Cooking & serving of meals, tiffins & snacks and cleaning of utensils & crockeries etc. under TRS - POH Shop Canteen / KGPW.

T1- Annual Turnover: The bidder should have an annual financial turnover not less than 1.5 times the advertised Bid value during the last three previous financial years and in the current financial year up to the date of opening of the tender. The audited balance sheet reflecting financial turnover certified by chartered accountant with stamp, signature and membership number shall be considered.(NOTE : The balance sheet and all other financial documents attested/certified by CAs to substantiate fulfilment of Financial Eligibility Criteria should be with UDIN, failing which the offer is likely to be rejected without any further reference).

T2-Liquidity: The bidder should have access to or has available liquid assets, lines of credit and other financial means to meet cash flow that is valued at 5% of the estimated bid value net of applicant's commitments for other contracts. The audited balance sheet and/or banking reference certified by chartered accountant with his/her stamp, signature and membership number shall be submitted by the bidder along with bid. Banking reference should contain in clear terms the amount that bank will be in a position to lend for this work to the applicant/member of the Joint Venture/Consortium. In case the Net Current Assets (as seen from the Balance Sheets) are negative, only the Banking references will be considered. Otherwise the aggregate of the Net Current Assets and submitted Banking references will be considered for working out the Liquidity. The banking reference should be from a Scheduled Bank in India and it should not be more than 3months old as on date of submission of bids. (NOTE : The balance sheet and all other financial documents attested/certified by CAs to substantiate fulfilment of Financial Eligibility Criteria should be with UDIN, failing which the offer is likely to be rejected without any further reference).

The bidder should have satisfactorily completed in the last three previous financial years and the current financial year up to the date of opening of the tender, one similar single service contract for a minimum of 35% of advertised value of the bid. Completed service contract includes on-going service contract subject to payment of bills amounting to at least 35% of the advertised value of the bid. Work experience certificate from "PRIVATE INDIVIDUAL" shall not be accepted. Certificate from public listed company/ private company/Trusts having annual turnover of Rs. 500 crore and above subject to the same being issued from their Head office by a person of the company duly enclosing his authorization by the Management for issuing such credentials. Note: The bidder shall submit details of work executed by them in the prescribed format along with bid for the service contracts to be considered for qualification of work experience criteria clearly indicating the nature/scope of contract, actual completion cost and actual date of completion for such contract. *Definition of similar service contract: "Catering Service in (a) Any Central/State Government department or Public Sector Undertaking (or) (b) Railway Staff Canteen or Canteen of any Central/State Government department or Public Sector Undertaking (or) (c) Railway Running Room (or) (d) Railway Hospital or Hospital of any Central/State Government department or Public Sector Undertaking"

Earnest Money : a) The Bidder shall be required to deposit earnest money with the Bid for the due performance with the stipulation to keep the offer open till such date as specified in the Bid, under the conditions of Bid. The earnest money shall be as under: For works/services estimated to cost up to Rs.1 crore: Earnest money is 2% of the estimated cost of the work & For works/services estimated to cost more than Rs.1 crore: Earnest money is Rs. 2 lakh plus ½% (half percent) of the excess of the estimated cost of work beyond Rs. 1 crore subject to a maximum of Rs.1 crore. * Note: (i)The earnest money shall be rounded to the nearest Rs. 10. This earnest money shall be applicable for all modes of Bidding. (ii)MSEs registered with District Industries Centres, Khadi and Village Industries Commission, Khadi and Village Industries Board, Coir Board, National Small Industries Corporation, Directorate of Handicraft and Handloom, any other body specified by Ministry of MSME or Startups as recognized by Department of Industrial policy & Promotion shall be exempted from payment of minimum EMD detailed in the bid. b) It shall be understood that the Bid documents have been sold/issued to the Bidder and the Bidder is permitted to bid in consideration of stipulation on their part, that after submitting her Bid she will not resile from her/ their offer or modify the terms and conditions thereof in a manner not acceptable to the Manager. Should the Bidder fail to observe or comply with the said stipulation, the aforesaid amount shall be liable to be forfeited to the Railway. c) If her Bid is accepted, this earnest money mentioned in sub clause a) above will be returned to the successful bidder after the submission and verification of the performance Guarantees as per clause 4.11 of this General Conditions Of Contract. The Earnest Money Of Other Bidders shall, save as herein before provided, be returned to them, but the Railway shall not be responsible for any loss or depreciation that may happen thereto while in their possession, nor be liable to pay interest thereon. d)The Earnest Money should be demanded in the form and manner as per the latest instructions issued by the Railway Board from time to time.

Tenderer must have GST registration certificate. Copy of GST registration certificate should be submitted.

Tenderer should submit his consent in a mandate form (Annexure 3) uploaded in "Document attached with tenderer" for receipt of payment through ECS/NEFT/RTGS.

For all the tenders having advertised cost of Rs 10 lakh or above, the contractor shall have the option to take payment from Railways through a letter of credit (LC) arrangement as per RB's letter No.2018/CEI/CT/9, dated: 04.06.2018 copy of which is enclosed in Document Section (Annexure 4).

Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

The tender shall be governed by the terms & conditions mentioned in this NIT and documents attached with Tender mentioned here under. Annexure - 1 : Scope of Work and Special Terms & Conditions of Contract. Annexure - 2 : GST compliance Form. Annexure - 3 : Mandate Form. Annexure - 4 : Rly Bd's Letter No. 2018/CE-I/CT/9 dtd.04.06.2018. Annexure - 5 : Indian Railway General Conditions of Contract for Services, January 2018. Annexure - 6 : Correction Slips of GCC for services January 2018. Annexure - 7 : RB letter no. 2026/E(LL)/AT/CNR/5, Date: 11.05.2026 (Strict implementations of Labour law provisions for Contract labour). Annexure - 8 : Bid Form First Sheet (Annexure - II of GCC for services January 2018). Annexure -9 : Bid Form Second Sheet (Annexure - II(Contd...) of GCC for services January 2018).

In the event of any tenderer whose tender is accepted shall refuse to execute the contract documents as herein before provided, the Railway may determine that such tenderer has abandoned the contract and there upon his tender and acceptance thereof shall be treated as cancelled.

The successful tenderer/s shall be required to execute an Agreement with the President of India acting through the Dy. CME (P) / KGPW for carrying out the work according to the General Conditions of contract and standard specifications for works and materials of the General condition of contract for services - 2018, of S. E. Railway with relevant up to date correction slips.

Tenderer to go through the Tender documents (NIT and all uploaded documents attached with the tender) in detail. All relevant documents mentioned in tender shall be submitted along with the offer by the Tenderer duly filled, signed and sealed.

Railway reserve the right to inspect All/Part/Sample as deemed fit.

Performance Guarantee

Performance guarantee at a rate of 5% of the contractual value shall be deposited by the successful bidder. The successful bidder shall have to submit a Performance Guarantee (PG) valuing 5% of the contract within 30 (thirty) days from the date of issue of Letter of Acceptance (LOA). Extension of time for submission of PG beyond 30 (thirty) days and upto the date of submission of PG from the date of issue of LOA may be given by the Authority who is competent to sign the contract agreement. However, a penal interest of 15% per annum shall be charged for the delay beyond 30 (thirty days, i.e. from 31st day after the date of issue of LOA. In case the contractor fails to submit the requisite PG after 60 days from the date of issue of LOA, a notice shall be served to the contractor to deposit the PG immediately however not exceeding 90 days from the date of issue of LOA). In case the contractor fails to submit the requisite PG even after 90 days from the date of issue of LOA, the contract shall be terminated duly forfeiting EMD and other dues, if any payable against that contract. The failed contractor shall be debarred from participating in re-tender for that work. In case 60th day is a bank holiday or office closure next working day should be considered as the last day for submission of the PGs. Decision of Authority competent to sign the Contract Agreement would be final in case of any dispute.

The successful bidder shall submit the Performance Guarantee (PG) in any of the following forms, amounting to 5% of the original contract value(i) A deposit of Cash; (ii) Irrevocable Bank Guarantee; (iii) Government Securities including State Loan Bonds at 5% below the market value; (iv) Deposit Receipts, Pay orders, Demand Drafts and Guarantee Bonds. These forms of Performance Guarantee could be either of the State Bank of India or any of the Nationalized Banks;(v) Guarantee Bonds executed or Deposits Receipts tendered by all Scheduled Banks; (vi)A Deposit in the Post Office Saving Bank; (vii)A Deposit in the National Savings Certificates; (viii) Twelve years National Defence Certificates; (ix) Ten years Defence Deposits; (xi) National Defence Bonds and (xii) Unit Trust Certificates at 5% below market value or at the face value whichever is less. Also, FDR in favour of FA&CAO (free from any encumbrance) may be accepted.

The Performance Guarantee shall be submitted by the successful bidder after the Letter of Acceptance (LOA) has been issued, but before signing of the contract agreement. This P.G. shall be initially valid upto the stipulated date of completion and maintenance period, if any plus 60 days beyond that. In case, the time for completion of service gets extended, the Contractor shall get the validity of P.G. extended to cover such extended time for completion and maintenance period, if any of service plus 60 days.

Terms and condition which have not been specified in the tender condition/document shall be governed as per Indian Railway GCC for services January 2018 along with its latest correction slips.

Variation in contract: Unless otherwise Specified in the special Conditions Of the contract, the accepted variation in quantity of each individual item of the contract would be upto 25% of the quantity originally contracted. The contractor shall be bound to carry out the service at the agreed rates and shall not be entitled to any claim or any compensation whatsoever upto the limit of 25% variation in quantity of individual item of services.

Shramik Kalyan Portal: As per Rly. Board's L/No. 2018/CE-I/CT/4 dtd. 17.10.2018. Contractor should have registered their profile as well as provide their Letter of Acceptance or Contract Agreement on Shramik Kalyan portal within 15 days of issue of any LOA for approval of concerned Engineer. After approval of LOA by Engineer, Contractor shall fill the salient details of contract labours engaged in the contract and ensure updating of each wage payment to them on the Shramik Kalyan portal on monthly basis. It is mandatory upon the Contractor to ensure correct and prompt uploading of all salient details of engaged contractual labour and payments made thereof after each wage period. While processing payment of any "on Account bill" or "Final bill" or "release of Advances' or "Performance Guarantee/ Security deposit", contractor shall submit a certificate to the Engineer or Engineer's representative that "I have uploaded the correct details of contract labours engaged in connection with this contract and payment made to them during the wage period in the Shramik Kalyan portal at 'www.shramikkalyan.indianrailways.gov.in' till_________ Month year.

The Contractor shall all time comply and ensure strict implementations of Labour law provisions for Contract labour as per RB letter no. 2026/E(LL)/AT/CNR/5, Date: 11.05.2026 (uploaded in Document section as Annexure - 7). All relevant documents in compliance to labour laws shall be supplied by the contractor prior to commencement of work.

Income Tax with Surcharge and Education Cess shall be deducted as per extant rule from each bill and necessary TDS certificates will be issued by Workshop Accounts Officer/South Eastern Railway/ Kharagpur.

The Contractor shall possess a valid License issued by the Food Safety and Standards Authority of India (FSSAI) under the Food Safety and Standards Act, 2006, as amended from time to time, throughout the currency of the contract. The Copy of the certificate shall be handed over to Railway prior to commencement of Work.

The Contractor shall possess a valid commercial LPG gas connection in the name of the Company / Firm and shall maintain its validity throughout the currency of the contract. Copy of the Gas connection shall be handed over to Railway prior to commencement of Work

The tenderer(s) may visit the site, by prior appointment with the competent authorities and ascertain himself/themselves regarding local conditions, storage facilities, nature & extent of work and other limitations.