Tamil Nadu

AOC

Services

Information Technology

Selection of an Implementation Partner to setup and operate Integrated and Inclusive Public Grievance CM Helpline Management System IIPGCMS Call Centre on a turnkey basis

Department of Information Technology

Chennai | Na, Tamil Nadu

Amount: Refer DocsCloses: 27 Oct 2020Closed

Bids

3 Bids19 Nov 2020

#	Company	Amount	Rank	Status
1	L1₹24.0 CrAccepted-AOC 43 FF C CENTRE BASANT LOK VASANT VIHAR SOUTH WEST DELHI DELHI 110057 UDYAM DL 08 0001933 09AABCI3798K1ZZ B 07AABCI3798K1Z3 R MSME STATUS AS NOT VERIFIED \| NEW DELHI \| DELHI \| 110057	₹24.0 Cr Quoted ₹24.1 Cr	L1	Accepted-AOC Negotiated bid price of L1 bidder
2	L2₹30.5 CrRejected-Finance	₹30.5 Cr	L2	Rejected-Finance L2 bidder
3	Rejected-Technical C 6 I T PARK AIRPORT ROAD BADWAI BHOPAL MADHYA PRADESH 462038 UDYAM MP 10 0003991 09AAKCS9368J1ZG B 23AAKCS9368J1ZQ R MII STATUS AS VERIFIED \| BHOPAL \| MADHYA PRADESH \| 462038	-	-	Rejected-Technical Bid is not substantially responsive

Tender Value

Refer Docs

EMD Value

₹8 L

Closing Date

27 Oct 2020, 3:00 pmClosed

Tender Inviting Organisation

Name

CEO

Address

Tamil Nadu e-Governance Agency, 807, P.T.Lee. Chengalvarayan Naicker Maaligai 2nd floor, Anna Salai, Chennai - 600 002.

Work Description

Selection of an Implementation Partner to setup and operate Integrated and Inclusive Public Grievance CM Helpline Management System IIPGCMS Call Centre on a turnkey basis

Tender Information

Tender ID

2020_IT_182448_1

Reference Number

TNeGA/OT/IIPGCMS-CC/2020-2021

Tender Type

Open Tender

Product Category

Information Technology

Period of Work

1095 days

Location

Chennai

Source Website

Subscribe to view

Eligibility / Pre-Qualification

Please refer Tender documents.

Documents Required

5 documents required · 5 mandatory

Fee/PreQual/Technical

RequiredLetter of Undertaking (.pdf)

RequiredTechnical Bid document (.pdf)

RequiredMinimum Eligibility Criteria Cl.4.1 (.rar)

RequiredTechnical Evaluation System Cl.4.2 (.rar)

Finance

RequiredPrice bid BoQ (.xls)

Fee & Financial Details

Tender Fee Amount

₹0

EMD Fee Amount

₹8 L

Pre-Bid Meeting

Meeting Place

Chennai

Important Dates

Last Activity

19 Nov 2020

Published

10 Oct 2020

Bid Opening

28 Oct 2020

Download Starts

10 Oct 2020

Download Ends

27 Oct 2020

Submission Starts

16 Oct 2020

Pre-Bid Meeting

13 Oct 2020

BOQ Preview

•

Amount

•

Call agents price including all scope of work for 100 seater

•

iMarque Solutions Pvt Ltd

Stage Documents

Stage Summary Snapshot

stage.html

html • 0.05 MB

Technical Bid Opening

tech_bid_open.pdf

PDF

Technical Evaluation

tech_eval.pdf

PDF

Financial Bid Opening

fin_bid_open.pdf

PDF

boq_comp_chart.xlsx

xlsx

Financial Evaluation

fin_eval.pdf

PDF

Award of Contract

aoc.pdf

PDF

Documents

Tap a document below to read it instantly. You can also download everything as a ZIP if you prefer.

Tender Page Snapshot

details.html

html • 0.03 MB

Ready to Participate?

Download all tender documents and submit your bid