Request for Proposal (RFP) for Procurement, Implementation, and Maintenance of Core Banking Solution (CBS), Digital Banking Channels, Allied Services, and SD-WAN Connectivity under a Monthly Recurring ASP Model

Monthly Subscription Charges for the CBS, Allied Services and Delivery Channels

CBS, AML, ALM,CKYC, AUDIT (Risk, Risk Based Internal Audit as per RBI guidelines ), LOS, Treasury online Module, ATM,CDM,NACH, MMS,PFMS AEPS,IMPS,NEFT/RTGS, UPI, Mobile Banking,Internet Banking,in house Fraud Risk Management,Agent Banking,Aadhar/PAN verification, Auto Recon Module for Digital Service,API integration capability for Extenal Software integration,CTS Module, All statutory and regulatory Reports , MIS Reports, CIC Reporting Module, CFCFRMS, integration of DoT Digital Intelligence Platform (DIP)

SD-WAN Service (Including Appliance, Dual Connectivity, and 24x7 Monitoring) Subscription/License and deployment of SD-WAN appliances at both Head Office and all branches. Primary Internet connectivity through a minimum 4 Mbps dedicated fiber-based Internet Leased Line (ILL). Secondary Internet connectivity through a minimum 20 Mbps fiber broadband connection.24x7 centralized monitoring, ticketing system access, uptime SLA commitment, link performance diagnostics, and fault resolution support. All associated infrastructure support (e.g., SIM cards, routers, cabling, last-mile setup) required for connectivity must be considered in the pricing. If the bidder proposes any additional redundancy (like 4G/5G dongles, satellite internet, or multi-path failover), such costs must be specified under “Additional Services separately with complete details. No part of the SD-WAN infrastructure or services (hardware, software, network, or monitoring) should carry hidden or future costs unless declared and itemized explicitly. The Bank reserves the right to reject any quote that does not transparently declare coverage of all these components.

Digital A/c Opening

Document Management System

SuperApp with All MIS dash Board - Real Time

One-Time Charges (OTC) – CBS and Statutory Modules on ASP Model The quoted One-Time Charges (OTC) must comprehensively cover all implementation-related activities and deliverables for the Core Banking Solution (CBS) and all statutory modules offered under the ASP model. The OTC shall include the following components (but is not limited to): • Complete implementation of CBS and statutory modules. • Setup and configuration of interfaces and middleware for integration with third-party systems. • Integration of digital delivery channels such as: UPI, IMPS, NFS (ATM Switching), ePOS. • Full training of bank staff, including user-level (branch and HO) training, admin/technical training for IT personnel, and provision of training materials/manuals in digital and/or printed format. • If any service/module (e.g., Loan Origination System (LOS), CRM, ALM, HRMS, etc.) is not included in the base CBS implementation, it must be clearly identified and quoted separately under the “Additional One-Time Charges” section in the same sheet. The Bank shall not entertain hidden or future implementation charges for modules declared as included in the base ASP model.

Migration Charges form exiting infrastructure to ASP • End-to-end data migration from the existing CBS system, including verification and cutover

SD-WAN Implementation Charges • must include complete deployment and configuration of SD-WAN appliances at all branches and Head Office, setup of primary and secondary connectivity, installation and provisioning support for ISP services (including SIM cards, routers, last-mile wiring, and device mounting) as required.

Digital Services OTC (NFS/IMPS/MB/IB)

Digital A/c Opening

Document Management System

SuperApplication - Real Time Digital Dash Baord

SMS Charges

ATM Per transaction Charges (Acquirer)

ATM Per transaction Charges (Acquirer)

ATM Per transaction Charges(Issuer)

ATM Per transaction Charges(Issuer)

E-Commerce/POS Charges

ATM card per card charges

ATM pin/Green Pin

ATM Driving fee and EJ Pulling Fee

IMPS/Mobile/UPI/BBP S Banking

IMPS/Mobile/UPI/BBP S Banking

Customer Management (IMPS/Mobile/UPI/BBPS Banking)

Reconciliation Charges

Mobile Banking

Agent Banking

FRAUD RISK MANAGEMENT SYSTEM

CIBIL

AADHAAR VERIFICATION

PAN VERIFICATION

Digital CASA a/c opening per a/c opening

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