Selection of Implementation Agency for Enhancing Capabilities of Existing Accident Response System and Traffic Management Centre under Madhya Pradesh Road Development Corporation (MPRDC)

PART – A : ARS MANAGEMENT, ETC/EDI MANAGEMENT AND CCTV SURVEILLANCE TEAM

Project Manager ARS 3.0

Operations Manager – ARS

IT Infrastructure & Network Manager

Road Safety & Black Spot Analyst

ETC & Toll Operations Integration Manager

CCTV & Surveillance Systems Manager

MIS & Reporting Executive

Sub-total PART A

PART –B : LOKPATH PLATFORM MANAGEMENT TEAM

Lokpath Platform Manager

Backend Data Management Executive

Sub-total PART B

PART – C : ROAD SAFETY AWARENESS (IEC) & DIGITAL MEDIA TEAM

Manager (IEC & Road Safety Campaign)

Social Media Strategist-Road Safety

Social Media Executive-Road Safety

Graphic Designer

Content Writer / Editor

Photographer / Videographer

Video Editor / Motion Graphics Specialist

Team Coordinator

Media Liaison

IEC & Digital Campaign Specialist

Sub-total PART C

PART – D: ARS CALL CENTRE OPERATION COST (PER EXECUTIVE BASIS)

The quoted per-seat per-shift cost for ARS Call Centre operations shall be all-inclusive, covering CCE manpower, maintenance of furniture, workstations, computers, headsets and peripherals, software, MDT devices, and system access, connectivity with the Central ARS System, EDI connectivity, power backup, and all electricity, internet and telecom charges, along with any other amenities required for uninterrupted service delivery. Furniture, workstations, computers, headsets and peripherals, connectivity with the Central ARS System, power backup, shall be provided by MPRDC for first 30 Seats in all shifts (MPRDC already have 15 Seat Setup).