Kerala

AOC

Services

Facility Management Services

Implementing WhatsApp ChatBot Service for KMRL

Kochi Metro Rail Limited

as per tender conditions | Ernakulam, Kerala

Amount: ₹7.5 LCloses: 23 Sept 2022Closed

Timeline

Published26 Aug 2022
Closed23 Sept 2022
Technical Evaluation29 Nov 2022
Awarded2 Jan 2023

Bids

6 Bids2 Jan 2023

#	Company	Amount	Rank	Status
1	Prudent Technologies Private Limited L1₹3.3 LAccepted-AOC	₹3.3 L	L1	Accepted-AOC Technically qualified L1 bidder
2	Route Mobile Limited L2₹5.4 L+₹2.1 L (64.2%)Rejected-Finance MIND SPACE 3RD FLOOR 4TH DIMENSION MIND SPACE MALAD WEST MUMBAI 400064 MUMBAI MAHARASHTRA 400064 \| MUMBAI SUBURBAN \| MAHARASHTRA \| 400064	₹5.4 L+₹2.1 L (64.2%)	L2	Rejected-Finance not an Li bidder
3	ACL Mobile Limited L3₹36.3 L+₹33.0 L (999.7%)Rejected-Finance	₹36.3 L+₹33.0 L (999.7%)	L3	Rejected-Finance not an Li bidder
4	Allincall Research and Solutions Pvt Ltd L4₹76.4 L+₹73.1 L (2211.4%)Rejected-Finance	₹76.4 L+₹73.1 L (2211.4%)	L4	Rejected-Finance not an Li bidder
5	ARMSOFTECH PRIVATE LIMITED Rejected-Technical	-	-	Rejected-Technical Technically disqualified from further evaluation

Tender Value

₹7.5 L

EMD Value

₹15,000

Closing Date

23 Sept 2022, 4:00 pmClosed

Tender Inviting Organisation

Name

GM (O and M)

Address

First floor, DCO Stores, KMRL Muttom depot, Muttom, Aluva-683106

Work Description

Implementing WhatsApp ChatBot Service for KMRL

Tender Information

Tender ID

2022_KMRL_505337_1

Reference Number

KMRL/O and M/MMT/2022-23/36

Tender Type

Open Tender

Product Category

Facility Management Services

Form of Contract

Item Rate

Period of Work

1095 days

Location

as per tender conditions

Source Website

Subscribe to view

Eligibility / Pre-Qualification

Please refer Tender documents.

Documents Required

16 documents required · 16 mandatory

Fee/PreQual/Technical

RequiredProof of Tender fee and EMD paid (.pdf)

RequiredIn case of fee exemption required, A letter with valid exemption certificates (MSE or NSIC etc.) (.pdf)

RequiredTender Index as per Appendix 1 of this tender document (.pdf)

RequiredMinimum eligibility criteria documents-Cloud and Data storage, Technical Support, ,BSP or ISV licenc (.pdf)

RequiredPower of Attorney or document as per clause 10, Chapter 2 of this tender document (.pdf)

RequiredCopy of Partnership deed or Company Registration certificate or AoA/MoA or Other deed of constituti (.pdf)

RequiredSchedule of compliance with technical specification as per Appendix 3 of this tender document (.pdf)

RequiredSchedule of deviation if any from Tender terms and conditions as per Appendix 4 (.pdf)

RequiredLetter of proposal as per Appendix 5 of this tender document (.pdf)

RequiredDocuments pertaining to clause 14.a,Chapter 2 of this tender document (.pdf)

RequiredCopy of CA audited BS, PandL statement for financial year 19-20, 20-21, 21-22(14.B)App10 or 10A (.pdf)

RequiredUndertaking that applicant is not blacklisted /debarred as per clause 14.d,Chapter 2 (.pdf)

RequiredDuly filled company profile as per Appendix 7 of this tender document with necessary attachments req (.pdf)

RequiredDocuments as per Chapter 02, clause 12. (.pdf)

RequiredAny other documents relevant to this tender (.pdf)

Finance

RequiredPrice bid (.xls)

Fee & Financial Details

Tender Fee Amount

₹1,180

Tender Fee Exemption Allowed

Yes

EMD Fee Amount

₹15,000

EMD Fee Exemption Allowed

Yes

Pre-Bid Meeting

Meeting Place

First floor, DCO stores, KMRL Muttom Depot, Muttom

Important Dates

Last Activity

2 Jan 2023

Published

26 Aug 2022

Bid Opening

26 Sept 2022

Download Starts

26 Aug 2022

Download Ends

23 Sept 2022

Submission Starts

7 Sept 2022

Clarification Period

26 Aug 2022 - 3 Sept 2022

Pre-Bid Meeting

2 Sept 2022

BOQ Preview

•

Amount

•

Implementation cost for implementing WhatsApp ChatBot Service for KMRL

•

Charges for development and deployment of Chatbot

•

Any Other

•

CAMC (Operational cost) for implementing WhatsApp ChatBot Service for KMRL for three years

•

Charges for Whatsapp Message (Initiated By KMRL)-Business Initiated Conversation (Push Messaging)

•

Charges for Whatsapp Message (Initiated By KMRL)-User Initiated Conversation

•

Monthly charges for hosting & maintaining one Chatbot on Cloud

•

Any other

•

Route Mobile Limited

•

ACL Mobile Limited

•

Allincall Research and Solutions Pvt Ltd

Stage Documents

Stage Summary Snapshot

stage.html

html • 0.05 MB

Technical Evaluation

tech_eval.pdf

PDF

Financial Bid Opening

boq_comp_chart.xlsx

xlsx

Financial Evaluation

fin_eval.pdf

PDF

Award of Contract

aoc.pdf

PDF

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Page Snapshot

details.html

html • 0.04 MB

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Company

Prudent Technologies Private Limited

L1₹3.3 LAccepted-AOC

Route Mobile Limited

L2₹5.4 L+₹2.1 L (64.2%)Rejected-Finance

MIND SPACE 3RD FLOOR 4TH DIMENSION MIND SPACE MALAD WEST MUMBAI 400064 MUMBAI MAHARASHTRA 400064 | MUMBAI SUBURBAN | MAHARASHTRA | 400064

ACL Mobile Limited

L3₹36.3 L+₹33.0 L (999.7%)Rejected-Finance

Allincall Research and Solutions Pvt Ltd

L4₹76.4 L+₹73.1 L (2211.4%)Rejected-Finance

ARMSOFTECH PRIVATE LIMITED

Rejected-Technical