Comprehensive Operation, Preventive Maintenance & Repairs of Civil Structures of Pipaldahad RWSS Ta. Subir, District: Dang

Name of Work:Comprehensive Operation & Maintenance of Civil & Electromechanical assets such

as Open Wells,HGLR, Sump, Staff quarters, Pump house, all Bulk Transmission and Distribution

pipelines, valves, pumping machinery & electrical equipment etc. for the PipaldahadReg.water

supply scheme, including supply of 0.42MLDportable water to all the, 10 villages, 06 months

period. Taluka: Subir,District : Dang based on Open wellexcluding supply of, Bleaching Powder and

PAC Solution, Water and Energy Charges. at various villages of Subir Taluka of Dang District.

Estimated Cost:Rs.4,33,270.00

Executive Engineer

Gujarat Water Supply & Sewerage Board

P. H. Works Division

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SR. NO. PARTICULARS

Section-1 Instruction to Bidders

1 Notice Inviting Tender

2 Bid Data Sheet

3 Instruction to Bidders

4 Qualification Criteria and Evaluation Procedure

Section-2 Scope of Services

6 Scope of Work

Section-3 Conditions of Contract

8 General Conditions of Contract

9 Definitions & Interpretation

10 Special Conditions of Contract

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Section I: Instructions to Bidders

1.Notice Inviting Tender

GUJARAT WATER SUPPLY & SEWERAGE BOARD

(Govt. of Gujarat Undertaking)

TENDER NOTICE NO.06/2026-27

TENDER NOTICE OF Rs.4,33,270

Executive Engineer, Public Health Works Division, Ahwa, Phone No.,Invites Tender for below mentioned

work by E-Tendering System.

1. Name of work : Comprehensive Operation & Maintenance of Civil &

Electromechanical assets such as Open Wells,HGLR, Sump, Staff

quarters, Pump house, all Bulk Transmission and Distribution

pipelines, valves, pumping machinery & electrical equipment etc. for

the Pipaldahad Reg.water supply scheme, including supply of

0.42MLDportable water to all the, 10 villages, 06 months period.

Taluka: Subir,District : Dang based on Open wellexcluding supply of,

Bleaching Powder and PAC Solution, Water and Energy Charges. at

various villages of Subir Taluka of Dang District.

2. Estimated Cost : Rs.4,33,270.00

3. Eligibility of : Any bidder with “E-2” class of registration or higher in R&B/WRD of Govt. of

Gujarat. However, the bidder will have to Post Qualify as per Financial &

Technical Criteria given in the bid document.

4. Last date of : 24/06/2026 18.00 Hrs.

Note: GWSSB reserves the right to reject any or all tenders without assigning any reason. For detailed

information regarding tender & conditions, one may contact office mentioned above during office hours

and is binding to all.

Executive Engineer

Public Health Works Division,

2.Bid Data Sheet

1 Department Name Gujarat Water Supply & Sewage Board

2 Circle/Division Public Health Works Division, Ahwa,GWSSB.

3 Tender Notice No 06/2026-2027

4 Name of Project& Scheme Type: Comprehensive Operation, Preventive Maintenance &

Repairs of Civil Structures of Pipaldahad RWSS Ta. Subir,

5 Name of Work: Comprehensive Operation & Maintenance of Civil &

Electromechanical assets such as Open Wells,HGLR,

Sump, Staff quarters, Pump house, all Bulk

Transmission and Distribution pipelines, valves,

pumping machinery & electrical equipment etc. for

the Pipaldahad Reg.water supply scheme, including

supply of 0.42MLDportable water to all the,

villages, 06 months period. Taluka: Subir,District :

Dang based on Open wellexcluding supply of,

Bleaching Powder and PAC Solution, Water and

Energy Charges. at various villages of Subir Taluka of

6 Estimated Contract Value (INR) Rs. 4,33,270.00 (06 - Months O & M Cost)

7 Period of O &Mofscheme(in Months) 06 - Months for Part A of Schedule B Comprehensive O

8 Bidding Type Two Bid System

9 Bid Call (Nos)

10 Tender Currency Type Single

11 Tender Currency Settings Indian Rupee (INR)

12 Rebate Applicable

13 Amount Details

14 Bid Document Fee / Bid Processing Fees / Rs. 600/-

15 Bid Document Fee Payable To : The Executive Engineer, Public Health Works, Division,

16 Bid Security/EMD/Proposal Security (INR): Rs.

17 Bid Security / EMD In Favour of: The Executive Engineer, Public Health Works, Division,

18 Tender Dates Note:

All Dates are in dd/mm/yyyy, hr: min as per Indian

Standard Time (IST)

19 Bid Document Downloading Start Date 26/06/2026 10.00 Hrs.

20 Bid Document Downloading End Date 10/06/2026 18.00 Hrs.

21 Last Date & Time for Online submission of 10/06/2026 18.00 Hrs.

Pre-Bid Meeting Date and Time -----

22 Physical Submission of documents last 15/06/2026 16.00 Hrs.

23 Bid Opening Date 16/07/2026 12.00 Hrs.( if Possible)

24 Bid Validity Period 90 Days from the last date of submission of bid.

25 Physical submission of Tender Fee, Earnest Instrument of tender fee &EMD shall be submitted in

Money Deposit and PQ supporting electronic format only through online (By scanning while

document. uploading the bid). This submission shall mean that

Tender Fee and EMD are received for purpose of opening

the bid. Accordingly offer of only those shall be opened

whose tender fee and EMD is received electronically.

However, for the purpose of realization of instrument of

tender fee &EMD, bidder shall send the same in original

through RPAD/SPEED POST/HAND DELIVERY/ Courier so

as to reach to Office of Executive Engineer, P.H. Works

Division-Ahwa, GWSSB,Jalbhavan ,Saputara Road.

Ahwa-Dang, Ahwa Gujarat-394710 India within date of

15/07/2026 bidding by 15:00. For not submitting

DD/FDR/BG in original, bidder shall be banned to

participate in any tender of the Board for period of

years as a penal action.

Any document in supporting to tender bid shall be

submitted in electronic format only through online (by

scanning etc.) and submission only in hard copy will not

be accepted separately.

26 Payments details 1. Document submission of Tender fee, Earnest money

deposit, PAN Card shall be uploaded online only.

2. Tender Fee (Document fee) amounting to

Rs. 600 in favour of “The Executive Engineer, Public

Health Works, Division, Ahwa” in form of Demand Draft

shall be issued by any nationalized bank or as per list

mentioned in GR of. Finance Department,

Earnest Money Deposit

Rs. 43,33.00in form of FDR or Bank Guarantee in favour

of "The Executive Engineer, Public Health Works,

Division, Ahwa"valid up to 28 days from the date of

closure of the bid validity period of 180 days i.e.(Total of

180+28=208 days), shall be issued by any nationalized

bank or as perlist mentioned in GR of. GR of. Finance

GR. No :EMD/04/2023/0057/DMO

27 Officer Inviting Bids: Executive Engineer, Public Health Works Division, Ahwa.

28 Bid Opening Authority: Executive Engineer, Public Health Works Division, Ahwa.

29 Address: Executive Engineer, P.H. Works Division-Ahwa,

GWSSB,Jalbhavan ,Saputara Road. Ahwa-Dang, Ahwa

Gujarat-394710.

30 Contact Details of Officer Inviting Bid: Phone -

31 Submission of tender The following documents shall be uploaded while

submitting the BID online:

 Scanned copy of Demand Draft as tender fee

 Scanned copy of FDR / BG as EMD

 Scanned copy of Valid Registration as ‘E-2’

Class or above as Civilor Electrical Contractor

in R & B/ Water Resource Department,

Government of Gujarat

 Electrical contractor’s license issued by

Electric Licensing Board, Gandhinagar

 Scanned copy of PAN card

 Scanned copy ofGST registration

 Income tax return certificate

 Scan copies of financialdocuments, Scan

copies of Experience Certificates of O&M of

project and other documents as per evaluation

In addition to the documents mentioned above, the

documents required as per attached Forms &

Annexure are also to be uploaded. Bidder shall

submit their offer i.e. technical bid as well as price

bid in electronic format on stipulated website& date

as mentioned in the tender document. No offer in

physical form will be accepted.

32 General Terms & Conditions As Per Tender Document

1. Instruction to bidders

1.1.1. General terms& instructions

No Bidder shall submit more than 1 (one) Bid for the Project.

1) The Bid Document Fee will not be refunded under any circumstances.

2) EMD in the form specified in tender document only shall be accepted.

3) The offer shall be valid for 180 days from the last date of submission of bid.

4) Tenders without Bid Document Fee, Earnest Money Deposit (EMD), Valid Registration Certificate

and which do not fulfil all or any of the conditions or those submitted incomplete, in any respect

shall not be considered for evaluation.

5) Not more than one tender shall be submitted by a Bidder.

6) Conditional tender shall not be accepted.

7) GWSSB reserves the right to accept the lowest responsive offer, based on evaluation of the

schemeand reject any or all tenders without assigning any reason.

8) Tendernotice shall form a part of contract document.

9) The bidders are advised to read carefully the “Instruction” and “Eligibility Criteria” contained in the

tender documents.

10) The internet site address for E-Tender is http://www.nprocure.com and that of corporate website

is watersupply.gujarat.gov.in

Details to be furnished along with application:

Interested Bidders can view these tender documents online. The bidders who are interested in bidding in

these tenders can download tender documents as mentioned above.

Tender Documents are available only in electronic form. Bidders shall upload the tender documents as per

timeline specified as above, Tender fee and Bid Security (EMD) shall have to be furnished as specified in

Tender Notice. The intending bidders have to submit the following documents also. The bidder should

submit all the forms electronically only.

Stamp Duty Charges

Stamp Duty charges, wherever necessary shall be borne by the Contractor. The contract agreement will be

executed on non-judicial stamp paper of the value of Rs. 300/- (Rupees Hundred Only).

1.1.2. Corrupt or Fraudulent Practices

GWSSB requires that bidders/suppliers /contractors to follow the highest standard of ethics during the

procurement and execution of such contracts. In pursuance of this policy.Defines for the purposes of this

provision, the terms set forth below as follows:

“Corrupt Practices” means behavior on the part of officials in the public or private sectors by which

they improperly and unlawfully enrich themselves and/or those close to them, or induce others to do

so, by misusing the position in which they are placed, and it includes the offering, giving, receiving or

soliciting of anything of value to influence the Action of any such official in the procurement process

or in contract execution; and

i. “Fraudulent practice” means a misrepresentation of facts in order to influence a procurement

process or the execution of a contract to the determination of the Borrower and includes

collusive practice among bidders (prior to or after bid submission) designed to establish bid

prices at artificial non-competitive levels and to deprive the borrower of the benefits of free and

open competition.

ii. Will reject a proposal for award if it determines that the bidder recommended for award has

engaged in corrupt or fraudulent practices in competing for the contract in question.

iii. Will declare a firm ineligible, either indefinitely or for a stated period of time, to be awarded a

contract if it at any time determines that the firm has engaged in corrupt and fraudulent

practices in competing for, or in executing an contract.

1.1.3. Work Schedule

All Bidders are cautioned that tenders containing any deviation from the contractual terms and conditions,

specifications or other requirements may be rejected as non-responsive.

Price bid of bidders qualified in primary bid shall be opened for evaluation of price and further decision of

accepting the tender will be taken.

All bidders are requested to discuss and obtain clarifications or additional information as may be required

1.1.4. Eligible bidders

A Bidder shall not have a conflict of interest. All Bidders found to have a conflict of interest shall be

disqualified. A Bidder may be considered to be in a conflict of interest with one or more parties in this

bidding process if any of, including but not limited to, the following apply:

1) they receive or have received any direct or indirect subsidy from any of them; or

2) they have a relationship with each other, directly or through common third parties, that puts them in

a position to have access to material information about or improperly influence the bid of another

Bidder, or influence the decisions of the Employer regarding this bidding process; or

3) a Bidder was affiliated with a firm or entity that has been hired (or is proposed to be hired) by the

Employer or Borrower as Employer’s Representative for the Contract

A Bidder shall not be under suspension from Bidding by the Employer as the result of the execution of a

Bid–Securing Declaration.

Bidders shall provide such evidence of their continued eligibility satisfactory to the Employer, as the

Employer shall reasonably request.

1.1.5. Contents of this document

The Bidding Document consists of two volumes, which include all the sections indicated below, and should

be read in conjunction with any Addendum issued by GWSSB.

1) Volume-1: Instructions to Bidder, Scope of Work and General Conditions

(a) Section1Instructions to Bidders (ITB)

(b) Section 2 Scope of Work

(c) Section 3 Conditions of Contract

2) Volume-2: Price Bid

1.1.6. Addenda & Corrigenda

Addenda and corrigenda will form, a part of the contract documents, and full consideration shall be given

to all addenda and corrigenda in the part of tender documents.

Tenderers shall verify the number of addenda and corrigenda issued. if any and acknowledge the receipt of

all addendum and corrigendum to the Engineer and failure to do so may cause the tender to be rejected.

All addendum, corrigendum issued by GWSSB and sent to the contractor shall be a part of the contract.

1.1.7. Download of Tender

The tender document for this work are available only in Electronic format, which bidders can download

free of cost from the internet site www.gwssb.nprocure.com

B. Preparation of Bids

Bidders shall be aware of the provision of conditions of particular application.

1) The intending Tenderer should visit the site, examine the site details, including geological and geo-

hydrological conditions and verify the technical details given in the tender, collect additional or

supplementary data as may be required and formulate their offer accordingly.

2) Intending tenderers shall have the liberty to send technical query relating to the work and the

Tender Document in hard copy to the office before Pre-bid meeting or 7 days of last date of bid

submission in case if no prebid meeting is proposed.

3) All Tenderers are cautioned that tenders containing any deviation from the contractual terms and

conditions, specifications or other requirements will be treated as non-responsive and rejected

4) Conditional tenders shall be treated as non-responsive and rejected outright.

5) Contractors will have to quote for the entire work and all items mentioned in the schedules

containing bill of quantities and scope of work. Alternative offer is not acceptable and such offers

will be considered non-responsive and out rightly rejected.

6) Contractors should invariably give elaborate and correct information in Schedules enclosed with this

Post-Qualification Bid. They should also give whatever additional information in support of their

claim for qualifying them as technically competent and financially sound agency to carry out the

work under this contract and for evaluation of Post-qualification Bid and selection of contractors for

opening of the Price Bid.

7) After opening the Post-qualification and Technical Bids, the procedure of Post- qualification will be

adopted and Price Bid of only such Post- qualified contractors will be opened.

1.1.9. Language of Bid

Tender shall be submitted in the prescribed form in English. All literature and correspondence in

connection with tender shall be. inEnglish.

1.1.10. Cost of Bidding

The Bidder shall bear all costs associated with the preparation and submission of its Bid, and the Employer

shall in no case be responsible or liable for those costs, regardless of the conduct or outcome of the bidding

1.1.11. Contact Authority

The following officers may be contacted for any further information on the tender.

Sr. Contact Nos.

Name of Officer Designation & Address

No. Office Mobile

1. Shiraj J Patel Executive Engineer, Public ----

Health Works Division,

AhwaJalbhavan ,Saputara

Road. Ahwa, Dang,Gujarat

2. Nayantabahen P. Deputy Executive Engineer, ------

Tandel Public Health and Sanitation

Sub Division, Subir

1.1.12. Documents comprising the bid

Tenderer must submit:

1) Tender shall be considered only if accompanied by full information as required under this tender.

2) The Tenderer must digitally sign the tender.

3) Any tender containing vague and indefinite expressions, which are against the terms and

conditions laid down by GWSSB, will be considered as non-responsive.

4) Tenderers are requested to furnish all the technical data, description literature, leaflet and

supplementary description and relevant specification, in English Wherever required the tenderers,

to supplement may furnish additional information and data, amplify or clarify the information

required in the specification online only.

5) The tenders shall indicate in a summary form:

a) Accessories/fitments which are standard with the equipment which though not specified in the

tender are included in the scope of supply and are included in tender price.

b) Accessories/fitments which may occasionally or frequently be required but have been specifically

excluded by the tenderers from the scope of supply and which are not included in tender price.

1.1.13. Letter of bid & schedules

The Letters of Technical Bid and Price Bid, and the Schedules, and all documents listed under ITB 2.1.9, shall

be prepared using the relevant forms furnished in Sub section 5 (Bidding Forms). The forms must be

completed without any alterations to the text, and no substitutes shall be accepted. All blank spaces shall

be filled in with the information requested, and as required in the BDS.

1.1.14. Alternative Bids

Alternative Bids are not allowed.

1.1.15. Currency

The Rates and Prices shall be quoted in the Indian Rupees.

1.1.16. Validity of Bids

The bid proposal shall remain valid for 180 days from the last date of submission of Technical Bid. Tender

valid for a shorter period may be rejected by the GWSSB as non-responsive.

The Bidder is expected to examine all instructions, forms, terms, and requirements in the Bidding

Document. Failure to furnish all information or documentation required by the Bidding Document may

result in the rejection of the Bid. Bidders should visit and inspect site and submit bids online accordingly.

GWSSB shall presume that the Bidder who submits his bids online has properly understood the tender and

is fully aware of the site conditions.

1.1.17. Bid Security/ Earnest Money Deposit

The Tenderer shall furnish, as part of its Tender, Earnest Money Deposit for the amount as indicated in the

invitation for tender.

1) Any Tender without EMD will be rejected by the GWSSB as non- responsive.

2) Unsuccessful Tenderer’s Earnest Money will be discharged / returned as Early as possible.

3) The successful Tenderer’s Earnest Money will be discharged upon the Tenderer signing the

Contract and furnishing the performance/security Deposit.

4) No interest will be paid on Earnest Money Deposit.

1.1.18. Format and signing of tender

Tenders signed by the Tenderer or a person or persons duly authorised to sign the Tender. The power of

Attorney in favour of the person authorised to sign the Tender shall accompany the Tender.

C. Submission & Opening of Bids

1.1.19. Submission of tender

1) The Bidder must submit online duly filled in the entire tender document i.e. technical bid

and price-bid available on website the rate and the along with other details in Schedule B of

tender document.

2) The bidder shall fill the required details/ data/ information in the prescribed form of tender

3) Tender in offline mode will not be accepted.

4) The tender i.e. Technical bid and Price bid, dully filled in shall be uploaded on

www.gwssb.nprocure.com up to the date and time mentioned in the Tender Notice.

5) The employer at his discretion can extend the last date for submission of tender by

amending the bidding document in which case all rights and obligations of the employer and

bidder will thereafter be subject to the last date as extended. The bidder shall be responsible

for extending the validity of tender, accordingly, failing which his bid shall be rejected as

non-responsive.

6) Bidders will have to submit F.D.R. or Bank Guarantee for Earnest Money Deposit and

Demand Draft of tender fee in a separate sealed envelope and other technical documents in

another sealed envelope. The documents shall be submitted by RPAD/Speed Post/ Hand

Delivery only to the designated officer, as mentioned in the Tender Notice. Each cover must

clearly be marked with the contents i.e. “TENDER FEE &EMD” and “TECHNICAL BID

1.1.20. Method of tendering

1) If the tender is uploaded by an individual, it shall be digitally signed by the individual.

2) If the tender is uploaded by a proprietary firm, it shall be digitally signed by the proprietor.

3) If the tender is uploaded by a limited company or a corporation, it shall be digitally signed

by a duly authorized person holding the powers of attorney for signing the tender. Such

limited company or corporation may be required to furnish satisfactory evidence of its

existence before the contract is awarded. They should also furnish Articles of Memorandum

of Association.

4) Each bidder shall submit only one bid for the particular work. A bidder who submits more

than one bid in the particular work will be disqualified.

5) All witnesses and sureties shall be person of status and probity their full name, occupation

and addresses when they fill the vendor registration form provided in the website.

www.gwssb.nprocure.com

6) In case at time of tender uploading, if any of the above information has changed then the

Bidder shall correct the same by making the modification in his personal profile.

1.1.21. Deadline for submission of bid

Bids must be received by the Employer at the address specified above not later than mentioned in the BDS.

The Employer may, at its discretion, extend the deadline for submission of bids by issuing an addendum, in

which case all rights and obligations of the Employer and the bidders previously subject to the original

deadline will thereafter be subject to the deadline as extended.

1.1.22. Late Bid

Any bid received by the Employer after the deadline for submission of bids will be rejected and returned

unopened to the bidder.

1.1.23. Modification & withdrawal of bids

The bidder may modify or withdraw its bid after bid submission, provided that written notice of the

modification or withdrawal is received by the Employer prior to the deadline for submission of bids.

However, no modification or withdrawal shall be permitted and accepted after the deadline for submission

No bid may be modified by the bidder after the deadline for submission of bids.

Withdrawal of a bid during the interval between the deadline for submission of bids and the expiration of

the period of bid validity shall result in the forfeiture of the bid security.

1.1.24. Opening of Technical proposal

The Employer will open the technical proposals, including modifications made in the presence of bidders'

representatives online website who choose to attend at:

Venue: Executive Engineer

P.H. Works Division-Ahwa, GWSSB,Jalbhavan ,Saputara Road. Ahwa-Dang, Ahwa Gujarat-394710.

Date & Time: 16/07/2026 @ 12.00 Hrs.(IF POSSIBLE)

The bidder’s representatives who are present shall sign a register evidencing their attendance.

The price proposals will remain unopened until the time of bid opening of the price proposals. The time and

date and location of the bid opening of the price proposals will be given through mail online by the

Employer and will follow the receipt of approval by the GWSSB of the evaluation of the technical proposals.

The bidder’s name, bid modifications and withdrawals, such other details, as the Employer may consider

appropriate, will be announced and recorded by the Employer at the opening. The bidders' representatives

will be required to sign this record.

The Employer shall prepare minutes of the bid opening, including the information disclosed to those

Information relating to the examination, clarification, evaluation and comparison of bids and

recommendations for the award of a contract shall not be disclosed to bidders or any other persons not

officially concerned with such process. Any effort by a bidder to influence the Employer's processing of bids

or award decisions by any way may result in the rejection of the bidder's bid.

D. Evaluation& Comparison

1.1.26. Preliminary examination of technical proposal

The Employer will examine the bids to determine whether they are complete, whether the documents have

been properly signed, whether-the required security is included, and whether the bids are generally in

order. Any bids found to be non-responsive for any reason or not meeting the minimum levels of the

performance or other criteria specified in the bidding documents will be rejected by the Employer and not

included for further consideration.

1.1.27. Examination of bids and determination of responsiveness

1) Prior to the detailed evaluation of bids, the Employer will determine whether each bid (a)

meets the eligibility criteria (b) has been properly signed (c) is accompanied by the required

securities (d) is substantially responsive to the requirements of the bidding documents and

(e) provides any clarification and/or substantiation that the Employer may require to

determine responsiveness pursuant.

2) A substantially responsive bid is one that conforms to all the terms, conditions, and

specifications of the bidding documents without material deviation or reservation. A

material deviation or reservation is one (a) which affects in any substantial way the scope,

quality, or performance of the Works (b) Which limits in any substantial way, inconsistent

with the bidding documents, the Employer’s rights or the bidder’s obligations under the

contract or(c) whose rectification would affect unfairly the competitive position of other

bidders presenting substantially responsive bids.

3) If a bid is not substantially responsive, it will be rejected by the Employer, and cannot

subsequently be made responsive by correction or withdrawal of the non-conforming

deviation or reservation.

1.1.28. Evaluation and comparison of technical proposal

The Employer will carry out a detailed evaluation of the bids in order to determine whether the bidders are

qualified and whether the technical aspects are substantially responsive to the requirements set forth in

the bidding documents. In order to reach such a determination, the Employer will examine the information

supplied by the Bidders and other requirements in the bidding documents, taking into account the

following factors:

1) The determination will take into account the Bidder's financial, technical and production

capabilities and past performance; it will be based upon an examination of the documentary

evidence of the Bidder's qualifications submitted by the Bidder, as well as such other

information as the Employer deems necessary and appropriate; and

2) An affirmative determination will be a prerequisite for the Employer to continue with the

evaluation of the technical proposal; a negative determination will result in rejection of the

1) Overall completeness and compliance with the Employer's Requirements; the technical

merits of plant and equipment offered and deviations from the Employer's Requirements;

suitability of the facilities offered in relation to the environmental and climatic conditions

prevailing at the site; quality, function and operation of any process control concept

included in the bid;

2) Achievement of specified performance criteria by the facilities;

3) Compliance with the time schedule called for in Technical proposal and any alternative time

schedules offered by Bidders, as evidenced by a milestone schedule provided in the bid;

4) Any deviations to the commercial and contractual provisions stipulated in the bidding

1.1.29. Clarification of technical proposals

The Employer may conduct clarification meetings with any Bidder to discuss any matters, technical or

otherwise, where the Employer requires amendments or changes to be made to the Technical Proposal.

Any effort by the bidder to influence the employer in the Employer’s evaluation of technical proposals, bid

comparison or the Employer’s decisions on acceptance or rejection of bids may result in the rejection of the

1.1.30. Invitation to attend opening of price proposals

At the end of the evaluation of the technical proposals the Employer will invite bidders who have submitted

substantially responsive technical proposals and who have been determined as being qualified for award to

attend the bid opening of the price proposals. Bidders shall be given reasonable notice of the price

proposal bid opening.

The Employer will notify Bidders that have been rejected on the grounds of being substantially non-

responsive to the requirements of the bidding documents in writing

1.1.31. Opening of price proposals

The Employer will open the price proposals of all bidders who submitted substantially responsive technical

proposals at the time and date at the location advised to the bidders. The bidder's representatives who are

present shall sign a register evidencing their attendance.

The bidder's names, the Bid Prices, the total amount of each bid, any discounts, and such other details as

The bidder's names, the Bid Prices, the total amount of each bid, any discounts, and such other details as

the Employer may consider appropriate, will be announced and recorded by the Employer at the opening.

The bidder's representatives will be required to sign this record.

The Employer shall prepare minutes of the bid opening, including the information disclosed to those

present in accordance with Sub-Clause.

1.1.32. Clarification of price proposals and contacting the employer

To assist in the examination, evaluation and comparison of price proposals, the Employer may, at its

discretion, ask any bidder for clarification of its bid. The request for clarification and the response shall be

in writing or by cable.

No bidder shall contact the employer on any matter relating to its bid from the time of opening of price

proposals to the time the contract is awarded. If the bidder wishes to bring additional information to the

notice of the Employer, it should do so in writing.

Any effort by the bidder to influence the Employer in the Employer’s evaluation of price proposals, bid

comparison or contract award decisions may result in the rejection of the bidder’s bid.

1.1.33. Preliminary examination of price proposals and determination of responsiveness

The Employer will examine the bids to determine whether they are complete, whether the documents have

been properly signed, whether the required security is included, whether the bids are substantially

responsive to the requirements of the bidding documents; and whether the bids provide any clarification

and/or substantiation that the Employer may require.

A substantially responsive bid is one which conforms to all the terms, conditions andrequirements of the

bidding documents, without material deviation or reservation and includes the amendments and changes,

if any, requested by the Employer during the evaluation of the bidder's technical proposal.

If a price proposal is not substantially responsive, it will be rejected by the Employer, and may not

subsequently be made responsive by correction or withdrawal of the nonconforming deviation or

1.1.34. Correction of errors

Price Proposals determined to be substantially responsive will be checked by the Employer for any

arithmetic errors. Arithmetic errors will be rectified on the following basis. If there is a discrepancy

between the unit rate and the total cost that is obtained by multiplying the unit rate and quantity, the unit

rate shall prevail and the total cost will be corrected unless in the opinion of the Employer there is an

obvious misplacement of the decimal point in the unit rate, in which case the total cost as quoted will

govern and the unit rate corrected. If there is a discrepancy between the total bid amount and the sum of

total costs, the sum of the total costs shall prevail and the total bid amount will be corrected.

The amount stated in the Form of Bid for Price Proposal will be adjusted by the Employer in accordance

with the above procedure for the correction of errors and, shall be considered as binding upon the bidder.

If the bidder does not accept the corrected amount of bid, its bid will be rejected, and the bid security may

1.1.35. Evaluation and comparison of price proposal

The Employer will evaluate and compare only the bids determined to be substantially responsive.

The Employer's evaluation of a bid will take into account, in addition to the bid prices indicated in the

Schedule of Prices, the following costs and factors that will be added to each Bidder's bid price in the

evaluation using pricing information available to the Employer, in the manner and to the' extent and in the

Employer's Requirements.

1) The additional price, if any, reflected in the price proposal. If the price stated is not realistic

the bid is liable to be rejected,

2) Compliance with the time schedule called for in the Appendix to Price Proposal and

evidenced as needed in a milestone schedule provided in the bid;

3) The projected operating costs during the initial period of operation of the facilities,

4) The functional guarantees of the facilities offered against the specified performance criteria

of the plant and equipment; and

5) The extra cost of work, services, facilities etc. required to be provided by theEmployer or

6) The Employer reserves the right to accept or reject any variation or deviation.Variations,

deviations, and other factors which are in excess of the requirements of the bidding

documents or otherwise result in the accrual of unsolicited benefits to the Employer shall

not be taken into account in bid evaluation.

7) The estimated effect of the price adjustment provisions of the Conditionsof Particular

Application, applied over the period of execution of the Contract, shall not be taken into

account in bid evaluation.

8) If the bid of the successful bidder is substantially below the Employer's estimate for the

contract, the Employer may require the bidder to produce detailed price analyses to

demonstrate the internal consistency of those prices. After evaluation of the price analysis,

the Employer may require that the amount of the performance security be increased at the

expense of the successful bidder to a level sufficient to protect the Employer against

financial loss in the event of default of the successful bidder under the Contract

9) If any dispute Or Contradiction, interpretation in tender document the decision of

Superintending Engineer, P.H. Circle, Valsad will be final & shall be binding to the agency.

1.1.36. Employer’s right to accept any bid or to reject any or all bids

The employer reserves the right to accept or reject any bid, and to annual the bidding process and reject all

bids, at any time prior to award of Contract, without thereby incurring any liability to the affected bidder or

bidders or any obligation to inform the affected bidder or bidders of the grounds for the employer’s action.

The Employer will award the Contract to the bidder whose bid has been determined to be responsive to the

bidding documents and who have offered the workable Evaluated Bid Price, provided that such bidder has been

determined to be eligible & qualified.

1.1.37. Notification of award

Prior to expiration of the period of bid validity prescribed by the Employer, the employer will notify the

successful bidder by fax, confirmed by registered letter, that its bid has been accepted. This letter

(hereinafter and in the Conditions of Contract called the “Letter of Acceptance”) shall name the sum,

which the Employer will pay the Contractor in consideration of the supply, execution and completion of

the Works buy the Contractor as prescribed by the Contract (hereinafter and in the conditions of contract

called “the Contract Price”). The notification of award will constitute the formation of the Contract.

Upon the furnishing by the successful bidder of a performance security (and domestic preference security

where required), the Employer will promptly return the other bidders that their bid security.

1.1.38. Signing of contract

At the same time that the employer notifies the successful bidder about the acceptance of bid, the

Employer will send the bidder the Form of Contract Agreement provided in the bidding documents,

incorporating all agreements between the parties.

Within 15 days of receipt of the Form of Agreement, the successful bidder shall sign the Form and return

it to the Employer.

1.1.39. Performance Security

Within 15 days of receipt of the notification of award from the Employer, the successful bidder shall

furnish to the Employer a performance security in accordance with the General conditions of

contract,Clause 1. The form of performance security provided in the bidding documents may be used or

some other form acceptable to the Employer.

Failure of the successful bidder to comply with the requirements shall constitute sufficient grounds for

the annulment of the award and forfeiture of the bid security.

Security Deposit shall be released in accordance with the general conditions of contract (clause-1)

1.1.40. Declaration form: (form-H)

In conjunction to Sub Clause 'C' under “29. Evaluation to Technical bids" the bidder should submit

undertaking as per Form-H on non-judicial stamp paper of Rs. 300/- dully attested by notary public

regarding document submitted, are true. GWSSB would have the right to forfeit the EMD and blacklist the

bidder if any of the information given by the bidder is found faulty or incorrect or misleading.

1.1.41. Other Requirements

The applicant in the same name and style shall be a well-established Civil/Mechanical/Electrical (as per

type of the tender) Engineering Contractor, shall have Registration in the required class for the work and

should be in category as per operations and maintenance performance evaluation system.

THIS PAGE IS LEFT INTENTIONALLY BLANK.

GUJARAT WATERSUPPLY& SEWERAGE BOARD

(A WHOLLY OWNED GOVERNMENT OF GUJARAT UNDERTAKING)

QUALIFICATION CRITERIA & EVALUATION PROCEDURE

Qualification Criteria & Evaluation Procedure

All information requested for in the downloaded forms should be furnished against the respective columns

in the forms in electronic formats. If information is nil, it should also be mentioned as nil or no such case. If

any query is not applicable in case of the applicant, it should be stated as not applicable However, the

tenderers / Bidders are cautioned that not giving complete information called for in the tender Documents

in the form required or not giving it in clear terms or making any change in the prescribed forms may result

in the Bidder being summarily disqualified.

1) The tender’s/ Bidder’s name shall appear on each page of the prescribed Proforma.

2) Reference, Information and certificates from the respective clients certifying suitability, technical

know-how or capability of the Bidder shall be signed by that client, in full with his name

underneath in block letter and designation in that organization.

3) No further information will be entertained after submission of Tender Document unless it is called

for by the GWSSB.

4) Any effort by a Bidder/Bidder to influence the GWSSB in the process of examination. Clarification,

evaluation of Tender and in decision concerning qualification, may result in disqualifying the

5) The successful per-qualification made in the case of any Bidder for any other work of GWSSB will

not be considered valid for the present work.

1.3. MINIMUM QUALIFYING CRITERIA

To qualify, each bidder in the same name and style should have achieved the following performances:

1.3.1. General eligibility criteria

1) The bidder should be a company registered under Companies Registration act 1956/2013 or

Limited Liability Partnership Act, 2008, or a Proprietorship registered in India as on bid submission

2) The bidder must have a valid registration as “E-2” Classor above as Civil or Electrical Contractor in R

& B / Water Resources Department, Government of Gujarat

3) Electrical contractor’s license issued by Electric Licensing Board, Gandhinagar with the agency

having Electrical contractor’s license issued by Electric Licensing Board, Gandhinagar

4) Bidder should not be under the effect of blacklisting/debarment by any Ministry of Government of

India or by any State Government of any other State in India or by Government of Gujarat or any of

the Government PSUs at the time of bidding.

1.3.2. Financial Capacity & Experience

The bidder must satisfy any one of the following two scenarios to be eligible to bid for the services in the

Scenario-1: A bidder, under this scenario shall satisfy below financial capacity and experience criteria

a) Turnover:Bidder must have achieved minimum annual financial turnover (at current price level)

from contract receipt of works (in all classes of civil engineering construction works or O&M

services only) of Rs. 4 Crores in any three financial years out of last Seven (7) financial years i.e.

b) Experience:The bidder shall have successfully completed operation and maintenance for minimum

1 years for any water supply system or part of its civil or electromechanical components such as

water supply network, WTP, pumping machineries, intake/ offtake structure, storage structures,

municipal STP or municipal sewage network etc. in last seven (7) financial years i.e. from 2017-18

a) Turnover: Bidder must have achieved minimum annual financial turnover (at current price level)

from contract receipt of works (in all classes of civil engineering construction works or O&M

services only) of Rs. 10 Crores in any three financial years out of last Seven (7) financial years i.e.

b) Note to Turnover requirement:

The details pertaining to turnover for the year 2017-18 to 2023-24 shall be certified by Chartered

Accountant on his own letter head and duly attested. Turnover of financial year 2023-24 shall be

considered subject to submission of provisional/audited certificate from chartered accountant by the

Bidder.Turnover of previous year shall be given additional weightage of ten percent per year to bring them

to current price level to account for price escalation as illustrated below:

Financial Year Turnover Turnover at current price level

1) Financial year means period beginning from the 1st April to 31st March of the next year.

2) The details pertaining to Turnover for the year 2017-2018to 2023-2024shall be certified by

Chartered Accountant on his own letter head and duly attested. Turnover for financial 2023-

2024shall be considered subject to submission of provisional/audited certificate from chartered

accountant by the Bidder.

3) The cost of material supplied by the Government/ Client shall not be taken into account for

experience against Turnover & Similar nature of work.

Note to Experience requirement:

1) The O & M works for which bidder have not entered in to contract agreement will not be

2) The above experience shall be within last seven (7) financial years i.e. from 2017-18 to 2023-24and

up to one month prior to last date of submission of the bid for which Form -3A/11 must be

3) Experience as sub-contractor shall not be considered.

4) The experience of O & M works executed in Government (State/Central), Board, Corporation, and

Government Undertaking /Organisations of state & central government shall only be considered

for evaluation. The experience certificate from the client equivalent to not below the rank of

Executive Engineer shall be considered. The experience of sublet works shall not be considered.In

case of Nagarpalika, the experience certificate of duly Sign by Chief officer shall only be

TO BE FILLED UP BY THE BIDDER

The qualification questionnaire contains the following forms:

FORM NO. DESCRIPTION OF PROFORMA

Form – 1 Letter for submission of tender

Form – 2 Form-H (Declaration)

Form – 3 Bank Guarantee (EMD)

Form – 4 Performance bond/ Performance guarantee Proforma for bid security

Form – 5 Details of organization structure of the bidder

Form – 6 Litigation History / Debarment / Blacklisting

Form – 7 Financial data

Form – 8 Details of experience of completed work (similar nature)

Form – 9 Details of works on hand with Bidder

Form - 10 Information for tenders submitted but not awarded

1. If necessary, additional sheets may be added to the forms. Each page of each form should be clearly

marked in the right top corner as follows: Form-1, page 1; Form 2, page 2, etc.

2. Some of the forms will require attachments. Such attachments should be clearly marked as follows:

Attachment 1 to Form 1, Attachment 2 to Form 2, etc.

3. All submittals shall be numbered chronologically, and reference of page nos. shall be mentioned.

The same is to be uploaded online and submitted in physical form as well

LETTER FOR SUBMISSION OF TENDER

(Board’s concern officer’s designation)

(Office address of Board’s concern officer)

Sub: SUBMISSION OF TENDER APPLICATION FOR (NAME OF WORK)

1) Having examined the details given in the invitation to Bidder for qualification and brief note, the

condition of contract and Specification……… for the execution of Operation & Maintenance work,

we the undersigned, offer to execute and complete such works and remedy any defects therein in

conformity with the conditions of contract, Specifications, and quoted amount in accordance with

the said conditions.

2) We hereby certify that all the statements made and information supplied in the enclosed forms and

accompanying statements are true and correct.

3) We have furnished all information and details necessary for qualification and have no further

pertinent information to supply.

4) We hereby apply for qualification for (Name of work).

5) We undertake, if our Tender is accepted, to commence the Operation & Maintenance work

immediately after the receipt of the Engineer’s notice to commence.

6) We agree to abide by this Tender for the period of 180 days from the last date fixed for receiving the

same and it shall remain binding upon us and may be accepted at any time before the expiration of

7) We enclose here with fixed Deposit receipt / Deposit at call receipt / cross demand draft / Bank

Guarantee amounting to Rs. …………………………. Towards Earnest Money Deposit which is to

be absolutely forfeited by Board should we not Deposit the amount of Security Deposit specified in

the Clause 1, General Conditions of Contract, Volume-IB

8) We enclose………. DD in favour of The Executive Engineer, Public Health Works, Division,

Ahwaamounting to Rs. …………………………. towards tender fees.

9) Unless and until a formal Agreement is prepared and executed this Tender, together with your

written acceptance thereof, shall constitute a binding contract between us.

10) We submit the following certificates in support of our suitability, technical know-how and capability

for having successfully completed the following works

Sr. No. Works Client / owner

11) We hereby confirm that there are no deviations to the terms & conditions of the contract and we are

liable for execution of this contract in accordance with the stipulated conditions of the contract.

12) We understand that you are not bound to accept the lowest or any tender you may Receive. Dated

this ______________ day of_________________(Year) Signature _____________________in the

capacity of ___________________ Duly authorized to sign tender for and on behalf

13) We are enclosing herewith ‘‘Form H’

14) Irrespective of whatsoever has been stated to the contrary anywhere else in our offer no technical

deviations have been taken and the entire work shall be performed as per your specifications and

Tender documents.

Signature of Applicant.

(NAME IN BLOCK CAPITALS)

Seal of Applicant

Date of submission

PROFORMA FOR LETTER OF UNDERTAKING (FORM-H)

(TO BE EXECUTED ON NON-JUDICIAL E-STAMP PAPER OF Rs. 300/- AND SUBMITTED BYTHE TENDERER

ALONGWITH HIS TENDER IN A SEPARATE COVER)

Gujarat Water Supply and Sewerage Board,

Jal Bhawan, Sector-10A,

Infront of Air Force Office,

Gandhinagar, Gujarat

i. I/We hereby declare that I/We have visited the site and fully acquainted myself / ourselves with local

situations pertaining to the work before submitting this tender.

ii. I/We hereby declare that I/We have read the Tender Documents published on website

www.gwssb.nprocure.com and accordingly submitted online price Bid for the work of ----------------------

iii. I/We hereby declare that I/We have carefully studied the conditions of contract and specifications and

other documents of this work and agree to execute the same accordingly.

iv. I/We hereby declare that my/our near relatives are not working in this division or in its sub-divisions as

an Engineer of any category, Divisional Accountant, Storekeeper, and in the Circle Office as a

Superintending Engineer as on today.

v. I/we hereby declare that I/we are not declared ineligibility for corrupt or fraudulent practices issued

by the central/state govt. or not in the list of blacklisted contractors announced by GWSSB/ GWIL /

Govt of Gujarat or its Public Sector Undertakings, Government of India, Other states Government or

Public Sector Units.

vi. I/ We hereby submit our tender and undertake to keep our tender valid for a period of 180 days from

the date of opening of tenders i.e. up-to ----------------. I/We shall not vary/ alter or revoke my/ our

tender during the validity period of tender. This undertaking is in consideration of Gujarat Water

Supply and Sewerage Board, Gandhinagar agreeing to open my/ our tender, consider and evaluate

the same for the purpose of award in terms of provisions of tender documents. Should this tender be

accepted, I/ We also agree to abide by fulfill and comply with all the terms and conditions and

provisions of the above mentioned tender documents.

vii. I/We also declare that the bid duly filled in online and digitally singed and the required Earnest Money

Deposit, Tender Fee and other required documents (scanned copy submitted online) will be handed

over in physical form to the ....................................by RPAD/Speed Post/ Hand Delivery only.

If this declaration is found to be incorrect then without prejudice to any other action that may be taken

I/weshall be debarred from bidding in GWSSB/GWIL tender for three yearsand my/our security deposit

may be forfeited by GWSSB in full & the tender, if any, to the extent accepted, may be cancelled.

Signature along with seal of the Company

(Duly authorised to sign the tender on

behalf of the Bidder)

Name of Company (BLOCK LETTERS)

Signature: Date :

Date : Postal Address :

Name &Address : Telephone/Fax No.

FORM OF BANK GUARANTEE

(Earnest Money Deposit)

Whereas M/s ........................................................................ (herein after called the Bidder) is desirous and

prepared to tender for work in accordance with Terms & Conditions of Tender Notice of (financial year)

...................................................... [Name of Country] having our registered office at

...................................................... (hereinafter called "the Bank); agree to give the Tenderer a guarantee for

the Earnest Money Deposit.

1) Therefore, we hereby affirm that we are Guarantors on behalf of the Bidder upto a total of Rupees

pay the Executive Engineer, ................................................ upon his first written demand and

without demur, without delay and without necessity of previous notice of individual or

administrative procedure and without necessity to prove the bank the defects or shortcomings or

debit of the contractor any sum within the limit of Rupees....................................................

2) We further agree that the guarantee here in contained shall remain in full force and effective

during the period that would be taken for the acceptance of the tender. However, unless a demand

or claim under this guarantee is made only in writing on or before the

............................................................... We shall be discharged from all liabilities under the

guarantee thereafter.

3) We undertake not to revoke the guarantee during its currency except with the previous consent of

the Executive Engineer, ................................................. in writing.

4) We lastly undertake not to remove the guarantee for any change in constitution of the Tenderer or

Signature and Seal of the

Guarantor Bank:

PERFORMANCE BANK GUARANTEE

(The date of this bond must not be prior to the date of the instrument in connection with which it is

Surety (Scheduled or Nationalized Bank) ________________________________

Sum of bond (express in words and figures) ______________________________

Contract No. and date of contract ______________________________________

KNOW ALL MEN BYTHESE PRESENTS THATWE, THE PRINCIPALS AND SURETY above named are held and

firmly bound upto the__________________ hereinafter called the Employer in the amount stated for

payment of which’ sum, well and truly to be made, we bind ourselves, our heirs, executors, administrators

and successors jointly and severally, firmly by these presents subject to the provisions of which the

aforesaid Contractor on demand and without demand on a claim being made by the Employer.

THE CONDITION OF THIS OBLIGATION IS SUCH that whereas the principals have entered in to a contract

with the Employer numbered and ‘dates as shown above and hereto attached for the execution of

NOWTHEREFORE, if the Principal shall well and truly perform and fulfil all the undertakings, covenants,

terms, conditions and agreements of said contact during the original terms of the said Contract and any

extensions thereof that may be granted by the Employer with or without notice to the surety and during

the life or any guarantee required under the contract and shall also well and truly perform and fulfil all the

Undertakings, covenants, terms, conditions and agreements of any all duty and unduly authorized

modifications of said Contract that may hereafter be made, notice of which modifications to the surety

being hereby waived or shall pay over, make good and reimburse to the Employer all loss and damages

which the employer may sustain by reason of failure or default on the part of said Principal so to do.

We_____________________________________________ further agree that the guarantee herein

Contained shall remain in full force and effect during the period that would be taken for the validity of the

said Contract, and that it shall continue to be enforceable till all the dues of the employer under or by

virtue of the Contract have been fully paid and its claims satisfied or discharged or till the Employer certifies

that the terms and conditions of the Contract have been fully and properly carried out by the said

Contractor and accordingly discharges the guarantee. Unless a demand or claim under this guarantee is

made on us in writing on or before the __________________________________________ we shall be

discharged from all liability under this guarantee thereafter.

IN WITNESS WHERE OF, the above bounded parties have executed this instrument under their several seals

on the date indicated above the name and corporate seal, of each corporate partly being hereto affixed

and these presents duly signed by is undersigned representatives, pursuant to authority of its governing

In the presence of witness individual

By _____________________ affix Corporate Seal

Attested Corporate Surety

Business address

Affix by ______________________________ Corporate Seal

For and on behalf of the Employer

DETAILS OF ORGANIZATION OF THE BIDDER

1. Name of Bidder

2. Nationality of Bidder

3. Office address

Telegraphic Address

Telephone Number

E-mail address.

4. Year of Establishment

5. Location of Establishment

6 Bid is submitted as

a) An individual/ proprietary firm

b) A partnership firm

c) A limited Company or Corporation

7. Attach the Organization chart showing the structure of

the organization including the names of the Directors and

Position of officers

8. Number of years of experience

a) as a prime contractor (Contractor shouldering main

responsibility)

i) in own country

ii) other countries (Specify countries)

9. For how many years has your organization been in

business of Operation & Maintenance of works of similar

nature under its present name? What were your fields

when your organization was established?

Whether any new fields have been added in your

organization? and if so, when?

10 Whether you were required to suspend Operation &

Maintenance work for a period of more than six months

continuously after the work was started? If so, give the

name of project and reasons thereof.

11 Have you ever left the work awarded to you incomplete?

(If so, give name of project and reasons for not

completing work)

12 In how many of your projects penalties were imposed for

delays? (Please give details)

13 Give details of testing laboratory, if any.

LITIGATION HISTORY/ DEBARMENT/ BLACKLISTING

Name of Applicant:

1. PLEASE DESCRIBE:

Company’s history of litigation or arbitration / Debarment / Blacklisting from contract executed in

the last ten years or currently under execution. Please indicate for each case the year, name of

employer, cause, matter in dispute, disputed amount, and whether the award was for or against

2. Please add any further information that you consider to be relevant to the evaluation of your

application. If you wish to attach other documents, please list below:

SIGNATURE OF BIDDER

All individual firms are requested to complete the information in this form. The information supplied

should be the annual turnover of the Applicant, in terms of the amounts billed to clients for each year for

work in progress or completed.

Applicants should not enclose testimonials, certificates, and publicity material with their applications; they

will not be taken into account in the evaluation of qualifications.

1) Name of Firm

2) Name of Partner / Director

(b) Issued and paid up

Sr. Turnover Reference page No. to balance sheetor

No. (Rs in Crores) other documents

4) Furnish Balance sheet and profit and loss

statement with Auditor’s Reports and Income

Tax assessment orders for last Seven (7)

financial years. It should, interlaid include the

following information

Turnover for the last seven (7) financial year,

the contract receipts of works in all classes of

civil engineering construction works. (Furnish

reference page number to balance sheet

GROSS INCOME IN THE LAST SEVEN (7) FINANCIAL YEAR

Sr. Year Gross Income Reference page No. to balance sheet or

No. (Rs in Crores) other documents

What is the maximum cost of the project that

has been handled? (Please give details)

6. List your sources of finance

Have you ever been denied tendering facilities

by any Government / Government Undertaking

Organisations / Public sector undertaking etc.?

(If Yes, Please give details)

Amount of financial soundness certified by

Bank. (Attach copy of certificate)

Name and address of Bank from whom

reference can be obtained

Have you ever been declared bankrupt? (If yes,

please give details)

Note: Firms owned by individuals, and partnerships, may submit their balance sheets certified by a

registered accountant, and supported by copies of tax returns. Attach Certificate(s) issued by any

Bank or Financial Institution for available credit to the firm.

SIGNATURE OF BIDDER

DETAILS OF EXPERIENCE OF COMPLETED WORKS

List of O & M works of similar nature already completed by the bidder during last 7 financial years i.e.

From .................to .................& up to one month prior to last date of submission of the bid

Sr. Name of Place/ Cost of O & M work Date of

Date of completion Remarks

No. the Project Dist./ State (Rs in Lac) starting

Give details in the following Proforma. (Separate form for each work)

1) Name of the Project

2) Agreement No. & Date

3) Country and location

4) Client’s Name and Address

5) Cost of O & M work (Rs. in Lac)

7) Brief description of O & M work(scope showing

intake structure details, WTP/STP, villages and/or

towns covered, pipeline network (rising, gravity)

8) Period of completion

9) Name of applicant’s Engineer - in -charge of the

work and his educational qualification

10) Were there any Penalties/ Fines / Stop notice /

Compensation / Liquidated Damage imposed?

(Yes or No. If yes, give case wise details)

11) Attach Client’s certificate (Not below the rank of

Executive Engineer or equivalent)

SIGNATURE OF BIDDER

(*) If the information is hidden or misleading by the bidder, he shall be disqualified for the Tender

and debarred for three financial years.

BIDDER’S WORK IN HAND

DETAILS OF WORKS ON HAND WITH BIDDER

Work performance and Value of the existing commitments (Work on Hand) as on the date of bid

submission for works (complete or partial) to be completed in the next ............years (Project Duration in

Years) (In separate form for each work)

1) Name of the Project

2) Agreement No. & Date

3) Country and location

4) Client’s Name and Address

5) Cost of O & M work (Rs. in Lac)

Brief description of O & M work (scope

showing intake structure details, WTP/STP,

villages and/or towns covered, pipeline network

(rising, gravity) etc)

8) Period of completion

Name of applicant’s Engineer - in -charge of the

9) work and his educational qualification

Were there any Penalties/ Fines / Stop notice /

10) Compensation / Liquidated Damage imposed?

(Yes or No. If yes, give case wise details)

Attach Client’s certificate (Not below the rank of

11) Executive Engineer or equivalent)

SIGNATURE OF BIDDER

Note: Necessary certificates showing the year wise breakup of amount of work done from the officer

concerned shall be attached with the tender.

INFORMATION FOR TENDERS SUBMITTED BUT NOT AWARDED

Not required. Omitted

Section II: Scope of Services

3. Scope of Work

GWSSB is a statutory body set up by the State Government for Development, Regulation and

Control of the Drinking water sector in the State. The jurisdiction of the GWSSB (Board) extends to the

whole state. The Board largely works for putting in place rural water supply system as well as operational

management of Rural Regional water supply schemes covering cluster of villages. In this area the main

function of the Board is to prepare, execute, promote and finance the schemes for supply of water for

drinking purposes. The Rural water supply systems include Installation of hand pumps, mini water supply

system, etc. in small hamlets and piped water supply system for individual villages including large water

supply system covering several villages.

Gujarat Water Supply and Sewerage Board intends to carry out the operations and maintenance of

its facilities through contractor selected in this bidding process. The selected contractor (hereafter called as

“contractor”) shall perform the operations to fulfil the deliverables as set out in the terms and conditions

laid out in this bid. He shall also be responsible for the maintenance of all the assets under the scope of this

bid. At the end of the contract period, he shall handover the assets in good working condition so that the

system’s reliability is sustained and cost of maintaining the water system does not increase.

Operations and maintenance of the water supply scheme involves two steps;

The contractor shall carry out the operation of water supply system i.e. timely and daily operation of the

components of a water supply system such as headwork’s, treatment plant, machinery and equipment,

transmission mains, service reservoirs and distribution system etc. efficiently and economically to attain

the objective of supplying safe and potable water equitably to the consumers.

The contractor shall maintain the water supply system by keeping the structures, plants, machinery and

equipment and other facilities in an optimum working order and proper functioning without any

interruption. Maintenance shall include both Preventive Maintenance and Corrective Maintenance. He

shall undertake preventive maintenance which shall constitute routine works and precautions to be taken

periodically and ensure that the different components of the water supply system perform correctly over

their service life (their expected lifetime). This in turn shall avoid the occurrence of a major fault or

breakdown in the water supply system that calls for corrective maintenance that is many times more

Contractor shall undertake corrective maintenance which shall involve carrying out works related to break

down, which has actuallyoccurred by replacements, correction of defects etc.

Scope of Contractor

The board intends to hire contractor for comprehensive O&M through e-tendering system for a duration of

06 (six) months for the said scheme/s covering 10 villages spread across SubirTaluka of Dang District based

on Intakewell at Purna River &Openwell&Borewell at HWs of Villages. Under This contract the successful

bidder is required to supply water to Faliyas of 10 villages only.

About the schemes in this package:

Sl. Scheme Commissioning Cost (in Total commissioned Technical Voluntary

No. Name Year lacs) habitations (village, issue villages villages as on

towns and Hamlets) as on date date

Total 82.11 10 Village 00 Villages 00 Villages

Note: Total commissioned habitations- technical issue habitations - voluntary habitations= operational habitations

Habitation means all villages, towns, and census hamlets directly connected with the RWSS. In cases where

the RWSS delivers water directly to the census hamlets, such hamlets shall be treated as habitation for

monitoring and evaluation of SLAs.

List of habitations and their operational status is provided in Annexure I. Various civil structures,

machineries and other electrical components have been constructed under the said regional water supply

schemeas per Annexure I & IX.

Briefscope of work:

Under this contract, it is expected that the contractor will supply safe and potable water on daily basis to all

habitations connected to the water supply scheme:

Sl. No. Category Description No. of habitations as

1 Operational Habitations where water supply is operational currently 10 Village

2 Technical Water is currently not being supplied to the village/ ULB/ 00 V

issue hamlet due to technical reasons

2a Carry out activities detailed in Part C of Schedule B of

Volume II Price Bid to restore water supply

2b Where contractor may take up restoration work to

successfully operationalize such habitations. The

contractor will be eligible to receive incentive as per the

provisions of this contract

3 Voluntary Some habitationuses their local sources during wet

forgoing period. During summers or shortfall period, they seek

water from RWSS. Supply of water when demanded by

the GP as well as every 15 days to maintain the systems.

The contractor shall maintain all assets in as-is (as handed over) conditionduring the contract period so that

the scheme/s remains functional throughout its design life. The contractor also has to ensure smooth

handing over to new contractor/GWSSB during transition phase/ after contract completion.

Detailed scope of work

The scope of work for the O&M will include the following;

1) The works shall include Comprehensive Operation & Maintenance of Civil &

Electromechanical assets such as Open Wells,HGLR, Sump, Staff quarters, Pump house, all

Bulk Transmission and Distribution pipelines, valves, pumping machinery & electrical

equipment etc. for the PipaldahadReg.water supply scheme, including supply of 0.42 MLD

portable water to all the, 10 villages, 06 months period. Taluka: Subir,District : Dang based

on Open well excluding supply of, Bleaching Powder and PAC Solution, Water and Energy

Charges. at various villages of Subir Taluka of Dang District.Operation and Maintenance of the

water supply schemes involve the following scope of work;

a. Operation to ensure prescribed quantity of water supply to the beneficiaries. The scope of

operations involves;

i. Regular supplying 0.42 MLD of treated water to10/villages spread acrossSubir Taluka of

Dang District/s on a daily basis as per Annexure I. The Scope excludes supply of water

from villages to Faliya.

ii. Quality compliance, testing and reporting on daily basis for the frequency and parameters

as per Annexure II. Agency shall ensure safe and potable water supply up to the delivery

point with adequate residual chlorine (last ESR/ sump etc.)

iii. Provide trained, competent manpower for efficient operation of the water supply scheme

in accordance with Annexure III. All the manpower should attend the site in uniform and

carry identification cards.

iv. Conduct planning and review meetings on daily, weekly, monthly and quarterly basis and

document as per the guidelines in Annexure IV.

v. Daily, monthly or periodic reporting in the ERP/reporting system of the

employer/authority/GWSSB as specified by authorities in charge or engineer and as per

formats in Annexure V.

vi. Water supply infrastructure is critical from safety & security point of view. Therefore, the

authority desires to have a biometric attendance system at all its HW locations. Wherever

it is installed, the contractor must ensure recording of attendance by its deployed

personnel so that the authority is aware of the identity of individuals working at asset

vii. Redressal of grievances attributable and assigned to the O&M contractor within stipulated

time as per Annexure VI.

viii. Conduct training sessions for its staff as per Annexure XVI.

ix. Always procure and maintain adequate stock of consumables. Usage of consumables shall

be based on desired output quality parameters.Raise chemical consumables demand to the

authority 3-months prior to requirement.

x. The contractor during the contract period shall ensure that the power factor does not fall

b. Preventive & Curative maintenance of the assets to ensure efficient operations

The bidder shall be responsible for maintenance of equipment and assets under this RFP;

i. Preventive Maintenance:

 The bidder will carry out such maintenance activities as per schedule given in Annexure

VII. The bidder shall carry out all monitored/non-monitored or paid/unpaid maintenance

activities periodically as per the schedule and submit completion reports as per formats in

 The activities for which separate payments will be made by the authority includes;

painting, cleaning of reservoirs/ tanks/sumps on actual basis. Unpaid activities shall

include but not limited to routine maintenance, housekeeping, oiling of machineries etc. It

shall be bidder’s responsibility to account the costs for such unpaid preventive

maintenance activities in the price quote.

 The bidder will carry out minor repairs and replacements within one month of scheme

handover for components which were found to require such works during joint inspection

and handover survey. The bidder shall ensure that the assets are restored to optimum

working condition by such minor repairs and replacements.

ii. Curative Maintenance:

Curative maintenance activities are the activities for troubleshooting and are to be carried

out as and when fault, breakdown, breakage etc. are reported. It is bidder’s responsibility

to attend and resolve such issues within the time frame stipulated in Annexure VI. In case

of failure to comply with these timelines, the authority shall impose penalties as per the

said annexure. Troubleshooting procedures may be referred from Annexure XV or

CPHEEOO&M Manual.

c. General Maintenance and activities

The bidder has to carry out the following activities during the contract tenure;

i. trimming of grass, trees and bushes at least once in a month. This shall also include

landscaping and gardening for beautification of the premise

ii. Sweeping of the premises on daily basis for the built-up area mentioned in Annexure IX.

Sweeping shall be carried out twice a day (at beginning of the day and evening).

iii. Record keeping of all the important data on daily basis as prescribed in Annexure

a. Filter plant operation records

b. Pumping station operation records

c. Chemical stock and dosing

g. Preventive and curative maintenance activities (in the formats and printed

booklets provided by GWSSB)

h. Water supply to villages/cities/ hamlets

i. Leakage records

2) Electricity Bill should be submitted to GWSSB office for payment as soon as received from

concerned Electricity authority. If charges for delay in payment, levied on account of late submission

of bills to GWSSB office by the contractor, then the same will have to be borne by contractor.

3) Maintain IT hardware necessary for reporting in software and printing reports at main headworks.

The data operator deployed for the scheme shall have computer/ laptop with internet connection to

facilitate reporting. This computer and internet modem/data card will be owned by the contractor.

4) Authority’s equipment and assets other than water supply assets: Contractor shall preserve

authority’s equipment such as biometric attendance device, CCTV etc.and if lost or damaged, it

should be replaced and repaired by the contractor.

5) The contractor shall immediately notify the authority of any illegal connections found in the

distribution system. The contractor shall take needful action for removal of such illegal connections.

6) The contractor will be responsible for all statutory & regulatory requirements related to handling of

hazardous chemicals, health, safety & environment (HSE) compliances and due care shall be taken

to abide the law. Any implication due to non-compliance or violation shall be borne by the

7) O&M of pumping machinery must be scheduled as per CE (M & P), GWSSB circular No- Circular/

PM/125/Dt. 12/05/2022 and Annexure VII.

8) All deployed staff shall be in uniform issued by the contractor as per the specifications provided in

Annexure XIII. The uniform must have ‘O&M Agency’s name’ and its logo so that during

interaction with officials and beneficiaries they can be identified as personnel associated with water

9) Provide utility vehicle (inspection vehicle) for pipeline inspection and repair activities. Quantity as

per Annexure III. This utility vehicle shall be a 4-seater pickup truck (utility vehicle)

(mandatory).The provided vehicle shall not be used for any purpose other than inspection/ repair of

pipeline infrastructure. The vehicle must feature a “On Duty for Water Supply System” & a logo of

GWSSB (blue colour), complying to the logo usage guidelines. The agency shall arrange sufficient

two-wheeler and four-wheeler utility vehicle to ensure proper inspection activities. The number

mentioned in this document is minimum and the agency must arrange additional vehicles as

10) All manpower working on GWSSB’s asset locations shall at all times, carry valid ID cards issued by

the contractor. The contractor must have a fool-proof mechanism for issuance of ID cards which will

ensure that no fraud happens. Agency will be responsible in case of any fraudulent activity. Format

provided on Annexure XIV.

Scope of Employer

1) Handing over of water supply infrastructure as specified in this contract document for operation and

maintenance by the contractor.

2) Carry out Inspection & asset survey 2 months’ prior to contract end date as defined in Exit

3) Employer shall conduct and facilitate a joint inspection for “Handing over and taking over” with

both relieving agencies and new agency.

4) Carry out an inspection on completion of one month from handover date to ensure minor repairs and

replacement has been completed by the new agency

5) Deciding target quantity of water and target villages/ town/ hamlets.

6) Transfer of grievance to the contractor through grievance management system/software

7) Payment of Electricity bills for operations.

8) Take up major repair or replacement in the assets, which have been damaged due to floods,

earthquake, cyclone or any natural calamities.

9) Payment of raw water charges to Water Resources Department/ SSNNL/ GWIL.

10) Supply chemical consumables such as chlorine, PAC and bleaching powder as per Schedule A of Vol-

II. Agency shall raise demand for the requirement of such consumables at least three (3) months

Exit Management

1) The authority will conduct inventory and asset survey at least 2 months prior to the end date of

contract. Authority expects O&M as per the contract conditions such that all assets remain in good

condition to deliver the intended objective throughout its design life. However, during the asset

survey specified above, if it is found that any asset (electromechanical or civil) has not been

maintained properly and degradation is due to poor maintenance &upkeepbeyond expected due to

ageing, then it will be contractor’s responsibility to restore the asset in healthy and usable

condition for efficient operation. Defects found attributable to lack of maintenance & upkeep, shall

have to be mandatorily rectified before handing over of assets upon completion of contract.

2) The contractor will have to carry out repairs and replacements as per the remarks of Deputy

Executive Engineer in the DEE’s asset survey report attributed to the contractor for corrective

3) The handing over and taking over will be done in presence of a) Both contractors’ representatives

(relieving & taking over agency) and b) Deputy Executive Engineer or Executive Engineer. The

report shall be countersigned by Executive Engineer.

ANNEXURE-I SCHEME DETAILS & BENEFICIARY LIST

Scheme Salient Features & Operational Data

Sl. No. Particulars Description

1 Scheme Name Pipaldahad Regional Water Supply Scheme.

2 Commissioning Year 1989 -

3 Actual cost of scheme 82.11 Lacs

4 Augmentation history (year and cost) Year Cost

5 Existing Components with capacity Refer the sub points below (a to f)

a Water source Dam on Various River & local kotar& Open well,borewell at

various villages

b Filter Plants O& M work provided by Agency (un skilled Labour)

[Pressure Filters]

(nos., location, capacity)

Location Nos. Capacity

c Pumping Machinery As per Attached sheet

d Storage sumps/ tanks As per Attached sheet

e Pipe network (length, make, class and As per Attached sheet

f Distribution ESRs/ sumps As per Attached sheet

6 Total Beneficiary Demand Category Nos of Villages/ Population Demand

towns/ hamlets (2024) (MLD)

Village/Hamlets 10/0 5972

Towns 0 N/A N/A

Industries 0 N/A N/A

Institutional 0 N/A N/A

7 Operational Hours Sr. Location Summer Winter/Monsoon Minimum

No. (Hours) (Hours) (Hours)

1 Pipaldahad 3 9

Type of Details of storage Sump

Name of Village/Hamlet Taluka Storage

Facility Capacity No.

1 Pipaldahad Subir RCCESR 10,000 Lit Cap. & 20,000 Lit Cap.

2 Bhondvihir Subir RCCESR 10,000 Lit Cap

3 Chinchvihir Subir RCCESR 20,000 Lit Cap.

4 Gavhan Subir RCCESR 20,000 Lit Cap.

5 Jogthava Subir RCCESR 10,000 Lit Cap.

6 Junner Subir RCCESR 20,000 Lit Cap.

7 Karanjpada Subir RCCESR 20,000 Lit Cap.

8 Sawarda Subir RCCESR 20,000 Lit Cap.

9 Savarpada Subir RCCESR 20,000 Lit Cap. & 10,000 Lit Cap.

10 Kherindra Subir RCCESR 20,000 Lit Cap.

Statements Showing Details foESR

Pumpset Details

Name of Headworks Power Nos.

No. Head Discharge

Type of Pump [HP]

[meter] [LPS] Work. +

01 Pipaldahad Headworks Submersible Pump 15.0 90 6.66 1+0

Headwork/ Sub headwork

Name of Headworks/Sub headworks Water requirement (MLD)

Pipaldahad Head work

Name of Scheme : Pipaldahad Regional Water Supply Scheme

Statement Showing the Detail of Pipeline

Sr.No Type of pipe Pipe Dia in mm Thickness/class Pipe Qty in Mt

1 PVC 63 mm Kg2/cm

2 CI&GI 80mm B&C Type Class

CI&GI C & D Type

4 CI&GI 50mm A& B CLASS

5 GI 65mm B CLASS

6 80mm CLASSHEAVY

7 GI 100mm C CLASS

8 HDPE 140mm Kg6

List of Habitations

 Supply to Villages& Hamlets

Sr. No. Nameof village Taluka Populati Targ Target Water Habi Statu In

on (year et Supply Supply of tatio s of case

of LPCD (in past 12 n Wat of

tenderi MLD) months Cate er tech

ng) (MLD) gory Supp nical,

Initia ((O) habit

l (I), Oper ation

Inter ation W/s

ate (T)Te ratio

End issue inclu

A RAW WATER RECEIVED FROM Subir Taluka Intake

well,Well&Borewell to Various H.W.

1 Pipaldahad Subir 998 70 0.070 I O N

2 Bhondvihir Subir 412 70 0.029 IN O N

3 Chinchvihir Subir 607 70 0.042 IN O N

4 Gahavan Subir 1285 70 0.090 IN O N

5 Jogthava Subir 287 70 0.020 T O N

6 Junner Subir 707 70 0.049 IN O N

7 Karanjpada Subir 274 70 0.019 T O N

8 Savarda Subir 633 70 0.044 IN O N

9 Savarpada Subir 307 70 0.021 T O N

10 Kherindra Subir 544 70 0.038 T O N

Total Rural 34866

 Supply to industries

Status of Water Supply

Sanctioned water Average Water Supply of Peak Water

Sr No Industry Name& location ((O) Operational, (T)Technical Error,

quantity past 12 months (MLD) drawn (MLD)

(V)Voluntary not taking)

 Supply to institutions

Status of Water Supply

Sanctioned water Average Water Supply Peak Water

Sr No Institute Name ((O) Operational, (T)Technical Error,

quantity of past 12 months (MLD) drawn (MLD)

(V)Voluntary not taking)

GWSSB SD RWSS Page

ANNEXURE-II QUALITY TESTING & FREQUENCY

Quality standards:

Parameter Unit Permissible

Turbidity NTU ≤1

Total Dissolved Solids (TDS) mg/L ≤500

Residual (Free) Chlorine mg/L ≥0.20 at service point (but not more than

Coli form Organisms MPN <2.00

Testing frequency and location of sampling:

Sl. No. Parameter Location for sampling Frequency

1 Raw water turbidity At inlet/ aerator Per Shift

2 Raw water pH At inlet/ aerator Per Shift

Output parameters (to be monitored)

3 Treated water turbidity Clear water Sump Per Shift

4 Treated water pH Clear water Sump Per Shift

At Inlet/sump of next headworks by agency Per Shift

5 Residual chlorine &at village level sumps, and other delivery

points by GP/ VWSC in presence of agency

6 Total Dissolved Solids (TDS) Outlet of filter plant Per shift

7 Coli form organisms Outlet of filter plant Per shift

Historical raw water quality data

Parameter Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

GWSSB SD RWSS Page

ANNEXURE-III SCHEDULE FOR ESTABLISHMENT

The contractor shall employ the competent staff for O&M of the Water Supply Scheme as under with

qualification and experience stated below, Contractor may deploy additional staff over and above those

prescribed as per his requirement in order to run the system efficiently.

Designation Minimum Education Role and office No.

Role : For operating

Instrumentation) or

Operators pumping machinery at

B. Sc. Environmental Minimum 1 year of

1 [For Pumping PS

Science or ITI (mech/ experience

Stations] Location : Respective

plant/ pumping station

instrumentation/

Role: Inspection and

repair and distribution

work of network line as

per instructions of as

per insructions of

More than 6 months

Supervisor / Asst.

of experience in

2 Pipe Fitter ITI (Fitter / Plumber) maintenance and

repairing work of

division's Engineer - in

pipeline network

Location: Section

Headworks and Village

Role: Inspection and

repair and distribution

work of network line as

per instructions of as

per insructions of

More than 6 months

Supervisor / Asst.

of experience in

3 Valveman ITI (Fitter / Plumber) maintenance and

repairing work of

division's Engineer - in

pipeline network

Location: Section

Headworks and Village

Role: Assistance to

fitter, electrician,

operators, water

10th Pass, Familiar

Helpers for quality sampling etc.

4 with all Smartphone

Fitter Location: With

respective group as

assigned by Supervisor

/ Asst. Supervisor and

GWSSB SD RWSS Page

division's Engineer - in

a)Any personnel deployed in the scheme must be on contractor’s payroll and should be above 25 years of

age and below 60 years of age with reference to the date of submission of the tender.

b) Agency must arrange and maintain adequate two-wheel and four-wheel utility vehicles for line

inspection, repairs, and distribution of water. The provision of Two-wheel vehicles to ensure that work is

not hindered when all utility vehicles are engaged or the location is in-accessible by four-wheel vehicle.

c) All office staff, engineer & manager shall be available on call 24x7 i.e. all days. They shall be present at

appropriate/ defined location for at least 8 hours per day for 6 days a week except Sunday.

d) Field staff, operators, helpers etc. shall be present on site 24x7 on shift-based rotation system.

GWSSB SD RWSS Page

ANNEXURE-IV GUIDELINES AND STRUCTURE FOR SITE MEETINGS

1. Daily Planning Meeting (DPM): This shall be conducted on daily basis on each asset location prior

to start of day’s work. These meetings shall include discussion on operational and maintenance

parameters including target for the day, activities for the day, inventories, safety, critical issues

faced by field staff.

Attendees 1) Operator’s Maintenance Engineer / Assistant Maintenance Engineer

2) Operator’s skilled and unskilled staff

Conducted by Operator’s Maintenance Engineer

Time & Venue Daily morning prior to start at all asset locations

Topic/ Agenda 3) Target supply quantity, quality

4) Target supply hours

5) Potential issues in achieving the targets

6) Routine maintenance activities

7) Fast moving spares- Inventory levels

8) Leaks repaired and machinery requirement

9) Safety while working with chlorine, while working on heights, fire safety etc.

10) Major maintenance and overhaul activities (such as replacement of spares)

Documentary Attendance sheet & discussion points

2. Weekly Planning Meeting (WPM): This shall be conducted on weekly basis on each asset location

at the start of the working week. These meetings shall include discussion on operational and

maintenance parameters including target for the week, activities for the week, inventories, safety,

critical issues faced by field staff.

Attendees 11) GWSSB AAE & JE

12) Operator’s Maintenance Engineer / Assistant Maintenance Engineer

13) Operator’s skilled and unskilled staff

Conducted by GWSSB AE/ AAE/ JE

Time & Venue Monday morning

Topic/ Agenda 14) Target supply quantity, quality

15) Target supply hours

16) Potential issues in achieving the targets

17) Routine maintenance activities

18) Fast moving spares- Inventory levels

19) Safety while working with chlorine, while working on heights, fire safety etc.

20) Major maintenance and overhaul activities (such as replacement of spares)

Documentary 21) Attendance sheet & discussion points

record 22) Observation sheet: assets not working properly to be recorded by AAE/ JE

3. Monthly Review Meeting (MRM): This shall be conducted on a monthly basis preferably on the

last day of the month or the first day of the following month.

Attendees 23) GWSSB Deputy Executive Engineer

24) GWSSB AAE & JE

25) Operator’s O&M Manager

26) Operator’s Maintenance Engineer / Assistant Maintenance Engineer

Conducted by GWSSB DEE

Time & Venue 11:00 AM on 1st Wednesday of each month

Topic/ Agenda 27) Detailed review of operational performance for the month

28) Critical issues faced, downtime, cause analysis

29) Review of overall inventory and preparedness for the following month

Documentary 30) Attendance sheet & discussion points

record 31) Monthly inspection report to be prepared and submitted by DEE

4. Quarterly Review Meeting (QRM): This meeting will be chaired by the Executive Engineer. It shall

be held every quarter to review the performance of the agency and schemes

Attendees 32) GWSSB EE

33) GWSSB Deputy Executive Engineer, AAE & JE

34) GWSSB AAE & JE

35) Operator’s O&M Manager

36) Operator’s Maintenance Engineer

Conducted by GWSSB EE

Time & Venue Last Tuesday of Jan, Apr, Jul and Oct of the year

Topic/ Agenda 37) Detailed review of operational performance

38) Critical issues faced, downtime, cause analysis

39) Demand & supply dynamics

40) Asset condition

Documentary 41) Attendance sheet &Discussion points

ANNEXURE-V REPORTING FORMATS

Daily Reporting Format (MIS Portal/ ERP Operations O& M Module)

Coverage and quantity

Supplied village & cities 10 V/00H Out of total 10 villages/00Hamlets

Supplied quantity 0.42MLD Out of total 0.42MLD

Design Reason in

Sr Capacity Hours Breakdown

Type Supply Condition case of failure

No. (HP) supplied since

1 Working O Working O Breakdown

2 Working O Working O Breakdown

3 Standby O Working O Breakdown

Design Reason in

Sr Capacity Hours Breakdown

Type Supply Condition case of failure

No. (HP) supplied since

1 Working O Working O Breakdown

2 Working O Working O Breakdown

3 Standby O Working O Breakdown

Grievance Redressal (Scheme Related)

Pending complaints

Total complaints received Total complaints

carried forward Total complaints yet to be redressed

today redressed today

from previous day

Raw water turbidity NTU

Treated water turbidity NTU

Treated water Ph

PAC/Alum dose mg/L

Residual chlorine Headwork 1 PPM

Sub headwork 1 PPM

Sub headwork 2 PPM

Add new rows if required PPM

Reason for issue in

water quality (if any)

Issue Reported Date Cause <text> Resolution Remark

O&M System failure

Add more rows as required

Monthly Reporting Format (MIS Portal/ ERP Operations O & M Module)

Electricity consumed Location (HW/SHW)

Meter reading at start of the month

Meter reading at end of the month

Units consumed in the month

Bill amount for the month (in INR)

Power outage (if any)

Sr No. Date Number of hours

Add more rows as required

Power factor Location-1 Location-2

Grievance Redressal

Pending Total complaints

Total complaints Total complaints

complaints carried redressed within Total complaints

received in a redressed in a

forward from stipulated time yet to be redressed

previous month limit

Grievance Redressal Time

Average of Monthly Grievance resolution time (Autofill by ERP)

Preventive Maintenance activities (payable)

Inside-Outside Painting Yes/ No

Cleaning of Storage reservoir and head works premises

Replace Filter Media

Add more rows as required

Monthly usage of PAC/Alum Kg

Monthly usage of Chlorine Kg

Monthly usage of Bleaching Powder Kg

Annual Reporting Format (MIS Portal/ ERP Operations O & M Module)

Particulars Details

1 Name of RWSS:

Name of Agency:

2 Details of Customers:

Population being serviced

Nos. of Villages

Nos. of Connections of Type Metered Unmetered Total

Category Residential

3 Details of Water Sources List of water sources

(Please indicate all water sources from which piped water supply

Source Drawn water quantity during last one year

Piped/ Max. Min Total Avg. Total Avg. in

Ground drawn drawn in a in a in a year

Water in a in a month month year (MLD)

day day (ML) in (ML)

(KL or (KL or MLD

Cost of water as charged by another authority providing water

4 Cost of Water source________________

For the year = Applicable Rate X Total water drawn in a year

Consumer Annual Annual Outstanding

Type Billing Receipt Dues

Distribution Charges recovered Institutional

by the Authority in Rs. Lakhs* Commercial

*To be obtained from Division/ Sub division offices

A. Per capita distribution in capita

Frequency of Supply Duration of

your authority area water

Zone (Once/Twice in a day or once Supply

6 =Total Water supplied in the supply

every ________days.) (Minutes)

year in litres/ Population X 365 per day

B. Frequency of water supply at (LPCD)

Household level Zone 1 

Once/Twice in a day or once Zone 2 

every ________days. Zone 3 

C. Period for which water -------- 

supplied on the day of supply,

measured at household level

Nos. of applications received during the year

Disposed Pending since

Sr. Customer Total

Within 1 1-2 2-4

Water Distribution Grievance No type Complaints Positive Negative Above 4 weeks

Analysis (from 1916 helpline)

Difference of Quantity of water

pumped from sources and

8 quantity of water billed

(Annualized Distribution Loss of

Proposed course of action to II. _______________

prevent water loss, improve III. _______________

spatial distribution asymmetry, IV. _______________

improve service level& address

quality problem issues

10 a) Unauthorized drawl (Please report nos. of cases)

Regulatory action taken under I. Excess drawl

Gujarat Domestic Water Supply II. Unauthorized drawl

(Protection) Act or the law for III. Change of use for water connection

concerned authority b) Penalty/Assessment orders levied for unauthorized

connection/drawl

I. Nos. of case in which assessment/penalty order

II. Amount in assessment order made

III. Amount collected

IV. Amount yet to be collected

Recovery pending from the consumer in reference to penalty

imposed under the act

Current Year Previous Year Years prior to last year Total

ANNEXURE-VIPAYMENT, RESOLUTION TIME & PENALTIES

PAYMENT & INCENTIVES

1) The contractor or O&M agency shall raise monthly invoice to the authority within 5 th to 10th date of

any billing month. This will include amount payable according to Part A, B and C subject to

execution of the items described in this tender document.

2) The invoices submitted will be subject to incentives and/or penalties which the authority has laid

down through this contract.

3) Billing for Part B and Part C will be as per actuals, as measured and approved by the concerned

Aspect Activity Type Description

100% payment of Part A, per month,

a) 100% operational habitationscovered, &

if a) and b) has been satisfied.

b)Voluntaryhabitations, which have

Any deductions, penalties will be as

demanded water supply, arecovered

per the Operational Penalties

(As per the baseline assessment signed by Regular

Billing for water mentioned in this annexure.

DEE and provided in this tender) Billing

supply and No deduction for habitations not

c) Technical habitations which are

incentives receiving water due to any technical

operationalized and sustained during

issue (as identified through the

contract period

baseline in this tender)

For calculation of One-time incentive, Annual rate per habitationshall be calculated as:

Annual rate per habitation= Total of Part A (for the year)

Total no. of villages, towns & hamlets* (operational+ voluntary+ technical)

*Hamlets is defined as Census Hamlets. Only include those census Hamlets where the hamlet is covered

under Faliya Connectivity project and the RWSS delivers water directly to that hamlet.

DEDUCTIONS &PENALTIES

Every habitation should receive adequate and safe water on a daily basis as per the target quantity decided

by GWSSB. In case of any fault, the shortfall shall be provided on the next day along with that day’s regular

supply quantity. i.e. The shortfall in quantity shall be compensated on the following day. For the purpose of

establishing service level agreement, a 2-day block period is considered.

Aspect Activity Description

Less habitations served (from baseline: Penalties will be as per the three cases (a, b and c) as

Water supply Operational) or less quantity water is shown below. For non-compliance, applicable case will

coverage served to the habitations against the be identified, and such penalty will be levied.

a) Within the 2-day block period, less Total quantity of water supplied to a habitation within

quantity of water supply to any the 2-day block period:

habitation i. 0% or up to 50% of 2-day requirement: No payment

(One instance= 1 non-compliant block ii. >50% to ≤90%: Payment at 70% per day rate per

of 2-days) habitation

iii. If total supplied water is ≥ 90%: 100% payable to

b) No supply for three consecutive 2-day No payment and a penalty of 50% per day per habitation.

blocks i.e. 6 days (For understanding, total deduction will be 6 days’

payment + 3 days’ of payment as penalty)

c) Non supply of water for 20 days or No payment for the billing month and a penalty of 100%

more continuous in a month. Such of monthly rate per habitation

habitation will be considered as

habitation with technical issue. Note:

Aspect Activity Description

 Three consecutive months of non-supply for 20 or

more days/month will be a cause for termination.

 If penalty c is applied for a month, then a or b will

not apply during that month.

 If penalty b or c is applicable, then during the same

period/ days, penalties under ‘a’ will not be

applicable (concurrent period of 6 days or 20 days.

 Separate instances ofa& b or any combinations

thereof will be leviedduring a billing period (except

for concurrent period)

Special notes for a, b, and c.

 In case of technical issue habitations which are

operationalized, penalties will be applicable after

trial period i.e. after 3 months of resolution

 For exceptional circumstances such as damage to

the assets due to flood or other natural calamities,

power supply issue from DISCOM, or that beyond

the control of O&M agency, the EE shall issue a

certificate to the agency for waiver of penalties.

O&M Manager Rs 5000/day

Maintenance Engineer Rs 2500/day

Other operating staff Rs 1500/day

Treated Water Turbidity, pH or Rs 5000 per failed sample. 10 or more failed sample in a

chlorine at H/W and Sub H/W not month will be a cause for termination of the contract.

Daily Reporting of water supplied to Rs. 100 / Day per Intakewell or Headworks or Any Other

each habitations and all other related Pumping Station. For not reporting information to all

Daily Reporting information as instructed by any respective sub divisions.

to respective Engineer – in – Charge through online

Sub Division medium suggested by any Engineer – Rs. 500 / Day per Intakewell or Headworks or Any Other

and on GWSSB in – Charge and Daily Photograph Pumping Station. For not Uploading Photograph and

Application Upload on Any Official GWSSB providing any other information on Official

Application as on-line at the time of GWSSBAplication.

Reporting in ERP or/ other MIS

Online Data Late reporting will be considered non-compliant. Daily

software such as quantity, quality,

Entry reports have to be submitted before 12 PM on the

grievances, operational KPIsetc

 No relaxation will be given to Contractor or his

employees / workers for not uploading

photograph or providing information or data

entry in ERP and WMS/WS software due to

unavailability of network or internet connection.

It would be solely Contractor’s Responsibility to

Note for Daily Reporting to respective make sure that his employees/workers have

Sub Division and on GWSSB proper internet connection all the time.

Application and Online Data Entry

No relaxation will be given to Contractor or his

employees / workers for not uploading photograph or

providing information or data entry in ERP and WMS/WS

software due to unawareness of employees/worker with

latest smartphone/pc features. It is Contractor’s

responsibility to hire personal with adequate educational

and professional knowledge.

Staff not in uniform compliant to the

contract condition or staff doesn’t ₹ 100/day per person

have ID card issued by agency

Uniform or ID Card or Both not

₹ 1000/month per person

provided by Contractor

Safety Non- If the contractor’s personnel are found Rs 1000/- shall be deducted for every such instance.

Aspect Activity Description

compliance to be working without required After three such deductions/ instances, issue a notice to

personal protective equipment (PPE) the contractor. No improvement, i.e. the fourth instance

while handling chlorine gas, working will be a cause for termination.

with electrical components or during

working at heights more than 1.5m or

in violation of provisions of Annexure

Employees and Workers of Contractor

must maintain all the registers &

Checklists properly with all the Rs. 1000 / month per each register not maintained

information filled in register correctly. correctly.

False information or unfilled will be

subjected to penalties.

For calculation of penalties, monthly rate per habitation shall be calculated as:

= Total of Part A (for 12 months)

12months x Total no. of Operational villages, towns, hamlets*

For calculation of penalties, daily rate per habitation shall be calculated as:

= Total of Part A (for the year)

365days x Total no. of Operational villages, towns, hamlets*

*Hamlets is defined as Census Hamlets. Only include those census Hamlets where hamlet is covered under

Faliya Connectivity project and the RWSS delivers water directly to that hamlet.

Aspect Activity Description

For Power Factor below 0.9 Total deduction: Penalty levied by DISCOM+ INR

per incidence (as per electricity bill)

Daily maintenance activities not Rs2,000/day

carried out as per daily checklist

Monthly maintenance activities not Rs 50,000 in the billing month

carried out within stipulated time

(stipulated time

Quarterly maintenance activities not Rs 2,00,000 in the billing month

carried out within stipulated time

Any of the Annual maintenance Rs 10,00,000 in the billing month

activities, Overhaul, Calibration &

Servicing, Performance Testing,

Payable Maintenance Activities (Part

B)not carried out within stipulated

C. Curative Maintenance & Repairs

Aspect Activity Description

Carryout repairs within 24 hours to First day: ₹ 1,000/day

restore water supply. Second day & onwards: ₹ 10,000/day

Penalty will be levied for delay after

first 24 hours. (for all components incl WTP, pumping machinery, pipe

Repair, network, intake structures, storage tanks, valves,

For calculation of penalties: transformer*, panels, starters, breakers, lifting devices,

dosing devices etc.)

response First day = From 24 hours to 48 hours

Note: If due to such breakdown, water supply is affected,

then operational penalties will also be applicable.

*Except where DISCOM is responsible for repair of

transformer under major breakdown

D. Other penalties:

 Any implication, due to chemical leak hazard shall be borne by the agency

 The agency has to submit the documentary proof of GPF/ESI registration along with the bid documents.

Further, as per the Employees Provident Fund and Miscellaneous Provisions Act, 1952, the contractor

shall comply with all provisions of the said act if his/ her total establishment has 20 or more persons

employed. Agency shall submit proof of PF contribution with every invoice. Entire bill payment will be

put on hold if the same is not provided.

 The agency has to submit the license as per contract Labour Act within one month from the date of

work order otherwise, a penalty of Rs.50,000/- per month will be imposed for two months, or

otherwise contract will be terminated, and all the liabilities shall be borne by the contractor.

 Billing: Agencies (O&M contractor) shall submit monthly bill to GWSSB as agreed in the T&C on timely

basis i.e. 5th to 10th date of the following month,beyond which penalties will be levied:

Invoice (Monthly bill) submission Penalty

Late submission of monthly bill 5% of monthly billed amount for each month of delay. E.g. for

two months’ delay, 5%+5%= 10% penalty will be levied.

Note Such penalties will be separately calculated for each delayed bill.

Termination due to SLA non-compliance: In addition to the provisions of this tender document, and not in

contrary to any clause of this contract, the agency may be terminated under the following circumstances;

a) If applicable penalties for each month exceed 25% of billing amount per month, for a block of

consecutive months, then contract shall be liable for termination.

b) Cumulative penalties levied against non-performance in any of the SLA (viz. operational, preventive

or curative maintenance) exceeds 10% of the total contract value.

c) Non-performance from the contractor w.r.t. repetitive non-adherence to safety requirements or

quality requirements of water as mentioned in this annexure’s Deductions & Penalties.

In such cases of violation, a termination notice shall be served to the O&M contractor by the competent

officer of GWSSB.Termination as per Clause 18 will be applicable.

ANNEXURE-VII PREVENTIVE MAINTENANCE SCHEDULE

Framework for carrying out maintenance activities

Periodicity of activities Time frame to complete Recording mechanism

Daily preventive Daily morning in the first hour as part of Daily checklists pasted near the

maintenance activities the start-up activities asset

Monthly preventive

1stor 2ndof every month Monthly maintenance checklist

maintenance activities

Quarterly preventive 8thto 14thof January, April, July and

Quarterly maintenance checklist

maintenance activities October of every year

Half yearly preventive Between 8thto 14th of January and July of

Half-yearly maintenance checklist

maintenance activities every year

Yearly preventive Between 15th and 30th of January of

Annual maintenance checklist

maintenance activities every year

Along with the yearly preventive

Calibration & servicing Calibration and servicing log

maintenance activities

15th to 30th of January every year

Clariflocculator: every year

Overhaul activities Civil and plant: every 2 years Overhaul checklist

Pumping machinery: every 1 year

(submersible) or 2 years (VT, centrifugal)

Transformer: every 5 years

Between 1st to 30thof October of the year

Painting works Record log

(after monsoon)

Schedule for Weather specific preparation

Periodicity of activities Time frame to complete Recording mechanism

Testing from 15th to 30th of January of

Pre-Summer: Yearly every year

Performance testing log

performance testing Systems should be ready for summer by

28 February with all corrective actions

15th June to 30th June of every year.

Preparedness for Monsoon Systems should be ready by 1st July with Record log

all corrective actions

i. Daily Operations Checklists

Daily Checklist: Pumps & Motors (Asset ID)

Coupling bushed

Bearing Visible stuffing Signature of Pump

Date Noise Vibration Temperature and rubber spider Lubrication

temperature Leaks box, gland, Operator

integrity (in MPR)

Daily Checklist: Panels, Circuit Breakers, Starters

Phase Voltage, Energy meter Temperature Clean external Any loose connections / Signature of

Date indicator Current, readings surface insulation Electrician/

Frequency Operator

Daily Checklist: Transformer & Substation

Any loose Signature of

Winding Oil Leaks in CT/PT Silica gel colour (if Oil level in

Date connections / Electrician/

temperature temperature unit pink not ok) tank

insulation operator

Daily Checklist: Headworks (Filter Plant)

Leakages in Raw Cleanliness in Sludge on surfaces Leaks in Cylinder/ toner in Water loss in filter Functioning of key

Date Signature of Operator

water conveyance inlet channel (Clariflocculator) Chlorine room gallery components

Daily Checklist: Valves & Gates

Lubrication (for sluice,

Date Bolts & nuts Packing (gland, gasket, etc) Leaks Condition of valve Vibration or noise Signature of Operator

Calibration& Service Log for: ______________________ (name of equipment& Asset ID)

Calibration & Service Log

Date of Validity (next calibration Calibration Agency Signature of calibration Signature of Maintenance

Calibration date) Name agency’s personnel Engineer

Agency shall hang/ paste/ stick this log near the equipment. Applicable for:

42) Pressure gauges

43) Flow measuring devices

44) Chemical dosing devices such as chlorinators

45) Laboratory equipment

46) Quality analysers

49) Frequency meter

50) Protection relay

52) Others where applicable

ii. Periodic Maintenance activities

PUMP & MOTOR SET

Tighten the gland stuffing box and check gland packing

Apply oil to the gland bolts

Inspect mechanical seal for wear

Tighten Foundation bolts

Check condition of bearing

Tighten electrical connections including earthing

Realignment of pump and drive (both shall be decoupled) (pump and motor shafts should

be pushed to either side)

Replenish clean oil or grease to lubricate bearings (Anti friction bearing should have one

third to half of its housing as void space to avoid overheating)

Replace oil or grease in the bearing housing

Check condition of gland packing and replace

Tighten cable gland, lugs and connecting bolts

Tighten foundation bolts

Inspect for leaks

Greasing, Lubrication and Replenish Oil

Clean flow indicators and other instruments/ appurtenances

Note: Monthly activities shall be undertaken during quarterly maintenance also.

Overhauling, if due

Performance test before Summer

Clean bearing and lubricate, replace

Clean bearing housing examine for flaws, e.g. wear, grooving etc.

Examine shaft sleeves for wear or scour and necessary rectification. If shaft sleeves are not

used, shaft at gland packing’s should be examined for wear.

Calibration of all vital instruments i.e. pressure gauge, vacuum gauge, ammeter, voltmeter,

Wattmeter, frequency meter, tachometer, flow meter, etc.

Conduct performance test of the pump for discharge, head efficiency, pressures and

Examine earth connections and motor leads

Restore running clearances through original specifications (adjust ring clearances or install

new wear rings)

Replace the impeller in case of corrosion or excessive wear

Clean winding, bake and varnish

Note: Quarterly activities shall be undertaken during annual maintenance also.

Overhauling of the pumpset

Restoring clearances (incl. clearance between impeller-casing rings, impeller-plates)

Replacing worn-out/ damaged parts such as impeller, wear rings/ plates, o-rings and

packings, drive shaft.

Cleaning and lubricating bearings

Replacing corroded parts

Removal of scaling and leaks

Recalibration of gauges and instruments

Testing of reassembled pumps

PANELS, CIRCUIT BREAKERS, STARTERS

Blow the dust and clean internal components in the panel, breaker

Tighten all connections of cable, wires, jumpers and busbars. All carbon deposits shall be

Adjust relay setting.

Test spring charging mechanism and manual cranking arrangement.

Clean all exposed insulators.

Test functioning of trip circuit and alarm circuit.

Conduct test for opening & closing timing of breaker.

Check contact resistance between male & female contacts

Clean with smooth polish paper all the fixed and moving contacts

Replace the oil in oil tank

Check insulation resistances.

Check conditions of insulators and replace if necessary

Tighten all connections in marshalling boxes of breakers and transformer.

Oil top up in MOCB/LOCB/HT OCB.

Measure contact resistance and check male & female contacts for any pitting

Check dielectric strength of oil and replace (HT)

Note: Monthly activities shall be undertaken during quarterly maintenance also.

Carry out servicing of all components, thoroughly clean and reassemble.

Calibrate voltmeter, ammeter, frequency meter etc.

Replace oil in breaker. (HT)

Testing of protection relay with D.C. injection.

Servicing of HT breaker and contactor

Note: Quarterly activities shall be undertaken during annual maintenance also.

TRANSFORMER & SUBSTATION

Repair leakages through CT/PT unit, transformer tank and HT/LT bushings.

Change the silica gel (if pink in colour)

Top up oil level in transformer tank

Tighten all connections (relay contacts, cable termination) in marshalling box etc.

Test AB switch and DO fuse assembly.

Clean radiators free from dust and scales.

Pour 3-4 buckets (6 to 8 buckets in summer) of water in earth pit

Inspect lightning arrestor and HT/LT bushing for cracks and dirt.

Change or filter transformer oil in case of dielectric strength is not as desired.

Check insulation resistance of all equipment’s in sub-station, continuity of earthlings and

Test tap changing switch.

Change or filter oil in CT/PT if dielectric strength is not in desired.

Tighten contact faces of AB switch and DO/HG fuse; apply petroleum jelly or grease to

moving components of AB switch.

Note: Monthly activities shall be undertaken during quarterly maintenance also.

Replace Oil after monsoon

Measure resistance of earth pit. Resistance shall not exceed 1 ohm.

Tighten bus bar connections, clean contact faces, change rusted nut bolts.

Calibrate the protection relay for functioning. Correct relay setting if necessary.

Earth filling and metal spreading to remove water logging

Test transformer oil for acidity test.

Check drainage arrangement to prevent water logging

Note: Quarterly activities shall be undertaken during annual maintenance also.

Activity Frequency

Painting transformer & steel structure 2 years

Overhaul of Transformer:

53) Replace gaskets and rubber items: between tap changer flange and

transformer tank, Gaskets for valve flanges, Gaskets for radiator valve

flanges, Gaskets for turret and bushings flanges, Gasket between PRD

and transformer tank cover, etc.

54) The core of transformer and winding replacement after 5 years for

transformer up to 3000 kVA and after 7–10 years for transformers of

higher capacity.

FILTER PLANT & HEADWORK

Activity Component

Calibrate optimum dosage of coagulant (based on laboratory analysis) Inlet channel

Lubricating & oiling all motors & gearbox Alum dosing

Clean all electric connections All units

Repairing leaks (pressure grouting in civil structures) All units

Greasing/ Lubrication/ Oil top up of all moving parts of bridge (trolley,

Clariflocculator

Repairing leaks in chemical feeder, dosing plumbing, air blower pipes All units

Activity Component

Lubrication and oiling of motors All units

Lubricate bearing and gear trains Alum dosing

Cleaning all electromechanical components All units

Valve/Gate Lubrication and servicing All units

Lubrication, oiling, greasing and servicing of backwash pump Filter gallery

Cleaning of alum, PAC, chlorine storage rooms

Calibrate all dosing equipment

Replace all corroded parts all water level indicators,bolts, nuts, washers,

ladders, rungs, metal railings, insert plates

All signages (repairs, replacement if damaged) All units

Replenish safety kits Chlorine room

Mock drill Filter plant

Note: Monthly activities shall be undertaken during quarterly maintenance also.

Activity Component

Replace lost filter media (as per schedule B) All units

Servicing chlorine lifting device Alum dosing

Cleaning of reservoirs All units

Activity Component

Calibration of flow measuring devices, weighing machine, gauges All units

Servicing and checking of the valves/ gates Alum dosing

Cleaning, plastering and coating of mixing tanks Flash mixer

Repairing leaks in all pipes, channels, laterals All units

Painting all metallic components (valves, handrails, pipes, ladders etc) All units

Overhaul of clarriflocculator bridge

i. Realign traction wheels

ii. Replace rubber wheels

Clariflocculator

iii. M.S Scrapper condition check and replace if necessary

iv. Adjust clearances and alignments

v. Motor servicing

Note: Quarterly activities shall be undertaken during annual maintenance also.

Activity Frequency

Painting civil structures (external & internal), fixtures (window, doors etc) 2 years

VALVES (Sluice, Butterfly, NRV, Kinetic air, Zero velocity)

Tighten bolts, nuts, packing

Disc and seat ring lapping in sluice valves

Lubrication of sluice and butterfly valve

Plug leakages (gaskets, packing etc)

Clean small orifice nipple in Kinetic air valves

Valve/Gate Lubrication and servicing

Servicing of isolating valve (kinetic air valve)

Replace damaged balls or seats of orifices(kinetic air valve)

Check seal ring and tight shut-off (Butterfly valve)

Note: Monthly activities shall be undertaken during quarterly maintenance also.

Painting all valves with oil paint

Oil/ grease change in gearing arrangement (Butterfly valve)

Calibration and servicing of all valves and gates

Note: Quarterly activities shall be undertaken during annual maintenance also.

Activity Frequency

Replacement of spindle or spindle nut (sluice valve) 2 years

WATER METERS/ FLOW METERS

Cleaning chamber, casing, box

Check and plug leakages

Calibrate & validate readings and range

Disconnect and service (ultrasonic)

Note: Monthly activities shall be undertaken during annual maintenance also.

OVERHAUL SCHEDULE

Frequency Tentative

Activity – Included in quoted price

(months) schedule

Replace Gland packings, mechanical seal

Replace balls & seats in Kinetic air valves

Oil topup in panels/ starters/ circuit breakers

Check conditions of insulators and replace (panels/ starters/ breakers)

Replace lost filter media – Effective size of filter sand 0.45 to 0.70 mm,

uniformity coefficient not more than 1.7 nor less than 1.3, depth of filter

0.75 M, free board 50 cm, gravel 0.45 M in depth, sand and gravel

conforming to IS: 8491 (i) –

Replace all corroded parts all water level indicators,bolts, nuts, washers,

ladders, rungs, metal railings, insert plates (Note: Corrosion should not

occur if preventive measures like painting, etc are done. As such, the

replacement is supposed to be done immediately post identification)

Overhaul of clariflocculator bridge (realignment, servicing, rubber wheels,

motor, gearbox)

Calibration & Servicing of gauges, flow meters, valves 12 Jan

Servicing (Starters, Breakers and Panels) 12 Jan

Leak repairs, plastering in all civil components

- Pressure grouting to arrest leaks from structures and additional coating of

cement mortar plastering to plug the leakage from structure of SR and

through the pipes and valves

Pump Overhaul (activities as per checklist)- submersible set 12 Jan

Pump Overhaul (activities as per checklist)- VT/ centrifugal

Replacement of spindle or spindle nut (sluice valve)

Transformer overhaul: Core and winding replacement, gaskets etc 60 Jan 20XX

Painting of metallic blades and shafts (Flash mixer) 12 Oct

Painting MS pipes within headwork premise 12 Oct

Painting Handrails 12 Oct

Painting and marking level indicators, instruments, charts 12 Oct

Painting ladders 12 Oct

Painting of Alum and lime solution tanks with anti-corrosive paint. 12 Oct

(Chemical feed unit)

Painting air valve, sluice valve, riser pipe of air valve, zero velocity valve, 12 Oct

butterfly valve (outdoor), bypass arrangement

Frequency Check (Tick if

Activity – Paid separately

(months) complete)

Cleaning water storage structures 6 Jan and Jul

Painting civil structures (external & internal) 24 Oct 20XX and

Painting transformer & steel structure 24 Oct20XX and

Food grade epoxy painting in the internal of all water retaining structures 24 Oct20XX and

(sumps, ESRsetc) to avoid corrosion due to chlorine 20XX

Painting doors, windows, ventilation, shutter, pump, motor,equipment 24 Oct20XX and

inside pump house, transformer yard, D.P. structure 20XX

iii. Specifications for painting:

55) Exterior paint: shall be acrylic emulsion paint colour (like APEX): pump house, treatment plants, treated

water pumping stations, GSRs, ESRs, sump, store

56) Oil paint colour: All type of doors, windows, ventilation, shutter, pump, motor, all valves & equipment

inside pump house, transformer yard, D.P. structure, transformer etc

57) Black japancolour: air valve, sluice valve, riser pipe of air valve, zero velocity valve, butterfly valve

(outdoor), bypass arrangement etc.

iv. Activities in general housekeeping and maintenance:

58) Desilting of channels, wells, tanks

59) Remove debris from the premises

60) Remove aquatic weed from channels, storage structures and premises

61) Removal of algae from surfaces

62) Sorting, Stacking and Marking of inventory (Tools, pipes, fittings, Spares etc.)

63) Sweeping the entire premises

64) Maintaining signages

65) Pre-summer site cleaning and Pre-monsoon cleaning of storm water drains

66) Gardening and maintaining the landscapes in the premise

67) Maintenance of safety kits, fire extinguishers

68) Safety Signs: To warn workers and visitors of potential hazards, such as hazardous chemical, low ceilings,

or hazardous materials.

69) Directional Signs: To guide visitors and employees through the plant, indicating where various work areas

and equipment are located.

70) Identification Signs: Label equipment, rooms, or areas with specific names or numbers

71) Informational Signs: Instructions for using equipment, procedures for handling hazardous materials, or

emergency evacuation routes.

72) Instructional Signs: Step-by-step instructions on how to perform specific tasks or use the machinery

correctly and safely.

73) Regulatory Signs: Mandated by OSHA and other regulatory entities to notify employees of laws and

regulations that apply to the plant.

74) Layout/ flow diagram of the RWSS:Shall be printed on A2 size paper and mounted on the wall of HW

office for information of the visitors.Assets: All assets must have signages to indicate design capacity,

OEM, type etc. (e.g. in case of pump set- the section catered by the pump, maker of the pump and

designed flow of the pump)

vi. Weather specific activities

a) Pre-summer: Yearly performance testing

a) Performance test shall be conducted for full capacity in the month of January or February, and all

rectifications shall be completed before 28 February. All equipment and assets shall be ready for

summer by the end of February.

Period/ Time 15thJanuary to 30th January of each year

 Head achieved

 Discharge achieved

Parameters to be

 Power Input to motor & Speed of pump

observed and recorded

 Water distribution to tail end

Test codes BIS 9137, 10981 and

i. All pump- motor set (including working & standby) shall be

tested one at a time.

Performance tests for ii. All working pump-motor set to be tested (30-60 minutes)

iii. All standby pump-motor set to be tested (30-60 minutes)

iv. Filter plant to be operational for entire test duration (i, ii, iii)

b) Preparedness activities before summer

Stocking of critical spares and consumables

Clear the site of all materials susceptible to fires such as oil papers, jute cloths, dry leaves

All firefighting systems shall be in working condition

All electrical connections shall be tightened and insulated properly

Cleaning, testing and replacement of silica gel in breathers etc. of transformers

Owing to power demand surges, voltage fluctuations occur more frequently, causing damage

to critical equipment. It is crucial to monitor the input voltage or take precautions by

installing components such as on-load tap changer (OLTC) for transformer

b) Preparedness for monsoon

c) Preparedness activities before monsoon: In monsoon, raw water turbidity is high. Chlorine and PAC

consumption is higher in monsoon. Contractor shall maintain adequate stock of these important

consumables and spares necessary for ensuring functioning of the plant.

 Stock review of Consumables such as Chlorine and PAC

 Performance testing of dosing devices & calibration

 Leak and seepage rectification work to avoid ingress of water

 Insulation of electrical panels, water seals to be checked

 Cleaning, testing and replacement of silica gel in breathers etc. of transformers

 Clearing drainages choked with dust, leaves and other materials

 Dewatering pumps to be serviced and kept in working condition

 Cover all open excavations and drains.

ANNEXURE-VIII RECORDS

1) DAILY PUMPING REPORT REGISTER

Name of Project :

Intake/HW/SHW Name :

Pump Pump Flowmeter Signature of Note

Pumping Units of Power

Sr. Pump Starting Stopping Power Operator

Date Hours Consumed (KWh) Reading(m³)

No. No. Time Time Factor

(A) (B) Initial Final Initial Final Difference

Signature of Contractor

2) DAILY HABITATION WISE WATER SUPPLY REPORT

Name of Project:

Name of HW/SHW/PS :

Village/ Water received from Reg. WSS

Town / In Hrs. Details of Residual Signature of Contractor’s

hamlet In Qty Chlorine in Water Engineer etc.

Name From To Total Hrs.

Signature of Contractor

3) OPERATOR & FIELD STAFF ATTENDANCE REGISTER

Name of Project:

Name of HW/SHW/PS :

Time of Leaving Time of

Time of Reason for Leaving Site During

Date Leaving site during Arrival Present / Absent Signature

Arrival at Site Pumping Hours

Site Pumping back to site

Signature of Contractor

4) FILTER PLANT REGISTER

Intake/HW/SHW/PS Name

Filter Plant Capacity (MLD)

Filter Plant Type

PAC Total units Signature

Daily treated Treated Clear

Condition of filter plant Raw water Pre chlorination Post chlorination usage of of Operator

Date water quantity water water

(working/breakdown) turbidity (ppm) (ppm) for the electricity

(MLD) turbidity pH

day (kg) consumed

Signature of Contractor

5) FILTER BED HEAD LOSS & BACKWASH REGISTER

Name of Project:

Name of HW/SHW/PS :

Time & Date Hours Operated Head Loss Backwash Notes on condition of filters &

Filter No. problem in operations

Start Stop Today Previous Total Start (m) Stop (m) Minutes Quantity (m3)

Signature of Contractor

6) CHEMICAL STOCK & DOSING REGISTER

Name of Project:

Name of HW/SHW/PS :

S. Date Income/ Opening balance Usage Balance Remarks

Alum (In Kg) PAC (10%) in Chlorine Alum (In PAC (10%) Chlorine tonner Alum (In PAC (10%) in Chlorine tonner

Kg tonner (In Kg) in Kg (In Kg) Kg) Kg (In Kg)

Signature of Contractor

7) STORES REGISTER

7.1 Material Entry Register

Name of Project/Scheme:

Name of HW/SHW/PS :

Date Name of Material Code Received from Invoice Quantity Received Receiver’s Name & Signature

material Number

7.2 Material Issue Register

Name of Project:

Name of HW/SHW/PS :

Date Name of Material Issued from Invoice Quantity Issuer’s Name & Receiver’s Name & Signature

material Code Number Issued Signature

7.3 Material Stock Register

Agency has to maintain ledger for all materials including opening balance, issued in the month, closing

8) GRIEVANCE REGISTER

Name of Project:

Name of HW/SHW/PS :

Registration Number Date of Complaint Detail of Complainant Description of Complaint location Action taken Resolve Date

(Name, Mobile Complaint (Village/ town/

number,) hamlet)

Signature of Contractor

9) VISITOR’S REGISTER

Name of Project:

Name of HW/SHW/PS :

Comments/ Suggestions

Date Visitor's Name Visitor's sign Action taken Agency representative's sign

10) PREVENTIVE & CURATIVE MAINTENANCE REGISTER

Name of Project:

Name of HW/SHW/PS :

Report of maintenance work – Preventive & Curative Maintenance (separate registers to be

Signature of Operator / Lineman

Sr. No. Date Nature of work attended Remarks

/ Wireman / Fitter

Signature of Contractor

11) CALIBRATION OF INSTRUMENTS REGISTER

Name of Project:

Name of HW/SHW/PS :

Report of calibration of Instruments installed

Sr. Name of Instrument (Pressure Gauge, Flow meter, Instrument No. Date of

No. Relay, Voltmeter, Ammeter etc.) (if any) calibration

Signature of Contractor

1) Calibration report shall be submitted along with calibration certificate.

2) This register is to be maintained at the site office and is separate from the calibration log to be

pasted near the equipment

12) Leak Repair Register

Name of Project:

Name of HW/SHW/PS :

Date Name of Details of Existing Pipeline Chainage / Details of Repairing Status Date & Time Remarks

Section Location of Material

Leakage Consumed

Type Class Dia Repaired Un-Repaired

Signature of Contractor

ANNEXURE-IX ASSET LIST & STATUS

Electromechanical

Equipment status

Location/ Make/ Specifications/ ((O) Operational, (R)

Sr No Equipment Headwork

section Brand Capacity Minor repairs, (D)

1 List of pump sets

List of panels, circuit

2 breakers, starters

5 Dewatering sets

Electromechanical items will include all electrical and mechanical equipment such as, motors, pumps, panels,

starters, breakers, dosing device, lifting devices, Clariflocculatorbridge, transformer, valves, gates etc.

Make/ Dimensions

Sr No Component Headwork Location Remarks (condition)

Material (length, area)

1 e.g. Rapid sand filter plant

Civil structures will include

 Intake/ offtake/ tube well etc. source structures

 H/W and PS structures

 Sumps, HGLR, ESR and other storage structures

 Mention section details

 Distribution network

The baseline assessment as part of asset and inventory survey conducted has been placed below for reference.

Abstract of Asset Inspection Report

O&M Package Name

Scope of corrective action If new agency, inclusion in Part

Sl. No. Asset Name & description Location Issue

Name & Signature of DEE Name of Subdivision

Date of inspection Name & Signature of EE, Date

ANNEXURE-X CITIZEN GRIEVANCE LOGS

Sl. Village Taluka Nature of Complaint Sub-nature of complaint Total count