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Tender ID
Eligibility, documents, scope, Go/No-Go checksEligibility, required documents, scope of work and Go/No-Go checks for this tender, in one click.
Tender Value
Refer Docs
EMD Value
₹7 L
Closing Date
21 Nov 2026, 4:00 pm
Eligibility, documents, scope, Go/No-Go checksEligibility, required documents, scope of work and Go/No-Go checks for this tender, in one click.
Inspector General of Police SCRB
State Crime Records Bureau, Police Headquarters, Thiruvananthapuram
Tender for Establishing and Operating a State-Of-The-Art Centralized Network Operations Centre (NOC) for the Surveillance, Networking and allied IT Infrastructure of Kerala Police
2026_KP_884128_1
KPET/19/2026/SCRB
Limited
Facility Management Services
Supply and Service
Thiruvanathapuram
Included with RFP
4 documents required · 4 mandatory
₹28,750
Yes
₹7 L
Yes
31 Oct 2026
31 Oct 2026
23 Nov 2026
31 Oct 2026
21 Nov 2026
31 Oct 2026
31 Oct 2026 - 10 Nov 2026
| Sl No | Description | Qty | Unit | Est. Rate | Est. Amount |
|---|---|---|---|---|---|
| 1 | NOC Physical Infrastructure & Fit-Out Establishment:
All works, except building structure, including Civil, Interior, Acoustic Partitioning, Electrical Rewiring with ATS Interface, Precision HVAC, Dual Redundant 30kVA UPS (2 x 30kVA N+1 Parallel Configuration) with 30Min SMF Batteries, Biometric Access Control, Fire Safety System including VESDA (Aspirating Smoke Detection), and Raised Access Flooring (1600–1700 Sq. Ft. bare 4th-floor shell) including 2 cabins and 15 Modular Administrative Cubicles. | 1 | Nos | - | - |
| 2 | NOC Hardware Infrastructure, Security Gateways & Control Room Assets:
Comprising 3 Enterprise Servers, 2 Units of Enterprise Next-Generation Firewalls (NGFW) configured in High Availability (HA) active-passive mode with redundant power supplies, interface modules, and active 5-year security subscriptions, OOBM Terminal Server / Console Gateway with cellular backup, 10 Operator Control Consoles with 20 Business-Class Dual Monitors, 2x2 55" LCD Video Wall with Redundant Controller, 24P Access Switch, IP Phones, and Structured Cabling | 1 | Nos | - | - |
| 3 | Comprehensive Enterprise Tool Suite License (Initial Phase 1 Baseline):
Comprehensive Enterprise Tool Suite (NPM, NCM, IPAM, CMDB & ITAM, Log Management, and APM) licensed for an Initial Baseline of 1500 Nodes (5-Year Term) | 1 | Nos | - | - |
| 4 | Incremental Expansion Slot – Tier 1 (500-Node Block):
5-Year Enterprise Tool Suite license extension for an incremental block of 500 Nodes, inclusive of all suite modules | 1 | Nos | - | - |
| 5 | Incremental Expansion Slot – Tier 2 (1000-Node Block):
5-Year Enterprise Tool Suite license extension for an incremental block of 1000 Nodes, inclusive of all suite modules | 1 | Nos | - | - |
| 6 | Incremental Expansion Slot – Tier 3 (2000-Node Block):
5-Year Enterprise Tool Suite license extension for an incremental block of 2000 Nodes, inclusive of all suite modules | 1 | Nos | - | - |
| 7 | ITSM Tool License:
Enterprise IT Service Management (ITSM) software platform including Incident, Problem, Change, Asset Management (CMDB), SLA tracking engine, and reporting modules. Provision of 15 Concurrent User Licenses valid for the complete 5-Year contract term, procured directly in the name of Kerala Police Department (including all software updates, patches, version upgrades, and OEM technical support) | 1 | Nos | - | - |
| 8 | CERT-In Security Audit & VAPT:
Comprehensive security audit, VAPT, and compliance certification by a CERT-In empanelled agency, covering management portals, captive portal pages, central software, controller APIs, and NOC infrastructure. Comprises exactly 6 audits total: 1 initial pre-commissioning audit prior to Go-Live + 5 annual security re-audits conducted at the end of each operating year (Years 1, 2, 3, 4, and 5), including all remediation re-validations and final compliance sign-off. | 6 | Nos | - | - |
| 9 | Technical Training & Knowledge Transfer:
2 structured training batches conducted at Police Headquarters (PHQ) for co-deployed operational and supervisory Kerala Police personnel, including standard operating procedure (SOP) documentation and training materials.(Quote rate/batch) | 2 | Nos | - | - |
| 10 | O&M Resident Manpower Support:
Indicative baseline benchmark of 17 FTEs across 3 shift rotation for 60 Months (incorporating 24x7 operational monitoring, level 1/level 2 incident response, and system management). Bidders shall quote monthly per resource unit rates as per the Manpower Financial Breakup Schedule (Table 18.2). Payable quarterly in arrears subject to verified SLA performance and penalty deductions. (Quote rate/Month). [Exclude Rate Card for L2 Video & VMS Specialist] | 60 | Nos | - | - |
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details.html
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Tendernotice_1.pdf
PDF • 2.40 MB
RFP.pdf
Tender Documents • 21.33 MB
ETenderNotice.pdf
Tender Documents • 7.69 MB
BOQ_1506762.xls
BOQ • 0.36 MB
TOC.pdf
Other Document • 0.17 MB
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