Ref. No.

GeM

AOC

Services

Customized AMC/CMC for Pre-owned Products - Desktop; Dell HP Acer Icomp Lenovo; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

SERVICE

Customized AMC/CMC for Pre-owned Products - Desktop; Dell HP Acer Icomp Lenovo; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Union Bank of India

110002, Union Bank of India, 6th Floor, Konnectus tower, Opp New Delhi Railway Station, Ajmeri gate side, New Delhi | Central, Delhi

Amount: ₹31.0 LCloses: 10 Mar 2025Closed

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Timeline

Published15 Feb 2025
Closed10 Mar 2025
Awarded29 Oct 2025

Bids

10 Bids29 Oct 2025

#	Company	Amount	Rank	Status
1	MEGAMAX SERVICES PRIVATE LIMITED L1₹11.7 LQualified 101 PRATAP NAGAR MAYUR VIHAR PHASE 1 EAST DELHI EAST DELHI DELHI 110091 \| EAST DELHI \| DELHI \| 110091	₹11.7 L Quoted ₹24.6 L	L1	Qualified MSE, Category: General
2	BHARAT IT SERVICES LIMITED L2₹10.8 L+₹4.7 L (18.9%)Qualified 1 54 DOVER PLACE GROUND FLOOR BEHIND GARIAHAT PANTALOON KOLKATA 700019 WEST BENGAL \| KOLKATA \| KOLKATA \| WEST BENGAL \| 700019	₹10.8 L+₹4.7 L (18.9%) Quoted ₹29.3 L	L2	Qualified
3	ACCEL LIMITED L3₹29.8 L+₹5.2 L (21.1%)Qualified 178 3RD FLOOR SFI COMPLEX VALLUVAR KOTTAM HIGH ROAD NUNGAMBAKKAM CHENNAI CHENNAI TAMIL NADU 600034 \| CHENNAI \| TAMIL NADU \| 600034	₹29.8 L+₹5.2 L (21.1%)	L3	Qualified
4	SYSNET GLOBAL TECHNOLOGIES PRIVATE LIMITED. L4₹60.8 L+₹36.2 L (147.0%)Qualified C 101 102 DDA SHED COMPLEX SOUTH DELHI PHASE I OKHLA INDUSTRIAL AREA NEW DELHI DELHI 110020 \| SOUTH EAST DELHI \| DELHI \| 110020	₹60.8 L+₹36.2 L (147.0%)	L4	Qualified
5	Asian IT Services Disqualified 132A BLOCK D SUBCITY CENTER BLOCK D NEAR HADIRANI CIRCLE UDAIPUR RAJASTHAN 313001 \| UDAIPUR \| RAJASTHAN \| 313001	-	-	Disqualified MSE, Category: OBC

Corrigenda

Corrigendum

1 updatesLatest on 5 Mar 2025

Tender Value

₹31.0 L

EMD Value

₹50,000

Closing Date

10 Mar 2025, 11:00 amClosed

Work Description

Customized AMC/CMC for Pre-owned Products - Desktop; Dell HP Acer Icomp Lenovo; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Customized AMC/CMC for Pre-owned Products - All In One PC; Acer Dell HP IComp Lenovo; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Customized AMC/CMC for Pre-owned Products - Laptop; Acer Asus Dell HP IComp Lenovo; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Customized AMC/CMC for Pre-owned Products - Laser Jet Printer; Epson HP Canon Brother Samsung; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Customized AMC/CMC for Pre-owned Products - Fast Dot Matrix Printer; TVS Epson Lipi; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Customized AMC/CMC for Pre-owned Products - Flatbed Scanner; Epson Avision Canon Hp; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Customized AMC/CMC for Pre-owned Products - ADF or DMS Scanner; Epson Avision Canon Hp; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Customized AMC/CMC for Pre-owned Products - Passbook Printer; Epson TVS Olivetti Lipi; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Customized AMC/CMC for Pre-owned Products - Dot Matrix Printer; Epson TVS Lipi; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Tender Information

Tender ID

7491045

Reference Number

GEM/2025/B/5922221

Tender Type

Two Packet Bid

Product Category

Customized AMC/CMC for Pre-owned Products - Desktop; Dell HP Acer Icomp Lenovo; Comprehensive Maintenance Contract (CMC); Quarterly; Yes

Form of Contract

GeM Contract

Period of Work

1300 days

Location

110002, Union Bank of India, 6th Floor, Konnectus tower, Opp New Delhi Railway Station, Ajmeri gate side, New Delhi

Evaluation Method

Total value wise evaluation

Bid Type

SERVICE

Source Website

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Awarded Items

GEMC-511687709798556

Awarded to BHARAT IT SERVICES LIMITED

₹10.8 L

Services

Service	Profile / Skill	Billing	Quantity	Unit Charge	Amount
Customized AMC/CMC for Pre-owned Products	-	quarterly	773	501.5	387659.5
Customized AMC/CMC for Pre-owned Products	-	quarterly	102	1121	114342
Customized AMC/CMC for Pre-owned Products	-	quarterly	9	2596	23364
Customized AMC/CMC for Pre-owned Products	-	quarterly	270	885	238950
Customized AMC/CMC for Pre-owned Products	-	quarterly	89	413	36757
Customized AMC/CMC for Pre-owned Products	-	quarterly	51	885	45135
Customized AMC/CMC for Pre-owned Products	-	quarterly	136	1475	200600
Customized AMC/CMC for Pre-owned Products	-	quarterly	56	531	29736

GEMC-511687761235022

Awarded to MEGAMAX SERVICES PRIVATE LIMITED

₹11.7 L

Services

Service	Profile / Skill	Billing	Quantity	Unit Charge	Amount
Customized AMC/CMC for Pre-owned Products	-	quarterly	805	501.5	403707.5
Customized AMC/CMC for Pre-owned Products	-	quarterly	164	1121	183844
Customized AMC/CMC for Pre-owned Products	-	quarterly	282	885	249570
Customized AMC/CMC for Pre-owned Products	-	quarterly	8	1770	14160
Customized AMC/CMC for Pre-owned Products	-	quarterly	73	413	30149
Customized AMC/CMC for Pre-owned Products	-	quarterly	84	885	74340
Customized AMC/CMC for Pre-owned Products	-	quarterly	132	1475	194700
Customized AMC/CMC for Pre-owned Products	-	quarterly	42	531	22302

Documents Required

8 documents required · 8 mandatory

RequiredExperience Criteria

RequiredBidder Turnover

RequiredCertificate (Requested in ATC)

RequiredOEM Authorization Certificate

RequiredAdditional Doc 1 (Requested in ATC)

RequiredAdditional Doc 2 (Requested in ATC)

RequiredAdditional Doc 3 (Requested in ATC)

RequiredAdditional Doc 4 (Requested in ATC)

Eligibility Criteria

Experience

5 yrs

Min Turnover

₹3

Purchase Preferences

MSE Purchase PreferenceMSE EMD ExemptionStartup Exemption

Fee & Financial Details

EMD Fee Amount

₹50,000

Important Dates

Last Activity

29 Oct 2025

Published

15 Feb 2025

Bid Opening

10 Mar 2025

Items & Quantities

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:773 | UnitCharge:501.5 | Amount:387659.5

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:102 | UnitCharge:1121 | Amount:114342

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:9 | UnitCharge:2596 | Amount:23364

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:270 | UnitCharge:885 | Amount:238950

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:89 | UnitCharge:413 | Amount:36757

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:51 | UnitCharge:885 | Amount:45135

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:136 | UnitCharge:1475 | Amount:200600

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:56 | UnitCharge:531 | Amount:29736

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:805 | UnitCharge:501.5 | Amount:403707.5

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:164 | UnitCharge:1121 | Amount:183844

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:282 | UnitCharge:885 | Amount:249570

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:8 | UnitCharge:1770 | Amount:14160

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:73 | UnitCharge:413 | Amount:30149

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:84 | UnitCharge:885 | Amount:74340

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:132 | UnitCharge:1475 | Amount:194700

•

Customized AMC/CMC for Pre-owned Products | Billing:quarterly | Qty:42 | UnitCharge:531 | Amount:22302

Stage Documents

Award of Contract

contract_GEMC-511687709798556.pdf

GeM contract · Paid plans only

Upgrade

contract_GEMC-511687761235022.pdf

GeM contract · Paid plans only

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Documents

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Tender Documents

bid_7491045.pdf

GEM_BID

1739600149.pdf

OTHER

1739600166.pdf

OTHER

1739600184.pdf

OTHER

1739600207.pdf

OTHER

1739600218.pdf

OTHER

1739600228.pdf

OTHER

1739600249.pdf

OTHER

1739600288.pdf

OTHER

1739600299.pdf

OTHER

1739600330.pdf

OTHER

1739600346.pdf

OTHER

1739600357.pdf

OTHER

1739600375.pdf

OTHER

1739600390.pdf

OTHER

TnCScope_78a8cdce-9e30-483f-b33f1739601145411_ZCC_DELHI_BUYER6.pdf

OTHER

TnCScope_812d16d4-c9b1-421b-be221739601163903_ZCC_DELHI_BUYER6.pdf

OTHER

TnCScope_9ca6e63b-6d09-4827-ab4f1739601121389_ZCC_DELHI_BUYER6.pdf

OTHER

list-of-categories-where-trials-are-allowed_1712126171.pdf

OTHER

gtc.pdf

OTHER

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Company

MEGAMAX SERVICES PRIVATE LIMITED

L1₹11.7 LQualified

101 PRATAP NAGAR MAYUR VIHAR PHASE 1 EAST DELHI EAST DELHI DELHI 110091 | EAST DELHI | DELHI | 110091

BHARAT IT SERVICES LIMITED

L2₹10.8 L+₹4.7 L (18.9%)Qualified

1 54 DOVER PLACE GROUND FLOOR BEHIND GARIAHAT PANTALOON KOLKATA 700019 WEST BENGAL | KOLKATA | KOLKATA | WEST BENGAL | 700019

ACCEL LIMITED

L3₹29.8 L+₹5.2 L (21.1%)Qualified

178 3RD FLOOR SFI COMPLEX VALLUVAR KOTTAM HIGH ROAD NUNGAMBAKKAM CHENNAI CHENNAI TAMIL NADU 600034 | CHENNAI | TAMIL NADU | 600034

SYSNET GLOBAL TECHNOLOGIES PRIVATE LIMITED.

L4₹60.8 L+₹36.2 L (147.0%)Qualified

C 101 102 DDA SHED COMPLEX SOUTH DELHI PHASE I OKHLA INDUSTRIAL AREA NEW DELHI DELHI 110020 | SOUTH EAST DELHI | DELHI | 110020

Asian IT Services

Disqualified

132A BLOCK D SUBCITY CENTER BLOCK D NEAR HADIRANI CIRCLE UDAIPUR RAJASTHAN 313001 | UDAIPUR | RAJASTHAN | 313001

Service

Profile / Skill

Billing

Quantity

Unit Charge

Amount

Customized AMC/CMC for Pre-owned Products

quarterly

773

501.5

387659.5

Customized AMC/CMC for Pre-owned Products

quarterly

102

1121

114342

Customized AMC/CMC for Pre-owned Products

quarterly

2596

23364

Customized AMC/CMC for Pre-owned Products

quarterly

270

885

238950

Customized AMC/CMC for Pre-owned Products

quarterly

413

36757

Customized AMC/CMC for Pre-owned Products

quarterly

885

45135

Customized AMC/CMC for Pre-owned Products

quarterly

136

1475

200600

Customized AMC/CMC for Pre-owned Products

quarterly

531

29736

Service

Profile / Skill

Billing

Quantity

Unit Charge

Amount

Customized AMC/CMC for Pre-owned Products

quarterly

805

501.5

403707.5

Customized AMC/CMC for Pre-owned Products

quarterly

164

1121

183844

Customized AMC/CMC for Pre-owned Products

quarterly

282

885

249570

Customized AMC/CMC for Pre-owned Products

quarterly

1770

14160

Customized AMC/CMC for Pre-owned Products

quarterly

413

30149

Customized AMC/CMC for Pre-owned Products

quarterly

885

74340

Customized AMC/CMC for Pre-owned Products

quarterly

132

1475

194700

Customized AMC/CMC for Pre-owned Products

quarterly

531

22302