TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY (Second Attempt)

Opening of technical bids (if possible) Dt. 02-02-2026: 12:00 hrs onwards

Opening of price bid (For technically Dt. 05-02-2026: 12:00 hrs onwards

qualified bidder) (if possible)

GENERAL MANAGER

RAJKOT RAJPATH LTD.

(CIN: U93000GJ2012PLC072203)

Multi Activity Center, 03rd Floor, Nana Mava Chowk, 150’ RING ROAD,

E-mail: [email protected]

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Rajkot Rajpath Ltd. (A wholly owned subsidiary of Rajkot Municipal Corporation incorporated

under Companies Act, 1956 - hereinafter called RRL or “Authority “) has prepared this

document solely to assist prospective Bidders in making their decision of whether or not to

submit a bid. While RRL has taken due care in the preparation of information contained herein

and believes it to be accurate, neither RRL or any of its authorities or agencies nor any of their

respective officers’ employees, agents or advisors gives any warranty or make any

representations, express or implied, as to the completeness or accuracy of the information

contained in this document or any information which may be provided in association with it.

The information is not intended to be exhaustive. Interested parties are expected to make

their own inquiries and research for gathering the insights, knowledge and information that

may be required for submitting a Bid. The information is provided on the basis that it is non–

binding on RRL, any of its authorities or agencies or any of their respective officers, employees,

agents or advisors.

RRL reserves the right not to proceed with the tender, to alter the timetable reflected in this

document or to change the process or procedure to be applied. It also reserves the right to

decline to discuss the tender further with any party submitting a bid.

No reimbursement of cost of any type will be paid to persons, or entities, submitting a Bid.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Rajkot Rajpath Ltd.

Tender Notice: No. RRL/2025-26/009

Name of work: Tender for interested tender for annual maintenance

contract of 42 nos. of automated sliding doors with RFID readers for bus

rapid transit system (BRTS) bus stations in Rajkot.

Rajkot Rajpath Ltd. invites e-tender from the interested tender for annual

maintenance contract of 42 nos. of automated sliding doors with RFID readers for

bus rapid transit system (BRTS) bus stations in Rajkot city of Rajkot Rajpath

Limited, managing Rajkot BRTS and City Bus Services of Rajkot city. The tender

documents can be downloaded from the Website www.rmc.nprocure.com up to

dt.28-01-2026 – 18:00 hrs. The bidder has to submit the non–refundable Tender

Fee of Rs.1,125/- (Rs. Eleven Hundred Twenty-Five only) along with Earnest

Money deposit of Rs.10,500/- (Rs. Ten Thousand Five hundred only) in the form of

Demand Draft in favour of Rajkot Rajpath Ltd., payable at Rajkot. The last date of

submission of the e-tender will be dt.28-01-2026 up to 18:00 hrs. The Physical

submission of technical Bid along with Tender fee and EMD will be required to

submit the latest by dt. 31/01/2026 up to 18:00 hrs. The technical Bid, if possible,

will be opened on the dt. 02/02/2026 at 12:00 hrs.

General Manager

Rajkot Rajpath Limited

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED

SLIDING DOORS WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS

STATIONS IN RAJKOT CITY

Table of Content

Table of Contents

Annexure 2: Format Bank Guarantee for bid security .............................................................................

Annexure 3: Format for Power of Attorney of Bidder appointing Designated Representative....................

Annexure 5: Format for Price Bid (Maintenance Cost) ............................................................................

7A: Technical Specifications for Automatic Sliding Door .............................................................................

Annexure 7B: Specifications of Extra Long Range Proximity Reader ...........................................................

Annexure 7D: Specifications for Emergency Door operations Switches in POS Cabin ...................................

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Rajkot Rajpath Ltd (RRL) invites Technical Bids and Price Bids from qualified interested parties

through E–tender for executing work of Annual Maintenance Contract (AMC) of Automated Sliding

Doors presently installed and operational at 42 nos. of BRTS Shelters of Gondal chowk, Goverdhan

chowk, Ambedkar chowk, Umiya chowk, OM Nagar chowk, Maha-pooja dham chowk, Punit nagar

chowk, Mavadi chowk, Nana mava chowk, West-zone office chowk, Indira circle, Raiya-telephone

exchange, Raiya chowk, Nanavati chowk, Ramdev pir chowk, Shital park, Ayodhaya park chowk,

Madhapar chowk and K.K.V. Chowk BRTS Station accompanied by RFID Readers at BRTS Bus

The Bids shall be prepared in English and all entries must be typed and written in blue/ black ink.

Initials of the authorized representative of the Bidder must attest all erasures and alterations

made while filling the Bids. The bidders shall submit technical bid in physical form only at the

Authority office by bid due date and submit the price bid online at www.rmc.nprocure.com by

bid due date. Failure to comply with any of these conditions may render the Bid invalid. A copy of

this tender document along with Documents sought for Technical Evaluation & Qualification shall

be submitted with all pages signed must accompany the bid.

Authority shall not be responsible for any costs or expenses incurred by the Bidders in connection

with the preparation and delivery of bids, including costs and expenses related to visits to the

sites. Authority reserves the rights to cancel, terminate, change or modify this process and/ or

requirements of bidding stated in the Tender, without assigning any reason or providing any

notice and without accepting any liability for the same.

The bid evaluation process is detailed in instruction to Bidders in Tender. Bids would be

evaluatedbasedonthecriteriasetforthinTender.Onlythosefirms/companieswhoqualify based

on the evaluation of their Technical Bids will be qualified Bidders for the purpose of opening

of price bids and its evaluation.

The date of opening of Price Bids will be communicated in writing or telephonically to such

Bidders at a later date.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

“RRL” shall mean Rajkot Rajpath Limited, a 100% subsidiary of Rajkot Municipal Corporation

(RMC), an entity incorporated as a company under The Companies Act, 1956 for the purpose of

planning, establishment, implementation, management, supervision and control of the BRTS and its

authorized successors and assigns at all times.

“Authority” means the Rajkot Rajpath Ltd (RRL)/Rajkot Municipal Corporation (RMC). As the

context may require or admit.

“Annual Maintenance Contract” or “AMC” shall mean the Non-Comprehensive contract for

maintenance of the 42 nos Automatic sliding doors units, presently installed and operational at

BRTS Stations of Gondal chowk, Goverdhan chowk, Ambedkar chowk, Umiya chowk, OM Nagar

chowk,Maha-pujadham chowk, Punitnagar chowk, Mavadi chowk, Nanamava chowk, West-zone

office chowk, Indira circle, Raiya-telephone exchange, Raiya chowk, Nanavati chowk, Ramdev pir

chowk, Shital park, Ayodhaya park chowk, Madhapar chowk and K.K.V. Chowk BRTS, and for which

the Bidder is required to quote in his bid.

“Agreement” shall mean the Agreement entered in to between the Authority and the Successful

Bidder for the currency of this contract.

“Bid” or “Detailed Bid” or “Tender” shall mean the detailed Bid submitted by the Bidder in

response to this tender including clarifications and/or amendments, if any.

“Bid Security” shall mean the Security furnished by the Bidder, as part of the Bid submission.

“Due Date” shall mean the last date for submission of Tender.

“Firm” shall mean a single registered legal entity, Government agency or statutory body.

“Letter of Intent” or “Letter of Acceptance” shall mean he letter to be issued by Authority to the

Preferred Bidder indicating the acceptance of his offer in accordance with the conditions of this

Tender document.

“Performance Security” or “Performance Bank Guarantee” shall mean the Bank Guarantee

furnished by the successful Bidder as per the terms and conditions of this tender.

“Project Site” shall mean the site of the BRTS Bus Stations where the installed automatic sliding

door units are to be maintained.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

“Supplier or Service Provider” shall mean the successful Bidder who has been selected by

Authority for the currency of this contract.

“System” means the Automatic Sliding Door units complete with other components/ parts/ spares

(Eg. RFID Reader, Push Button switches, Cabling works etc.) which forms integral functional part

of Automatic Sliding Doors and are mandatory for its continuous satisfactory operations.

This System shall cover all Components of automatic sliding door in the Bus Stations.

“Taxes and Duties” shall mean all taxes, duties, fees etc. payable as per applicable laws in India

in connection with the procurement, development, installation, operation, maintenance and

management of Work.

“Units” in terms of this tender means each Automated Sliding Door consisting of 2 leafs per door as

well as all the add-ons/component/parts including the RFID reader, Push Buttons, Door frame etc

as per these tender specifications.

“Work” or “Works” shall mean Non-Comprehensive Annual Maintenance of 42 Units of Automatic

Sliding Doors presently installed at BRTS bus stations for period of "2 Years or for further

extended period decided by Authority" as decided at the option of Authority for Bus Rapid Transit

System (BRTS) in Rajkot City.

“Work Order” shall have reference to the LoA or LoI for this Work.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

3 INTERPRETATIONS

In the interpretation of this Tender, unless the context otherwise requires:

– The singular of any defined term includes the plural and vice versa, and any word or

expression defined in the singular has the corresponding meaning used in the plural and vice

– A reference to any gender includes the other gender;

– Unless otherwise stated, a reference to a Clause, Sub-Clause, Paragraph, Subparagraph, Annex,

Exhibit, Attachment, Schedule or Recital is a reference to a Clause, Sub-Clause, Paragraph,

Subparagraph, Annex, Exhibit, Attachment, Schedule or Recital of this Tender.

– A reference to any agreement is a reference to that agreement and all annexes, attachments,

exhibits, schedules, appendices and the like incorporated therein, as the same may be

amended, modified, supplemented, waived, varied, added to, substituted, replaced, renewed or

extended, from time to time, in accordance with the terms thereof;

– The terms “include” and “including” shall be deemed to be followed by the words" without

limitation", whether or not so followed;

– Any reference to a person shall include such person’s successors and permitted assignees;

– A reference to a “writing” or “written” includes printing, typing, lithography and other means

of reproducing words in a visible form;

– Any date or period set forth in this Tender shall be such date or period as maybe extended

pursuant to the terms of this Tender;

– A reference to “month” shall mean a calendar month, and a reference to “day” shall mean a

calendar day, unless otherwise specified.

– The terms “hereof, “herein”, “hereto”, “hereunder” or similar expressions used in this Tender

mean and refer to this Tender and not to any particular Article,

- The terms “Article”, “Clause”, “Paragraph” and “Schedule” mean and refer to the Article, Clause,

Paragraph and Schedule of this Tender so specified;

– In case of inconsistency between the terms mentioned in the Bid Summary and detailed

description, the terms of the Bid Summary shall prevail.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Sr. No. Key Information Details

Annual Maintenance Contract of 42 Nos. of Automated Sliding Doors

1 Tender For accompanied by RFID Readers for Bus Rapid Transit System (BRTS) Bus

Stations in Rajkot City (Second Attempt).

Following items and quantity for each item require to be maintained under

Automatic Sliding Door units to be maintained on

BRTS bus stations (Four/Two in nos. per bus station)

Items and Quantities RFID Readers with stainless-steel weather-proof

to be maintained 2

enclosure (One per Door)

Annual Maintenance Emergency Door operations switch in POS cabin

Contract (AMC) period 3 (Four switches/Two switches per POS cabin or per

bus station as 42 applicable)

RFID Tag units to be maintained on BRTS buses (One

4 per Bus) ( RFID Tag may increase as buses increase on 32 approx.

Total 42 Nos./Units of Automatic Sliding doors installed and presently in

operation at 19 nos. of BRTS Bus Stations of Gondal chowk, Goverdhan

chowk, Ambedkar chowk, Umiya chowk, OM Nagar chowk, Maha-pooja

3 Project Site/Work Site dham chowk, Punit nagar chowk, Mavadi chowk, Nanamava chowk, West-

zone office chowk, Indira circle, Raiya-telephone exchange, Raiya chowk,

Nanavati chowk, Ramdev pir chowk, Shital park, Ayodhaya park chowk,

Madhapar chowk and K.K.V. Chowk BRTS at Rajkot, Gujarat, India

4 Bid Validity Bids validity period shall be180 days from the due date of bid Submission

Envelope1:Bid Security and Tender fee

Envelope 2: Forwarding Letter, Technical Bid as per Annexure 4 and the

Tender Submission Tender Document signed on each page by the Bidder’s authorized

Format representative, Signatory’s authorization (If PoA, then Annexure 3.)

Price Bid (Annexure 5) to be submitted online only at

www.rmc.nprocure.com only

Envelope1: Test of Responsiveness of the bid based on Pass/Fail for Bid

Security and Tender fee and EMD timely submission, marking and sealing.

6 Tender Evaluation

Envelope 2: (i) Evidence of meeting necessary eligibility criteria in terms

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

of being a registered legal firm and not having been blacklisted by any

Government/Semi Government authority/company/unit. (ii) Evidence of

meeting financial and technical capability as per Qualification criteria

given here at Sr-7 of Bid Summary and also at relevant

"Section/Annexure" of this Tender. (iii) Authorization of signatory in the

form of Board Resolution/ Partner’s Resolution or Power of Attorney, as

Price Bid to be submitted online only at www.rmc.nprocure.com only.

Price bids not to be submitted in physical form.

All participating Bidders shall have to demonstrate their compliance to

"Financial and Technical" capability sought hereunder and also

mentioned at relevant tender sections (Clause 5.7 of Section 5 and

Annexure 4) and shall also meet technical specifications for product in

order to be qualified for the next stage of price bid. The details on

eligibility are as follows:

1.Financial Capability:

The average annual financial turnover of the bidder as per the audited

financial statement of any 3 years in the last 3 years, ending 31st March

2025, should be at least Rs 50 Lacs.

2.Technical Capability:

a) The bidder must have successfully completed the Operation &

7 Qualification Criteria

Maintenance (O&M) of at least 300 Automatic Sliding Doors / Platform

Screen Doors units for a Central Govt., State Govt., or Municipal

Corporation or it’s SPV, for a cumulative period of at least 2 years in the

b) Detail of Technical persons on the payroll of Company/Bidder shall be

furnished along with proof of their employment (Eg. Salary Slips, ESI and

PF registration, etc.). The maintenance of the automatic doors must be

carried out by Technicians directly employed and on the payroll of the

Company. These personnel shall be deployed according to the

maintenance schedule and requirements.

Important Note: Bidders who are unable to demonstrate the Minimum

eligibility/qualification criteria mentioned above would be disqualified

and hence their tenders will Not be accepted.

Price bids of only technically qualified bidders shall be opened. The bidder

8 Price Bid Evaluation

offering the most competitive rate shall be preferred for award of contract.

No Joint Ventures or Consortium is permitted to bid. Only Single registered

9 No Consortium

legal entities are allowed to bid.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Tenure of Service "2 Years/24 Months" and further may be extended for period as decided by

Bid submitted in response to the Tender Document shall be accompanied

by a Bid Security of Rs.10,500/-the form of a Demand draft in favour of

11 Bid Security

Rajkot Rajpath Limited payable at Rajkot of any Nationalized

bank/Schedule bank/Banks.

Within 15 (Fifteen) days of receipt of Letter of Acceptance, the successful

Bidder shall furnish a Performance Security to Authority, for an amount

equal to 5% of the Bid Value and payable in the form of a Bank Guarantee

from any Authority approved Bank. The general format of the bank

guarantee for Performance Security is set forth in Annexure-6 of this

12 Performance Security

The 5% of the Bid Value as Performance Security shall be valid up to the

end of Non-Comprehensive Annual Maintenance Contract (AMC) period

and an additional period of 30 (thirty) days thereafter.

Rs 1125/- to be submitted in the form of Demand Draft in favour of Rajkot

Non-refundable Tender Rajpath Limited payable at Rajkot of any Nationalized Bank/Schedule

The Authority requires the supplier to provide service of non-comprehensive

maintenance for a period of Two years (02 Years) under an Annual

Maintenance Contract. The terms of the maintenance contract are part of this

tender document.

The Bidder is required to quote annual fees in the Price Bid for "AMC Rate per

Unit per Annum in terms of Below/Equal/Above % of Rs. 875/PM/PU"

(Exclusive all Taxes -GST) Price bids without quote in Column B shall be

summarily rejected.

Annual Maintenance

Contract (AMC) Period Price bids without quote as indicated above for Annual Maintenance Contract

(AMC) shall be summarily rejected. Payment during the AMC period shall be

made monthly at the end of each monthly after issue of Satisfactory Service

Certificate for the tenure from the Authority.

The successful bidder cannot refuse to maintain the automatic door units at the

AMC price quoted by it in the price bid. The performance security of the

successful bidder shall be released only upon satisfactory completion of the

Payment during the Annual Maintenance Contract period shall be made

monthly at the end of each such month of the contract.

15 Payment Terms

The total amount payable for Annual Maintenance Contract of each

The total amount payable for Annual Maintenance Contract of each

Automated Sliding Door components (Sr.1 to 4 of Price Bid at Annexure 5)

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

shall be quoted in the Price Bid.

Agreement shall be signed between the Authority and Supplier/Service

16 Signing of Agreement Provider incorporating the terms of the tender as Directed by the

Price Bid to be submitted only online through https://rmc.nprocure.com

Submission of Price Bid

by 28-01-2026 up to 18:00 Hrs. Bidders submitting the Technical Bid

(online through

https://rmc.nprocure. containing Price Bid in Physical format shall not be considered for

evaluation and such tenders shall be summarily rejected.

Till 31/01/2026 up to 18:00 Hrs at the office of “Rajkot Rajpath Ltd, 3rd

Floor, Multi activity center, Nana Mauva Chowk, 150 Ft Ring Road, Rajkot

Last Date and Time of (Gujarat), Pin-360005 by RPAD/Speed Post/Hand delivery only.”

18 Submission of Physical

Documents shall be submitted in Sealed envelope system only and duly

copy of Technical Bid

super scribed with name of work. The tenders received after this date and

time will not be entertained under any circumstances.

The Price Bid shall be submitted only online through

https://rmc.nprocure.com.The Bids of the Bidder submitting its Price

Bid in Physical form as part of Technical Bid shall be summarily rejected.

Submission of Price Price Bids of only those Bidders passing the Eligibility and Qualification

Criteria as set out in terms hereof shall be opened and evaluated.

Bidders are required to quote their financial bid online in the specified

Price Bid format only. Such submitted financial bid shall be Exclusive of all

On 02/02/2026 at 12:00 Hrs in the office of Authority at 3rd Floor, Multi

Date and Time of

20 Opening of Technical activity center, Nana Mauva Chowk,150 Ft Ring Road, Rajkot (Gujarat), Pin-

(Qualification)Bid

In the event of non-performance during AMC period, LD‟s/ Penalty as per

21 Liquidated Damages Service Level Condition (SLC) shall be imposed and applicable on the

Service Provider.

Price to be quoted above is Excluding of Goods and Services Tax (GST) but

including of labour, Material, transportation, levies, duties etc.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

The Supplier shall have to make his own arrangement for the storage of the

23 Storage/Godown Facility materials required for this work. The Authority shall have no responsibility

to provide for any such storage Facility to the Supplier.

Both parties (Authority and Contractor) must, at their own cost and

expense, purchase and maintain the necessary insurances within their

respective scopes throughout the AMC Contract Period.

- Site's All Risk Insurance,

- Damage Liability Insurance,

- Fire Insurance,

- Burglary Insurance,

- Comprehensive Third-Party Liability Insurance,

- Damage and Other Necessary Insurance,

- Workmen’s Compensation Insurance

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

5 SCOPE OF WORK

The Authority seeks Service providers for executing Non-Comprehensive Maintenance of

Nos./Units of Automatic Sliding Doors installed at19 Nos. of BRTS Station of Gondal chowk,

Goverdhan chowk, Ambedkar chowk, Umiya chowk, OM Nagar chowk, Maha-pooja dham

chowk, Punit nagar chowk, Mavadi chowk, Nana mava chowk, West-zone office chowk, Indira

circle, Raiya-telephone exchange, Raiya chowk, Nanavati chowk, Ramdev pir chowk, Shital park,

Ayodhaya park chowk, Madhapar chowk and K.K.V. Chowk BRTS as per given specifications for

the BRTS in Rajkot. The specifications are placed at Annexure 7A to 7F of this tender document.

The prospective Bidders may seek clarifications regarding the specifications or any tender

conditions in from the Authority either through E-mail at the email address [email protected]

or by mentioned in the Bid Summary or by visiting office of the Authority. It is strongly advised

and recommended that prospective Bidders shall contact RRL authority and shall do a site visit

prior bid submission in order to acquaint themselves with details of Automatic Door system,

working environment at BRTS, to acquaint on exact kind of works required as per tender and

also to get clarification on their queries, if any. For this, vendor may contact authority at RRL

office during office hours 10:00-18:30Hrs from 05/01/2026 to 28/01/2026.

The Scope of the work for this particular Contract shall mean and include the following:

a) Non-Comprehensive Maintenance of Automated Sliding Doors, accompanied by RFID

Readers for BRTS Bus Stations as per Quantity of Doors Units to be maintained and

mentioned in the Bid Summary and as per Specifications in Annexure-7A to 7E of this

Tender document.

b) Maintenance of the above items during the Annual Maintenance Period as specified in the

Bid Summary to ensure the availability of the System in excess of 99% in accordance

with the provisions of this Tender and Guidelines and Specifications as may be stipulated

c) Observe the Service Level Conditions (SLA) placed along with Specifications (Annexure-

7A to 7E) during Annual Maintenance Contract period. The Successful Bidder/Service

Provider shall be paid for the services during the tenure of the Maintenance contract

period at the contracted rate mentioned in the payment terms of tender.

d) Performance and fulfillment of all other obligations incidental to and supporting the

above including the replacement of spare parts.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

6 INSTRUCTIONS TO BIDDER

Bid Validity period

The Bid validity period shall be as per bid summary of the document.

Documents Constituting Tender

The Tender documents comprise the following and are to be read together:

• This tender document, and

• Other documents constituting the Tender and acceptance thereof and shall be

deemed to include any amendments, modifications to the tender document or its

constituent document.

The Bidding is a two-stage process comprising the Technical Bid and the Price Bid. The purpose of

the Technical Bid is to ensure the technical and financial capability of the Bidder to provide

services as required. Price Bids of only those Bidders qualifying in the Technical Bid would be

opened. The Technical bids shall be submitted in physical form only at the postal address of the

authority as specified in the bid summary.

The Price bids shall be submitted online only on https://rmc.nprocure.com and in the

prescribed format.

Technical bid Submission Format

The Bidders will submit the Bid in two sealed envelopes, the details for which are specified below

(1) Bid Security in form of Demand Draft or Bank Guarantee as per the format placed in

Annexure-2 and (2) Tender fee in the form of Demand Draft from a Nationalized Bank or

any bank which is approved by RMC (Annexure-8) in favour of “RAJKOT RAJPATH

LIMITED", and payable at Rajkot.

(2) The envelope shall be titled “Envelope1–Tender Fee and Bid Security”.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

(1) Cover Letter as per Annexure1.

(2) Copy of tender document signed on every page by the Authorized representative of the

(3) Technical Bid as per Annexure 4 along with copy of Document sought as specified at

Sr-7of Bid Summary.

(4) The Authorization of signatory in the form of Board Resolution/Partner’s Resolution or

Power of Attorney, as applicable shall also be provided in this Envelope.

The envelope shall be titled "Envelope 2–Technical Bid"

Both the above envelopes shall be placed in a single envelope bearing the tender title, the name,

address and mobile number of the authorized person of the bidder. Submission of this envelope

shall be in physical form at the given address through registered post/speed post/ courier or hand

Price Bid Submission Format

The price Bid shall be submitted online through E–tendering process at

https://rmc.nprocure.comas per stipulated procedure and as per indicative format placed

Tender Opening Process

On the day of tender opening, Envelope-1 would be opened first and the Bid Security and Tender

fee would be verified to ascertain responsiveness.

On successful verification of the same, Envelope-2 would be opened.

Evaluation of the eligibility and qualification of the bid would be done next. The Bidder would

be evaluated for their technical bid based upon their compliance and qualification evaluated on

basis of Qualification/Eligibility Documents submitted in Technical Bid.

Price bids shall be opened of only those Bidders who qualify the technical evaluation criteria. The

formats and check lists for each submission have been explained later in this document.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Submission Documents Checklist

Bidders would be required to submit the following documents.

Relevant Annexure

Envelope No. Documents

For format/guidelines

–Tender fee and Bid Security in the form of demand Draft in Sr.11 and Sr.13 of Bid

favour of “RAJKOT RAJPATH LIMITED”, and payable at Rajkot. Summary for Guidelines.

Technical Bid: Annexure1,2,3, 4 for

–Forwarding Letter Format and Sr.7 of Bid

Summary and Clause

–Capability statement

5.11of Section-5 of this

–Firm Registration Tender.

Self-Certification that the firm has not been blacklisted by any

Government/Semi Government/Board/Nigam/PSU authority.

Copy of Audited Financial Statements for last 3 years / additional

documents indicating minimum turnover as specified in Bid

2 summary from business in India only.

List of References/work completed along with Work

orders/Satisfactory Completion Certificates

Quality and Technical Solution Literature

–Any quality certifications

Copy of tender document signed on every page by the Bidder’s

authorized representative.

Authorization of signatory in the form of Board Resolution/ Partner’s

Resolution or power of Attorney, as applicable.

Price Bid to be submitted only online at https://rmc.nprocure.com as

per indicative format given in the annexure.

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Bid Security and Tender fee

Tender submitted in response to the Tender Document shall be accompanied by Tender Fee and

Bid Security as mentioned in the Bid Summary of this tender document.

1) The bid security furnished by the successful Bidder shall be refunded after the

acceptance of Performance Security.

2) Bids not accompanied with requisite Bid security shall be summarily rejected.

3) The bid security shall be returned to the Bidder whose,

a) Bid has not been accepted by the Authority

b) Bid has been accepted by the Authority but after receipt of Performance Security.

c) The Bid Security is not from an approved bank.

Discharge of Bid Security of Successful Bidder

The Bid Security of a Successful Bidder shall be discharged only after the Performance Security is

furnished by the Bidder as per the requirement. The Successful Bidder’s Bid Security shall not

be adjusted against the Performance Security.

Bid security shall stand forfeited in the following situations:

1) In case of unclear offer and/or conditional offer, such tender is not acceptable and so the

bid security shall be forfeited.

2) In case of with drawl/revision/modification/transfer of terms of bid during the validity period.

3) For the successful Bidder, if the performance security is not deposited within the time

period as mentioned in the Bid Summary of this tender document.

4) If the Agreement is not executed within the time period specified in the LoA or as specified

by the Authority, even though performance security has been paid. (In this case, both Bid

Security and Performance Security will be forfeited and LoA will be cancelled).

5) In the event, Bidder, after the issue of communication of acceptance of his bid by the

Authority, fails/refuses to start/execute the work as herein the Bidder shall be deemed to

have abandoned the work/contract and such an act shall amount to and be construed as the

Bidder’s calculated and willful breach of contract, the cost and consequences of which shall

be to the sole account of the Bidder and in such an event the Authority shall have full right to

claim damages thereof in addition to the forfeiture of the Bid security deposited in terms of

this bid documents.

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Performance Bank Guarantee/Performance Security

The Successful Bidder shall be required to furnish a Performance Security as per the terms set

forth in the Bid Summary of this tender document. The Bid security shall be returned back to the

Supplier on the receipt of Performance Security. The general format of the bank guarantee for

Performance Security is set forth in Annexure-6 of this Tender document.

Provided that if the contract is terminated for reasons other than that which can be attributable

to the Supplier, the Performance Security, shall, subject to the Authority’s right to receive

amounts, if any, due from the Supplier under this contract, be duly discharged and released to the

Performance Guarantee in the form of a bank guarantee shall be irrevocable and valid for the AMC

Period of 2 Years (Two Years).

Technical Bid Evaluation Criteria

Financial Capability

Bidder’s annual turnover of the last three financial years for which "AUDITED RESULTS" and

"TURNOVER CERTIFICATE CERTIFIED BY STATUTORY AUDITOR/REGISTERED CHARTERED

ACCOUNTANT" shall be enclosed /submitted, as specified in the Bid Summary (from the business

in India only) in order to be qualified under this bid. Annual Audited reports for the last 3 years

should be submitted along with the technical bid.

Technical Capability

The following is the criteria that Authority would use for evaluation of the technical capability of

the Bidder along with the weightage that would be used for each criterion. Evidence/ Compliance

in the form of supporting documents shall be submitted/enclosed while submitting the Technical

Bid physically at the office of the Authority.

a) The bidder must have successfully completed the Operation & Maintenance (O&M) of at

least 100 Automatic Sliding Doors / Platform Screen Doors units for a Central Govt., State

Govt., or Municipal Corporation (or it’s SPV), for a cumulative period of at least 2 years in the

last 7 years to get qualified.

b) Detail of Technical persons on the payroll of Company/Bidder shall be furnished along

with proof of their employment (Eg. Salary Slips, ESI and PF registration, etc.). The

maintenance of the automatic doors must be carried out by Technicians directly

employed and on the payroll of the Company. These personnel shall be deployed

according to the maintenance schedule and requirements.

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The Bidder shall produce all necessary documents in support of each of the category listed in the

following table applicable to its bid. The supporting documents shall include, but not be limited by,

a) Certificates from the customers regarding numbers of units supplied, cost of the project

and project duration etc. attested by the statutory auditors.

b) Satisfactory Maintenance certificates from the clients.

c) Certificate from statutory auditors regarding value of work done in last years.

d) Evidence of local presence/tie up.

e) Other necessary documents specified at Clause 5.7 of Section-5.

Based on the above, the Evaluation committee appointed by the Authority or Authority itself will

carry out its evaluation applying the evaluation criteria and point system specified above to each

responsive bid. Any Bidder meeting the minimum Technical and Financial criteria shall be

declared qualified. Authority’s decision in this regard shall be final.

Further Information

Authority retains the right to ask for any further information, document or clarification that may

be required from the Bidder for evaluation purposes.

Price Bid Opening

After the evaluation of technical bids, the Authority shall notify qualifying Bidders, indicating the

date and time set for opening of the Price Bids.

The Price Bids shall be opened in the presence of the qualified Bidder's representatives who

choose to attend. The name of the Bidders and the proposed price shall be read loudly and

recorded when the Price Bid is opened. The Evaluation committee will thereafter determine

whether the Price Bid is complete and will correct any computational error.

The Bidder’s qualified in the technical bid and who quotes the lowest in the Price bid will be

qualified as Preferred Bidder. Authority may hold further negotiations with the Preferred Bidder

before the assignment of Letter of Acceptance.

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Extension of Period of Validity

In exceptional circumstances, the Authority may solicit the Bidder’s consent for an extension of the

period of Bid validity. Any such request by the Authority and the response thereto shall be made in

writing and such extension of Bid validity period by the Bidder should be unconditional. A Bidder

may refuse Authority’s request for such extension without forfeiting the Bid Security. A Bidder

accepting the request of Authority shall not be permitted to modify its Bid.

Modification and Withdrawal of Bid

No bid maybe with drawn in the interval between the deadline for submission of bid and the

expiration of the bid validity period and if a Bidder with draws its bid, then the bid security shall

Disqualification

Even though the Bidders may meet the Financial and Technical Evaluation criteria, they are

subject to be disqualified for any of the following reasons:

a) Misleading or false representation in the forms, statements and attachments submitted

under this Tender. This will lead to forfeiture of Bid Security.

b) Record of poor performance such as abandoning the work, rescinding of contract for

which the reasons are attributable to then on-performance of the contractor, consistent

history of litigation awarded against the applicant or financial failure due to bankruptcy.

c) Has been identified by the Employer as poor performer in implementation of ongoing

Rajkot Municipal Corporation’s/or other Government department or Local Body’s works.

d) Black listed by any Government agency/Central Government/State Government/Local Self

Government Body or it’s SPV.

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7 OBLIGATION AND UNDERTAKING

In addition to and not in derogation or substitution of any of the obligations set out elsewhere in

this Tender and the subsequent Agreement, the Parties shall agree and undertake as under:

General Obligations of the Supplier

The Service Provider shall at its own cost and expense:

(a) Execute non-comprehensive maintenance of automatic doors system installed at BRTS bus

stations/locations decided by Authority in required quantity at stipulated price within

specified time limit in accordance with the provisions of this Tender, Good Industry Practice

and Applicable Laws.

(b) Service Provider shall Repair and maintain the System in full operational condition as per

the terms of the Service Level Conditions included in Annexure7E during the Annual

Maintenance Contract Period, if required, through changing the Spare Parts.

(c) Service Provider shall obtain all Applicable Permits in conformity with the Applicable Laws

and be in compliance with thereof at all times for execution of its obligations.

(d) Ensure compatibility of the System with the various software/protocols to other

components/systems of BRTS.

(e) Procure and maintain in full force and effect, as necessary, appropriate proprietary rights,

licenses, agreements and permissions for materials, methods, processes and Systems used

in or incorporated into the System.

(f) Allow and entitle the Authority or a nominee of the Authority to step in to this Contract at the

Authority’s discretion, in place and substitution of the Service Provider in the event of

Termination pursuant to the provisions of this Tender;

(g) Provide all assistance to the Authority or its representative as they may reasonably require

for the performance of their duties and services under this Tender;

(h) Provide to the Authority reports on a regular/monthly basis during the AMC Period and on

the progress of the project as may be demanded by the Authority.

(i) Ensure and provide full cooperation and assistance to the other vendors and to the

Authorities to ensure that the System is compatible with other components of the BRTS.

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(j) Make efforts to maintain harmony and good industrial relations among the personnel

employed in connection with the performance of the Service Provider's obligations under

(k) Develop, implement and administer a Surveillance and Safety Program for the System and the

users thereof and the Contractors personnel engaged in the provision of any services

including correction of safety violations and deficiencies, and taking of all other actions

necessary to provide a safe environment in accordance with Applicable Laws and Good

Industry Practice;

(l) Take all reasonable precautions for the prevention of accidents on or about the System

Installation Site/ Facility.

(m) Not to place or create nor to permit any Contractor or other person claiming through or

under the Service Provider to create or place any Encumbrance overall or any part of the

Project Assets, or on any rights of the Supplier therein, save and except as expressly set

forth in this Tender;

(n) Be responsible for safety, soundness and durability of the System including all structures

forming part thereof and their compliance with the Specifications and Standards set forth in

this Tender throughout the Annual Maintenance Contract period.

(o) Remove promptly upon installation and according to Good Industry Practice, from the

Installation/Project Site, all surplus installation machinery and materials, waste materials,

rubbish and other debris and keep the site in a neat and clean condition and inconformity

with the Applicable Laws and Applicable Permits.

(p) Have requisite organization and designate and appoint suitably qualified officers/

representatives as it may deem appropriate to supervise the implementation of its

obligations under this Tender and to deal with the Authority or its representative and to be

responsible for all necessary exchange of information required pursuant to this Tender;

(q) Undertake, do and perform all such acts, deeds and things as may be necessary or required to

adhere to Project Completion under and in accordance with this Tender;

(r) Make available for inspection by Authority or any authorized person of the Authority, copies

of Tender, subsequent Agreement, Maintenance Manual, the Maintenance Program and copies

of all documents relating to safety and its safety standards free of charge.

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(s) The Supplier shall be responsible for ensuring that any existing utility on, under, above,

adjacent, adjoining or near the Project Site is kept in continuous satisfactory use, if necessary,

by the use of suitable temporary or permanent diversions with prior approval of the

Obligations of the Authority

The Authority shall:

(a) Permit the Service Provider to work on the project site to execute its obligations.

(b) Grant or where appropriate provide necessary assistance to the Supplier in securing

Applicable Permits;

(c) Grant in a timely manner all such approvals, permissions and authorizations which the Service

Provider may require or is obliged to seek from the Authority in connection with

implementation of the Project and the performance of the Supplier’s obligations as per the

(d) Upon written request from the Supplier, assist the Supplier in obtaining access to necessary

infrastructure facilities and utilities, including water, electricity and telecommunication

facilities at rates and on terms no less favorable to the Service Provider than those generally

available to other contractors/Service provider of the Authority supplying substantially

similar equivalent facilities/utilities. This provision shall not entitle the service provider to be

excused from its obligations under the Tender for the Authority being unable to supply such

(e) Ensure that no barriers are erected or placed by the Authority or any Governmental Agency on

the Site, except on account of any law-and-order situation or upon national security

considerations;

(f) Make payments in timely manner for work completed in a satisfactory manner as per the

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8 SYSTEM MAINTENANCE

Monitoring and Supervision

During the Annual Maintenance Contract (AMC) tenure, the Service Provider shall furnish to the

Authority Monthly reports on actual progress of the Sliding doors Maintenance works executed

inform at as demanded by the authority and furnish any other relevant information as may

reasonably be required by the Authority.

During the AMC Period, the Service Provider shall maintain the System, modify, repair or

otherwise make improvements to the Project/Project Facility to comply with Tender

Specifications, Service Level Agreement, Good Industry Practice, Applicable Laws and Applicable

Permits, and manufacturer’s guidelines and instructions. More specifically, the Service provider

shall be responsible for:

(a) Ensuring smooth and uninterrupted access to the facility in normal operating conditions;

(b) Undertaking routine maintenance

(c) Adherence to the Safety Standards commensurate with the project size and function.

(d) Repair/replacement of all faults during the Annual Maintenance Contract period arising out

of manufacturer’s defects and wear and tear of the Automatic door units & its components within

design limits. In such circumstances the Service Provider shall repair/replace the unit to restore

full functionality.

Any damage caused by vandalism, passengers, or third parties will be the liability of the

Authority. The Authority will request the Service Provider to reinstall the damaged unit at

approved rates and will reimburse the Service Provider accordingly.

The Service Provider shall submit to the Authority for approval a detailed manual for

maintenance (the Maintenance Manual) incorporates a detailed preventive and break down

maintenance regime including frequency, type and methods of maintenance interventions. Upon

approval, such maintenance regime shall be followed strictly. The Manual shall not conflict with

provisions of the Tender Document/subsequent Agreement.

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Insurance during the Annual Maintenance Contract Period

The clause mandates that both parties must, at their own cost and expense, purchase and maintain

the necessary insurances within their respective scopes throughout the AMC Contract Period.

(a) Authority (Client) Scope of Insurance;

The Authority (often the entity owning the site or infrastructure) is primarily responsible for

covering risks related to the site, third-party activities, and major events.

- Site's All Risk Insurance: The Authority shall cover the site’s all risk insurance. This is the main

policy covering the physical assets.

- Damage Liability: Any damage caused by vandalism, passengers, or third parties will be the

liability of the Authority.

- Fire Insurance: Coverage against loss or damage due to fire.

- Burglary Insurance: Coverage against loss due to theft or burglary.

- Comprehensive Third-Party Liability Insurance: Must include coverage for injury or death to

personnel of Persons who may enter the Project Site.

- Damage and Other Necessary Insurance: Any other insurance necessary to protect the site and

its assets (against loss, damage, or destruction at replacement value), including all Force Majeure

events that are insurable and not otherwise covered in the above policies.

(b) Service Provider Scope of Insurance

The Service Provider is primarily responsible for ensuring the welfare and compensation of

their own staff deployed on the site.

- Workmen’s Compensation Insurance: The Service Provider must purchase and maintain a

Workmen’s Compensation insurance policy for the site staff of the contractor.

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Application of Insurance Proceeds

(a) All moneys received under insurance policies shall be promptly applied by the Supplier towards

repair or renovation or restoration or substitution of the supplied units or any work related to it

or any part there of which may have been damaged or destroyed.

(b) The Service Provider shall carry out such repair or renovation or restoration or substitution to

the extent possible in such manner that the supplied units or any part thereof, shall, after such

repair or renovation or restoration or substitution be as far as possible in the same condition as

they were before such damage or destruction, normal wear and tear excepted.

(a) 7.3.3 Validity of the Insurance Cover

The service provider shall pay premium payable on such insurance policy (ies) so as to keep

the policy(ies) in force and valid throughout the AMC Period and furnish copies of the same to

the Authority. Each insurance policy shall provide that the same shall not be cancelled or

terminated unless 10Days' clear notice of cancellation is provided to the Authority in writing.

If at any time the Service provider fails to purchase and maintain in full force and effect any

and all of the insurances required under this Agreement, the Authority may at its option

purchase and maintain such insurance and all sums incurred by the Authority therefore shall

be reimbursed by the Supplier forth with on demand, failing which the same shall be

recovered by the Authority by exercising right of set off or otherwise.

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9 COMMERCIAL PAYMENT TERMS

Payment for Annual Maintenance Contract

Payment during the Annual Maintenance Contract period shall be made monthly at the end of

each such month of the contract.

The amount payable for Annual Maintenance Contract of each Automated Sliding door for a

period mentioned in the Bid Summary shall be quoted in the Price Bid.

The Bidder is required to quote in the Price Bid "AMC Bid Rate per Unit per month for

each Automated Door in % of Base Rate Rs.875", The Quoted Amount must be Exclusive

all Taxes (GST)".

Price bids without quote for Annual Maintenance Contract (AMC) shall be summarily

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10 GENERAL TERMS AND CONDITION

Letter of Acceptance & Agreement

As the first step for the assignment, the Authority shall issue the successful Bidder a Letter of

Acceptance. This letter will refer to the proposal/bid submitted and confirm its acceptance.

The parties agree to enter into an agreement in due course which shall consist of these Terms

and Conditions-as mutually agreed between the parties and the additional terms that the

Authority finds suitable for the execution of this Contract.

Work Order/LoA once placed by the Authority cannot be cancelled or amended in normal

circumstances. But in case of any emergency situations, it can be amended on mutual consent

Price should be Exclusive of Goods and Services Tax (GST) but including all duties,

construction cess, transportation, levies, duties on material and finished goods etc.

Change Management Procedure

Any changes having technical or commercial implications will have to be mutually agreed upon

in advance, prior to making the change. In case of situations, that the impact is not dependent

on one or both parties‟ agreement, the revised commercials will be effective from the date of

For avoidance of doubt, the parties expressly agree that:

a. Change Request shall not be effective and binding unless agreed in writing

and signed by both Authority and supplier.

b. The payment of any additional cost agreed under a Change Request shall be in

addition to the payments agreed upon under the Tender between the two

c. Upon a Change Request be coming effective, the Works Schedule shall automatically

stand adjusted by the additional time required for implementing the Change

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Termination of Contract and Termination payment

This Contract may be terminated by either party:

a) By mutual agreement or by either party for its convenience by giving four-week written

b) In case of breach by one party of the terms and conditions of this tender and its failure to

remedy such breach within a period of four weeks from date of receipt of a default notice

in this regard from the non-breaching party to the breaching party, or

c) In case of the filing by or against the other Party in any court of competent jurisdiction

of a petition in bankruptcy or insolvency, or for a scheme of rearrangement

(reorganization) with creditors, for the appointment of a receiver or trustees; or the

making of an assignment for the benefit of creditors.

In case of issue of termination notice, the Authority will pay Service Provider all payments due as

of the termination date stated in the notice, including those for the proportion of work completed

in the on-going stage, until termination.

Dispute Resolution

In the event of a dispute or difference of any nature whatsoever between the Service Provider and

the Authority during the course of the Works, the same shall be referred to the competent

authority of Rajkot Rajpath Limited which includes Executive Director-RRL and in case of need

same may be escalated to Chairman-RRL for further resolution. The decision of the competent

authorities shall be final and binding on both the parties.

Events of Default and Termination

Event of Default

Event of Default means the Supplier Event of Default or the Authority Event of Default or both as

the context may admit or require.

(a)Supplier Event of Default

Any of the following events shall constitute an event of default by the Service Provider (“Service

Provider Event of Default”) unless such event has occurred as a result of Authority Event of Default

or a Force Majeure Event;

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(1) The Service Provider fails to commence the necessary maintenance work by supply and

installation works within specified Lead Time.

(2) The Service Provider fails to achieve work completion beyond permitted time.

(3) Any representation made or warranties given by the Service Provider under this tender is

found to be false or misleading.

(4) The Service Provider creates any Encumbrance on the designated site, saves and except as

otherwise expressly permitted under this Contract.

(5) The Service Provider is in breach of Maintenance Requirements as per the Warranty terms

and maintenance manual.

(6) The Service Provider is in breach of Maintenance Requirements as per the service level

condition during AMC period.

(7) The Performance Security has been encased and appropriated in accordance with clause

and Service Provider fails to replenish or provide fresh Performance Security within Cure

Period of 15 (Fifteen) days.

(8) The Service provider failed to make any payment to Authority within the Period specified in

(9) The Service provider submits to the Authority any statement which is false in material

particulars and which has a material effect on Authority’s right, obligations or interests.

(10) The transfer, pursuant to law of either (a) the rights and/or obligations of the Service

provider under any of the Project Agreements, or (b) all or material part of the Supplier

except where such transfer in the reasonable opinion of Authority does not affect the ability of

the Service provider to perform, and the Service Provider has the financial and technical

capability to perform, its material obligations under the Project Agreements.

(11) A resolution is passed by the shareholders of the Service provider Company for the

voluntary winding up of the Service provider Company.

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(12) Any petition for winding up of the Service provider firm/company is admitted by a court of

competent jurisdiction or the Service provider is ordered to be wound up by Court except for

the purpose of amalgamation or reconstruction, provided that, as part of such amalgamation or

reconstruction, the property, assets and undertaking of the Supplier are transferred to the

amalgamated or reconstructed entity and that the amalgamated or reconstructed entity has

unconditionally assumed the obligations of the Service provider under this Contract, and

(a) The amalgamated or reconstructed entity has the technical capability and operating

experience necessary for the performance of its obligations under this Contract.

(b) The amalgamated or reconstructed entity has the financial standing to perform its

obligations under this Service provider and has credit worthiness at least as good as

that of the Supplier as at date of LOI; and

(c) Each of the Contracts remains in full force and effect.

(13) The Service provider suspends or abandons the operations of the Project without the prior

consent of Authority, provided that the Supplier shall be deemed not to have

suspended/abandoned operation if such suspension/abandonment was as a result of Force

Majeure Event and is only for the period such Force Majeure is continuing,

(14) The Service provider repudiates the Contractor otherwise evidences an intention not to be

(15) The Service provider is otherwise in Material Breach of the Contractor commits a default in

complying with any other provision of the tender document.

(b)Authority Event of Default

The following events shall constitute events of default by Authority (each an “Authority Event of

Default”), unless any such an event has occurred as a result of Supplier Event of Default or due to a

Force Majeure Event:

(1) Authority repudiates this Contractor otherwise evidences an intention not to be bound by it.

(2) Authority or any Governmental Agency has by an act of commission or commission created

circumstances that have a Material Adverse Effect on the performance of its obligations by the

Service Provider and has failed to cure the same within thirty (30) days of notice thereof by

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Termination due to Event of Default and Termination Payment

(A) Termination for Service Provider Event of Default

(1) Without prejudice to any other right or remedy which Authority may have in respect thereof

under the Tender, upon the occurrence of a Service provider Event of Default, Authority shall,

subject to the provisions of the Contract, be entitled to terminate this Contract by issuing a

Termination Notice of 30days to the Service provider, provided that before issuing the

Termination Notice, Authority shall by a notice in writing inform the Service provider of its

intention to issue the Termination Notice (the “Preliminary Notice”).Incase the underlying

breach/default is not cured within a period of 7 (seven) days from the date of the Preliminary

Notice (Cure Period) Authority shall be entitled, to terminate this Contract by issuing the

Termination Notice. Provided further, that

a) If the default is not cured within 7 (seven) days of the Preliminary Notice, Authority shall

be entitled to encase the Performance Security with a notice to the Supplier (Encashment

b) If the default is not cured within 7(seven) days of the Encashment Notice and afresh

Performance Security is not furnished within the same period, Authority shall be

entitled to issue the Termination Notice.

c) Upon Termination the Authority shall been titled for any legal remedies for

compensation as may be prescribed by law.

(2) Nonperformance of any installed units and within more 10 days from the end of the remedy

period, as stipulated in Annexure7F, during AMC period, shall be considered as suppliers

event of default

(B) Termination for Authority Event of Default

The Service provider may, upon the occurrence and continuation of any of Authority Event of

Default may terminate the Contract by issuing Termination Notice of 30 days to Authority.

Rights of Authority on Termination

Upon Termination of this Contract for any reason whatsoever, Authority shall have the power and

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(1) Retain possession and control of all supplied or partially supplied/installed equipment;

(2) Prohibit the Service provider and any person claiming through or under the Service

provider from entering the site or any part thereof;

(3) Appoint another or new Service provider that may carry of the remaining obligations of the

Service provider.

Termination Payments

In case of termination, the Authority shall pay to the Service provider payments due as of the

termination date stated in the notice, for the proportion of work fully completed. The Authority

may, at its sole discretion, also pay termination compensation it may decide to be reasonable in the

circumstances. No payments shall be made on termination of contract during AMC period.

Supplier and Authority shall agree not to disclose to any third party or use confidential or

proprietary information of the other which each learns during the course of the Work.

Authority shall not disclose or disseminate Service provider’s Confidential Information to any

person other than those employees of Authority, or its affiliates, who have a need to know it in

order to assist Authority in performing its obligations, or to permit Authority to exercise its rights

The provisions of Confidentiality in respect of Confidential Information shall not apply to the

a) Already known to the Receiving Party free of any restriction at the time it is obtained

from the Disclosing Party,

b) Subsequently learnt from an independent third party free of any restriction and without

breach of the Contract;

c) Is or becomes publicly available through no wrongful act of the Receiving Party or any

d) Is independently developed by the Receiving Party without reference to or use of any

Confidential Information of the Disclosing Party and without the participation of

individuals who have had access to Confidential information of the Disclosing Party; or

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e) Is required to be disclosed pursuant to an applicable law, rule, regulation, government

requirement or court order, or the rules of any stock exchange (provided, however,

that the Receiving Party shall advise the Disclosing Party of such required disclosure

promptly upon learning thereof in order to afford the Disclosing Party a reasonable

opportunity to contest, limit and/or assist the Receiving Party in crafting such

The Receiving party will ensure that all their employees who are provided access to the

Disclosing Party’s Confidential Information, shall sign confidentiality agreements with the

Disclosing party incorporating the same restrictive conditions as are set out in this clause, if

so required by the Disclosing party. The confidentiality obligations in terms of this clause

shall survive for the term of this arrangement and for a period of two years thereafter.

In no event shall the Service provider or the Authority be liable, one to the other, for special or,

indirect damages in connection with or arising out of the furnishing, performance or use of the

services or deliverables provided by Supplier under the terms of this tender proposal.

The Supplier shall, during the term of the whole contract, indemnify and hold the Authority

harmless from any loss, claim or damage, third party suit, proceedings, judgments, cost and

expenses (including reasonable attorney fees) relating to any infringement claim by a third

party if the same is based on any Service provider materials provided to Authority by or on

behalf of Service provider or the access and use by Authority of any Service provider provided

software or materials in connection with Service provider's performance of Services

hereunder without breaching the terms of the Tender.

Supplier will defend, indemnify and hold harmless Authority from and against any third- party

suit, proceeding, judgment, costs and expenses (including, reasonable attorney fees) to the extent

such action or claim is based on allegation that the Services or Deliverables as provided to

Authority by Service provider and the use thereof by Authority as stated in the Tender constitutes

an infringement of or misappropriation of the copyright, patent, trademark or trade secret rights

of any third party.

Should either Party be prevented from performing any of its responsibilities (as detailed in this

tender)by reason caused by an Act of God or any cause beyond its reasonable control including

but not limited to work stoppages, fires, riots, terrorist strikes, accidents, explosions, floods,

cyclones, storms wars, pandemic, revolutions, acts of public enemies, blockages, embargos any

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING

DOORS WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN

laws, orders, proclamations, ordinances, demands or requirements for any government or

authority or representative of any such government including restrictive trade practices or

regulations strikes, shutdowns, labor disputes which are not instigated for the purpose of

avoiding obligations herein failures and/or fluctuations in electric power, light,

telecommunications or air-conditioning equipment the time for performance shall be extended

until the operation or such cause has ceased, provided the party affected gives prompt notice to

the other of any such factors or inability to perform, resumes performance as soon as such factors

disappear or are circumvented.

Under this clause, if either party is excused performance of any obligation for a continuous period

of 30 days, then the other party may at any time there after while such performance continues to

be excused, terminate the Contract without liability, by notice in writing to the other. However,

the aforementioned reasons do not include lack of personnel and non- performance of third

The Service provider shall not be titled to any termination payment from the Authority in case of

force majeure, including termination of contract due to force majeure. Authority shall pay the

Service provider all payments due as of the termination date as stated in the notice, including

those for the proportion of work completed fully in the on-going stage, until termination.

Performance security shall, subject to the Authority’s right to receive amounts, if any, due from

Supplier under this contract, be duly discharged and released to the Supplier.

Independent Service Provider

Service provider shall be deemed to be acting as an independent contractor of Authority and shall

not be deemed an agent, legal representative, joint venture or partner of Authority. Neither party

is authorized to bind the other to any obligation, affirmation or commitment with respect to any

other person or entity.

Neither party shall assign or transfer all or any of its obligations under this arrangement

including any Statement of Work to any person without the prior written consent of the other

party, which consent shall not be unreasonably withheld or delayed.

No Joint Ventures or Consortium is permitted to bid. Only single legal entities which are either a

registered body, Government agency or statutory body shall be allowed to bid for this tender.

Understanding of Terms

By submitting a tender, each Bidder shall be deemed to acknowledge that it has carefully read all

parts of this Tender, including all forms, schedules and annexes hereto, and has fully informed

itself as to all existing conditions and limitations.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Authority’s right to accept any proposal and to reject any proposal

Authority reserves the right to accept or reject any proposal, and to annul the bidding process

and reject all proposals at any time prior to award of contract, without thereby incurring any

liability to the affected Bidder or Bidders or any obligation to inform the affected Bidder or

Bidders of the grounds for Authority’s action.

Notification of Award

Prior to the expiration of the validity period, Authority will notify the successful Bidder in writing or

by fax or email, to be confirmed in writing by letter, that its Tender/Proposal has been accepted. The

notification of award will constitute the formation of the contract. Upon the successful Bidder’s

furnishing of performance security, Authority will notify each unsuccessful Bidder.

Signing of Agreement

At the same time as Authority notifies the successful Bidder that its Tender/Proposal has been

accepted, Authority shall enter into a separate Agreement, incorporating all correspondence (to be

discussed and agreed upon separately) between Authority and the successful Bidder. The terms

and conditions of this tender shall constitute the major part of the agreement. Such Agreement

may have additional clauses and/or provisions that further explain or clarify provisions of this

tender, or certain provisions which Authority may be required to include as per law or being a

publicly owned institution, as per its practices.

Failure to agree with the Terms and Conditions

Failure of the successful Bidder to agree with the Terms & Conditions of the Tender shall constitute

sufficient grounds for the annulment of the award, in which event Authority may award the contract

to the next best value Bidder or call for new proposals.

Severability and Waiver

If any provision of the Tender, or any part thereof, shall be found by any court or administrative

body of competent jurisdiction to be illegal, invalid or unenforceable the illegality, invalidity or

unenforceability of such provision or part provision shall not affect the other provisions of the

Tender or the remainder of the provisions in question which shall remain in full force and effect.

The relevant Parties shall negotiate in good faith in order to agree to substitute for any illegal,

invalid or unenforceable provision a valid and enforceable provision, which achieves to the

greatest extent possible the economic, legal and commercial objectives of the illegal, invalid or

unenforceable provision or part provision.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

No failure to exercise or enforce and no delay in exercising or enforcing on the part of either Party

to the Tender of any right, remedy or provision of the Tender shall operate as a waiver of such

right, remedy or provision in any future application nor shall any single or partial exercise or

enforcement of any right, remedy or provision preclude any other or further such right, remedy or

provision or the exercise or enforcement of any other right, remedy or provision.

REPRESENTATIONS AND WARRANTIES, DISCLAIMER,

Representations and Warranties of the Service Provider

The Service Provider represents and warrants to Authority that:

(1) It is duly organized, validly existing and in good standing under the laws of India;

(2) It has full power and authority to execute, deliver and perform its obligations under the

Tender and to carry out the transactions contemplated hereby;

(3) It has taken all necessary corporate and other action under Applicable Laws and its

constitutional documents to authorize the execution, delivery and performance of the

(4) It has the financial standing and capacity to undertake the Project;

(5) The Tender constitutes its legal, valid and binding obligation enforceable against it in

accordance with the terms hereof;

(6) It is subject to civil and commercial laws of India with respect to the Tender and it hereby

expressly and irrevocably waives any immunity in any jurisdiction in respect thereof;

(7) the execution, delivery and performance of the Tender will not conflict with, result in the

breach of, constitute a default under or accelerate performance required by any of the

terms of the Supplier’s Memorandum and Articles of Association or any Applicable Laws or

any covenant, agreement, understanding, decree or order to which it is a party or by which

it or any of its properties or assets is bound or affected;

(8) There are no actions, suits, proceedings, or investigations pending or, to the Supplier’s

knowledge, threatened against it at law or in equity before any court or before any other

judicial, quasi-judicial or other authority, the outcome of which may result in the breach of

or constitute a default of the Service provider under the Tender or which individually or in

the aggregate may result in any Material Adverse Effect;

(9) It has no knowledge of any violation or default with respect to any order, writ, injunction

or any decree of any court or any legally binding order of any Government Agency which

may result in any material adverse effect or impairment of the Supplier’s ability to

perform its obligations and duties under the Tender;

(10) It has complied with all Applicable Laws and has not been subject to any fines, penalties,

injunctive relief or any other Civil or criminal liabilities which in the aggregate have or

may have Material Adverse Effect;

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

(11) No representation or warranty by the Service provider contained herein or in any other

document furnished by it to Authority or to any Government Agency in relation to

Applicable Permits contains or will contain any untrue statement of material fact or omits

or will omit to state a material fact necessary to make such representation or warranty not

misleading; and

(12) No sums, in cash or kind, have been paid or will be paid, by or on behalf of the Service

provider, to any person by way of fees, commission or otherwise for securing the Tender

or entering into of the Agreement or for influencing or attempting to influence any officer

or employee of Authority in connection therewith.

(1) Without prejudice to any express provision contained in the Tender, the Service provider

acknowledges that prior to the execution of the Agreement, the Service provider has after a

complete and careful examination made an independent evaluation of the Specifications,

Project Site and all the information provided by Authority, and has determined to the

Service Provider's satisfaction the nature and extent of such difficulties, risks and hazards

as are likely to arise or may be faced by the Service Provider in the course of performance

of its obligations hereunder.

(2) The Service provider further acknowledges and hereby accepts the risk of inadequacy,

mistake or error in or relating to any of the matters set forth in (a) above and hereby

confirms that Authority shall not be liable for the same in any manner whatsoever to the

Service provider.

Representations and Warranties of Authority

Authority represents and warrants to the Service Provider that:

(1) Authority has full power and authority to grant the Tender;

(2) Authority has taken all necessary action to authorize the execution, delivery and

performance of the Contract;

(3) The Contract constitutes its legal, valid and binding obligation enforceable against it

in accordance with the terms hereof.

Governing Law and Jurisdiction

The Contract shall be construed and interpreted in accordance with and governed by the laws of

India and the Courts at Rajkot shall have jurisdiction over all matters arising out of or relating to

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Termination of the Contract (a) shall not relieve the Supplier or Authority of any obligations

hereunder which expressly or by implication survives Termination hereof, and (b) except as

otherwise provided in any provision of the Tender expressly limiting the liability of either Party,

shall not relieve either Party of any obligations or liabilities for loss or damage to the other Party

arising out of or caused by acts or omissions of such Party prior to the effectiveness of such

Termination or arising out of such Termination.

All notices required to be given under this Tender and all communications, documentation and

proceedings which are in any way relevant to this Tender shall be in writing in Hindi/ Gujarati/

English language.

Ownership and Protection of Property

(1) Authority shall retain the title and ownership of any site allotted by Authority to Service

provider for purposes of carrying out Service provider's obligations in relation to this

Project. Such title and ownership of Authority of any such site shall not pass to Service

(2) The Authority shall permit the Service provider to work on the project site to execute its

obligations in accordance with the Tender. The Service Provider shall have the exclusive

right to enter upon, occupy and use the Project Site for the specific purpose of ensuring

installation, repair, maintenance and smooth operations of the Automatic door systems.

(3) The Service provider shall ensure that the work of installation and maintenance does not

obstruct, interfere or deactivate any other equipment, Systems, utilities, security Systems,

electrical lines and any other such equipment which is part of BRTS or public

infrastructure. If such obstructions, interference is unavoidable, it should be done

through prior approval of the Authority and in a manner that causes the least

difficulty/closure.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure1: Forwarding Letter

The General Manager

Rajkot Rajpath Limited

Subject: With respect to tender for Annual Maintenance Contract of 42 Nos. of Automated Sliding

Doors with RFID Readers for Bus Rapid Transit System (BRTS) Bus Stations in Rajkot City.

With respect to above mentioned subject, we are pleased to submit the tender. This offer is subject

to all terms and conditions contained in the tender document. I have not made any changes either

directly or indirectly in terms and conditions of the Tender. In additions to terms and conditions of

this tender, I am not given any written or oral promise from the Authority.

The EMD draft details are as follows:

Amount: DD No. Dated:

Payable at Rajkot on Bank:

We are pleased to submit the following documents towards the same.

1. Technical bid

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

I am fully aware that the Authority has right to accept any tender or reject any/all tenders

without giving any reason and upon rejection of tender/tenders I shall not been titled to any right

with related to the Authority.

I have thoroughly read and understand all the terms and conditions of this tender and I promise to

observe all the terms and conditions of this tender. I have signed and sealed each and every page

of this tender document.

(Signature and stamp of the Bidder with date)

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 2: Format Bank Guarantee for bid security

This Deed of Guarantee is made on this day of ,2026 at

__by a Nationalized Bank and having its Head Office/Registered Office at_

to as “the Bank” or “the Guarantor”, which expression shall unless it be repugnant to the subject or

context hereof be deemed to include its successors and assigns) in favor of Rajkot Rajpath Limited

having Office at 3rd Floor, Multi activity center, Nana Mauva Chowk, 150 Ft Ring Road, Rajkot

(Gujarat), Pin-360005(hereinafter referred to as “Authority” which expression shall unless it be

repugnant to the subject or context hereof be deemed to include its successors and assigns).

WHEREAS, the Authority undertook the process of competitive bidding in order to select the most

desirable firm/company for Annual Maintenance Contract of 42 Nos. /Units of Automated Sliding

Doors accompanied by RFID Readers for Bus Rapid Transit System (BRTS) Bus Stations in Rajkot

City for which purpose Authority issued tender document inviting Bids from the Bidders;

WHEREAS, [name of Bidder] (hereinafter called “the Bidder”) has submitted his Bid

dated [date] for the execution of the Works (hereinafter called “the Bid”).

In the event of any breach or non-performance of the following terms and conditions contained in

the Tender document:

(1) If the Bidder with draws or modifies his Bid during the period of Bid validity specified in the

(2) If the Bidder refuses to accept the correction of errors in his Bid; or

(3) If the Bidder submits a conditional Bid which would affect unfairly the competitive

provision of other Bidders who submitted substantially responsive Bids and/or is not

accepted by RRL, or

(4) If the Bidder, having been notified of the acceptance of his Bid by the RRL during the

period of Bid validity and the bidder fails or refuses to execute the Agreement in

accordance with the Tender documents;

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

The Guarantor agrees absolutely, irrevocably and unconditionally guarantees and undertakes to

pay to authority a sum of Indian Rupees ....................................................... without any protest or demur

And upon receipt of first written demand from Authority, without having to substantiate his

demand, provided that in his demand Authority will note that the amount claimed by him is

due to him owing to the occurrence of any one or more of the conditions, specifying the

occurred condition or conditions.

This Guarantee will remain in force up to and including the date 30 days after the date of expiration

of the Bid Validity or as it may be extended by the bidder on a written request by the Authority,

notice of which extension(s)to the Bank is hereby waived. Any demand in respect of this Guarantee

should reach the Bank not later than the above date.

The jurisdiction in relation to this Guarantee shall be the Courts at Rajkot and Indian Law shall be

The claim in respect of this Bank Guarantee shall be admissible at any of our Rajkot Branches.

INWITNESSWHERE Of the Guarantor has executed this Guarantee on this _day of

_ and year first here in above written.

Signed and delivered by the

by its Authorized Signatory as authorized by

Board Resolution passed on/Power of

Authorized Signatory

In the presence of:

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING

DOORS WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN

Annexure 3: Format for Power of Attorney of Bidder appointing Designated

(Applicable in case of bid not being signed by the person directly authorized by the firm)

The General Manager

Rajkot Rajpath Limited

REF: Your Tender Ref.:

<Bidder’s name>hereby authorizes<Designated Representative’s name>to act as a

representative of<Bidder’s name>for the following activities vide its Board Resolution/Power

of Attorney attached herewith.

To attend all meetings conducted by Rajkot Rajpath Limited or other entities associated with

Automated Sliding Doors (“Project”) for Rajkot Rajpath Limited and to discuss, negotiate,

finalize and sign any bid or agreement and contract related to Annual Maintenance Contract of

42 Nos. / Units of Automated Sliding Doors accompanied by RFID Readers for Bus Rapid Transit

System (BRTS) Bus Stations in Rajkot City.

Yours faithfully,

<Signature and Name of appropriate authority of the Bidder>

<Signature and name of the Designated Representative of the Bidder for acceptance of this

Power of Attorney>

<Name of Bidder>

Encl: Board Authorization

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 4: Format for Technical Bid

Capability Statement

(1) Bidders name and contact details.

(2) Registered Office Address

(3) Bidder’s registration certificate

(4) Bidder’s audited annual report with profit and loss statement and balance sheet for the last five

Financial years

(5) Audited Turnover for last five financial years in the following format:

Year Turnover from business

Seal and Signature of Auditor/ Registered Chartered Accountant with Registration Number:

<Signature, name of the Designated Representative of the Bidder>

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

: Format for Providing References

References may be provided in the following format. Add more columns for references if

Details Reference1 Reference2 Reference3

Name and Contact Details of the

Customer Organization including

Number of Units supplied

Duration of Work

Government/non-government

Supporting Documents

Note: Bidder is also required to provide client certificate for successful installation and

implementation.

<Signature, name of the Designated Representative of the Bidder>

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT

Annexure 5: Format for Price Bid (Maintenance Cost)

(This price bid format is for understanding of the bidder. The price bid shall be

submitted online only. Price Bid of any kind should not be included in the technical

bid. In case price bid is included in the technical bid, the bid shall be summarily

The financial proposal should contain the cost of maintenance in the following format:

Operational Entity Nos.

No. of Auto doors

Pricing/Quote Format for Non-Comprehensive Annual Maintenance

Contract for Two (02) Years

Sr. Item Description Qty in Base Rate of Quate % AMC Quote AMC Rate

No. (Nos.) AMC per Rate Above / per Unit per

unit/per Equal / month for (sr.

month Rs. Below to to 4) in % of Base

Base Rate Rate Rs. 875/-

1 Automated Sliding Door

(Installed at Bus stations)

2 RFID Readers (Installed at Bus stations)

3 Emergency Door operations

(Installed at Bus stations cabin)

4 RFID Tags 32 875.00/- To be filled To be filled online

(Installed at BRTS Buses) online

Non-Comprehensive Maintenance contract for

BRTS Automatic sliding Doors including all parts/

consumables under manufacturing defects.

Dedicated team of technicians which will be on

the route on daily basis to check and supervise

door operations. Periodic Adjustment of Doors /

Replacement of any faulty or worn-out part due

to usage/defects. Checking RFID Card in Bus and

RFID Controller and Readers.

TOTAL AMOUNT OF ABOVE EXCLUSIVE OF ALL TAXES

TOTAL AMOUNT OF ABOVE EXCLUSIVE OF ALL TAXES

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT

1. AMC quotes must cover all the units (ie. Sr.no. 1 to 4) are mandatory. The bidder shall have to

maintain all the above units (ie. Sr.no. 1 to 4) during AMC period.

2. Price to be quoted above is Excluding of Goods and Services Tax (GST) but including of labour,

Material, transportation, levies, duties etc.

3. Spare part fix price: The table below represent the fix cost/price that will be provided to the

bidder for the change of spare parts. The below cost is excluding of GST

Sr. Item Description Qty in Price Per Unit

No. (Nos.) (Excluding Tax)

1 GP-90 Reader 1

2 Enclosure/Acrylic box for GP-90 Reader 1

3 Stainless Frame of GP-90 Reader 1

4 SD-806 Micro Computer 1

5 SD-806 Motor 1

6 Door Teethed Belt, Length12Mtr 1

7 Gear Box for T-Belt 1

8 Frameless Toughened Glass 12mm door 1

10 Aluminum frame of Glass 1

11 24volt Multi Output Power supply for Reader 1

12 Single Power supply (24V Transformer) of 1

13 Tag GP-90 A 1

4. During the period of this agreement of O&M, Contractor must have to replace all the parts which fail

due to an accident, Rain water, short circuit or theft etc. as per the above rates.

General Manager

(Rajkot Rajpath Ltd.)

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 6: Performance Guarantee Format

Performance Guarantee Format

PROFORMA OF BANK GUARANTEE FOR PERFORMANCE GUARANTEE (ON BANK’S LETTER HEAD WITH

ADHESIVE STAMP)

Rajkot Rajpath Limited. Rajkot

KNOW ALL MEN by these present that we __________of ______ (Name and address of Bank) having our registered

office at _________(hereinafter called “the bank”) are bound unto the Chairman of Rajkot Rajpath Limited.

(Hereinafter called “the Owner”) in the sum of Rs. -------lakhs (Rupees -----------lakhs only) for which payment

will be made to the said Owner, the Bank binds itself, it successors and assigns by the represents. Whereas a

Letter of Acceptance No. _______ dated_________has been issued by RRL,----------------(NAME OF SERVICE

PROVIDER) (Hereinafter called “the Service Provider”) for execution of the CBS Project, AND WHEREAS the

Service Provider is required to furnish a Bank Guarantee for the sum of Rs.-----------------------------lakhs

(Rupees----------------------- lakhs only) towards the Performance Guarantee for the said CBS Project, AND

WHEREAS (Name of Bank) has, at the request of the Service Provider, agreed to give this guarantee as

hereinafter contained without demur.

1. We further agree as follows:

a) That the guarantee hereinbefore contained shall not be affected by any change in the constitution of

our Bank or in the constitution of the Service Provider.

b) That any account settled between the Owner and the Service Provider shall be conclusive evidence

against us of the amount due hereunder and shall not be questioned by us.

c) That this guarantee commences from the date hereof and shall remain in force for a period of

(Two) years and 90 days.

d) That the expression ‘the Service Provider’ and ‘the Bank’ herein used shall, unless such an

interpretation is repugnant to the subject or context, include their respective successor and assigns.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

2. The Conditions on this obligation are:

a. If the Service Provider fails or refuses to enter into the Service Provider Agreement within the time

limit specified in the Letter of Acceptance.

b. If the Service Provider fails to perform its obligations under the Service Provider Agreement to be

entered into between RRL and the Service Provider pursuant to issuance of Letter of Acceptance by

RRL to Service Provider

We undertake to immediately pay to the Owner in RAJKOT the above amount upon receipt of his first written

demand, without the Owner having to substantiate his demand, provided that in his demand the Owner notes

that the amount claimed due to him owing to the occurrence of one or more of the conditions a & b mentioned

above and specifies the occurred condition or conditions.

SIGNATURE OF THE WITNESS SIGNATURE OF AUTHORISED OFFICIAL OF

NAME OF THE WITNESS ADDRESS OF THE WITNESS

NAME OF OFFICIAL----------------- DESIGNATION ---------------------- STAMP/SEAL OF THE BANK

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 7 Specification

7A: Technical Specifications for Automatic Sliding Door

(Presently installed at the BRTS bus stations, Four/Two units per bus station) The

following are the Technical Specifications for Automatic Sliding Door System.

1) AUTOMATED SLIDING DOOR FUNCTIONAL REQUIREMENTS

The Sliding door should provide access facility to the passengers to board the bus and exit out

of the bus at BRTS bus stations. The doors are intended to be in closed position in normal

condition when there is no bus at the bus station; however, in event of abnormal conditions or

emergency situations the station manager should have electronic/manual overriding control to

manage the doors. The door should open only in an event that the bus arrives at the station bay

and intends to allow passengers to enter or exit out of the bus.

2) AUTOMATIC SLIDING DOOR SPECIFICATIONS

All the Aluminum sections of the System should be of Jindal, Hindalco or equivalent. The

thickness of the same to be minimum 3.18 mm. They have to be finished with Anodizing of

approved shade with minimum thickness of 20 micron. The item to include all Gaskets, brushes,

buffers and other necessary hardware for the smooth operation, Locke ability and safety of the

System. The sizes of the Aluminum sections are provided in the drawings.

The System should be controlled by a microprocessor based electronic control and

monitoring equipment. Gear motor with encoder acting as an automatic limit switch and

anti-crushing device which, by means of the learning operation recognizes the mechanical

stops and during the following operations it controls speed and deceleration. The running

units with reinforced self-lubricated, noise limiting nylon wheels, electricity-conducting

synthetic material drive belt, safety photocell and System for connection to framed wing or to

tempered glass wing consisting of galvanized steel adjustable brackets and aluminum

supporting profiles and anodized or painted finish and the same color front guard should be

Wing locking device complete with lever operated release System for manual opening and buffer

battery pack for emergency power supply.

Vendor shall provide opening/closing alarm on the door byway of blinking light and clear audio

interface suitable for crowded location.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

3) DOOR GLASS MATERIALSPECIFICATIONS

Toughened Glass Door 10 mm thick toughened glass confirming to relevant IS codes of exterior

4) COMPATIBILITY FOR RFID SUBSYSTEM

The vendor shall provide Sliding Doors in such a way that the system is compatible with (i) the

RFID subsystem to be provided in this tender and (ii) the subsystem already installed on

existing bus station. The protocol design shall be show cased as and when required by

Authority and the Service provider must ensure that the System to be maintained through non-

comprehensive maintenance is according to this protocol.

The System thus provided shall seamlessly integrate with the current System installed.

The service provider is required to share the protocol and logic of RFID subsystems

with the authority in order to make the system compatible, in case of not doing so will

result in termination of the Service provider and he shall forfeit his Performance

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 7B: Specifications of Extra Long Range Proximity Reader

(Presently installed at the BRTS bus stations, Four/Two units per bus station)

Operational Specifications:

(1) Buffer batteries for emergency power supply with UPS facility or anti-panic

door opening facility through the dip- switches

(2) Electronic force adjustment control

(3) Obstruction detection system which causes the door to stop or reverse operation

when an obstruction is detected

(4) Automatically controlled braking and slow down operations

(5) Independently controlled open, partly open and close controls

(6) Manually adjustable thrust force on obstacles, opening speed, closings peed,

automatically controlled closing time and partly open operations

(7) Stop and reverse operation safety devices

(8) Operating parameters can be changed directly from the control panel, from an infrared

control or by connecting PC equipment with a interface to control software.

Extended range proximity reader featuring compact dimensions and read range of up to

90 cm. The unit will run from an excellent power supply and making it particularly suited

to access control, car parking and through-wall reading applications.

High-precision auto tuning circuitry compensates

Extra-long reading range of up to90cm with ISO passive cards: up to 130 cm with

special clamshell card

Internal relay control.

• Bright LED indicators, tuning LED bar

• Firmware upgradeable in the field

• Attractive and waterproof housing design

• High-quality power supply with noise filter included

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

• Access Control System

• Car parking Systems

• Through-wall Reading Application

• Personal Identification

• Hands Free Application

Specifications:

Interfaces Wiegand(26bits), MSRABATrack2, RS232, RS485 or

Special Customized Specification

Reading Range Upto90cm with ISO card in ideal conditions or up to

130 cm with Special clamshell card

RFID cards accepted 125KHz. 64bits.Manchesterencoding

Maximum Power Switch Up to 24V / 2A

By internal relay

Operating temperature range -10 ᷉+60°C

Audio / Visual Indication Bright Blue LED and Buzzer

Dimensions 420(W)x320 (L)x45(D)mm

The makes of Readers specifications provided intender are indicative. The bidders

‟submission for Reader will be evaluated as per specifications provided in the tender

and need to adhere to the same. It should be compatible with other equipment during

operations. The apparatus should also be„ inter-operable‟ across operational infrastructure in

earlier phases and upcoming phases in future.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 7C: Specifications of RFID TAG

(Installed on buses and controls opening and closing of automatic doors by synchronizing with the

RFID Reader installed at BRTS Bus stations)

Specifications:

Sr Parameters Specifications

1 Typical Maximum read range Upto150 cm

2 Dimensions 151x112x7mm (as above drawings)

3 Operating temperature -20°Cto55°C

4 Storage temperature -20°Cto55°C

5 Currently Used Chip type EMH4100(or compatible)

6 Currently used Part number PartNO.:TAG90

7 Description 125kHz,ASK,Manchestercoding

8 Compatibility EMH4002

9 Coding Factory preprogrammed

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 7D: Specifications for Emergency Door operations Switches in POS Cabin

(Installed at each BRTS Bus stations, two /four switches per Bus station)

Specifications for Emergency Switch

Two /Four emergency switches have been installed within each POS Cabin/Ticketing cabin at each

BRTS Bus station, for control of each of the four sliding doors at the bus station for manual

operations of the door in case of emergencies.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 7E: Service Level Conditions

1) Automatic Sliding Door operations:

The automatic sliding door should operate only when RFID Tag installed on each bus aligns

completely with the RFID Reader installed at each BRTS bus station door. The service

provider shall provide a mechanism such that the door is operated only when the

mechanism senses that the bus has come to a halt and the door of bus and the station have

aligned to each other.

The mounting structure made of SS and which is needed to mount RFID reader on the

station shall also be in the scope of maintenance works. However, the service provider

shall be provided with proper drawings as and when needed.

The RFID reader supplied by the Service Provider shall also have a weatherproof acrylic

cover on top of the reader to ensure safety and weather protection.

The Service provider may provide visual alarm with buzzer on the station door to allow

passengers to know that the door is opening or closing.

2) System Availability

The System could be required to be functional round the clock, and the availability of the

System should be in excess of 99% of the operations time of and AMC period. Any other

service level metrics, as might be appropriately required, would be finalized during the

contract signing stage.

3) Service monitoring

(a) Service provider will put in place a monitoring mechanism to monitor all Components

of automated sliding doors. Supplier through its monitoring system should provide data

which is sufficient to allow analysis and reporting of Component performance and

availability to the detail and frequency described in this Agreement.

(b) Supplier will additionally use data gathered from its monitoring of the Components

to inform & take approval from competent authority for its decisions in respect of any

changes to its infrastructure which in its sole discretion, deems necessary to maintain or

improve the availability and performance of the services delivered to Authority.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

4) Performance Reporting

Service Provider shall record performance and availability of each of the Customer

Components and report this information to the Customer. Where periodic account reviews

are agreed by both parties to be held between the Customer and Supplier, these reports will

form an agenda for such reviews. If the Customer Components include access to Service

provider’s service system, Service provider will enable the Customer to view the reports via

Service Provider's service system.

5) Complaints Procedure

If the Customer has any complaints about the way in which Service provider support

facilities are being managed, the Customer Representative should contact the Supplier.

6) General Maintenance Conditions:

(a) The maintenance shall include both Preventive Maintenance and Corrective

(b) This SLA shall cover each and every part/component of the Automated Sliding Door

System. The service provider shall examine, clean, lubricate and adjust various

components/parts of the entire Automated Sliding Door System including all parts and

components every month and shall take necessary measures to maintain the Automated

Sliding Door in proper working conditions in accordance with the Specifications in the

(c) The supplier shall supply and replace any part/components which are discovered to be

potentially detrimental to the safety of the user and/or to the efficient and cost-effective

operation of the Sliding Door and which require immediate replacement.

(d) In case of need to replace any part/component, the supplier shall provide original make

genuine parts/components of similar/higher quality.

(e) In case of emergencies, the supplier shall respond immediately to take the necessary

actions irrespective of the provisions regarding time limit in the Agreement.

(f) The supplier shall be liable for any kind of damage to the user of the Sliding Door caused

by poor maintenance, delay in any repair/maintenance works and shall pay for the damage to

the Authority an equivalent amount provided by the Authority.

(g) Repairs shall be carried out generally during BRTS operational hours and also during

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

non-operational hours as and when required.

(h) Bidder has to take necessary actions to keep each and every door operational on all the

days of AMC contract period.

(i) Sufficient quantity of all the parts needed for the O & M of doors must be kept in ready

stock, so that the parts can be replaced within stipulated time.

(j) Bidder has to ensure that necessary technical staff remains present in the Rajkot City at

any time during the O & M period of contract.

(k) If the Bidder fails to repair any fault in door system within stipulated time, Then the

Rajkot Rajpath Ltd will make it repaired in behalf of the Bidder cost and liability, and for the

time period for which operation of door remains closed, penalty will be charged as per the

condition no. (i).

(l) Rajkot Rajpath ltd will have all the rights to cancel or terminate this agreement with

prior notice of 1 (one) month to Bidder and return the bank guarantee and settle all dues of

(m) At Present there is 19 (Nineteen) BRTS Bus Shelters, If BRTS Bus shelters shall be

increased or decreased in future as per the need & circumstances of RRL, Bill of Bidder will be

paid as per the actual no. of Autodoor’s O & M done for the BRTS Bus shelters.

7) Nature of Distress, Remedy Periods and Damages payable for Breach.

The Service provider shall during and the AMC period attain following standards of remedy

for each nature of distress specified. In the event of the service provider not being able to

deliver the services as shown above, damages shall be payable by the Service provider

against default in service as shown below.

If any door fails due to any fault, then it must be repaired within 24 hours, falling which

Rajkot Rajpath ltd will charge Rs 1000/day/door as a penalty and will be deducted from the

bill of the bidder.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

8) Training Requirements

Training is an important activity for the successful implementation of Work. To make the

Work a success, the following training programs shall be arranged by the Service provider

from time to time depending on the requirement and understanding of the service center

operators, participating users, etc. For all these training programs, the Service provider shall

provide adequate course material documents. The following are the trainings that may be

imparted by the Service provider:

a) Supplier shall impart training to Authority nominated trainer staff, so that they are

aware of the operations of the solution and further impart training to the relevant staff of

Authority ensuring smooth running of System at the selected sites.

b) Service Provider shall also be responsible for re-training the Authority nominated

trainers staff whenever changes are made in the System and it shall be the responsibility of

the Service Provider to ensure that the operators are familiar with new versions of System

and its allied services.

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

Annexure 8: List of Approved Banks

List of Approved Banks for the Purpose of Providing Bid Security/Performance

Security/Tender Fee

The Bidder shall furnish, a Bid Security of the amount as shown in para 6 of the Table of IFB

as part of his bid, in the form of D.D. or pay order or Bank Guarantee in favour of Rajkot

Rajpath Limited valid for 180 days.

The issuing branch of the bank guarantee shall be of Rajkot City only.

As per Government of Gujarat G. R. No.–EMD/10/2021/7729/DMO, Dtd-28.06.2021 &

Circular of Finance Department, AMC no.168 Date: 05-02-2022, approved Banks are:

(A) Guarantee issued by following banks will be accepted as SD/EMD on permanent

1.All Nationalized Banks

(B) Guarantees issued by following Banks will be accepted as SD/EMD.

(1) Commercial Banks:

Kotak Mahindra Bank

Tamilnadu Mercantile Bank

Ujjivan Small Finance Bank AU

Small Finance Bank Equitas

Small Finance Bank Bandhan

. Standard Charterd Bank

City Union Bank

(2) Co-Operative Banks of Gujarat:

The Kalupur Commercial Co-Operative BankLtd.

Rajkot Nagarik Sahakari Bank Ltd.

The Rajkot Mercantile Co-Operative Bank Ltd. The

Mehsana Urban Co-Operative Bank Ltd. Nutan

Nagrik Sahakari Bank Ltd.

Sarswat Bank Saurashtra

TENDER FOR ANNUAL MAINTENANCE CONTRACT OF 42 NOS. OF AUTOMATED SLIDING DOORS

WITH RFID READERS FOR BUS RAPID TRANSIT SYSTEM (BRTS) BUS STATIONS IN RAJKOT CITY

The Gujarat State Co-Operative Bank

Annexure 9- No Blacklisting certificate

Format for Affidavit certifying that the Entity/Promoter/s / Director/s

of Entity are not blacklisted (On a Stamp Paper of relevant value)

No - Blacklisting Affidavit

I M/s. …………………………………………………………(Name of the Proposer), (the

names and addresses of the registered office) hereby certify and confirm that

we or any of our promoter/s / director/s are not barred by Government of

Gujarat (GoG) / any other entity of GoG or blacklisted by any state

government or central government / department / Local Government /

agency in India or from abroad from participating in Project/s, either

individually or as member of a Consortium as on the -(Proposal submission

We further confirm that we are aware that our application for the captioned

Project would be liable for rejection in case any material misrepresentation

is made or discovered with regard to the requirements of this tender at any

stage of the Bidding Process or thereafter during the agreement period.