any other Central, State, or local government

levies, as may be applicable from time to time under the laws of India.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

15.11. Indemnity:

1. INDEMNITY AND INSURANCE

1.1 Indemnity by the Successful Bidder

The Successful Bidder shall indemnify and hold harmless GNFC Limited, its officers,

employees, and authorized representatives (collectively, the “Indemnified Parties”) against

third-party claims, demands, proceedings, losses, damages, liabilities, costs, and expenses,

including reasonable legal fees, arising out of or in connection with:

a) Any breach of the terms and conditions of the Contract by the Successful Bidder.

b) Any negligent, fraudulent, wilful, or unlawful act or omission of the Successful Bidder or its

deployed personnel, agents, or subcontractors, if any, in connection with the performance of

c) Any bodily injury, death, or damage to property caused by the acts or omissions of the

Successful Bidder or its deployed personnel, to the extent attributable to them.

d) Any failure by the Successful Bidder to comply with applicable labour laws, employment

regulations, statutory obligations, or other applicable laws relating to the engagement,

deployment, and management of its personnel, including claims relating to wages, statutory

contributions, compensation, and other employment-related entitlements.

e) Any claim or liability arising from a breach of confidentiality, unauthorized disclosure or

misuse of GNFC's information, or violation of applicable data protection or information

security requirements by the Successful Bidder or its deployed personnel.

1.2 Employee Compensation and Insurance

The Successful Bidder shall, at its own cost, obtain and maintain all insurance policies

required under applicable laws and reasonably necessary for the performance of the

Contract, including employee compensation and third-party liability insurance, wherever

The Successful Bidder shall be responsible for compensation and other statutory liabilities

arising from any accident, injury, disability, or death of its deployed personnel in connection

with the performance of the Contract, to the extent such responsibility rests with the

Successful Bidder under applicable law.

The Successful Bidder shall indemnify GNFC against claims, demands, proceedings, costs,

and expenses arising from such incidents to the extent attributable to the Successful

Bidder's acts, omissions, or statutory non-compliance.

Where GNFC is legally required to pay any wages, statutory contributions, compensation,

penalties, or other amounts arising from the Successful Bidder's failure to discharge its

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

contractual or statutory obligations, GNFC may recover such amounts from the Successful

Bidder to the extent legally recoverable, subject to the terms of the Contract and applicable

law. Such recovery shall be supported by appropriate records and shall not result in

duplicate recovery of the same amount.

1.3 Indemnification Procedure

GNFC shall, within a reasonable time after becoming aware of a third-party claim for which

indemnification is sought, notify the Successful Bidder and provide reasonable cooperation

in the defence of such claim.

The Successful Bidder shall bear the reasonable costs of defending claims covered by this

Clause. No settlement that imposes any admission of liability, payment obligation, or

continuing obligation on GNFC shall be entered into without GNFC's prior written consent.

Failure to provide timely notice shall not relieve the Successful Bidder of its indemnification

obligations, except to the extent that such failure materially prejudices the defence of the

1.4 Limitation of Liability of GNFC

GNFC's liability under the Contract shall be subject to the limitations expressly specified in

the Contract and applicable law. GNFC shall not be liable for indirect, incidental, special, or

consequential losses, including loss of profits or anticipated savings, except to the extent

such exclusion is prohibited by applicable law or the Contract expressly provides otherwise.

1.5 Survival of Indemnity

The indemnification obligations under this Clause shall survive the expiry or termination of

the Contract in respect of claims, acts, omissions, or liabilities arising during the Contract

period, subject to applicable law.Limitation of Liability:

GNFC’s cumulative liability for its obligations under this Agreement shall not exceed the

value of the charges payable by GNFC within the remaining duration of the Contract term

from the day claim is raised, also GNFC shall not be liable for incidental, consequential, or

indirect damages including loss of profit or saving.

15.12. Information Security:

1. The successful bidder shall not carry and / or transmit any material, information,

layouts, diagrams, storage media or any other goods / material in physical or

electronic form, which are proprietary to or owned by GNFC, without prior written

permission from GNFC.

2. Successful Bidder shall adhere to the Information Security policy developed by

3. Successful Bidder acknowledges that GNFC business data and other GNFC

proprietary information or materials, whether developed by GNFC or being used

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

by GNFC pursuant to a license agreement with a third party (the foregoing

collectively referred to herein as “proprietary information”) are confidential and

proprietary to GNFC and successful bidder agrees to use reasonable care to

safeguard the proprietary information and to prevent the unauthorized use or

disclosure thereof, which care shall not be less than that used by successful

bidder to protect its own proprietary information.

4. The Successful Bidder recognizes that the goodwill of GNFC depends, among

other things, upon Successful Bidder keeping such proprietary information

confidential and that unauthorized disclosure of the same by Successful Bidder

could damage GNFC and such damage shall be solely due to Successful

Bidder’s actions or inactions. .

5. The successful bidder may come into possession of such proprietary information

even though successful bidder does not take any direct part in or furnish the

services performed for the creation of said proprietary information and shall limit

access thereto to employees with a need to such access to perform the services

required by this agreement. The successful bidder shall use such information

only for the purpose of performing the said services.

15.13. Use of Agreement Documents and Information:

1. The Successful bidder shall not without prior written consent from GNFC disclose

the Agreement or any provision thereof or any specification, plans, drawings,

pattern, samples or information furnished by or on behalf of GNFC in connection

therewith to any person other than the person employed by the successful bidder

in the performance of the Agreement. Disclosure to any such employee shall be

made in confidence and shall extend only as far as may be necessary for such

2. The Successful bidder shall not without prior written consent of GNFC make use

of any document or information made available for the project except for

purposes of performing the Agreement.

3. All project related documents issued by GNFC other than the Agreement itself

shall remain the property of GNFC and originals and all copies shall be returned

to GNFC on completion of the Successful bidder's performance under the

Agreement, if so required by GNFC.

15.14. Performance Bank Guarantee (PBG):

1. PBG will be of 11.8% of basic PO value (i.e. 10% of basic PO value + 18% GST)

2. The Successful bidder shall furnish PBG as per the format provided in the bid

document to GNFC in the form of bank guarantee towards faithful performance of

the contract obligation, and performance of the services during contract period. In

case of poor and unsatisfactory field services, GNFC shall invoke the PBG.

3. The Performance Bank Guarantee shall be in the prescribed format attached

herewith as an sub-section 18.3 to the RFP document to be submitted Within

working days of receipt of award, from any Nationalized Bank/ICICI Bank /AXIS

Bank /Kotak Bank /HDFC bank located in India.

4. The Bank Guarantee shall be valid for duration of 180 days beyond the expiry of

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

5. The Performance Guarantee shall be discharged by GNFC and returned to the

Successful Bidder within 30 days from the date of claim period expiry of the

Performance Bank Guarantee.

15.15. Bidder’s Team:

1. The Bidder shall supply to GNFC an organization chart showing the proposed

organization / manpower not less than the proposal made in the proposed

technical solution of the RFP, to be established by the Bidder for execution of the

work / facilities including the identities of the key personnel to be deployed during

Kick-off meeting.

2. The Bidder shall promptly inform GNFC in writing of any revision or alteration in

such organization chart.

3. The Bidder shall be responsible for the deployment, transportation,

accommodation and other requirements of all its employees required for the

execution of the work and for all costs / charges in connection thereof.

4. The Bidder shall provide and deploy only those manpower resources on the Site

for carrying out the work, who are skilled and experienced in their respective

trades and who are competent to execute or manage / supervise the work in a

proper and timely manner as per the RFP.

5. GNFC may at any time object to and require the Bidder to remove forthwith from

the site an employee of the Bidder or any persons deployed by Bidder or it’s sub-

contracted agency, if in the opinion of GNFC, the person in question has

misconducted himself or professional incompetence or negligence or for being

deployed for work for which he is not suited or his deployment is otherwise

considered undesirable by GNFC, the Bidder shall forthwith remove and shall not

again deploy the person in question of the work site without the written consent of

6. The Bidder shall consider the request and may accede to or disregard it. GNFC

having made a request as aforesaid in the case of any person which the Bidder

has disregarded, may in the case of the same person at any time but on a

different occasion and for a different instance of one of the reasons referred to

above in this Clause object to and require the Bidder to remove that person from

deployment on the work which the Bidder shall then forthwith do and shall not

again deploy any person so objected to on the work or on the sort of work in

question (as the case may be) without the written consent of GNFC.

7. GNFC shall state to the Bidder in writing its reasons for any request or

requirement pursuant to this clause.

8. The Bidder shall maintain backup personnel and shall promptly provide

replacement of every person removed pursuant to this section with an equally

competent substitute from the pool of backup personnel.

9. In case of change in its team composition owing to attrition the Bidder shall

ensure a reasonable amount of time-overlap in activities to ensure proper

knowledge transfer and handover/takeover of documents and other relevant

materials between the outgoing and the new member.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

15.16. Right of Monitoring, Inspection and Periodic Audit:

1. GNFC reserves the right to inspect and monitor / assess the progress /

performance / maintenance of the project, Services and/or its component’s at any

time during the course of the Contract with prior notice of aforesaid audit.

2. GNFC may demand, and upon such demand being made GNFC, the bidder shall

be provided with any document, data, material or any other information which it

may require to assess the progress of the project/delivery of services.

3. GNFC shall also have the right to conduct, either itself or through another third

party as it may deem fit, an audit to monitor the performance of the Successful

Bidder, its obligations / functions in accordance with the standards committed to

or required by GNFC and the Successful Bidder undertakes to cooperate with

and provide to GNFC or its designated agency, all documents and other details

as may be required by them for this purpose.

4. Any deviations or contravention identified as a result of such audit/assessment

would need to be rectified by the Successful Bidder failing which GNFC may

without prejudice to any other rights that it may have issued a notice of default.

15.17. SUBMISSION OF STATEMENT OF ACCOUNTS:

In the event of award of Purchase Order/Work Order/Service Order having value more

than 50,000/- (fifty thousand) or more, you will submit Statement of Accounts along with

your final invoice, failing which the balance as per GNFC’s books of accounts will be

considered as final for all purposes including legal disputes. Additionally, the Successful

Bidder is required to submit annual Balance Confirmation to GNFC during the course of

the Purchase Order/Work Order/Service Order.

1. The Bidder(s) understands and agrees that all materials and information marked

and identified by GNFC as ‘Confidential’ are valuable assets of GNFC and are to

be considered` GNFC’s proprietary information and property.

2. The Bidder shall treat all materials and information provided (provided in any

medium) by GNFC with the highest degree of care necessary to ensure that

unauthorized disclosure does not occur. The Successful Bidder will not use or

disclose any materials or information provided by GNFC without GNFC’s prior

written approval.

3. The bidder shall not be liable for disclosure or use of any materials or information

provided by GNFC or developed by the bidder which is:

 possessed by the bidder prior to receipt of the same from GNFC, other

than through prior disclosure by GNFC, as documented by bidder 's

written records;

 published or available to the general public otherwise than through a

 Obtained by bidder from a third party with a valid right to make such

disclosure, provided that said third party is not under a confidentiality

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

obligation to GNFC; or

 Developed independently by the bidder.

4. In the event that Successful Bidder is required by judicial or administrative

process to disclose any information or materials required to be held confidential

hereunder, Successful Bidder shall promptly notify GNFC and allow GNFC a

reasonable time to challenge such process before making disclosure.

5. Bidder understands and agrees that any use or dissemination of information in

violation of this Confidentiality Clause will cause GNFC irreparable harm, may

leave GNFC with no adequate remedy at law and GNFC is entitled to seek to

injunctive relief.

6. Nothing herein shall be construed as granting to Successful Bidder any right or

license under any copyrights, inventions, or patents now or hereafter owned or

controlled by GNFC. The requirements of use and confidentiality obligation set

forth herein shall survive the expiration, termination or cancellation of this RFP

7. Successful Bidder shall ensure the confidentiality of all information provided in

connection with this RFP and agrees to sign a Non-Disclosure agreement (NDA)

with GNFC. The NDA shall be binding on the Successful Bidder and its

subcontractors, employees, agents, consultants and the obligation of maintaining

8. Indemnification: Successful Bidder shall indemnify and hold harmless GNFC

from any and all claims, liabilities, damages, and expenses arising out of or

related to the performance of the project by the Successful Bidder or its

manpower/subcontractors. Successful Bidder shall maintain adequate insurance

coverage to cover such claims and GNFC may request proof of such coverage at

9. Successful Bidder is required to execute the Non-Disclosure Agreement

annexed as part of this RFP.

15.19. Exit Management:

a. This clause sets out the provisions which will apply upon completion of the

Contract period or upon termination of the Agreement for any reasons. The

Parties (GNFC and Successful Bidder) shall ensure that their respective

associated entities, in case of GNFC, any third party appointed by GNFC

and in case of the Successful Bidder (for the purposes of this clause

Successful Bidder is referred to herein as “Bidder”), the manpwoer, carry

out their respective obligations set out in this Exit Management Clause.

b. The exit management period starts 3 months before the expiry of contract

or in case of termination of contract, the date on which the notice of

termination is sent to the Bidder. The exit management period ends on the

date agreed upon by GNFC or 6(six) months after the beginning of the exit

management period, whichever is earlier.

c. The Parties shall ensure that their respective associated entities,

authorized representative of or its nominated agencies and the vendor

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

carry out their respective obligations set out in this Exit Management

d. Before the expiry of the exit management period, the Bidder shall deliver to

GNFC or its nominated agencies all new or up-dated materials, and shall

not retain any copies thereof, except that the Bidder shall be permitted to

retain one copy of such materials for archival purposes only.

2. Cooperation and Provision of Information

a. During the exit management period:

1. The Bidder will allow GNFC or any third party appointed by GNFC,

access to information reasonably required to define the then current

mode of operation associated with the provision of the services to

enable GNFC or any third party appointed by GNFC to assess the

existing services being delivered;

2. Promptly on reasonable request by GNFC or any third party appointed

by GNFC, the Bidder shall provide access to and copies of all

information held or controlled by them which they have prepared or

maintained in accordance with the “Contract”, the Project Plan, SLA

and Scope of Work, relating to any material aspect of the services.

3. GNFC or any third party appointed by GNFC shall be entitled to copy

all such information. Such information shall include details pertaining

to the services rendered and other performance data. Successful

Bidder shall permit GNFC or any third party appointed by GNFC to

have reasonable access to its employees and facilities as reasonably

required by GNFC or any third party appointed by GNFC to

understand the methods of delivery of the services employed by the

Bidder and to assist appropriate knowledge transfer.

4. Before the end of exit management period, the Bidder will ensure a

successful trial run of Network administration, Facility management

including helpdesk management etc. by GNFC or by any third party

appointed by GNFC.

a. The Bidder will promptly, on the commencement of the exit management

period, supply to GNFC or any third party appointed by GNFC the

b. Information relating to the current services rendered and performance

data relating to the performance of sub-contractors/bandwidth providers in

relation to the services.

c. Documentation related to Intellectual Property Rights.

e. Documentation relating to sub-contractors.

f. All current and updated GNFC data as is reasonably required by GNFC or

any third party appointed by GNFC for purposes of transitioning the

services to GNFC or any third party appointed by GNFC, in a format

prescribed by GNFC or any third party appointed by GNFC.

g. All other information (including but not limited to documents, records and

agreements) relating to the services reasonably necessary to enable

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

GNFC or any third party appointed by GNFC, to carry out due diligence in

order to transition the provision of the Services to GNFC or any third party

appointed by GNFC, (as the case may be).

4. Before the expiry of the exit management period, the Bidder shall deliver to

GNFC or any third party appointed by GNFC all new or updated materials and

shall not retain any copies thereof.

5. Right of Access to Premises: At any time during the exit management period,

where Assets are located at the Bidder’s premises, the Bidder will be obliged to

give reasonable rights of access to (or, in the case of Assets located on a third

party's premises, procure reasonable rights of access to GNFC or any third party

appointed by GNFC in order to take stock of the Assets.

6. The Bidder shall also give GNFC or any third party appointed by GNFC, right of

reasonable access to its premises and shall procure GNFC or any third party

appointed by GNFC, rights of access to relevant third party premises during the

exit management period and for such period of time following termination or

expiry of the “Contract” as is reasonably necessary to migrate the services to

GNFC or any third party appointed by GNFC.

7. General Obligations of the Bidder:

a. The Bidder shall provide all such information as may reasonably be

necessary to bring into effect seamless handover as practicable in the

circumstances to GNFC or any third party appointed by GNFC and which

the Bidder has in its possession or control at any time during the exit

management period.

b. For the purposes of this Clause, anything in the possession or control of

the Bidder or its, associated entity (including but not limited to OEM), or

sub-contractor is deemed to be in the possession or control of the Bidder.

c. The Bidder shall commit adequate resources to comply with its obligations

under this Exit Management Clause.

8. General Conditions

a. The Bidder shall re-draft the Exit Management Plan annually to ensure

that it is kept relevant and up to date.

b. Each Exit Management Plan shall be presented by the Bidder to and

approved by GNFC or any third party appointed by GNFC.

c. In case of expiry or termination of contract, each Party shall comply with

the Exit Management Plan.

d. During the exit management period, the Bidder shall use its best efforts to

deliver the services.

e. Payments during the Exit Management period shall be made in

accordance with the Terms of Payment Clause.

f. This Exit Management plan shall be furnished in writing to GNFC or any

third party appointed by GNFC within ninety (90) days from the Effective

Date of “Contract”.

9. Exit Management Plan

a. The Bidder shall provide GNFC or any third party appointed by GNFC with

a recommended exit management plan ("Exit Management Plan") which

shall deal with at least the following aspects of exit management in

relation to the “Contract” as a whole and in relation to the Project Plan,

SLA and Scope of Work.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

b. A detailed program of the transfer process that could be used in

conjunction with GNFC or any third party appointed by GNFC including

details of the transfer process and of the management structure to be

used during the transfer.

c. Plans for the communication with such of the Bidder’s, O&M agency’s

sub-sub-contractors, staff, suppliers, customers and any related third

party as are necessary to avoid any material detrimental impact on

GNFC's operations as a result of undertaking the transfer.

d. Identification of specific security tasks necessary at termination.

e. Plans for provision of contingent support to GNFC or any third party

appointed by GNFC for a reasonable period after transfer for the purposes

of seamlessly replacing the Services.

15.20. Change Requests:

 GNFC may, through a written instruction issued by its authorized representative,

request changes within the general scope of the Contract in relation to the following:

a. Change in the number of personnel required at any office/location or across

multiple locations.

b. Change in the deployment location of the engaged personnel.

c. Change in the nature, scope, or responsibilities of the Services to be performed

by the engaged personnel, within the general scope of the Contract.

d. Change in the Quality of Service (QoS) parameters, performance standards, or

service-level requirements applicable at any office/location or across multiple

 The Successful Bidder shall assess the impact of the proposed changes on

manpower deployment, service delivery, timelines, and contractual costs, wherever

applicable, and submit the assessment to GNFC for consideration.

 Any change affecting the Contract value, scope, deployment requirements, or other

contractual terms shall be implemented only after obtaining the requisite approvals

and executing a written contractual amendment, wherever required.

 The Successful Bidder shall implement approved changes in accordance with

GNFC's written instructions and the applicable terms and conditions of the Contract.

15.21. Approvals and Statutory Compliance

 The Successful Bidder shall obtain and maintain all registrations, licences,

permissions, and approvals required under applicable laws for providing the

manpower services and shall ensure compliance with all applicable statutory and

regulatory requirements.

 The Successful Bidder shall be solely responsible for compliance with applicable

labour and employment laws, including payment of wages, statutory

contributions, and other obligations relating to the engaged personnel, as

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

 The Successful Bidder shall be responsible for obtaining any permissions or

clearances required for its personnel to perform their assigned duties, wherever

applicable. GNFC may provide reasonable assistance where its involvement is

necessary, subject to applicable rules and internal approvals. Such assistance

shall not relieve the Successful Bidder of its contractual or statutory

responsibilities.

 The Successful Bidder shall comply with applicable laws relating to the

prevention of sexual harassment at the workplace, including the Sexual

Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act,

2013, and the rules framed thereunder, wherever applicable. The Successful

Bidder shall ensure appropriate conduct by its deployed personnel and cooperate

with GNFC in addressing any complaint or incident in accordance with applicable

law and GNFC's relevant policies.

15.22. Provision of Workspace, Utilities and Access

 GNFC shall provide the necessary workspace and electrical power supply at

designated locations for the performance of the Services, as specified in the RFP

or agreed under the Contract. Air-conditioning and other utilities shall be provided

wherever specifically agreed or specified in the Contract.

 Entry and exit of the Successful Bidder's personnel into GNFC's premises shall

be subject to the applicable security rules, access-control procedures, and

instructions prescribed by GNFC or the relevant premises authority.

 The Successful Bidder shall submit the required details and documents of its

personnel to GNFC for obtaining access permissions, identity cards, or other

necessary authorizations before deployment, wherever required.

 The Successful Bidder shall ensure that its personnel comply with all applicable

security, safety, confidentiality, and workplace policies while accessing or working

at GNFC's premises.

 The Successful Bidder shall promptly inform GNFC of any change in deployed

personnel and submit the relevant details required for updating access

permissions or identity cards.

15.23. Subcontracting:

Sub-contracting / Outsourcing is not allowed for proposed work.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

A. Financial Capabilities:

S/N Year Turnover INR (In Lakh) Documentary Evidence Attached

Note: Upload the audited financial statement/ audited annual report of the last

______ financial years.

B. Technical Capabilities:

S/N Client Name Project Nature of Project Contact

Name Assignment Details as per Details

1. Upload the copy of successful work completion/on-going work certificates from

client/ Work Order/ Purchase Order, Self-certificate of completion (certified by the

CA or work order and phase completion certificate from client etc.

2. Please mention only those projects which meet the criteria of eligible bidder.

C. Compliance Statement:

S/N RFP Clause No. RFP Clause Complied (Y/N)

Clause by Clause Technical Compliance should be submitted on Bidder’s Letter

Head duly signed by Authorized Signatory.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

16.1. Bid Letter Format

(Shall be submitted on Bidder’s letterhead duly signed by Authorized signatory along with

official Authorization letter)

(n)Code Solutions - IT Division of GNFC Ltd.

14th Floor, Tower One, Road 5C, Zone

Gujarat International Finance Tech City (GIFT City)

Gandhinagar - 382

Sub: Compliance with the tender terms and conditions, specifications and Eligibility Criteria

With reference to above referred tender, I, undersigned <<Name of Signatory>>, in the

capacity of <<Designation of Signatory>>, is authorized to give the undertaking on behalf of

<<Name of the bidder>>.

We wish to inform you we have examined the bidding documents, we the undersigned, offer

to provide the services as detailed in the above- mentioned bid submitted by us along with

1. Earnest Money Deposit (EMD): We have enclosed an EMD in the form of a Demand

Draft no. dated xx/xx/xxxx for Rs. XXXX(amount in words) drawn on __________ .

This EMD is liable to be forfeited in accordance with the provisions of this RFP.

2. Performance Bank Guarantee: We hereby declare that in case the contract is

awarded to us, we shall submit the contract performance bank guarantee in the form

prescribed in Sub-Section 18.3 (PBG Format).

3. We hereby declare that our bid is made in good faith, without collusion or fraud and

the information contained in the bid is true and correct to the best of our knowledge

4. We understand that our bid is binding on us and that you are not bound to accept a

bid you receive.

If our Bid is accepted, we undertake to;

1. Provide the requisite services within the time frame as defined in the bid documents

(and as amended from time to time)

2. Maintain validity of the Bid for a period of 180 Days from the date of Bid submission

or as specified in the bidding document, which shall remain binding upon us and may

be accepted at any time before the expiration of that period.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

In case of breach of any tender terms and conditions or deviation from bid specification, the

decision of GNFC’s Committee for disqualification will be accepted by us.

For <Name of the bidder>>

<<Authorized Signatory>>

<<Stamp of the bidder>>

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

16.2. EMD Format

(Shall be submitted on Bidder’s letterhead duly signed by Authorized signatory along with

official Authorization letter)

(n)Code Solutions - IT Division of GNFC Ltd.

14th Floor, Tower One, Road 5C, Zone

Gujarat International Finance Tech City (GIFT City)

Gandhinagar - 382

Whereas _________________________________________ (here in after called "the

Bidder") has submitted its bid dated: ___________ in response to the Tender

No:___________and___________________ KNOW ALL MEN by these presents that WE

_____________________ (hereinafter called "the Bank") are bound unto the GNFC Ltd, in

the sum of Rupees ______________/- (Rupees________________) for which payment well

and truly to be made to GNFC Ltd, the Bank binds itself, its successors and assigns by these

presents. Sealed with the Common Seal of the said Bank this --------------day of -----------------

THE CONDITIONS of this obligation are:

(1) The E.M.D. may be forfeited:

A. If a Bidder withdraws its bid during the period of bid validity,

B. Does not accept the correction of errors made in the tender document;

C. In case of a successful Bidder, if the Bidder fails:

(i) To sign the Contract as mentioned above within the time limit stipulated by

(ii) To furnish performance bank guarantee as mentioned above or

(iii) If the bidder is found to be involved in fraudulent practices.

(iv) If the bidder fails to submit the copy of purchase order & acceptance thereof

We undertake to pay to the GNFC LTD/Purchaser up to the above amount upon receipt of

its first written demand, without GNFC LTD/ Purchaser having to substantiate its demand,

provided that in its demand GNFC LTD/ Purchaser will specify that the amount claimed by it

is due to it owing to the occurrence of any of the abovementioned conditions, specifying the

occurred condition or conditions.

This guarantee will remain valid up to 9 months from the last date of bid submission. The

Bank undertakes not to revoke this guarantee during its currency without previous consent of

the OWNER/PURCHASER and further agrees that the guarantee herein contained shall

continue to be enforceable till the OWNER/PURCHASER discharges this guarantee.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

The Bank shall not be released of its obligations under these presents by any exercise by

the OWNER/PURCHAER of its liability with reference to the matters aforesaid or any of

them or by reason or any other acts of omission or commission on the part of the

OWNER/PURCHASER or any other indulgence shown by the OWNER/PURCHASER or by

any other matter or things.

The Bank also agree that the OWNER/PUCHASER at its option shall be entitled to enforce

this Guarantee against the Bank as a Principal Debtor, in the first instance without

proceeding against the SELLER and not withstanding any security or other guarantee that

OWNER/PURCHASER may have in relation to the SELLER’s liabilities.

Signed and delivered by

For & on Behalf of

Name of the Bank & Branch &

Its official Address

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

16.3. PBG Format

(To be executed on a Non-Judicial Stamp Paper of Rs.100/-)

(Guarantee for Performance, Workmanship, Defects and Deficiencies)

THIS SECURITY BOND made this _____ day of __________,202_____

_____________________________________________ a Banking Company incorporated

under the ___________________________________________ and having its Head Office

at ____________________________________ and a Branch Office at

___________________________________________ (hereinafter referred to as the

GUJARAT NARMADA VALLEY FERTILIZERS & CHEMICALS LIMITED, 14th Floor, GIFT

ONE Tower, GIFT CITY, Road 5C, Zone 5, Gandhinagar -382355, Gujarat. a Public

Company incorporated in the State of Gujarat under the Companies Act, 1956 (Act -I of

1956) and having its Registered Office at P.O. Narmadanagar-392 015, Dist. Bharuch,

Gujarat (hereinafter referred to as "GNFC").

(1) GNFC has entered into an agreement under PO/WO No. PO___________ on the

(hereinafter referred to as the "Contract") with MESSRS. a _________ Company

incorporated in the State of _____________ under the Companies Act, 1956 (Act of I of

1956) having its Registered Office at ______________________________ (hereinafter

referred to as the "Contractor" which expression shall include its successors and permitted

assigns where the context so admits) for the works and jobs described in the Contract,

(2) The said Purchase Order has been accepted by the Vendor by putting his/its

endorsement at the bottom of the said Purchase Order on___________. The said Purchase

Order duly accepted by the Vendor is hereinafter referred to as “Contract” and the work and

jobs described therein are hereinafter referred to as “Let Work”.

(2) Under the provisions of the Contract, the Contractor is required to furnish at its cost to

GNFC, a Security Bond in the form of a Bank Guarantee, in the amount of Rs. -----/-(Say

Rupees -------------only), being the amount equivalent to 10%(Ten per cent) of the total

amount of cost of the Let Work, namely, Rs. ---------/-(Say Rupees ----------------------------------

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

Only) to cover the Contractor's obligations and liabilities as to the performance,

workmanship, defects and deficiencies of and in the Let Work, valid till the end of ____

months after the date of satisfactory completion and acceptance of the entire Let Work in all

aspect, valid till the end of 12 months after the date of satisfactory completion and

acceptance of the entire Let Work in all respects by the Purchaser.

(3) The Surety has at the request of the Contractor agreed to issue this Security Bond as the

irrevocable letter of Bank Guarantee in terms of the said Clause No. --__ of the Contract on

behalf of the Contractor, and GNFC has agreed to accept the same.

NOW THIS BOND WITNESSETH AND KNOW ALL MEN BY THESE PRESENTS that the

Surety is hereby held and firmly bound unto GNFC for the sum of Rs. ------/-(Say Rupees ---

------------------------------Only) to be paid to GNFC at its Registered Office on first demand

without any demur, dispute or objection, for the payment of which sum well and truly to be

made, the Surety hereby unconditionally and irrevocably binds itself, its successors,

executors, administrators, assigns and transferees, firmly by these presents.

IT IS HEREBY STIPULATED AND AGREED that the Surety shall pay to GNFC as aforesaid

at the Registered Office of GNFC, without any demur, dispute or objection, forthwith on

receipt of a written request from GNFC notifying any breach, failure or default by or on the

part of the Contractor in providing, doing, performing, executing, fulfilling, keeping or carrying

out any, each and every obligations and liabilities as agreed to between the Contractor and

GNFC under the Contract in regard to performance, workmanship, defects and deficiencies

of and in the Let Work, or any loss or damage caused to or suffered by GNFC by reason of

any breach, failure or default by or on the part of the Contractor in providing, doing,

performing, executing, fulfilling, keeping or carrying out any, each and every of the

obligations and liabilities under and on the terms and conditions of the Contract in regard to

performance, workmanship, defects and deficiencies of and in the Let Work. Such

notification of any breach, failure or default on the part of the Contractor or as to the loss or

damage caused to or suffered by GNFC will be binding and conclusive upon the Surety and

will not be called in question for whatsoever reason by the Surety and/or the Contractor.

NOW THE CONDITION OF THIS OBLIGATION IS THAT if the Contractor shall faithfully

provide, do, perform, execute, fulfil, keep and carry out each and every of its obligations and

liabilities under the Contract in regard to performance, workmanship, defects and

deficiencies of and in the Let Work in time and manner provided therein and to the

satisfaction of GNFC, and GNFC shall certify that the claims or dues, if any, under or by

virtue of the Contract in regard to performance, workmanship, defects and deficiencies of

and in the Let Work, are all fully paid, satisfied and discharged and/or the obligations,

liabilities, terms and conditions under the Contract in regard to performance, workmanship,

defects and deficiencies of and in the Let Work, have been fully and properly provided, done,

performed, executed, fulfilled, kept and carried out by the Contractor, and accordingly

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

discharges this guarantee, then this obligation shall be null and void; otherwise the same

shall remain in full force and effect.

The GNFC shall be at full liberty without reference to the Surety and without affecting the

guarantee given hereunder to postpone for any time or from time to time the exercise of any

of the powers and rights conferred on GNFC under the Contract, or to enforce or to forbear

from enforcing any such powers and rights, and the liability of the surety hereunder shall not

in any way be impaired or discharged by reason of any time being granted to the Contractor

by GNFC for the provision, doing, performance, execution, fulfilment, keeping and carrying

out by the Contractor of all or any of its obligations and liabilities under the Contract in regard

to performance, Workmanship, defects and deficiencies of and in the Let Work, or by reason

of any forbearance, act or omission on the part of GNFC, whether with or without the

knowledge or consent of the Surety, nor it shall be necessary for GNFC to sue the

Contractor before suing the Surety for the recovery of the amount hereunder.

The right of GNFC to recover the amount of this Security Bond from the Surety in the

manner aforesaid shall not be affected by reason of the fact that any dispute or disputes

have been raised by the Contractor with regard to its obligations, liabilities or otherwise

under the Contract.

The Guarantee herein contained shall not be determined or affected by change in the

constitution/ownership/or the liquidation or winding up or insolvency of the Contractor, and

shall in all respects and for all intents and purposes remain in full force and effect and shall

be binding and operative until payment of all moneys due to GNFC hereunder, are fully paid.

This is a continuing guarantee and the liability of the Surety hereunder is limited to Rs. ------/-

This bond shall remain in full force and effect till and including the __________. Unless a

claim or demand under this bond is filed with the Surety within six months from the date of

expiry of this bond, all rights of GNFC under this bond shall be forfeited, and the Surety shall

be relieved and discharged from all liabilities hereunder.

It is further specifically agreed and undertaken that the Surety shall not revoke, cancel or

terminate this guarantee at any time during its currency without the prior written consent of

GNFC. Upon expiration of the term of validity, this bond shall be regarded as ineffective and

may be returned to the Surety.

IN WITNESS WHEREOF the Surety hereto acting through its properly constituted

representative, thereunto duly authorized, has caused this Security Bond to be signed and

executed in its name and on its behalf and delivered on the day, month and year first

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

hereinabove written.

Notwithstanding anything contained hereinabove, our liability under this guarantee is

restricted to: Rs. -----------/-(Say Rupees ---------------------------------Only).

Our Guarantee shall remain in force until _______________ unless a claim under the

Guarantee is made on us within six months from the validity date i.e. _____________ all the

rights of the beneficiary under the Guarantee shall be forfeited and the Surety will be

16.4. Declaration Regarding Blacklisting

(Shall be submitted on Bidder’s letterhead duly signed by Authorized signatory along with

official Authorization letter)

(n)Code Solutions - IT Division of GNFC Ltd.

14th Floor, Tower One, Road 5C, Zone

Gujarat International Finance Tech City (GIFT City)

Gandhinagar - 382

I have carefully gone through the Terms & Conditions contained in the RFP Document

I hereby declare that my company has not been blacklisted by any Ministry of Government of

India or by Government of any State in India or by any of the Government PSUs of any State

in India. I further certify that I am the Director/Company Secretary and am therefore,

competent in my Company to make this declaration.

Yours faithfully,

(Signature of the Bidder)

Seal DIN/Membership No. Date:

Business Address:

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

16.5. Undertaking as per Office Memorandum No.: F. No.6/18/2019-PPD dated

(Undertaking as per Office Memorandum No.: F. No.6/18/2019-PPD dated 23.07.2020

published by Ministry of Finance, Dept. of Expenditure, Public Procurement division On

OEM’s letterhead duly signed by Authorized signatory)

(n)Code Solutions - IT Division of GNFC Ltd.

14th Floor, Tower One, Road 5C, Zone

Gujarat International Finance Tech City (GIFT City)

Gandhinagar - 382

Sub: Compliance with the tender terms and conditions, specifications and Eligibility Criteria

I have read the clause regarding restriction on procurement from a bidder of a country which

shares a land border with India. I certify that we as a bidder and quoted product from

following OEMs are not from such a country or, if from such a country, these quoted

products OEM has been registered with competent authority. I hereby certify that these

quoted product & its OEM fulfils all requirements in this regard and is eligible to be

considered for procurement for Tender No:-XXXXX.

S/N. Item/Component Quoted Make & Model / Product

In case I’m supplying material from a country which shares a land border with India, I will

provide evidence for valid registration by the competent authority, otherwise GNFC/End user

Dept. reserves the right to take legal action on us.

For <Name of the bidder>>

<<Authorized Signatory>>

<<Stamp of the bidder>>

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

18.1 Non-Disclosure Agreement

This Non-Disclosure Agreement (“Agreement”) dated ____________, is made between:

Gujarat Narmada Valley Fertilizers and Chemicals (“GNFC”) Limited (CIN:

L24110GJ1976PLC002903) ((n)Code Solutions is an IT Division of GNFC) a company

incorporated under the Indian Companies Act 1956, with its registered office at P.O.

Narmadanagar Dist. Bharuch, 392015, Gujarat and IT Division having its principal office

located at the 14th Floor, Tower One, Road 5C, Zone 5, GIFT City, Gandhinagar –

Gujarat (“Disclosing Party”) and [NAME OF THE PARTY] (CIN/Registration Number:

_____), a company incorporated under the laws of India, with registered office located at

[ADDRESS] (“Receiving Party”).

Disclosing Party and Receiving Party are hereinafter collectively referred as the “Parties”

and individually as “Party”.

1. Definition: As used in this Agreement “Confidential Information” means all nonpublic

information disclosed by the Disclosing Party, or the agents of any of the foregoing to the

Receiving Party, its affiliates, or the agents of any of the foregoing that is designated as

confidential or that, given the nature of the information or the circumstances surrounding

its disclosure, reasonably should be considered as confidential. Confidential Information

includes, without limitation, (i) nonpublic information relating to the Disclosing Party’s

technology, customers, business plans, operations, promotional and marketing activities,

finances and other business affairs, (ii) third party information that the Disclosing Party is

obligated to keep confidential, and (iii) the nature, content and existence of this

Agreement and any discussions or negotiations between the Parties. Notwithstanding

anything to the contrary contained herein, Confidential Information does not include any

information that (a) is or becomes generally available to the public without breach of this

Agreement, (b) was in the Receiving Party’s possession prior to the date of this

Agreement and was obtained on a non-confidential basis from a source which the

Receiving Party reasonably believed was not prohibited from disclosing, (c) is or

becomes available to the Receiving Party on a non-confidential basis from a source

which the Receiving Party reasonably believes is not prohibited from disclosing, or (d)

can be shown by documentation to have been independently developed by the

Receiving Party without reference to any Confidential Information.

2. Use of Confidential Information: The Receiving Party may use Confidential

Information only in connection with its business relationship with the Disclosing Party.

Except as expressly provided in this Agreement, the Receiving Party will not disclose the

Disclosing Party’s Confidential Information to any person without the Disclosing Party’s

prior written consent. The Receiving Party shall take all reasonable measures to avoid

disclosure, dissemination or unauthorized use of Confidential Information, and at a

minimum those measures it takes to protect its own Confidential Information of a similar

nature. In case of any violation, the Receiving Party bears the burden to proof that such

reasonable measures were taken.

3. Receiving Party’s Representatives: The Receiving Party shall restrict possession,

knowledge and use of Confidential Information (a) to its directors, officers, partners,

employees, agents, consultants and contractors (collectively, "Representatives") who (i)

have a need to know the Confidential Information in connection with the Parties’

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

business relationship, (ii) are informed of the confidential nature of the Confidential

Information, and (iii) have executed written nondisclosure agreements obligating them to

protect the Confidential Information pursuant to terms no less restrictive than set forth in

this Agreement. The Receiving Party shall ensure that its Representatives comply with

this Agreement and be responsible for any actions by the Receiving Party’s

Representatives which are not in accordance with this Agreement.

4. Disclosure to Governmental Authorities: The Receiving Party may disclose

Confidential Information as required to comply with the binding orders of governmental

authorities that have jurisdiction over it or as otherwise required by applicable law to the

Receiving Party, provided that the Receiving Party (i) gives the Disclosing Party

reasonable written notice to allow the Disclosing Party to seek a protective order or other

appropriate remedy (except to the extent the Receiving Party’s compliance with the

foregoing would cause it to violate a court order or other legal requirement), (ii) discloses

only such information as is required by the governmental authority or otherwise required

by law, and (iii) uses commercially reasonable efforts to obtain confidential treatment for

5. Ownership of Confidential Information: All Confidential Information will remain the

exclusive property of the Disclosing Party. The Disclosing Party’s disclosure of the

Confidential Information will not constitute an express or implied grant to the Receiving

Party of any rights to or under the Disclosing Party’s patents, copyrights, trademarks or

other intellectual property rights. Neither Party will use any trade name, trademark, logo

or any other proprietary rights of the other Party in any manner (including without

limitation reference to the other Party as a client, customer or supplier in any press

release, advertisement or other promotional material) without prior written consent to

such use by the other Party.

6. Notice of Unauthorized Use: The Receiving Party shall notify the Disclosing Party

immediately upon discovery of any unauthorized use or disclosure of Confidential

Information or any other breach of this Agreement by the Receiving Party. The Receiving

Party shall cooperate with the Disclosing Party in every reasonable way to help the

Disclosing Party regain possession of such Confidential Information and prevent its

further unauthorized use.

7. Return of Confidential Information: The Receiving Party shall return or destroy all

Confidential Information (in any form and including without limitation all physical and

electronic copies, summaries and excerpts of Confidential Information) promptly

following the Disclosing Party’s written request. Upon the Disclosing Party’s request, the

Receiving Party shall provide written certification of its compliance with this section

8. Injunctive Relief: The Receiving Party acknowledges that disclosure or use of

Confidential Information in violation of this Agreement could cause irreparable harm to

the Disclosing Party for which monetary damages may be hard to ascertain or not an

adequate remedy. Accordingly the Disclosing Party will have the right, in addition to any

other rights and remedies, to seek injunctive or other equitable relief as a remedy for any

violation of this Agreement.

9. Term and Termination: This Agreement is intended to cover Confidential Information

received by the Receiving Party subsequent to the date of signing of this Agreement

(“Effective Date”). This Agreement shall be deemed to have commenced from the

Effective Date and shall continue unless terminated by the Disclosing Party by providing

a written notice of such termination to the Receiving Party. However, the Receiving

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

Party’s obligations with respect the Confidential Information shall survive even after such

10. Miscellaneous

a. This Agreement does not create a joint venture, partnership or other formal

business relationship or entity of any kind, or an obligation to form any such

relationship or entity. Each party will act as an independent contractor and not as

an agent of the other Party for any purpose, and neither will have the authority to

bind the other.

b. This Agreement constitutes the entire agreement between the Parties relating to

the matters addressed herein and supersedes all prior oral or written

communications and agreement between the Parties hereto.

c. Neither Party may assign this Agreement without the other Party’s prior written

d. Any failure by either Party to enforce the other Party’s strict performance of any

provision of this Agreement will not constitute a waiver of its right to subsequently

enforce such provision or any other provision of this Agreement.

e. This Agreement may not be modified except by a written instrument signed by

both Parties. It may be executed by facsimile and in counterpart copies.

f. If any of the provisions of this Agreement is determined to be invalid, illegal, or

unenforceable by a court of competent jurisdiction, such provision will be severed

from the Agreement, and the remaining provisions will remain in full force and

effect; provided, however, that with respect to any material provision so severed,

the Parties will negotiate in good faith to achieve the original intent of such

g. This Agreement is subject to and will be governed by the laws of India. All

disputes, claims, suits and actions arising out of this Agreement or its validity

shall be subject to the exclusive jurisdiction of courts of Ahmedabad, Gujarat,

h. Any notices under this Agreement will be sent by certified or registered mail, by

first class pre-paid post, telex, cable, facsimile transmission or comparable

means of communication return receipt requested, at the respective address of

the Parties as mentioned in this Agreement. Any notice or other information sent

by telex, cable, facsimile transmission or comparable means of communication

should be deemed to have been duly given on the next day after transmission.

IN WITNESS WHEREOF the Parties hereto have put their respective seal and signatures on

this Agreement through their authorized signatory.

For: Gujarat Narmada Valley Fertilizers For, _____________________________

and Chemicals Limited ((n)Code Solutions

is an IT Division of GNFC)

Name: Heena R. Patel Name: ____________________

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

Designation: Business Head: - (n)Code Designation: _______________

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

18.2 Undertaking Cum Integrity Pack

(To be executed on plain paper and E-Stamp of value INR 500/- or above and this

undertaking has to be notarized)

Gujarat Narmada Valley Fertilizers and Chemicals Limited,

(n)Code Solutions, IT Division of GNFC Limited,

14th Floor, Tower One, Road 5C, Zone

GIFT City, Gandhinagar,- 382355, Gujarat.

Undertaking Cum Integrity Pack

For the purposes of this Undertaking Cum Integrity Pact (“the Pact”) following references

Gujarat Narmada Valley Fertilizers and Chemicals (“GNFC”) Limited hereinafter referred

to as "The Principal",

as "The Bidder(s)/

(The Principal and the Bidder (s)/Contractor(s) are collectively referred to as "the Parties".

The Principal intends to award, under laid down organizational procedures, contract/s

Request For Proposal/Expression of Interest Number:

The Principal values full compliance with all relevant laws and regulations, and the

principles of economic use of resources, and of fairness and transparency in its

relations with its Bidder/s and Contractor/s.

B. Commitments Cum Undertaking of the Bidder/ Contractor

(1) The Bidder / Contractor commits to take all measures necessary to prevent

corruption. He commits himself to observe the following during his participation in

the tender/RFP process and during the contract execution:

a. The Bidder/ Contractor will not, directly or through any other person or

firm, offer, promise or give to any of the Principal's employees involved

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

in the tender/RFP process or the execution of the contract or to any

third person any material or immaterial benefit which he/she is not

legally entitled to, in order to obtain in exchange any advantage of any

kind whatsoever during the tender/RFP process or during the execution

of the contract.

b. The Bidder / Contractor will not enter into any agreement or

understanding with other Bidders in connection with the bid, including

but not limited to prices, specifications, certifications, subsidiary

contracts, submission or non-submission of bids or any other actions to

restrict competitiveness or to introduce cartelization in the bidding

c. The Bidder/ Contractor will not committed any offence under the

relevant Anti- corruption Laws of India/Indian Penal Code,

Further the Bidder / Contractor will not use improperly, for purposes of

competition or personal gain, or pass on to others, any information or

document provided by the Principal as part of the business relationship,

regarding plans, technical proposals and business details, including

information contained or transmitted electronically.

d. The Bidder/ Contractor will, when presenting his bid, disclose any and

all payments he has made, is committed to make or intends to make to

agents, brokers or any other intermediaries in connection with the

award of the contract.

e. The bidder(s)/ contractor (s) of foreign origin shall disclose the name

and address of agents and representatives in India related to this

tender. Similarly, the bidder(s)/ contractor(s) of Indian nationality shall

furnish the name and address of their foreign principals or associates, if

any, related to this tender/RFP.

(2) The Bidder / Contractor will not instigate third persons to commit offences

outlined above or be an accessory to such offences.

C. Disqualification from tender/RFP process and exclusion from future contracts

(1) If the Bidder, before the Contract is awarded, has committed a transgression

through a violation of Section B or in any other form such as to put his reliability

or credibility as Bidder into question:

a. the Principal is entitled to disqualify the Bidder from the tender/RFP

process or to terminate the Contract, if already signed, for such reason.

b. the Principal is entitled to exclude the Bidder / Contractor from

participating in future contracts/tenders/RFPs. The imposition and duration

of the exclusion will be determined by the Principal based on the severity

of the transgression. The severity will be determined by the circumstances

of the case, in particular the number of transgressions, the position of the

transgressors within the company hierarchy of the Bidder and the amount

of the damage. The exclusion will be imposed for a term as may be

notified by the Principal.

(2) An act/omission would be treated as a transgression after due consideration of

the available evidence by the Principal.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

(3) The Bidder accepts and undertakes to respect and uphold the Principal's

absolute right to resort to and impose such disqualification/exclusion and further

accepts and undertakes not to challenge or question such exclusion on any

ground, including the lack of any hearing before the decision of

disqualification/exclusion is taken. This undertaking is given freely and after

obtaining independent legal advice.

(4) If the Bidder/ Contractor can prove that he has restored the damage caused by

him and has installed a suitable corruption prevention system, the Principal may

revoke the aforesaid disqualification/exclusion prematurely.

D. Compensation for Damages

(1) Without prejudice to any rights that may be available to the Principal under any

law or the contract or its laid down policies and procedures, the Principal shall

have the following rights in case of breach of this Pact by the

Bidder/Contractor:

a. To forfeit the Earnest Money/Bid Security if the Bidder is disqualified

from the tender/RFP process prior to the award in terms of Section B;

b. To forfeit/invoke the Security Deposit/ Performance Bank Guarantee if

the Principal has either terminated or is entitled to terminate the

Contract of the Bidder in terms of Section B.

E. Previous transgression

(1) The Bidder declares that he has not committed any transgressions in the last

three (3) years against any Company in any country conforming to the anti-

corruption approach or with any other Public Sector Enterprise in India that

could invite/justify his exclusion from this tender/RFP process.

(2) Any concealment of information or misrepresentation of facts, in regard to the

aforesaid, can lead to his disqualification from the tender/RFP process or

termination of the Contract, if already awarded, or invite any other appropriate

action(s) as deemed fit.

F. Equal treatment of all Bidders/ Contractors/ Subcontractors

(1) The Principal will enter into Pacts on identical terms with all bidders and

contractors of this RFP.

(2) The Bidder(s) / Contractor(s) assures to procure from all their subcontractors

an undertaking for the adoption of this Pact. The Bidder (s) / Contractor(s) shall

alone be responsible for any violation (s) of the provisions laid down in the Pact

by any/all of their sub-contractor (s) or sub-vendor (s).

(3) The Principal will be entitled to disqualify from the tender/RFP process all

bidders who do not sign this Pact or violate its provisions.

G. Criminal charges against violating Bidders/Contractors/Subcontractors

If the Principal obtains knowledge of conduct of a Bidder, Contractor or Subcontractor, or of

an employee or a representative or an associate of a Bidder, Contractor or Subcontractor

which constitutes corruption as per existing Anti-Corruption Law in India, or if the Principal

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

has substantive suspicion in this regard, the Principal will take the necessary criminal

action against the Bidder, Contractor or Subcontractor.

H. Pact Duration

(1) This Pact comes into force and it expires for the Contractor 12 (twelve) months

after the last payment under the respective contract, and for all other Bidders

months after the contract has been awarded.

I. Other provisions

(1) This Pact is subject to Indian Law. Place of performance and jurisdiction is

Ahmedabad, Gujarat. The Arbitration clause provided in the main tender/RFP

document / contract shall not be applicable to any issue / dispute arising under

(2) If the Contractor is a partnership or a consortium, this Pact must be signed by

all partners or consortium members.

(3) If one or several provisions of this Pact are held to be invalid/unenforceable,

the remainder of this Pact shall remain valid as though the invalid or

unenforceable parts had not been included herein. In this case, the parties will

strive to come to an agreement to their original intentions.

Director at <Name of Contractor Company>

Board Resolution/POA

I, [Name of Director], the above-named deponent, do hereby declare that the contents of this

Affidavit-cum-Undertaking are true and correct to the best of my knowledge and belief, and

nothing material has been concealed therefrom.

Verified at <City and State>, on this _____ day of ______________ 202_.

REQUEST FOR PROPOSAL (RFP) for Annual Rate Contract for supply of manpower for IT

related services at (n)Code Solutions – A Division of GNFC Limited, at various locations of

(Note: All the pages of the Integrity Pact shall be duly signed by the Bidder's signatories)