SELECTION OF SERVICE PROVIDER FOR PROVIDING GARDEN SUPERVISORS & COMPUTER OPERATORS AT PARKS & GARDEN DEPARTMENT OF AHMEDABAD MUNICIPAL CORPORATION

➢ Tender/ Technical Bid Opening Date & Time Date : 30.10.2026, 5:00 pm

Ahmedabad Municipal Corporation

Corresponding Office:

Parks & Garden Department , Rasala nursery

Opp. Law Garden BRTS Bus Stand, Near Ellisbridge Gymkhana,

Navrangpura, Ahmedabad-380006

Email Address: - [email protected]

Invitation to Bidder

1 Ahmedabad Municipal Corporation is desirous to avail service of service provider for Supply/

Providing Of technical staff & other staff at various department of Ahmedabad Municipal

Corporation & its attached premises

2. Municipal Commissioner, Ahmedabad Municipal Corporation invites online tender on behalf of

Ahmedabad Municipal Corporation, only from the qualified and eligible Parties for the following work.

Sr Name of Work Tender Fee EMD (Rs)

(including GST)

1 Providing Garden Supervisors &

Computer Operators at Parks &

Garden Department of Ahmedabad 18% GST@2700 = 12,53,747.00/-

Municipal Corporation. 17700=00

3 Eligible agencies may visit/inspect the site on any working day from between 11.00 AM to 04.00 PM

by contacting office of the Municipal Commissioner's Central Office of Ahmedabad Municipal

4. After filling online details All relevant information/physical documents as specified in the tender shall be

submitted by speed post or RPAD or Courier or by hand delivery with processing fees (Tender Fees,

5. Bids must be accompanied by the earnest money (Bid Security) and Tender Fee of the amount specified

for the work in the table in point 2 of this Notice Inviting Tenders and should be in the name of "Municipal

Commissioner, Ahmedabad " payable at Ahmedabad. The earnest money will have to be in the form of

DD/ Bank Guarantee as specified in the bidding document. This DD/ Bank Guarantee shall be from any

of the Approved Bank to Ahmedabad Municipal Corporation. The list of the Approved Banks is

specified in the Annexure 11. The Tender Fee is non refundable and shall be paid along with the tender

6. Bidder has to attach self attested copies of all documents mentioned in the bid documents.

7. The bid which does not comprise Bid Security/EMD and Tender Fees shall not be accepted and liable

8. The Price Bid of those bidders whose bid meets the eligibility and qualification criteria will be opened.

9. Conditional Bid shall not be accepted and liable for rejection.

10. Before the deadline for submission of bids, the Authority may modify the bidding documents by using

addendum. Any addendum thus issued shall be part of the bidding documents and the copy of the same

should be signed and attached with tender document. The addendum shall be posted online only. Bidders

are required to check for any addendum/ corrigendum before submitting online bid/ tender

11. The decision of authority for selection or rejection of the offers shall be final and binding to all.

Ahmedabad Municipal Corporation may at its sole discretion reserved the right to form a panel of service

providers- manpower outsourcing agencies for execution of the work mentioned in the aforesaid tender

to hire professional and competent services from amongst the successful bidders/ agencies, if the authority

desires and agencies shows their willingness to work on L1 rate per services.

12. All other details can be seen in the bidding documents which can be downloaded from Ahmedabad

Municipal Corporation website www.ahmedabadcity.gov.in and https://tender.nprocure.com/ Bidders

are required to submit their bid/ tender online @ https://amctender.nprocure.com

13. Bidders are required to submit their Bids in the format along with all necessary documents/Information

specified in the Tender only by speed post or RPAD or Courier or by hand delivery at following

Parks & Garden Department , Rasala nursery

Opp. Law Garden BRTS Bus Stand, Near Ellisbridge Gymkhana,

Navrangpura, Ahmedabad-380006

Email Address: - [email protected]

14. A prospective bidder requiring any clarification of the bidding documents may notify the Authority by email

or through post/ courier/ Email twenty four (24) hours before the Due Date of Pre Bid Meeting at the

Authority’s address indicated below.

Parks & Garden Department , Rasala nursery

Opp. Law Garden BRTS Bus Stand, Near Ellisbridge Gymkhana,

Navrangpura, Ahmedabad-380006

Email Address: - [email protected]

15. Information for online participation

Internet site address for e-Tendering activities will be https://tender.nprocure.com

Interested bidders can view detailed tender notice and download tender documents from the above

mentioned website.

Bidders who wish to participate in online tender have to register with the website through the “New User

Registration” link provided on the home page. Bidder will create login id & password on their own in

registration process.

Bidders who wish to participate in this tender need to procure Digital Certificate as per Information

Technology Act-2000 using that they can digitally sign their electronic bids. Bidders can procure the same

from any of the CCA approved certifying agencies, or they may contact (n) code Solution at below

mentioned address and they will assist them in procuring the same. Bidders who already have a valid Digital

Certificate need not to procure the same. In case bidders need any clarification regarding online

participation, they can contact

M/S (N) code Solution 301, G.N.F.C. Info Tower, Near Grand Bhagwati Hotel, Ahmedabad

https://tender.nprocure.com.

Bidders who wish to participate in e-Tender need to fill data in predefined forms of tender fee, EMD, PQ

(Technical) or experience details and Price bid only. Bidder should upload scan copies of reference

documents in support of their eligibility of the bid.

Municipal Commissioner, AMC

2. INSTRUCTION TO BIDDERS FOR BID PREPARATION AND SUBMISSION...................

2.11 Right to call for more information /documents..................................................................

2.13 Bid Evaluation Method and Award Criteria .....................................................................

2.17 Failure to agree with the terms and conditions .................................................................

2.19 Authority’s right to accept any proposal and to reject any proposal ................................

4.2 Obligation and duties of Service Provider ........................................................................

4.7 Termination due to Event of Default of the Service Provider............................................

4.8 Termination due to Event of Default of the Authority........................................................

4.10 Representation and Warranties of Service Provider .........................................................

4.11 Representation and Warranties of Authority .....................................................................

Annexure 7: Anti Blacklisting and other required declaration Certificate........................................

Annexure 12: Experience and Work Certificate Table ......................................................................

In this Tender, the following word (s), unless repugnant to the context or meaning thereof, shall have

the meaning(s) assigned to them herein below:

“Authority” means the Ahmedabad Municipal Corporation and shall include its authorized

successors and assigns at all times.

“Applicable Laws” means all statutes and laws promulgated or brought into force and effect by the

Central Government of India or any State Government(s) or Local Government(s), including

regulations and rules made by them, and judgments, decrees, injunctions, writs and orders of any

court of record, as may be in force and effect during the subsistence of this Agreement or Contract.

“Applicable Permits” means all clearances, permits, authorizations, consents and approvals required

to be obtained or maintained under Applicable Laws in connection with the providing manpower

outsourcing services as per the Scope of Work during the subsistence of this Agreement.

”Bid” means the proposal submitted by the Bidder(s) in response to this Tender in accordance with the

provisions hereof including technical proposal and financial proposal along with all other documents

forming part and in support thereof as specified in this Tender.

“Bidder” means any partnership firm or a company who submits a Bid along with Bid Security under

this Tender within the stipulated time for submission of Bids.

“Bid Security” or “Earnest Money Deposit (EMD) “means Security furnished by the Bidder of amount

specified in Notice Inviting Tender as part of detailed Bid.

“Bid Process” means the process of selection of the Successful Bidder through competitive bidding and

includes submission of Bids, scrutiny and evaluation of such Bids as set forth in the RFP.

“Bid Value” means the aggregated amount quoted for Supply / Providing Manpower outsourcing

Services at various department of Ahmedabad Municipal Corporation and its attached Premises

as specified in Scope of Work during the Contract Period.

“Contract Period” shall have a meaning specified in clause 4.1 of General Condition of Contract

Equipment/Material is the Service Provider's instrument brought for providing services as per scope.

Letter of Acceptance” or “LOA” means the letter issued by Authority to the Successful Bidder to

undertake and provide Service in conformity with the terms and conditions set forth in the Tender any

subsequent amendments thereof and contract.

“Parties” shall mean the parties to this Agreement and “Party” shall mean either of them, as the context

may admit or require.

“Performance Security” shall mean the Bank Guarantee furnished by a successful Bidder for punctual

and due performance of its duties as per terms and conditions of this Tender.

Remedial Period is the period specified by Authority in which Service Provider shall be required to

remedy the breach or offence or damage caused by negligence of its staff as per the direction of

"Garden Supervisor" shall mean professional who manages the day-to-day operations of landscaping

and grounds keeping projects. They lead gardening teams, plan daily tasks (like planting, pruning, and

watering), ensure plant health and aesthetic appeal, and manage supplies.

“Computer Operator” means a person deployed for carrying out computer operation, data entry,

documentation, record maintenance, preparation of reports/statements, correspondence and other

computer-related office work as directed by Authority.

Tender “shall mean this Tender document which comprises of the following sections: NIT,

Instructions to Bidders, Scope of Work, General Conditions of Contract, Service Level Agreement.

“Termination” shall mean early termination of this Agreement pursuant to Termination Notice or

otherwise in accordance with the provisions of this Agreement but shall not, unless the context

otherwise requires, include expiry of this Agreement due to efflux of time in the normal course.

“Termination Date” shall mean the date specified in the Termination Notice or Notice of

Termination as the date on which Termination occurs.

“Termination Notice” means communication issued in accordance with this Agreement by one Party

to the other Party terminating this Agreement.

Successful Bidder”, shall mean the Bidder who is awarded the work under this Tender

Scope of Work is defined as the scope of works defined in clause 3 “Scope of Work” of this Tender

elsewhere specified in this Bidding documents, which the Service Provider shall be required to perform

during the Contract Period.

Service Provider” shall mean the Successful Bidder for providing Garden Supervisors and Computer

Operators with whom Ahmedabad Municipal Corporation shall enter into the Agreement/Contract.

“Locations” Locations have generally following meaning but it is not limited to this only, Ahmedabad

Municipal Corporation may avail the service at any other location also.

1 Parks & Garden Department of Ahmedabad Municipal Corporation

Any other term(s), not defined here in above but defined elsewhere in this Tender shall have the

meaning(s) ascribed to such term(s) therein and shall be deemed to have been included in this Section.

2. INSTRUCTION TO BIDDERS FOR BID PREPARATION AND SUBMISSION

2.1 Eligibility of Bidder

The Bidder must meet eligibility criteria specified below:

A. The bidder must have an average annual turnover during the last 3 years ending 31st March of

the previous financial year (i.e.2023-24, 2024-25, 2025-26) should be at least of 01 cr. from

Manpower Outsourcing Services (except security and housekeeping staff and ticket

clerk/collector) For this bidder is required to submit, Certificate of Turn Over from Certified

Charted Accountant on C.A.’s Letter Head only as per Annexure-3

B. The bidder shall have the following registrations and details of the same be provided in the

Technical Bid: Agency should furnish the copies of the following documents.

• Registration Certificate under: Contract labor (R&A) Act

• Profession Tax (EC & RC)

• Audited Balance sheet,

• Income & Expenditure Account,

• Profit & Loss Account for Three Financial years. (i.e., 2023-24, 2024-25, 2025-26)

C) Only the bidders which are constituted as Companies under the Indian Companies Act, 2013, or

are Partnerships under the Indian Partnership Act, shall be eligible to apply, as a single bidder.

No proprietorship firm and/or foreign national is eligible for this Work. (Companies or

partnership firm which are constituted before 01/04/2023 and meeting eligibility and qualification

criteria will be eligible for tender).

D) Consortium/ joint venture is not allowed to bid.

E) Only single entity bidder is allowed to participate in Bidding Process. Bids can be submitted by

single entities only. There shall not be more than one bid from a one bidder for one package.

F) The bidder should not be currently under debarment / black listed by any of the institute /

organization covered under State or Central Govt. For which and other necessary declaration the

bidder is required to submit notarized affidavit on Stamp Paper having value of Rs. 300/- (As per

G) The successful bidder have to submit a valid labour license for providing of not less than

Manpower outsourced technical and other staff (excluding security, housekeeping staff, and ticket

clerks/collectors) within three months from the date of issue of the work order.

H) The Tenderer should submit a solvency certificate from a Nationalized Bank / Scheduled Bank

of an amount of at 75 lakhs Bank Solvency shall not be older than one year period.

2.2 Qualification Criteria

a) The bidder must have an experience and satisfactory work completion certificate for providing

Manpower Outsourcing technical staff & other staff (except security and housekeeping staff and

ticket clerk/collector) in any Govt. or Public or Private Sector Institution / Department during last

Three years (2023-24, 2024-25, 2025-26) should be either of the following:

1) Three completed work assignments of having deployment of not less than 50 Manpower

outsourcing technical staff & other staff (except security and housekeeping staff and ticket

clerk/collector),

2) Two completed work assignments of having deployment of not less than 63 Manpower

outsourcing technical staff & other staff (except security and housekeeping staff and ticket

clerk/collector),

3) One completed work assignment of having deployment of not less than 100 Manpower

outsourcing technical staff & other staff (except security and housekeeping staff and ticket

clerk/collector)

b) The bidder without such an experience will not qualify for consideration and his bid will not be

taken into account. Agency must be required to enclose satisfactory work completion certificate

stating number of persons deployed as per Annexure

Bid Submission Format:

After filling online details, The Bidders are required to submit the Bid in two envelopes, the details for

which are specified below:

a) Envelope 1: Tender Fee and EMD

(1) The Tender Fee for the amount specified in the Notice Inviting Tender in form of a Demand

Draft/ Pay order from an approved List of Banks (As per Annexure-11) in favor of “Municipal

Commissioner, Ahmedabad ", payable at Ahmedabad. The tender fee is non refundable.

(2) The Bid Security /EMD of the amount specified in the Notice Inviting Tender only in form of

a Demand Draft or Bank Guarantee from an approved List of Banks as specified in Annexure

in favor of “Municipal Commissioner, Ahmedabad", payable at Ahmedabad.

The envelope shall be super scribed as “Envelope 1: Tender Fee and EMD”.

b) Envelope 2: Bidder Information and Qualification Bid

(1) Letter of Bid, General information, Legal Status including MOA, AOA and Partnership Deed in

case of Bidder being a Partnership Firm.

(2) The Bidder is required to submit the annual income/ turnover for 3 financial years (i.e. 2023-24,

2024-25, 2025‑26) and as certified by Chartered Accountant.

(3) Evidence in terms of necessary supporting documents i.e. experience and satisfactory work

completion certificate with related work order etc.

(4) Copy of Registration certificate as per clause 2.1.

(5) Notarized Power of Attorney to authorized signatory of Bidder as per Annexure

(6) Affidavit on stamp paper stating that Bidder has provided true information as per Annexure

(7) Anti- Blacklisting information as per annexure

(8) All the Annexure form (Annexure 1 to Annexure 14).

(9) Copy of all registration certificates and other documents as per clause

(10) This Tender and amendment issued there of duly signed by Authorized signatory.

c) The envelope shall be super scribed “Envelope 2: Bidder Information and Qualification Bid

. The Bidder is required to submit two copies of Envelope 2. One is marked as “Original” and another

d) Financial bid and Bid Security

(1) The Price Bid:

(To be submitted online only)

2.3 Language of Bid

The bid and all correspondence and documents related to the bid exchanged between the Bidder

and the Authority shall be written in the English language. Supporting documents and printed

literature furnished by the bidder may be in another language provided they are accompanied by

an accurate translation of the relevant passages in the English language, in which case, for

purposes of interpretation of the bid, the English translation shall prevail.

2.4 Bid Validity

(1) Bids shall remain valid for a period of 180 days (one hundred and eighty days) from the Bid

submission date specified in Notice Inviting tenders. A bid valid for a shorter period shall be

rejected by the Authority as non-responsive. If any bidder withdraws his bid/ tender during the

Bid Validity Period or makes any modifications in the terms and conditions of the bid, the said

earnest money/Bid Security shall stand forfeited.

(2) In exceptional circumstances, prior to expiry of the original bid validity period, the Authority

may request the bidders to extend the period of validity for a specified additional period. The

request and the responses there to shall be made in writing. A bidder may refuse the request

without forfeiting his Bid Security. A bidder agreeing to the request will not be required or

permitted to modify his bid but will be required to extend the validity of his Bid Security for the

period of the extension, and in compliance with Clause 2.6 in all respects.

2.5 Bid Security

(1) The bidder shall furnish as part of its Bid, a Bid Security in the amount as stipulated in the Notice

Inviting tenders for this Work. The Bid Security shall be drawn in favour of "Municipal

Commissioner Ahmedabad ", and may be in one of the following forms:

a. Bank Guarantee from any Approved Bank to Authority. The list of Approved Banks to Authority

is specified in Annexure

The format of Bank Guarantee shall be in accordance with the sample form of Bid Security

included in the Annexure-8 of Bid Document.

b. Demand Draft issued by any Approved Bank.

(2) Bank Guarantees issued as surety for the bid shall be valid for 28 days beyond the validity of the

bid. (i.e. 208 days from Bid Due Date).

(3) Any bid not accompanied by an acceptable Bid security as per the clause 2.6 (1) and (2) above

shall be rejected by the Authority as non –responsive and Bid Shall be considered rejected.

(4) The Bid Security of the technically unsuccessful bidders will be returned as promptly.

(5) The Bid Security of the successful bidder, along with second and third lowest bidder, will be

returned when the successful bidder furnished the required Performance Security as per clause

2.18 and signed the agreement.

(6) Bid security is a non interest bearing deposit.

(7) The Bid Security may be forfeited-

a) In case of unclear offer and/or conditional offer, such bid is not acceptable by the Authority and

so the Bid Security shall be forfeited.

b) In case of a fraudulent offer where information provided is found to be forged or misleading.

c) In case of revision and/or modification of terms of bid or withdrawal of bid during the validity

d) if the bidder withdraws his bid during the period of Bid validity;

e) For the successful bidder, if the Performance Security is not deposited within the stipulated time

f) If the Agreement is not executed within the time period specified in the LoA or as specified by

the Authority, even though Performance Security has been paid. (In this case, both Bid Security

and Performance Security will be forfeited and LoA will be cancelled).

g) If the successful bidder wants to withdraw before signing of Agreement.

h) In the event, bidder, after the issue of communication of acceptance of his bid by the Authority,

fails/ refuses to start/ execute the work as herein the bidder shall be deemed to have abandoned

the contract and such an act shall amount to and be construed as the bidder’s calculated and

willful breach of contract, the cost and consequences of which shall be to the sole account of the

bidder and in such an event the Authority shall have full right to claim damages thereof in addition

to the forfeiture of the Bid security deposited in terms of this bid documents.

2.6 Bid Signatory

The bidder will appoint an authorized signatory for signing the bid and acting as representative.

The requisite authorization of this person in the form of Board Resolution/Partners Resolution or

Power of Attorney will be required to be attached with the qualifying bid.

2.7 Deadline for Submission of Bids

(1) Bids must be received by the Authority at the address specified in NIT (Notice Inviting Tenders)

not later than the time and due date specified in the Notice Inviting Tenders section.

(2) The Authority may, at his discretion, extend the deadline for submission of bids by issuing an

amendment in accordance with Clause 2.9, in which case all rights and obligations of the

Authority and the bidders previously subject to the original deadline will thereafter be subject to

the deadline as extended.

2.8 Amendment of Bidding Documents

(1) Before the deadline for submission of bids, the Authority may modify the bidding documents by using

(2) Any addendum thus issued shall be part of the bidding documents and signed copy of the same should

be submitted with the Bid. The addendums shall be posted online only. Bidders are required to check

for any addendum / corrigendum before submitting online bid/ tender.

(3) To give prospective Bidders reasonable time in which to take an addendum into account in preparing

their bids, the Authority may its sole discretion extend as necessary the deadline for submission of bids.

(1) Any bid received by the Authority after the deadline for submission of bids prescribed in Table

in Notice Inviting Tenders will be returned unopened to the bidder.

2.10 Modification and Withdrawal of Bid

No bid may be withdrawn in the interval between the bid due date and the expiration of the

validity period.

2.11 Right to call for more information /documents

If during bid evaluation, the Authority finds certain information or documents not having been

submitted by the bidder, of being made available partially only, the Authority, at its sole an

absolute discretion retains the right to

a. evaluate the bid based on submitted documents only or

b. ask for the missing information or documents from the bidders .

The Authority’s decision in this case would be final and binding.

2.12 Bid Opening Process

On the day of bid opening, Envelope 1 would be opened first and the Tender fee and EMD/Bid

Security shall be verified. Then Envelope 2 will be opened thereafter and its contents noted and

assessed. The Technical Evaluations of each Bidder shall be carried out. Technical assessment of

the Bid may then take place in absence of the bidders. The bidders qualifying as per the criteria

specified in Clause 2.1 and 2.2 shall be considered qualified. Price bid of only qualified bidders

shall be opened.

2.13 Bid Evaluation Method and Award Criteria

The Bidders are required to submit the Bid as per the clause 2.3 of this Tender. The Bid

Evaluations shall be carried out for each envelope. The Bids of the Bidders not submitting the

Demand Draft for Tender Fees and Bid Security shall be rejected. The detailed Bid Evaluations

process is described below.

a) Envelope 1: Checks of Tender Fees and Bid Security as per the clause 2.3(a).

The Envelope 2 of only those Bidders shall be opened who provided Tender Fee and EMD as

specified in as specified in the clause 2.3(a).

b) Envelope 2: Assessment of Eligibility and Qualification.

Assessment of eligibility and qualification of the bidder as against the criteria specified in clause

2.1 and 2.2. The bidders shall have to submit all documents as per clause 2.1, 2.2. In order to

qualify for next stage of Price Bid opening, Bidders are required to meet each of the eligibility

and qualification criteria. The Bidders meet all eligibility and qualification criteria shall be

considered as qualified bidder.

c) Assessment of Price Bid

The Bidder shall have to furnish its offer online in the price bid format.

The Bidders providing favorable terms in the form of lowest offer/Bid Value for providing

services shall be considered preferred bidder and considered for award of the Works/Contract.

2.14 Notification of Award

(1) Prior to expiration of the period of bid validity prescribed by the Authority, the Authority will

notify the successful bidder by cable/ fax/ email and confirmed by registered letter that his bid

has been accepted. This letter (called "the Letter of Acceptance") shall name the sum which the

Authority will pay the Service Provider in consideration of the providing services as specified in

scope and terms of contract ("the Contract Price"/” Bid Price”). On receipt of LOA, agency may

start work within one month from the date of LOA, delay in start of work will cause penalty of

Rs.1000/- per day for delayed period.

(2) The notification of award will constitute the formation of the Contract.

2.15 Signing of Agreement

(1) At the same time that the Authority notifies the successful bidder that his bid has been accepted,

the Authority will direct him to submit the Performance Security and attend the Authority's office

on a date determined by the Authority for signing the Agreement with Concern Authority

(2) Both the parties agree to enter into a detailed Agreement which shall consist of the Tender terms

and conditions and additions, if any. Authority reserves the right to incorporate such terms and

conditions in the Agreement in addition to those in the Tender, which are deemed to be necessary

by it and which do not materially affect the cost and revenues of the Licensee. The Agreement

shall constitute a contract between the Authority and the Licensee under the Indian Contracts

(3) The cost of agreement and duties such as stamp duty, registration charge if applicable any shall

be borne by the Service Provider.

2.16 Submission of Performance Security

(1) Within 15 (fifteen) days of the date of receipt of the Letter of Acceptance, the successful bidder

shall deliver to the Authority, a Initial Performance Security in the form of D.D./Pay order or

Bank Guarantee as specified in Annexure 9 from Approved Bank for an amount equivalent to

5% (Five percent) of the Contract Price (without GST)

(2) The Performance Security shall be valid for a period not less than sixty (60) days after the end of

Contract Period.

(3) Failure of the successful bidder to comply with the requirements of Performance Security and

Signing of Agreement shall constitute sufficient grounds for cancellation of the award and

forfeiture of the Bid Security including restriction on future participation in Authority’s projects

for a period as decided by the Authority.

2.17 Failure to agree with the terms and conditions

Failure of the successful Bidder to agree with the Terms & Conditions of the Tender, shall

constitute sufficient grounds for the annulment of the award, in which event Authority may award

the contract to the next best value Bidder or call for new proposals.

2.18 Understanding Terms

By submitting a proposal, each Bidder shall be deemed to acknowledge that it has carefully read

all parts of this Tender, including all forms, Appendix and annexes hereto, and has fully informed

itself as to all existing conditions and limitations.

2.19 Authority’s right to accept any proposal and to reject any proposal

Authority reserves the right to accept or reject any proposal, and to annul the bidding process and

reject all proposals at any time prior to award of contract, without thereby incurring any liability

to the affected Bidder or Bidders or any obligation to inform the affected Bidder or Bidders of

the grounds for Authority’s action.

2.20 Corrupt or Fraudulent Practices

(1) The Authority will reject a proposal for award if he determines that the Bidder recommended for

award has engaged in corrupt or fraudulent practices in competing for the contract in question.

The Authority will declare the firm ineligible, either indefinitely or for a stated period of time, to

be awarded a contract by Ahmedabad Municipal Corporation if it at any time determines that the

firm has engaged in corrupt or fraudulent practices in competing for the contract, or during

(2) “corrupt practice” means behavior on the part of officials in the public or private sectors by which

they improperly and unlawfully enrich themselves and/or those close to them, or induce others to

do so, by misusing the position in which they are placed, and it includes the offering, giving,

receiving, or soliciting of anything of value to influence the action of any such official in the

procurement process or in contract execution; and

(3) “fraudulent practice” means a misrepresentation of facts in order to influence a procurement

process or the execution of a contract to the detriment of the Borrower, and includes collusive

practice among bidders (prior to or after bid submission) designed to establish bid prices at

artificial non-competitive levels and to deprive the Borrower of the benefits of free and open

3 SCOPE OF WORK

The numbers given in Annexure “C” are tentative. The contractor shall provide resources, to meet the Contractual

obligations and /or as per requirement of Ahmedabad Municipal Corporation.

Providing Garden Supervisors & Computer Operators at Parks & Garden Department of Ahmedabad

Municipal Corporation

Sr. No Designation Minimum Education Qualification

1. Garden Supervisor BRS in Rural Studies (except Bachelor of Rural

Studies in Home Science)

10 Pass + Diploma in

Agriculture/Horticulture/Forestry

12 Pass + B.Sc. in

Agriculture/Horticulture/Forestry

2. Computer Operator Diploma or any Graduate + Certification

course in Computer

*The above-mentioned qualification is the minimum requirement and must be verified by the

concerned departmental authority at the time of deployment of manpower staff by the agency.

*Compulsory Age Criteria:

Minimum age limit 18 years and Maximum age limit 45 years for above all post

Tentative Manpower Requirement for Garden Supervisor & Computer Operator at Parks & Garden

Department of Ahmedabad Municipal Corporation

Tender No- / 2026-27 Manpower Requirement

Sr. No Designation Requirements

1. Garden Supervisor

2. Computer Operator

*Actual requirement may be different. The work order issued will be final. Above requirement are

tentative and may have required staff as per actual requirement of department.

4 GENERAL CONDITIONS OF CONTRACT

4.1 Contract Period

(1) The Contract Period shall be of one (1) year commencing from the date of work order which is extendable

up to one (1) years on mutual consent upon establishment of satisfactory performance to the Authority.

(2) In the event of Termination, the Concession Period shall mean and be limited to the period commencing

from the Commencement Date and ending with the Termination.

(3) In case of extension of Contract Period, the Service Provider is required to submit Performance Security of

the value and of the validity as decided by the Authority during the time of increase the validity period of

Performance Security for such period.

4.2 Obligation and duties of Service Provider.

(1) The Service Provider shall be required to do punctual and satisfactory performance of its Scope specified in Clause

(2) Deploy the personnel of required numbers at the locations as specified by the Authority as and when required

at the cost of the Service Provider. Authority shall not provide any logistic/transportation cost.

(3) The Service Provider shall be responsible to regular performance of duty assigned at the location specified by

Authority and take appropriate steps so that illegal use, unlawful activities and such other action may not happen

(4) The Service Provider shall not claim any amount more than the amount fixed by way of contract by the Authority.

(5) The Service Provider shall be responsible to adhere with the conditions of the Minimum Wages Act for

making the payment of salary/ wages to the staff deployed.

(6) The Service Provider shall ensure that during situations of natural calamities, riots, disturbances or any other Force

Majeure events, all personnel deployed by the Service Provider shall perform the allocated duties in full strength.

(7) The Service Provider shall have to ensure satisfactory standards of its competency, conduct, uniforms and integrity

of the personnel deployed.

(8) The Service Provider shall have to supervise and monitor the acts and duties of the personnel deployed on regular

basis and ensure effective discharge of their duties.

(9) In case Authority or supervisor of Authority observed neglect of duty, undesirable act, act against the interest

of Authority, misbehavior and consumption of alcohol while on duty, the Authority shall direct the Service

Provider for replacement of such personnel on immediate effect (within one hour of intimation from

Authority). The Service Provider is required to act proactively and replace all such persons with competent persons.

Such acts of personnel of the Service Provider shall attract penalties/ damages as specified in the Damage/Penalty

(10) Agency shall not transfer or assign contract to any other party in whole or in part. The subcontracting is not

allowed. Such instance would lead to Termination and forfeiture of Performance Security.

(11) The Service Provider shall indemnify and hold harmless Authority & its employees, for any losses that it

might suffer while performing its duties/scope/ services. The Authority shall not defend the Service Provider

or any its employee in courts by any person who has commenced court proceeding while performing its duties.

The expense on all such account shall be borne by the Service Provider only.

(12) The personnel deployed by the Service Provider shall be deemed to be employee of the Service Provider and shall

not be considered or deemed to be the employees and of the Authority.

(13) The Service Provider shall be required to inform the Authority three days prior to execution of contract the names

and other required details of the persons to be deployed. Such person shall be issued a laminated I.D affixing latest

photograph giving details of Name, Age, Name of the Agency, date of appointment, any other details, duly signed

by responsible officer of the Agency. The identity card should be worn by each staff which shall in turn give

details regarding their full name, age identity marks, signatures of the bearer and also of the issuing authority

(14) In case the person so deployed is found to be "not alert” or commits a breach of any of the terms and conditions

of the contract, the Authority shall have the right to impose any punishment or fine/damages as specified in the

Damage/Penalty clause.

(15) The agency shall not deploy or shall discontinue deploying the person(s), if so desired by the authorized

person of Authority at any time without assigning any reason whatsoever.

(16) The Service Provider shall be solely liable for all payment / dues of the personnel employed and deployed by

it. The Service Provider shall fully indemnify Authority against all the payments, claims and liabilities whatsoever

incidental or directly arising out of or for compliance with or Enforcement of the provisions of any of the labor or

other laws to the extent they are Applicable.

(17) The Service Provider shall be absolutely responsible and liable for any and all personal injuries or death and /

or property damage or losses suffered due to negligence of the Service Provider’s personnel in their performance

of the services required under the contract or any other reasons.

(18) Authority shall not be liable to offer legal services for the offence, if any, committed any staff of the Service

(19) The Service Provider shall only be liable for any illegal action or omission made by the personnel employed

(20) The Service Provider shall be liable take appropriate insurance cover of all personnel employed and third

party insurance and provide documentary evidence to Authority from time to time. The insurance cover shall

be valid till contract period. The proceed of the insurance shall be applied to cover the claim from the third party,

Authority staff and service provider’s employee.

(21) The Service Provider is required to comply with all legal and statutory requirements such as valid license,

labor laws including wages, maintenance of registration under the various act during the Contract Period. Authority

may ask for providing evidence of all such legal requirements. Non compliance of such legal requirements shall

be considered as breach and default by the Service Provider and Authority may withheld payments and impose

penalties or damages for such breach as specified in 4.6. If not so specified then it shall be decided by the Authority.

(22) The Service Provider shall ensure that all relevant licenses pertaining to provision of applicable act have been

obtained from relevant Government Authorities for respective sites / premises.

(23) Agency supervisor has to check attendance of the staff daily and get it counter signed by the concerned department

of Authority and also maintain daily attendance register.

(24) The Service Provider shall be required to abide by instructions issued by the Authority time to time.

(25) Ensure alertness and attentiveness of the personnel deployed through surprise checks (during day and night).

(26) Submit a monthly report of compliance clearly stating complaint received, action taken and happenings in the sites

/ premises to of the Authority where it has been directed to provide services.

(27) A local representative of the Service Provider shall be in-charge of the project and shall be responsible for the

efficient rendering of the service under the contract. While working at the sites/ premises, they shall work

under directives and guidance of the Authority and will be answerable to the Authority for acts. This will, however,

not diminish in any way, the agency's responsibility under contract to Authority.

(28) The Service Provider shall ensure that the personnel deployed by it are disciplined and do not Participate in

any prejudicial activity to the interest of the Ahmedabad Municipal Corporation / Govt. of India / any state / or

any union territory.

(29) The day-to-day functioning of the services shall be carried out in consultation with and under direction of the

Authority. Proposals for efficient functioning manpower shall be discussed, considered and implemented from

time to time by the agency with approval of Authority.

(30) Ahmedabad Municipal Corporation will be entitled to issue oral orders to the Bidder for any work required

by reason of such emergency. Ahmedabad Municipal Corporation shall ensure that such oral orders shall be

followed up with written communication.

(31) In the event of any personnel being on leave / absent, the agency shall ensure suitable alternative arrangement

to make up for such absence.

(32) Staff requirement mentioned in tender is tentative. It may vary time to time.

(33) Provide additional staff as and when required by the Authority as specified in the scope. If any point of time

Ahmedabad Municipal Corporation authority inform service provider to start work at other place not defined in

tender than service provider may provide staff at rate quoted in tender and as per same tender condition within

days of work order.

(34) BIO Metric Attendance of all the employee must be done on daily basis on joining the duty and at end of the duty

(35) No complaint will be entertained after opening of Financial Bid from any Tenderer or others.

(36) No complaint will be entertained from third parties who have not participated in tender after opening of Technical

(37) Bidder must have to provide minimum 2 Supervisor for managing the deployed manpower under this tender

contract and his contact must be provided to the concern department. No additional charges shall be paid for

the supervisor/representative; the agency shall bear these charges.

officials of Ahmedabad Municipal Corporation may order variations in the scope or quantum of work through a written

variation order. The payment for the variation shall be worked out on the basis of contract rates for manpower.

Payment Procedure:

Payment will be made after submission of bill (triplicate) in the succeeding month by the concern department. Payment

of the bill will be based on computerized print outs in standardized Performa (approved by Establishment Officer, Central

Office, AMC) along with computerized Bio metric generated attendance sheet in respect of the persons deployed.

Awarded Agency has to submit the details as per Annexure-13 and Annexure-14 with their monthly bill and any point

of time any other necessary details asked by Ahmedabad Municipal Corporation officials has to be provided to make

4.3 Obligation of Authority

1. Authority is responsible for correctness and completeness of the Scope of the Work.

2. Allocate the location to Service Provider for carry out its obligations under this Contract and Scope of Work.

3. Make regular payment to the Service Provider for its punctual performance of obligations, scope and after

submission of required documents

4.4 Payment Terms

(A) Payment Procedures and terms

(1) The payment to the Service Provider shall be made on Monthly basis. The monthly payment of service

provided shall start from the end of the first month of deployment.

(2) The Service Provider shall raise regular monthly invoice and submit to Authority.

(3) No extra amount other than contractual liability to manpower staff or Agency will be paid to any of the

servants or employees or Officers of the person or institution to whom the contract is given.

(4) The Service Provider shall submit self certified annexure-13 and 14 and photocopy of the monthly attendance

record / format as per the given by authority (i.e. name and no of personnel deployed for each shift, location of

deployment, designation and their attendance etc.) along with the monthly bill. The attendance record shall be

prepared from the daily register and bio metric attendance system. The Service Provider shall maintain the record

displaying the attendance/presence of no of manpower personnel for each shift along with location, and

designation. This Register should be countersigned everyday by authorized representative of the Authority. Service

provider may collect weekly biometric attendance Via 311 app from authority and tally with their data. If

found any discrepancy may contact authority immediately.

(5) Upon receipt of the invoice, Concern department Authority will verify the invoice against the records of attendance

register and adjusted against any error, damages/penalties and other adjustment as may be applicable against the

invoice under the terms of contract/agreement. The Concern department Authority shall make pay (agreed amount

as per agreement) to Service Provider after making any tax deductions at source as applicable under Income Tax

law governing in India.

(6) Agency should provide the bank details of all staff before deploying to the locations and produce the monthly

statement of payment along with last month's ECR proof of EPF Payment and ESIC payment of these staff

with issuing bills for the next month.

(7) Agency has to submit bio metric attendance of his deployment to the Concern department Authority.

(8) Agency may make payment to their staff salary on or before 7th day after ending of each month or within 4 working

days of receiving attendance data from concern department.

(B) Other terms:

(1) The Service Provider will not be entitled to any other expenses except the fixed in the contract. The Authority has

right to direct the Agency to make payment to the staff in the presence of the representative of Authority.

(2) In the event of any revision or changes in statutory contributions such as Employer’s PF contribution rate or

Employer’s share of ESIC rate in future during the contract period, A.M.C. will paid accordingly to the

selected bidder.

(3) The working hours and shift pattern of the outsourced staff personnel shall be determined by the respective

department based on operational requirements and duty schedules. The Service Provider shall ensure that

personnel are deployed accordingly and comply with the assigned timings. The Authority reserves the right

to modify shift timings or working hours

(4) In case, the person so deployed is found ‘Absent’ or sleeping the Authority will charge penalties as specified

in the Damage/Penalty clause from the monthly contractual payments to the Service Provider.

(5) On occurrence of instances where personnel deployed for providing services are found to be engaged in

irregular/unethical activities and non performance the Authority shall deduct the requisite amount at the pro rata

basis from the bill of the Service Provider besides imposition of penalty/damages for non performance of the

terms of contract.

(6) The Authority shall pay additional amount for additional personnel deployed by the Service Provider at the

same terms as agreed specified in the contract. Provided such deployment of additional personnel should have

been as per the direction of the Authority.

(7) The Service provider is solely liable and responsible for pay allowance and salary to personnel engaged by it

as per the prevailing labour laws and liable for any breach of any prevailing laws during the Contract Period

and Authority shall not be liable for any violation of any breach or law by the Service Provider.

(8) The Service provider has to maintain attendance as per the instruction of authority.

4.5 Performance Security

(A) Submission of Performance Security

(1) The Service Provider shall submit the Performance Security within the time period and terms (i.e. amount, validity

period and form) specified in clause 2.17.

(2) Provided that if the contract is terminated for reasons other than attributable to the Service Provider’s breach

or non performance , the Performance Security, shall, subject to the Authority’s right to receive amounts, if any,

due from the Service Provider under this contract, be duly discharged and released to the Service Provider.

(B) Submission of Performance Security

The Authority shall be entitled to encash the Performance Security fully or partially as the case may be,

through a notice of 30 days (“Encashment Notice”) under the following circumstances:

(i) Non payment of any dues by the Service Provider to the Authority as required to be paid under the

Contract/Agreement including damages/penalties as provided.

(ii) An Event of Default not being remedied in Remedial Period by the Service Provider despite notice as

provided in this Agreement.

Provided the extend of such encashment shall be no greater in amount than that required to remedy the

circumstances warranting encashment stipulated above and provided further that in case of any encashment of the

Performance Security pursuant to the Encashment Notice, the Authority may return the amount so encashed

if the circumstances requiring the encashment have been remedied to the full satisfaction of the Authority.

The provision under this Sub-Clause authorizing the Authority to encash the Performance Security shall be

exercisable in addition to and without prejudice to the Authority’s right to do so under any other similar provision

the contract permitting encashment.

(C) Submission of Fresh Performance Security

In the event of the encashment of the Performance Security by the Authority pursuant to Encashment Notice issued,

the Service Provider shall within 20 (twenty) days of the Encashment Notice furnish fresh Performance

Security to the Authority, failing which the Authority shall be entitled to terminate Service Provider Agreement

by giving 30 days notice in accordance with the provisions herein.

4.6 Damages/Penalties

The Authority reserves the right to impose following agreed damages/penalties to the Service Provider for non

performance or breach of its duties, obligation and contract conditions:

1- SLAs for Monitoring performance

The SLAs and penalties that will be applied for measuring the performance of your company are detailed

Sr.No. Description Penalty

1 Any kind of misconduct/ misbehavior Rs. 500/- per complaint per day

2 without IDENTITY card Rs. 500/-per head per day

a. Any misconduct/misbehavior on the part of the manpower deployed by the contractor will not be tolerated and

such person will have to be replaced by the contractor at his own costs, risks and responsibilities immediately,

with written intimation to HOD of concern department of Ahmedabad Municipal Corporation.

b. The Contractor should ensure to maintain adequate number of manpower as per order given and also

arrange a pool of stand by manpower staff. in case any cadre of manpower staff absences from the duty,

the reliever of equal status shall be provided by the Contractor from an existing pool of man power staff.

If the required numbers of staff are less than required number of manpower as per order given a penalty

@Rs.1000/- per worker per day will be deducted from the bill.

c. The Penalty can be levied Rs. 5000/- per bill per month if agency fails to make staff salary on or before 7th of

next month or within 4 working days of receiving attendance data from department.

d. During the Contract Period, any theft (partial or otherwise) of the installations / property or, damage caused to the

installation / property on account of forced entry or similar acts leading to the deterioration or loss of the

installations / property or any other loss/damages to Authority and/or to the Third Party, caused due to the omission,

negligence, default or deficiency in service or obligations/duties of the personnel deployed by the Service Provider

, the Service Provider shall be liable to make good such loss or damage estimated by the independent valuation

agency appointed by the Authority for this purposes. On no performance of remedy of damage, the Authority

shall reserve the right to seek compensation by way of damages or recover the sum from the Performance

Security or deduct the same from the monthly bills raised by the Service Provider to the Authority, and / or invoke

Performance Bank Guarantee whichever is likely to meet the requirements of the Authority in its own view. If

amount exceeds the performance security then the Service Provider shall be liable to pay the said amount with

interest @ 12% per annum thereon from the seven days from the date of demand till the date of actual payments

4.7 Termination due to Event of Default of the Service Provider

Occurrence of following Events shall be considered as the Default by the Service Provider (the “Service

Provider’s Event of Default”):

a) The Service Provider fails to deploy the personnel in time period specified as per the direction of the

b) The Service Provider fails to accompany with the applicable laws, rules, regulation with respect to labour

laws, arm license and any other applicable law.

c) The Service Provider does not maintain a Performance Security, which is required as per terms of this

d) Any breach or offence or non performance which has caused serious damage to Authority’s assets.

e) The Service Provider sub contracts the scope of work.

f) Repetitive breach, offence and non performance of duties, scope and obligations of the Service Provider and does

not cure the breach, offence or its non performance in Remedial period as specified by the Authority.

g) The Service Provider becomes bankrupt or insolvent, goes into liquidation, has a receiving or administration order

made against him, compounds with his creditors, or carries on business under receiver, trustee or manager

for the benefit of his creditors, or if any act is done or event occurs which (under applicable Laws) has a

similar effect to any of these acts or events.

h) Change in Service Provider’s Ownership during this Contract without prior consent of Authority.

i) The Service Provider fails to procure and maintain insurance cover as required as per terms of this Contract.

j) Any time it is found that the Service Provider or its employee/security personnel deployed has indulged in the

unauthorized and illegal activities at the Authority’s premises.

k) The Service Provider failed to make any payments/damages/penalties due to Authority within period specified

without any valid reason.

l) The Service Provider repudiates this Agreement or otherwise evidences an intention not to be bound by this

m) Any representation made or warranties given by the Service Provider under this Agreement is found to be

false or misleading

On occurrence of any of above events or circumstances, the Authority shall provide notice to the Service Provider

to remedy the breach/ Default in reasonable time period specified in the notice. If the Service Provider shall

not cure or remedy the default/ breach then the Authority may at its sole discretion, upon giving 7 days notice to

the Service Provider, terminate the contract.

The Authority’s election to terminate the contract shall not prejudice any other rights of the Authority, under

the contract or otherwise. The Authority may at its sole discretion forfeit the Performance Security and may recover

from the amount due to the Service Provider on occurrence of any of the Service Provider’s Event of Default.

4.8 Termination due to Event of Default of the Authority

Occurrence of following Events shall be considered as the Default by the Authority (the “Authority Event of

a) The Authority repudiates this Contract or otherwise evidences an intention not to be bound by this

Contract/Agreement.

b) The Authority failed to make any payments due to the Service Provider within period specified in the Contract

without any valid reason.

c) The Authority or any Governmental Agency has by an act of commission created circumstances that have a

Material Adverse Effect on the performance of its obligations by the Service Provider and has failed to

cure the same within 40 days of notice thereof by the Service Provider.

d) Any representation made or warranties given by the Authority under this Agreement is found to be false or

Upon occurrence of all such events, Service Provider may send notice to Authority indicating the types of

Breach/default and reasons for which Service Provider’s obligations, scope and duties cannot be

Upon non cure of default in reasonable time period, Service Provider may upon giving 15 days notice to the

Authority, terminate the contract.

4.9 Force Majeure

(1) Neither party shall be to liable to the other for any loss or damage occasioned by or arising out of acts of god, and

in particular, unprecedented Floods, volcanic eruption, earth quake or other convulsion of nature, and other

acts such as but not restricted to general strike, invasion, the act of foreign countries, hostilities or war like

operations before or after declaration of war, rebellion, military or usurped power, strikes or boycotts (other

than those involving the Service Provider or their respective employees/representatives or attributable to any

act or omission of any of them) , An act of war (whether declared or undeclared), invasion, armed conflict or

act of foreign enemy, blockade, embargo, riot, insurrection, terrorist or military action, Expropriation or

compulsory acquisition by any Government Agency of any Authority’s Asset or rights of the Service Provider,

which prevent performance of the contract and which could not have been for seen or avoided by the Service

Provider or the Authority (the “Force Majeure”).

(2) The Service Provider shall ensure that during situations of natural calamities, riots, disturbances, pandemic

(declared by government) or any other Force Majeure events, all personnel deployed by the Service Provider shall

try to continue to perform the allocated duties and obligation in full strength and continue to protect the property /

staff of Authority.

(3) In such situation, Authority may at its sole discretion excuse the Service Provider from the Performance of its

obligations. If Force Majeure Event subsists for 60 days then either party may by notice to other party

terminate the Contract.

(4) In the event that Parties are unable to agree in good faith about the occurrence of or existence of a Force Majeure

event, such dispute shall be finally settled in accordance with the Dispute Resolution Procedure; provided that the

burden of the proof as to the occurrence of Force Majeure Event shall be upon the Party claiming relief and/or

excuse on account of such Force Majeure Event.

(5) Termination of the Contract (a) shall not relieve the Service Provider or Authority of any obligations

hereunder which expressly or by implication survives Termination hereof, and (b) except as otherwise

provided in any provision of the Tender expressly limiting the liability of either Party, shall not relieve either Party

of any obligations or liabilities for loss or damage to the other Party arising out of or caused by acts or omissions

of such Party prior to the effectiveness of such Termination or arising out of such Termination.

4.10 Representation and Warranties of Service Provider

The Service Provider represents and warrants to the Authority that:

a) It is duly organized and validly existing under the laws of India, and has full power and authority to execute

and perform its obligations and carry out the work as per the terms of contract.

b) It has taken all necessary actions under the Applicable Laws to authorize execution and delivery of this

contract and to validly exercise its rights and perform its obligations under this contract.

c) This contract constitutes its legal, valid and binding obligations, enforceable against it in accordance with

terms hereof, and its obligations under this Contact will be legally valid, binding and enforceable obligations

against it in accordance with the terms hereof;

d) it is subject to civil and commercial laws of India with respect to the Tender and this Contract/ Agreement

and it hereby expressly and irrevocably waives any immunity in any jurisdiction in respect thereof;

e) The information furnished in the Bid and as updated on or before the date of this agreement/contract is true

and accurate in all respects as on the date of this Agreement/contract.

f) the execution, delivery and performance of the this Tender and Agreement thereof will not conflict with,

result in the breach of, constitute a default under or accelerate performance required by any of the terms of the

Service Provider’s Memorandum and Articles of Association or any Applicable Laws or any covenant, agreement,

understanding, decree or order to which it is a party or by which it or any of its properties or assets is bound or

g) there are no actions, suits, proceedings, or investigations pending or, to the Service Provider’s knowledge,

threatened against it at law or in equity before any court or before any other judicial, quasi judicial or other

authority, the outcome of which may result in the breach of or constitute a default of the Service Provider

under the Tender or which individually or in the aggregate may result in any Material Adverse Effect;

h) it has no knowledge of any violation or default with respect to any order, writ, injunction or any decree of any

court or any legally binding order of any Government Agency which may result in any material adverse effect or

impairment of the Service Provider’s ability to perform its obligations and duties under this Tender and Agreement;

i) it has complied with all Applicable Laws and has not been subject to any fines, penalties, injunctive relief or

any other Civil or criminal liabilities which in the aggregate have or may have Material Adverse Effect;

j) no representation or warranty by the Service Provider contained herein or in any other document furnished by

it to Authority or to any Government Agency in relation to Applicable Permits contains or will contain any untrue

statement of material fact or omits or will omit to state a material fact necessary to make such representation or

warranty not misleading; and

k) no sums, in cash or kind, have been paid or will be paid, by or on behalf of the Service Provider, to any person by

way of fees, commission or otherwise for securing the Tender or entering into of the Agreement or for influencing

or attempting to influence any officer or employee of the Authority in connection therewith.

4.11 Representation and Warranties of Authority

The Authority represents and warrants to the Service Provider that:

a) It has full power and authority to grant the Tender and enter into Agreement with the Service Provider.

b) It has taken all necessary action under Applicable Law to authorize the execution, delivery and performance

of this Contract/Agreement;

c) The contract/Agreement constitutes its legal, valid and binding obligation enforceable against it in accordance with

the terms hereof.

d) It has good and valid rights for Site.

e) It has no knowledge of any violation or default with respect to any order, writ, injunction or any decree of any

court or any legally binding order of any Government Agency which may result in any material adverse effect or

impairment of the Service Provider’s ability to perform its obligations and duties under this Tender and Agreement.

4.12 Dispute Redressal System

In the event of a dispute or difference of any nature whatsoever between the Supplier and the Authority during the

course of the Works, the same shall be referred to the Municipal Commissioner, Ahmedabad Municipal

Corporation for resolution. The decision of the Municipal Commissioner, Ahmedabad Municipal Corporation

shall be final and binding on both the parties.

4.13 Severability and Waiver

If any provision of this Contract, or any part thereof, shall be found by any court or administrative body of

competent jurisdiction to be illegal, invalid or unenforceable the illegality, invalidity or unenforceability of

such provision or part provision shall not affect the other provisions of this Contract or the remainder of the

provisions in question which shall remain in full force and effect. The relevant Parties shall negotiate in good faith

in order to agree to substitute for any illegal, invalid or unenforceable provision a valid and enforceable provision,

which achieves to the greatest extent possible the economic, legal and commercial objectives of the illegal, invalid

or unenforceable provision or part provision. No failure to exercise or enforce and no delay in exercising or

enforcing on the part of either Party to this Contract of any right, remedy or provision of this Contract shall operate

as a waiver of such right, remedy or provision in any future application nor shall any single or partial exercise or

enforcement of any right, remedy or provision preclude any other or further such right, remedy or provision or the

exercise or enforcement of any other right, remedy or provision.

(1) The Service Provider shall at all times, i.e. during the subsistence of the Contract, defend, indemnify and hold

Authority harmless from and against all claims (including without limitation claims for breach of contract, death

or injury to a person or injury to property, or other tort claims) and expenses (including court costs) arising out

of or relating to the breach by Service Provider of any covenant, representation or warranty or from any act or

omission of the Service Provider or his agents, employees. Authority will notify Service Provider of any such

claim, suit or proceeding and will assist Service Provider (at Service Provider’s expense) in the defense of the

(2) The Service Provider shall be solely liable for all payment / dues of the personnel employed and deployed by

it. The Service Provider shall fully indemnify Authority against all the payments, claims, and liabilities whatsoever

incidental or directly arising out of or for compliance with or Enforcement of the provisions of any of the labour

or other laws to the extent they are Applicable.

4.15 No Partnership

Nothing contained in the Tender shall be construed or interpreted as constituting a partnership between the Parties.

Neither Party shall have any authority to bind the other in any manner whatsoever.

4.16 Governing Law and Jurisdiction

The Contract shall be construed and interpreted in accordance with and governed by the laws of India and the

Courts at Ahmedabad shall have jurisdiction over all matters arising out of or relating to the Contract.

4.17 Ownership & Protection of Property

Authority shall retain the title and ownership of any site allotted by it to Service Provider for purposes of carrying

out Service Provider’s obligations, duties and scope in relation to provide h services. Such title and ownership of

Authority in any such site shall not pass to Service Provider. The Service Provider is only permitted to carry out

its duties and obligations.

4.18 Risk Clause

The Contractor shall at all times have standby arrangements for carrying out the work under the Contract in

case of failure of the existing arrangement.

Municipal Commissioner, Ahmedabad Municipal Corporation reserve the right for termination of the contract at

any time by giving one month Written notice, if the services are found unsatisfactory and also has the right to

award the contract to any other selected Tenderer at the cost, risk and responsibilities of Contractor and excess

expenditure incurred on account of this will be recovered by Municipal Commissioner, Ahmedabad Municipal

Corporation from the Contractor Security Deposit or pending bill or by raising a separate claim.

• All necessary reports and other information will be supplied on a mutually agreed basis and regular meetings will

be held with the HOD of concern department of Ahmedabad Municipal Corporation

• Contractor and its staff shall take proper and reasonable precautions to preserve from loss, destructions, waste

or misuse the areas of responsibility given to them by the HOD of concern department of Ahmedabad Municipal

Corporation and shall not knowingly lend to any person or company any of the effects or assets of the Concerned

department under its control.

• In the event of loss/damage of equipment etc. at the premises due to negligence/carelessness of Contractor

staff, if established after a joint enquiry, then the Contractor shall compensate the loss to HOD of concern

department of Ahmedabad Municipal Corporation

• The Contractor or its representative/s shall meet HOD of concern department of Ahmedabad Municipal

Corporation regularly to take feedback regarding the services. The Contractor will also maintain a suggestion book

for comments on the services rendered by it.

• The Contractor shall, in performing its part of this Agreement, ensure the safety of the building and the

persons working in or visiting the various department & it's premises and shall indemnify HOD of concern

department of Ahmedabad Municipal Corporation for any loss or damage caused by any act of the Contractor or

its employees or staff etc.

• Licenses if any required for Manpower supply services at the site will be procured by the Contractor.

4.19 Work Order Issuance:

Work orders shall be issued in a centralized manner by the Authority. The Service Provider shall comply with the

deployment instructions as per the centralized work order

4.20 GST Applicability:

If Goods and Services Tax (GST) is applicable to any designated post or manpower category, it shall be paid extra

by the Authority in accordance with the terms specified in this Tender

4.21 Performance Security (S.D.):

The Performance Security (S.D.) shall be collected centrally by the Authority as per the terms of this Tender.

The Service Provider shall furnish the deposit in the prescribed format and timeline

4.22 Payment Processing:

Payments shall be processed by the concerned department where the outsourced personnel are deployed. The

Service Provider shall raise invoices accordingly

4.23 Pre-Audit Requirement:

As per prevailing norms, any bill exceeding ₹1,00,000/- shall be subject to pre-audit. The audit shall be

conducted by the respective Zone or Head Office prior to payment release

Formats for documents to be submitted

Annexure 1: Letter of Bid

(On the letterhead of Bidder)

Municipal Commissioner

Ahmedabad Municipal Corporation

Subject: With respect to tender for Selection of Service Provider for Providing Garden Supervisors &

Computer Operators at Parks & Garden Department of Ahmedabad Municipal Corporation

With respect to above mentioned subject, we are pleased to submit the bid. This offer is subject to all terms

and conditions contained in the tender document. We have not made any changes either directly or indirectly

in terms and conditions of the Tender. In additions to terms and conditions of this tender, we are not given

any written or oral promise from the Authority.

I am attaching as EMD Demand Draft / Pay Order of as under

DD / Bank Guarantee

Name of work Bank Name Date Amount

I am also attached Demand Draft / Pay Order as Tender Fee as under

Name of work DD / Bank Guarantee No Bank Name Date Amount

We are submitting duly signed and stamped two copies of Technical bid and all the necessary require documents

as per terms of Tender

We are fully aware that the Authority has right to accept any tender or reject any/all tenders without giving any

reason and upon rejection of tender/tenders we shall not be entitled to any right.

We have thoroughly read and understand all the terms and conditions of this tender and we promise to agree and

abide by all the terms and conditions of this tender. We have also visited the site and got clear idea about the

work profile and expectations of the Authority. We have signed and sealed each and every page of this tender

document and provided all true information/documents.

(Signature and stamp of the Authorized signatory of Bidder with date)

Annexure 2: Bidder Information

(On the letterhead of Bidder)

All Bidders are required to furnish the information in this format.

Head office address

Local office address (if any)

Facsimile E-mail

Place of Incorporation/ Registration Year of Incorporation/ Registration

7 Whether Company / partnership / or any other

IT Permanent Account Number (Copy to be

Provident Fund Number allotted by Regional

Provident fund office (copy to be enclosed)

10 ESI Registration Number

11 GST Registration Number

12 Professional Tax Registration Number

Main lines of business

All Bidders are required to furnish the documents such as MOA, AOA, Partnership Deed, GST registration and

registration as may be applicable.

(Signature and stamp of the Authorized signatory of Bidder with date)

Annexure 3: Bidder’s Turnover

on C.A.'s letter head

Name of Bidder:

All Bidders shall provide the information in the format as per this form. The information supplied shall be the

annual turnover from manpower outsourcing staff (except security and housekeeping staff and ticket

clerk/collector) for Three (3) financial years (i.e.,2023-24, 2024-25, 2025-26). This should be on letter head

of certified Chartered Account.

Annual Turnover for the Three (3) years (2023-24, 2024-25, 2025-26)

Year Manpower outsourcing Services (except security

and housekeeping staff and ticket clerk/

collector) business Turnover (in Rs. Lakhs)

Average of above

Seal and Signature of Statutory Auditor / Registered Chartered Accountant with Registration Number:

The Bidder shall have to submit, Audited statement for last Three(3) years.

Annexure 4: Details of Key Personnel

The Bidder shall provide the details and information of key personnel in table provided below.

Sr. Name of the Designation Qualifications Total Whether served in

Employee and Year of Experience Govt. or Public or Private

experience Institute and also provide

with Bidder tenure of services and

evidence of service records.

The Bidder shall also have to provide the detailed CV of Key personnel specified in following format

Sr. Particulars

2 Qualification (Bidder shall also provide supporting certificates)

3 Whether served in Provide tenure of services and evidence of service records.

4 Employment Record

(Nature and no of years of

Experience with different

organization and

5 Date of Birth

6 Any other information

7 Signature of Project

The Bidder shall also have to provide the records of no of persons employed by it

Whether Contractual or

Sr. No. Employee Name No permanent employee (provide

(Signature and stamp of the Authorized signatory of Bidder with date)

Annexure 5: Power of Attorney

(On a Stamp Paper of RS.300/- also notarized)

(Applicable in case of bid not being signed by the person directly authorized by the firm)

Municipal Commissioner

Ahmedabad Municipal Corporation

REF: Your Tender Ref.:

<Bidder’s name> hereby authorizes <Designated Representative’s name> to act as a representative of

<Bidder’s name> for the following activities vide its Board Resolution/ Power of Attorney attached

To attend all meetings with Ahmedabad Municipal Corporation /Employer or other entities associated with tender

for <Name of the Tender> and to discuss, negotiate, finalize and sign any bid or agreement and subsequent

Yours faithfully,

<Signature of appropriate authority of the Bidder >

Name of appropriate authority of the Bidder:

<Signature and name of the Designated Representative of the Bidder for acceptance of this Power of Attorney>

<Name of Bidder >

Encl: Board Authorization

Annexure 6: Affidavit on Stamp Paper

(On a Stamp Paper of RS.300/-)

It is certified that the information furnished herein and as per the document submitted is true and correct and

nothing has been concealed or tampered with. We have gone through all the conditions of tender and are

liable for any punitive action for furnishing false information/ documents.

Dated this day of

(Company Stamp)

In the capacity of duly authorized to sign bids for and on behalf of:

Authorized Signatory with designation

Annexure 7: Anti Blacklisting and other required declaration Certificate

(On a Stamp Paper of RS.300/-)

I M/s. (Bidder), (the names and address

of the registered office) hereby certify and confirm that we or any of our promoter/s / director/s are not barred by

Government of Gujarat (GoG) / any other entity of GoG or blacklisted by any state government or central

government / department / agency in India from participating in Project/s, either individually or as member

of a Consortium as on the -(Bid submission Date).

Further confirm that we or any of our promoter/s / director/s are not under a declaration of ineligibility for corrupt

and fraudulent practices by the Central Government, the State Government, Local Self Government body or any

public undertaking, autonomous body, authority by whatever name called under the Central, the State

Government or local self Government body.

We further confirm that we are aware that our Application for the captioned Project would be liable for rejection

in case any material misrepresentation is made or discovered with regard to the requirements of this Tender at

any stage of the Bidding Process or thereafter during the agreement period. Dated this Day

Name of the Bidder

Signature of the Authorized person

Name of the Authorized Person

Annexure 8: Bid Security

BANK GUARANTEE FOR BID SECURITY

(ON BANK’S LETTERHEAD WITH ADHESIVE STAMP)

Municipal Commissioner

Ahmedabad Municipal Corporation

This Deed of Guarantee is made on this day of , 2026 at by

a Bank within the meaning of the Reserve Bank of India Act and constituted under the

Banking Companies Acquisition and Transfer of Undertakings Act, 1970/1980 and having its Head

Office/Registered Office at and a Branch Office at (hereinafter referred to

as “the Bank” or “the Guarantor”, which expression shall unless it be repugnant to the subject or context hereof be

deemed to include its successors and assigns) in favour of Municipal Commissioner, Ahmedabad Municipal

Corporation having its Office at Ahmedabad

WHEREAS, the Ahmedabad Municipal Corporation undertook the process of competitive bidding in order to select

the most desirable firm/company for the (Work name) for which purpose Ahmedabad Municipal Corporation

issued a Tender inviting Bids from the Bidders;

WHEREAS, [name of Bidder] (hereinafter called “the Bidder”) shall submit

his Bid dated [date] for the above specified Works (hereinafter called “the Bid”).

In the event of any breach or non-performance of the following terms and conditions contained in the Tender

i. If a bidder withdraws or modifies his bid the proposal during the period of bid validity, or

ii. In the case of a Successful Bidder, fails to sign the Agreement or fails to furnish the required Performance

Guarantee (as defined below) with in stipulated time in accordance with the Tender Condition.

iii. In case of fraudulent bid where it is so established that the bidder has willingly and knowingly tried to mislead

Ahmedabad Municipal Corporation by providing false or fabricated information or

iv. If the Bidder submits a conditional Bid which would affect unfairly the competitive provision of other Bidders

who submitted substantially responsive Bids and/or is not accepted by Ahmedabad Municipal Corporation.

The Guarantor agrees absolutely, irrevocably and unconditionally guarantees and undertakes to pay to Ahmedabad

Municipal Corporation a sum of Indian Rupees without any protest or demur and upon receipt of first written

demand from Ahmedabad Municipal Corporation, without having to substantiate his demand, provided that in his

demand Ahmedabad Municipal Corporation will note that the amount claimed by him is due to him owing to the

occurrence of any one or more of the conditions, specifying the occurred condition or conditions.

This Guarantee will remain in force up to and including the date …/…/2026, being the date 28 days after the date

of expiration of the Bid Validity or as it may be extended by the bidder on a written request by concern authority,

notice of which extension(s) to the Bank is hereby waived. Any demand in respect of this Guarantee should reach

the Bank not later than the above date.

The jurisdiction in relation to this Guarantee shall be the Courts at AHMEDABAD and

Indian Law shall be applicable.

The claim in respect of this Bank Guarantee shall be admissible at any of our AHMEDABAD

IN WITNESS WHEREOF the Guarantor has executed this Guarantee on this day of

and year first herein above written.

Signed and delivered by the

Above named Bank by

It’s Authorized Signatory as authorized by

Board Resolution passed on /

Power of Attorney dated [ ................ ]

Authorized Signatory

In the presence of:

Annexure 9: Performance Security

(On stamp Paper of RS.300/-)

To: [Name of Authority]

[Address of Authority]

[Name and address of Successful Bidder] (Hereinafter called

“the Service Provider”) has undertaken, in pursuance of Agreement No. dated to

execute [Name of Agreement and brief

description of Works] (Hereinafter called “the Agreement”);

AND WHEREAS it has been stipulated by you in the said Agreement that the Service Provider shall furnish you

with a Bank Guarantee by an approved bank for the sum specified therein as security for compliance with his

obligations in accordance with Agreement; AND WHEREAS we have agreed to give Licensee such a Bank

NOW THEREFORE we hereby affirm that we are the Guarantor and responsible to you, on behalf of the

Licensee, up to a total of Rs. [amount of Guarantee]

[amount in words] such sum being payable in the types and

proportions of currencies in which the Agreement Price is payable, and we undertake in which the Agreement

Price is payable, and we undertake to pay you, upon your first written demand and without cavil or argument, any

sum or sums within the limits of Rs. [amount of Guarantee] as aforesaid without your

needing to prove or to show grounds or reasons for your demand for the sum specified therein.

We hereby waive the necessity of your demanding the said debt from Service Provider before presenting us with

We further agree that no change or addition to or other modification of the terms of the Agreement or of the

Works to be performed there under or of any of the Agreement documents which may be made between you and

the Licensee shall in any way release us from any liability under this guarantee, and we hereby waive notice of

any such change, addition or modification.

This guarantee shall be valid until the date:

Signature and Seal of the guarantor:

An amount is to be inserted by the Guarantor, representing the percentage of the Agreement Price specified in the

Agreement, and denominated either in the currency of the Agreement or in a freely convertible currency

acceptable to the Employer.

Financial Bid Detail

Annexure 10: Format of Price Bid

To be submitted online only

Tender for Providing Garden Supervisors & Computer Operators at Parks & Garden Department of Ahmedabad Municipal Corporation

Sr. No. Name of QTY Monthly Monthly PF Monthly ESI Bonus @8.33% Leave 5% Total CTC per Total per Month J = Total Per Year

Designation Payment to per Contribution per Amount per unit Month per (I*C) K = (J*12)

unit of unit of Manpower of Manpower to Employee I =

manpower *(in to be deposited by be submitted by (D+E+F+G+H)

Rs.) the contractor the contractor

(Presently 13.00% (Presently 3.25%

of D) which shall be of D) which shall

reimbursed upon be reimbursed

submission of the upon submission

Documents of the Documents

Total 33,53,520

Base Service Charge on net billing @ 3.85%

Additional Service Charge (To be filled by the bidder)

(From 0% to 20% in addition to the above mentioned 3.85% Base Service Charge)

Total Contract Value with Service Charge

10.1 GST will be paid extra, if applicable

10.2 If in future rules/ rate for the statutory contribution (i.e. P.F., ESIC, Bonus/ Leave Contribution) changes, A.M.C. will pay accordingly.

10.3 Tenderers shall pay the statutory contributions amounts as specified in the above table and shall submit proof, along with the following month’s

bill, confirming that the amounts have been duly credited to the respective employees’ accounts.

10.4 However, for Gratuity tenderer may have to bear the cost. So, tenderer may quote service charge accordingly

10.5 Monthly payment to the per unit of manpower in column D is for 26 or 27 working days in a month. According to the same per day deduction

of wage for absenteeism would be calculated.

10.6 All Agencies must provide Biometric attendance via 311 App for each contractual staff.

10.7 All Agencies must provide Bank, PF, ESIC, etc. details per month as demanded by Ahmedabad Municipal Corporation.

10.8 The lowest bidder will be decided on the basis of Additional Service Charge quoted in column J.

Annexure 11: List of Approved Banks to Ahmedabad Municipal Corporation

(For the Purpose of Providing Bid Security/Performance Security/Tender Fee)

❖ All nationalized Banks

Commercial Banks:-

2. A U Small Finance Bank

3. Bandhan Bank

4. Barclays Bank

5. City Union Bank

7. DBS Bank India Limited

9. Equitas Small Finance Bank

10. ESAF Small Finance Bank

11. Federal Bank

16. IDFC First Bank

17. Jammu and Kashmir Bank

18. Jana Small Finance Bank

19. Karnataka Bank

20. Karur Vysya Bank

21. Kotak Mahindra Bank

22. South Indian Bank

23. Standard Chartered Bank

24. Tamilnadu Mercantile Bank

25. Utkarsh Small Finance Bank

2. Co-operative and Rural Banks Of Gujarat :-

1. The Ahmedabad Mercantile Co-operative Bank Limited

2. Nutan nagrik Sahakari Bank Limited

3. Rajkot Nagarik Sahakari Bank Limited

4. Saraswat Co-operative Bank

5. SBPP Co-operative Bank

6. SVC Co-operative Bank

7. The Cosmos co-opretive Bank

8. The Gujarat State Co-Operative Bank

9. The Mehsana Urban Co-operative Bank Limited

10. The Surat District Co-operative Bank

11. The Surat Peoples Co-operative Bank

12. The Kalupur Commerical Co-operative Bank Limited

13. The Panchmahal District Co-operative Bank

14. The Baroda District Co-operative Bank

15. Baroda Gujarat Gramin Bank

16. Saurashtra Gramin Bank

Note: In case of submission of Bank Guarantee only the branches of above mentioned banks located in

Ahmedabad City would be eligible.

Annexure 12: Experience and Work Certificate Table

(To be submitted on bidder letter pad)

Experience and satisfactory work completion certificates for providing Manpower Outsourcing Technical & Other Staff (except security and

housekeeping staff and ticket clerk/collector) as per condition specified in Section 2.2 Qualification Criteria

No. Name of Government/ Public/ Period Total No. of Manpower Tender Total Work

Private Institute/ department From To Outsourcing Technical & Cost Completion

Other Staff Provided (except amount

security and housekeeping

staff and ticket

clerk/collector)

Note: Bidder has to attach without fail, satisfactory work completion certificate from above mentioned institutes with technical bid, only work order copy

should not be considered for experience.

Annexure 13: Employee Staff Details

(To be submitted with every month bill)

Institute Name:

Bill for the Month of Year of

Sr. Name of Cadre Total Total Payment to Employee Employee Pr Emplo Employer Bonus Leave Total

Employee Name Working Present the EPF ESIC of. yer ESIC 8.33% 5%

Days Days Employee Contrib Contribu Tax EPF Contrib

3 ution tion Contri ution

Signature & Stamp of Authorized Signatory

N.B.: Bonus & 5% Leave must be paid to Employee on Monthly Basis

Annexure 14 : Employee Staff Bank Details

(To be submitted with every month bill)

Institute Name:

Bill for the Month of __________Year of _

Sr Name of Cadre Bank Name Branch Bank IFSC Number Total Amount

Sr Name of Cadre Bank Name Branch Bank IFSC Number Total Amount

Employee Name Name of Account Transferred

the bank Number (Basic

Signature & Stamp of Authorized Signatory

For calculation of Total Amount Transferred Column 8 of above table

For calculation of Total Amount Transferred Column 8 of above table

Sr. Basic Salary as Bonus @ 8.33 % as per Leave 5% as per Total Amount Transferred

Sr. Basic Salary as Bonus @ 8.33 % as per Leave 5% as per Total Amount Transferred

per Annexure13 Annexure 13 Annexure

Column No. (6-7-8-9) Column No. 12 Column No.13