Outsourcing of receive & dispatch of files in Accounts Dept/KGP in digital format with periodical reporting through DEOs for 24 Months

T1- Financial Turnover- The bidder should have an aggregate financial turnover not less than 1.5 times the advertised Bid value during the last three previous financial years and in the current financial year upto the date of opening of the tender. The audited balance sheet reflecting financial turnover certified by the chartered accountant with his/her stamp, signature and membership number shall be considered. (Clause 2.6.1.2 of GCC Service- 2018)

T-2 Liquidity: The bidder should have access to or has available liquid assets, lines of credit and other financial means to meet cash flow that is valued at 5% of the estimated bid value net of applicant's commitments of other contracts. The audited balance sheet and/or banking reference certified by chartered accountant with her stamp, signature and membership number shall be submitted by the bidder along with bid. Banking reference should contain in clear terms the amount that bank will be in a position to lend for this work to the applicant/member of the Joint Venture/Consortium. In case the Net Current Assets (as seen from the Balance Sheets) are negative, only the Banking references will be considered. Otherwise the aggregate of the Net Current Assets and submitted Banking references will be considered for working out the Liquidity. The banking reference should be from a Scheduled Bank in India and it should bot be more than 3 months old as on date of submission of bids. (Clause 2.6.1.2 of GCC Service-2018)

The balance sheet and all other financial documents attested/certified by CAs to substantiate fulfilment of Financial Eligibility Criteria should be with UDIN, failing which the offer is likely to be rejected without any further reference.

N.B. i) Bidders may upload the document for Financial Data duly certified by chartered accountant with her stamp, signature and membership number in the sample format in Annexure-B. ii) Sample format for banking reference for liquidity in Annexure-C.

Work Experience: The bidder should have satisfactorily completed (Completed service contract includes on-going service contract subject to payment of bills amounting to at least 35% of the advertised value of the bid) in the last three previous financial years and the current financial year upto the date of opening of the tender, one similar single service contract for a minimum of 35% of advertised value of the bid. Definition of Similar Service Contract specified by the competent authority: "Data feeding activity in Railway or any other Government Organization / Public Sector Undertaking". Work experience Certificate from of any private individual will NOT be accepted. Certificate from public listed company/private company/Trusts having annual turnover of Rs.500 crore and above subject to the same being issued from their Head Office by a person of the company duly enclosing his authorization by the Management for issuing such credentials. Notes: the bidder shall submit details of work executed by them in the prescribed format alongwith bid for the service contracts to be considered for qualification of work experience criteria clearly indication the nature/scope of contract, actual completion cost and actual date of completion for such contract. (Clause 2.6.1.1 of GCC Service-2018)

Definition of Similar Nature of work : "Data feeding activity in Railway or any other Government Organization / Public Sector Undertaking"

N.B Bidders may upload the document of completion certificate. Sample format for completion certificate for work experience in Annexure-A.

The tenderer must upload a copy of ESIC & EPF registration No. with the tender document

GST Registration details should be attached

PAN Card details should be attached

Mandate form ECS/NEFT payment is uploaded in Document Section of this tender. This should be filled and submitted, duly certified by the Bank, along with the bid.

Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

Detail Scope of Work is uploaded in Document Section of this tender.

Before submitting a tender, the tenderer will be deemed to have satisfied himself by actual inspection of the site and locality of the works, that all conditions liable to be encountered during the execution of the works are taken into account and that the rates he enters in the tender forms are adequate and all inclusive to accord with the provisions in Clause - 4.42 of the General Conditions of Contract for delivery of services for the completion of works to the entire satisfaction of the Sr.DFM/KGP or his authorized representatives.

The intending tenderer is advised to study the tender papers carefully and also acquaint himself with the nature of work and the matters pertaining there to. Submission of tender shall be deemed to have done after careful study and examination of tender papers with full understanding of implications thereof.

The tenderers shall keep the offer open for a minimum period as mentioned in NIT from the date of opening of the tender, within which period the tenderers can not withdraw their offer, subject to the period being extended further if required, by mutual agreement from time to time. Any intervention of the above condition will make the tenderer liable for forfeiture of his EMD/security deposit for due performance of the foregoing stipulation.

In the event of any tenderer whose tender is accepted shall refuses to execute the contract documents as herein before provided, the Railway may determine that such tenderer has abandoned the contract and there upon his tender and the acceptance thereof shall be treated as cancelled and the Railway shall be entitled to forfeit the full amount to earnest money and to recover the damages for such default.

If the tenderer(s) deliberately give/gives wrong information in his/their tender or create/creates circumstances for the acceptance of his/their tender, the Railway reserves the right to reject such tender at any stage.

The tenderer(s) must keep themselves updated through the website www.ireps.gov.in regarding corrigenda, if any, to the Notice Inviting Tender along with tender documents, which shall be uploaded in the same website and also published in the newspaper.

The Railway reserves the right to verify all statements, information and documents submitted by the bidder in his tender offer, and the bidder shall,when so required by the Railway, make available all such information,evidence and documents as may be necessary for such verification. Any such verification or lack of such verification, by the railway shall not relieve the bidder of its obligations or liabilities hereunder nor will it affect any rights of the railway there under.

Supervision and Liaison The entire work should be executed under the supervision of Sr. SO(A)/ADMN, Sr. SO(A)/BOOKS, Sr. SO(A)/EXP, Sr. SO(A)/FINANCE, Sr. SO(A)/PENSION, Sr. SO(A)/ESTT. Sr. SO(A)/PF&NPS . The contractor will nominate a representative who will maintain liaison with the above officials or his nominated representative regarding carrying out the scheduled work .

Inspection and Site Deployment Nominated representatives of Railway shall inspect the work after the same have been performed. The quality of work will be inspected daily. Penalty will be imposed as per penalty clause if the contractor does not deploy the required no. of manpower.

Staff Qualifications and Identity Badges "The contractor shall submit the name list of all staff, along with their required educational and technical qualifications, to the Sr. Divisional Finance Manager, Kharagpur, or his authorized representative prior to commencement of the actual work. The staff have to undergo through a test about knowledge regarding working in computers. Contractor's staff should be well dressed and well behaved. It is the duty of the contractor to ensure the same. The contractor should issue identity badges to all his staff engaged to carry out the work. These identity badges should be so carried that they can be identified by Railway Staff and Supervisors. The identity badge should be worn by contractor labour on left of the chest during working hour.

Contractor Liabilities, Security and Indemnity It should be the duty of the contractor to make himself duly informed if any correction and amendments of the said general conditions of contract made up to date and no objection shall be taken by the contractor on the ground that he was not aware of such amendments and corrections of the said special conditions of contract of any of them. The contractor's staff must aware the equipments of working places. If any materials or equipments found deficient/damaged/lost due to mishandling/carelessness/theft on account of contractor's staff, the cost of materials will be recovered from the running contractor's bill.

Reporting and Operations Every staff must come on duty in time and report to the Sr.SO(A)s named in Para-1. All preventive measures are to be taken not only for guarding Railway's own assets to be given to contractors for maintenance but also to secure from anti-social elements. Indemnifying of damages to the Railway properties needs to be included as a protective measure in the scope of the contract conditions. Correct data entry is a prime factor, so sincerity and correctness are must. The contractor must employ sincere and responsible staffs for the work. The contractor shall be responsible for employment of its staff and be liable for observance of all statutory provision of Government. No claim for employment of staff so engaged by the contractor in Railway whatsoever ground shall be entertained.

Quality Monitoring and Performance Reviews The quality of work will be closely monitored and shall be inspected daily by Railway Authority. The contractor will not employ any unethical practices to compromise the quality of work. Contractor or his staffs will not use any such means, which will affect the quality of work and may cause damage to Railway property due to such practice, for which contractor will be solely responsible. If any such incident takes place and the Contractor is found responsible, Railways will reserve the right to terminate the Contract immediately. Railway authority shall review the contract performance periodically. The contractor shall have to make adequate arrangements to maintain the schedule work to require standards within available time. Railway representative may check the attendance register of the staff deployed by contractor on daily basis to ensure proper deployment before commencement of work by contractor. The attendance shall be recorded in a register maintained by the contractor's staffs and they shall have to sign on a daily basis. Such record to be produced on demand by railway's authorized representative. The staff employed by the tenderer has to be replaced if the concerned ADFM as the case may be followed by T&C of Contract Sl.No.-5, so desires. In that case the penalty will not be implemented.

Statutory Licenses, Taxes and Obligations Contractor has to obtain a labour license from the concerned Asst Regional Labour Commissioner (Central) as per Contract Labour (Regulation and abolition) Act 1970 and rules formed there under. Any violation of this will make the contractor liable for action as per aforesaid act and rules. All expenses in drawing up agreement, and stamp duty if any will be borne by the Railway administration. Sr. DFM/KGP, S.E.Railway may make any change in terms and conditions of the contract during the currency of the contract with the agreement of the contractor. The submission of a tender by a bidder shall be deemed to imply and taken as indicating that he has read, understood and abided by the conditions stated therein. No accommodation etc. will be provided to the contractor for his staff and other materials. The Railway materials supplied by the Railways will be handed over to the contractor's staff. The contractor will have to look after the materials properly and keep the accountable records. If any materials found deficient/damaged due to mishandling/careless/theft, the cost of materials will be recovered from the contractor's running bill. Any damage/loss done to the Railway equipment or Railway properties due to negligence of the contractor's staffs, the cost of damage to the Railway property will be charged and realize from the contractor as per Railways conditions. Performance/Completion of contract: If the contractor fails or neglects to perform the work or part of the works mentioned in the tender schedule, the contractor will be responsible for the loss sustained by the railways. If the contractor(s) work is not being done satisfactorily as per the terms and conditions, as per General Condition of Contract-Service, the Railway administration may terminate the contract. The Railway Administration will reserve its right to forfeit the deposited security money and performance guarantee submitted by the contractor. Sr.DFM/KGP is the authorized person to do. The staff provided by the Service Provider shall not be deemed employees of the railway. Hence the compliance of the applicable labour laws and acts i.e The Minimum Wages Act, Payment of wages Act PF, ESIC Act, Payment of Bonus Act, Contract Labour (R&A) Act and Other relavant laws will be sole responsibility of Tenderer/Contractor and railway will no way be responsible for any violation or liabilities in this regard. Prior to submitting the offer, tenderer(s) should inspect the site. The labour employed by the Tenderer(s)'s shall not be less than 18 (eighteen) years of age. Income Tax and other taxes admissible except GST will be recovered from the contractor's bills under the contract at source of payment. GST will be paid by the contractor as applicable with documentary evidence. Any other taxes levied by Govt. Of India from time to time shall also be deducted from the contractor's bill. All other charges of Central Govt/State Govt/any other authority, if any, are borne by the successful tenderer. Indemnity Bond should be submitted by the contractor before execution of contract. Weekly Rest, compensatory rest, leave etc. for the manpower engaged by the contractor shall be arranged by the contractor at his own cost and the rates shall be quoted accordingly.

Manpower Criteria & Qualification Requirements The staff deployed by the contractor for the above work must have passed Graduation or higher from any recognized Board/Institution/University and posses adequate Computer Application Knowledge (minimum 6 month course) certificate from a technical or vocational institute with computer typing or higher. The staff should have working experience of Ms-Excel, power point and Ms-Word with adequate knowledge of Google sheet, forms etc. Beside this the deputed staff should be proficient in English & Hindi reading and writing. The contractor shall furnish details of the staffs deployed by him i.e. their name, address, age, educational & Technical certificate, Aadhar Card, Pan Card, Bank Passbook, and Certificate of police verification etc. along with recent passport size photograph, barring which the staffs of the contractor shall not be allowed to enter works site. No staff of the contractor shall be allowed to enter works site if his particulars do not match with the documents submitted by the contractor to Railway Administration beforehand. These details of all the staff should be submitted to concerned Sr.SO(A)s or his authorized representative before starting the work and in case of induction of any new staff by the contractor at any stage during the currency of the contract the Railway Administration reserves the right to ask for any additional information on the staff deployed by the contractor at any point within the contract period. Identity cards shall be provided to each and every staff which shall be worn by them at all the time.

Care in Submission of Bids & Wage Compliance A. Wages: The labour deployed by the contractor for the entire work must have individual Bank account in their own name. The payment to the labour by the contractor shall be done through bank accounts of the individual labour only as per the latest minimum wages issued from Chief Labour Commissioner (C) and not in cash. The contractor while submitting the on account/final bill for a particular month shall enclose the photocopy of the bank statement showing that payment has been made directly to bank account of the labours in the previous month. The payment of the contractor will not be released on failure to submit the bank statements for each and every labour. Contractor is to abide by the provisions of Payment of Wages Act & Minimum Wages Act in terms of clause 54 and 55 of Indian Railways General Conditions of Contract. In order to ensure the same, an application has been developed and hosted on website 'www.shramikkalyan.indianrailways.gov.in'. Contractor shall register his firm/company etc. and upload requisite details of labour and their payment in this portal. These details shall be available in public domain.

The Registration/updation of Portal shall be done as under: (a) Contractor shall apply for one time registration of his company/firm etc. in the Shramikkalyan portal with requisite details subsequent to issue of Letter of Acceptance. Sr.DFM/KGP shall approve the contractor's registration on the portal within 7 days of receipt of such request. (b) Contractor once approved by Sr.DFM/KGP, can create password with login ID (PAN No.) for subsequent use of portal for all LOAs issued in his favour. (c) The contractor once registered on the portal, shall provide details of his Letter of Acceptances (LOA)/Contract Agreements on Shramikkalyan portal within 15 days of issue of any LOA for approval of Sr.DFM/KGP. Sr.DFM/KGP shall update (if required) and approve the details of LOA filled by contractor within 7 days of receipt of such request. (d) After issue of LOA by Sr.DFM/KGP, contractor shall fill the salient details of contract labours engaged in the contract and ensure updating of each wage payment to them on Shramikkalyan portal on monthly basis. (e) It shall be mandatory upon the contractor to ensure correct and prompt uploading of all salient details of engaged contractual labour & payment made thereof after each wage period.

B. Certification: While processing payment of any 'On Account bill' or 'Final bill' or release of 'Advances' or 'Performance Guarantee / Security deposit', contractor shall submit a certificate to the Sr.DFM/KGP or his representatives that 'I have uploaded the correct details of contract labours engaged in connection with this contract and payments made to them during the wage period in Railway's Shramikkalyan portal at www.shramikkalyan.indianrailways.gov.in for Month _______ Year ______.'

PF, ESI, and GST Guidelines C. PF & ESI: PF & ESI registration number of individual staff must be submitted on or before execution of agreement. EPF & ESI for individual contractor's staff must be remitted to appropriate level. Periodical verification of the EPF & ESI amount deposited by the contractor will be done by Railway administration. The contractor must submit the document in regard to remittance of the same along with every On Account bills/Final bill, failing which payment may be withheld. EPF/ESIC statement for all labour as per agreement condition and with reference to the EPF and ESIC of rate schedule of agreement. The amount availed as rebate/subsidy provided by the Central Govt. should be reduced from the total amount payable towards EPF and ESIC form from the bills. The payment towards EPF & ESIC will be made on the basis of reimbursement furnishing authenticated documentary evidence only. If any shortfall in EPF and ESIC for the bill period is found, the same should be withheld/deducted from the bills. All direct or indirect costs and obligations pertaining to employment of specialized manpower will be borne by contractor under the turnkey scope of work.

GST: (i) Before submitting a tender, the tenderer will be deemed to have satisfied himself by actual inspection of the site and locality of the works, that all conditions liable to be encountered during the execution of the works are taken into account and that the rates he enters in the tender forms are adequate and all inclusive to accord with the provisions in Clause - 4.42 of the General Conditions of Contract for delivery of services for the completion of works to the entire satisfaction of the Sr.DFM/KGP or his authorized representatives. (ii) Tenderers will examine the various provisions of The Central Goods and Service Tax Act, 2017 (CGST)/Integrated Goods and Service Tax Act, 2017 (IGST)/Union Territory Goods and Services Tax Act 2017 (UTGST)/respective state's State Goods and Services Tax Act (SGST) also, as notified by Central/State Govt. & as amended from time to time and applicable taxes before bidding. Tenderers will ensure that full benefit of Input Tax Credit (ITC) likely to be availed by them is duly considered while quoting rates. (iii) The successful tenderer who is liable to registered under CGST/IGST/UTGST/SGST Act shall submit GSTIN along with other details required under CGST/IGST/UTGST/SGST Act to railway immediately after the award of contract, without which no payment shall be released to the contractor. The contractor shall be responsible for deposition of applicable GST to the concerned authority. (iv) In case the successful tenderer is not liable to be registered under CGST/IGST/ UTGST/SGST Act, the railway shall deduct the applicable GST from his/their bills under reverse charge mechanism (RCM) and deposit the same to the concerned authority. (Authority: Rly. Bd's Letter No. 2017/CE- I/CT/4/GST, Dtd. 23.06.2017)

EARNEST MONEY DEPOSIT (EMD) :

The Bidder shall be required to deposit earnest money with the Bid for the due performance with the stipulation to keep the offer open till such date as specified in the Bid, under the conditions of Bid. The earnest money shall be as under : (a)For works/services estimated to cost up to Rs. 1 crore----- 2% of the estimated cost of the work (b) For works/ services estimated to cost more than Rs. 1 crore. Rs.2 lakh plus ½% (half percent) of the excess of the estimated cost of work beyond Rs.1 crore subject to a maximum of Rs. 1 crore

The earnest money shall be rounded to the nearest Rs.10/-. This earnest money shall be applicable for all modes of bidding. MSEs registered with District Industries Centres, Khadi and Village Industries Commission, Khadi and Village Industries Board, Coir Board, National Small Industries Corporation, Directorate of Handicraft and Handloom, any other body specified by Ministry of MSME or Start-ups as recognised by Department of Industrial policy

It shall be understood that the Bid documents have been sold/issued to the Bidder and the bidder is permitted to bid in consideration of stipulation on their part, that after submitting her bid she will not resile from her/their offer or modify the terms and conditions thereof in a manner not acceptable to the Manager. Should the Bidder fail to observe or comply with the said stipulation, the aforesaid amount shall be liable to be forfeited to the Railway.

If the Bid is accepted, this earnest money (as mentioned above) will be returned to the successful bidder after the submission and verification of the Performance Guarantees as per clause 4.11 of GCC-Service (2018). The Earnest Money of other Bidders shall, save as herein before provided, be returned to them, but the Railway shall not be responsible for any loss or depreciation that may happen thereto while in their possession, nor be liable to pay interest thereon.

The Earnest money should be demanded in the form and manner as per the latest instructions issued by the Railway Board from time to time.

Performance Guarantee

Performance guarantee at a rate of 10% (or as per latest amendments) of the contractual value shall be deposited by the successful bidder. The successful bidder shall have to submit a Performance Guarantee (PG) valuing 10% (or as per latest amendments) of the contract value in four separate parts of 2.5 % each of the contract value, within 30 (thirty) days from the date of issue of Letter of Acceptance (LOA). Extension of time for submission of PG beyond 30 (thirty) days and upto the date of submission of PG from the date of issue of LOA may be given by the Authority who is competent to sign the contract agreement. However, a penal interest of 15% per annum shall be charged for the delay beyond 30 (thirty days, i.e. from 31st day after the date of issue of LOA. In case the contractor fails to submit the requisite PG after 60 days from the date of issue of LOA, a notice shall be served to the contractor to deposit the PG immediately however not exceeding 90 days from the date of issue of LOA). In case the contractor fails to submit the requisite PG even after 90 days from the date of issue of LOA, the contract shall be terminated duly forfeiting EMD and other dues, if any payable against that contract. The failed contractor shall be debarred from participating in re-tender for that work. In case 60th day is a bank holiday or office closure next working dayshould be considered as the last day for submission of the PGs. Decision of Authority competent to sign the Contract Agreement would be final in case of any dispute.

Vide Railway Board's letter No.2017/EnHM/25/11 Dt.24.05.2024, Performance Guarantee for services contracts, as given in Para 4.11 of GCC for Services, has been reduced from 10% to 5% for 20.1.1 Service Contracts of Indian Railways. However, any instruction/amendment regarding Performance Guarantee amended from time to time will be implemented.

The value of PG to be submitted by the, contractor will not change for variation upto 25% (either increase or decrease). In case during the course of execution, value of the contract increases by more than 25% of the original contract value, an additional Performance Guarantee amounting to 10% (ten percent) (or as per latest amendments) for the excess value over the original contract value shall be deposited in four equal parts by the contractor. On the other hand, if the value of Contract decreases by more than 25% of the original contract value, Performance guarantee amounting to 10% (or as per latest amendments) of the decrease in the contract value shall be returned to contractor. The PG amount in excess of required PG for decreased contract value, available with railways shall be returned to the contractor duly safeguarding the interest of Railways.

Vide Railway Board's letter No.2017/EnHM/25/11 Dt.24.05.2024, Performance Guarantee for services contracts, as given in Para 4.11 of GCC for Services, has been reduced from 10% to 5% for 20.2.1 Service Contracts of Indian Railways. However, any instruction/amendment regarding Performance Guarantee amended from time to time will be implemented.

The applicable Performance Guarantee shall be calculated as per the revised value of the contract covering all variations upto the determination of the contract.

If the penalty imposed exceeds 50% of the applicable maximum penalty (as per the revised value of the contract), a PG equivalent to 25% of the applicable PG shall be forfeited. If the penalty imposed exceeds 75% of the applicable maximum penalty, a PG equivalent to 50% of the applicable PG shall be forfeited. The PGs shall be encashed after the completion of the contract.

The successful bidder shall submit the Performance Guarantees (PG) in any of the following forms, amounting to 10% (or as per latest amendments) of the contract value - (a)A deposit of cash; (b)Irrevocable Bank Guarantee; (c)Government Securities including State Loan Bonds at 5% below the market value; (d)Deposit Receipts, Pay Orders, Demand Drafts and Guarantee Bonds. These forms of Performance Guarantee could be either of the State Bank of India or of any of the Nationalized Banks; (e)Guarantee Bonds executed or Deposits Receipts tendered by all Scheduled Banks; (f)A Deposit in the Post Office Saving Bank; (g)A Deposit in the National Savings Certificates; (h)Twelve years National Defence Certificates; (1) Ten years Defence Deposits; (j)National Defence Bonds and (k)Unit Trust Certificates at 5% below market value or at the face value whichever is less. Also, FDR in favour of FA&CAO (free from any encumbrance) may be accepted. Note - The instruments as listed above will also be acceptable for Guarantees in case of Mobilization Advance.

Vide Railway Board's letter No.2017/EnHM/25/11 Dt.24.05.2024, Performance Guarantee for services contracts, as given in Para 4.11 of GCC for Services, has been reduced from 10% to 5% for 20.5.1 Service Contracts of Indian Railways. However, any instruction/amendment regarding Performance Guarantee amended from time to time will be implemented.

The Performance Guarantees shall be submitted by the successful bidder after the Letter of Acceptance (LOA) has been issued, but before signing of the contract agreement. These PGs shall be initially valid upto the stipulated date of completion and maintenance period, if any plus 60 days beyond that. In case, the time for completion of service gets extended, the contractor shall get the validity of PGs extended to cover such extended time for completion and maintenance period, if any of service plus 60 days.

The Performance Guarantees (PGs) shall be released after physical completion of the work/ service delivery based on 'Completion Certificate' issued by the competent authority stating that the contractor has completed the assigned services in all respects satisfactorily and passing of final bill based on No Claims Certificate" from the contractor. In case any contract provides for warranty/ maintenance clause then 25 % of the Performance Guarantee would be retained till the warranty/ maintenance period is over and a certificate to that effect is issued by the Manager.

Whenever the contract is rescinded, the Performance Guarantees shall be encashed/ forfeited. The balance work or services for the same shall be got done independently without risk & cost of the failed contractor. The failed contractor shall be debarred for a period of 2 years from the date of such rescindment from participating in the bid which includes delivery of balance services of failed contract. If the failed contractor is a Partnership firm, then every member/ partner of such a firm shall be debarred for a period of 2 years from the date of such rescindment from participating in the bid which includes delivery of balance services of failed contract in his/her individual capacity.

The Manager shall not make a claim under the Performance Guarantee except for amounts to which the President of India is entitled under the contract (not withstanding and/or without prejudice to any other provisions in the contract agreement) in the event of - (a)Failure by the contractor to extend the validity of the Performance Guarantee as described herein above, in which event the Manager may claim the full amount of the Performance Guarantee. (b)Failure by the contractor to pay President of India any amount due, either as agreed by the contractor or determined under any of the Clauses/Conditions of the Agreement, within 30 days of the service of notice to this effect by Manager. (c)The Contract being determined or rescinded under provision of the GCC, the Performance Guarantee shall be forfeited in full and shall be absolutely at the disposal of the President of India.

Execution of Contract Document : The Bidder whose bid is accepted shall be required to appear in person at the office of concerned Manager, as the case may be, or if a firm or corporation, a duly authorized representative shall so appear and execute the contract document within 7 days after receipt of notice issued by the Railway that such documents are ready; and failure to do so shall constitute a breach of the agreement affected by the acceptance of the bid in which case the Railway may determine that such Bidder has abandoned the contract and there upon her bid and acceptance thereof shall be treated as cancelled and the Railway shall be entitled to forfeit the full amount of the Earnest Money of the bid and performance guarantees for the bid available with the Railway.

Commencement Of Services :The Contractor shall commence the services within 15 days (unless specified otherwise) after the receipt by her of an order in writing to this effect from the Manager or as directed by the Manager and shall proceed with the same with due expedition and without delay.

Compliance To Managers's Instructions :The Manager shall direct the order in which the several components of the services shall be provided and the Contractor shall execute without delay all orders given by the Manager from time to time; but the Contractor shall not be relieved thereby from responsibility for the due performance of the services in all respects. In cases, where performance or/and quality of services is/are found to be dissatisfactory, Manager or his representatives shall impose penalty as mentioned in bid document, subject to cumulative penalty for such dissatisfactory performance or/and quality of services does not exceeds 10% of original contract value or as prescribed in the bid document.