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Eligibility, documents, scope, Go/No-Go checksEligibility, required documents, scope of work and Go/No-Go checks for this tender, in one click.
Tender Value
Refer Docs
EMD Value
₹2.1 Cr
Closing Date
3 Nov 2026, 12:00 pm
Eligibility, documents, scope, Go/No-Go checksEligibility, required documents, scope of work and Go/No-Go checks for this tender, in one click.
DGM
WEBEL TECHNOLOGY LIMITED
Establishment, Operation and Management of the Citizen Connect and Service Delivery Unit (CCSDU)
2026_WTL_1044028_1
WTL/CC/26-27/058
Open Tender
Miscellaneous Services
Item Rate
WEBEL TECHNOLOGY LIMITED
Please refer Tender documents.
4 documents required · 4 mandatory
₹10,000
₹2.1 Cr
Yes
ONLINE
1 Oct 2026
1 Oct 2026
5 Nov 2026
1 Oct 2026
3 Nov 2026
28 Oct 2026
12 Oct 2026
| Sl No | Description | Qty | Unit | Est. Rate | Est. Amount |
|---|---|---|---|---|---|
| 1 | PHYSICAL FACILITY AND INFRASTRUCTURE (NON-ICT) (PLEASE REFER TO 2.4.10 OF THE RFP) | 36 | PER MONTH | - | - |
| 2 | HARDWARE AND ICT INFRASTRUCTURE (PLEASE REFER TO 2.4.10 OF THE RFP) | 36 | PER MONTH | - | - |
| 3 | TELEPHONY AND COMMUNICATIONS SETUP (PLEASE REFER TO 2.4.10 OF THE RFP) | 36 | PER MONTH | - | - |
| 4 | Project Director for 36 months - Leadership Team | 1 | NOS | - | - |
| 5 | Head - Citizen Grievance and Service Request Division (CGSRD) for 36 months - Leadership Team | 1 | NOS | - | - |
| 6 | Head - Citizen Assurance Division (CAD) - Leadership Team for 36 months | 1 | NOS | - | - |
| 7 | Head - Data Intelligence Division (DID) - Leadership Team for 36 months | 1 | NOS | - | - |
| 8 | Operations Managers for 36 months - Citizen Connect Command Centre | 2 | NOS | - | - |
| 9 | Team Leaders for 36 months - Citizen Connect Command Centre | 7 | NOS | - | - |
| 10 | Supervisors for 36 months - Citizen Connect Command Centre | 18 | NOS | - | - |
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