3021_28_E3

Amount

Annual maintenance contract of computer with UPS (19 Nos), Printers(20 Nos) and its peripherals including following services in the office of GE (MES) Pithoragarh:- (a) Installation of Quickheal Pro antivirus software on all computers. Maint and providing updates for all computers once every 15 days. (b) Rectification of any software related problems.(c) Provision of standby items in event of failure of any component of computer printer & its peripherals. (d) Supply of 50 Nos new Original cartridges for each printers makes (HP & Sumsung). (e) Refilling of 50 Nos cartridges for each printers makes (HP & Sumsung). (e) Periodical preventive maintenance of equipment fortnight.(f) All Peripherals of PCs found to be faulty during the period of AMC will be replaced in toto. Note : -1. All stores required for cleaning /Servicing of parts / component will be covered by the repairer. 2. All type of oil & greases where required will be provided by the firm. 3. The unserviceable retrieve material including damage spare be the property of the department.4. Payment shall be made on successful completion of repairs when certified so by the inspecting authority after inspection & testing. 5. Pre- stamped bills in triplicate will be submitted to the paying authority after fulfilling condition. 6. Bill alongwith connected documents will be subject to pre audit by associate finance prior to releasing payment. 7.Purchase vouchers of new cartridges, Antivirus & new goods will be attached with the bill. 8. Maintenance period is one year from the date of placing order. Quarterly payment bill be made after completion report submitted by respective Officer / Sec-in-charge. 9. The firm will have to attend the office as and when required to check the system. 10. Chargeable Head - 1/495/03 TERMS & CONDITIONS (a) Breakdown calls shall be attended immediately on the same day. (b) Maintenance contract covers unscheduled calls in addition to periodical schedule fortnightly visit for preventive maintenance. (c) Breakdown intimated on phone if not attended within 24 hrs may be got attended from any other agency without any further notice and cost of repair shall be recovered from your dues with department. (d) The job work will be carried out at office of GE (MES) Pithoragarh. (e) Service Engineer / Rep of your company will visit fortnightly to GE (MES) office for checking / servicing of computer, failing which a penalty of 500/- per day per computer shall be levied and simultaneously contract shall be deemed cancelled. (f) Please note that the rep of firm shall report to BSO of this office periodically in case of emergent complaint. (g) Chargeable Head - 01/495/03.

COMPTON INFORMATICS