AMC proposal for maintanance and testing , trouble shooting and calibration of ALC/CMS/CWS/DRP operated track machines of CPOH with OEM M/s. plasser @ CPOH for the years 2026-27 &2027-2028.

Offers from the OEM/their authorized dealers are only considered. In case of OEM, Tenderer should specify the same. In case of dealers, tenderer has to submit the current & valid dealership certificate from OEM/Tender specific authorization letter along with the e-bid.

I/we the tenderer (s) am/are signing this document after carefully reading the contents.

I/We the tenderer(s) also accept all the conditions of the tender and have signed all the pages in confirmation thereof.

I/we hereby declare that I/we have downloaded the tender documents from Indian Railway website www.ireps.gov.in . I/we have verified the content of the document from the website and there is no addition, no deletion or no alteration to the content of the tender document. In case of any discrepancy noticed at any stage i.e. evaluation of tenders, execution of work or final payment of the contract, the master copy available with the railway Administration shall be final and binding upon me/us.

I/we declare and certify that I/we have not made any misleading or false representation in the forms, statements and attachments in proof of the qualification requirements.

I/We also understand that my/our offer will be evaluated based on the documents/credentials submitted along with the offer and same shall be binding upon me/us.

I/We declare that the information and documents submitted along with the tender by me/us are correct and I/we are fully responsible for the correctness of the information and documents, submitted by us.

I/we certify that I/we the tenderer(s) is/are not blacklisted or debarred by Railways or any other Ministry / Department of Govt. of India from participation in tender on the date of submission of bids, either in individual capacity or as a HUF/ member of the partnership firm/LLP/JV/Society/Trust.

I/we understand that if the contents of the certificate submitted by us are found to be forged/false at any time during process for evaluation of tenders, it shall lead to forfeiture of the Bid Security and may also lead to any other action provided in the contract including banning of business for a period of upto two year. Further, I/we and all my/our constituents understand that my/our offer shall be summarily rejected.

I/we also understand that if the contents of the certificate submitted by us are found to be false/forged at any time after the award of the contract, it will lead to termination of the contract, along with forfeiture of Bid Security/Security Deposit and Performance guarantee and may also lead to any other action provided in the contract including banning of business for a period of upto two year.

I/We have read the clause regarding restriction on procurement from a bidder of a country which shares a land border with India and certify that I am/We are not from such a country or, if from such a country, have been registered with the competent Authority. I/We hereby certify that I/we fulfil all the requirements in this regard and am/are eligible to be considered (evidence of valid registration by the competent authority is enclosed)

Please submit your bank details i.e. Name of Bank along with Bank Branch Code, Accounts Number as appearing in the cheque book, IFSC Code and PAN Number, duly certified by the authorized official of the bank, to facilitate payment through ECS/NEFT/RTGS. In lieu of Bank Certificate, scanned copy of a cancelled cheque may be attached for verification of the above particulars. The prescribed formatof Bank Mandate form is enclosed along with tender schedule.

EMD/Security Deposit: The tenderer is exempted from depositing Earnest Money asper the provision contained in MSOP2018,item no.31(G) of Part-A Works Matters. The bidder shall submit the bid security declaration as per the prescribed proforma of Bid Security Declaration attached to the tender schedule

Performance Guarantee : Contractor shall have to submit a Performance Guarantee (PG) of 5% of the contract value within 30(Thirty) days from the date of issue of letter of Acceptance (LOA) .The PG has to be submitted in four separate parts of 1.25% each of the contract value. All the provisions along with Extension of time , Penalty etc as specified in clause 4.11 of GCC for Services 2018 are applicable.

Variation in Ordered Quantity: Applicable as per GCC for Service 2018 para No 5.3.2.

Price Variation Clause: The Price Variation Clause (PVC) of General Conditions of Contract (GCC) shall not be applicable to this Annual Maintenance Contract (AMC) as per Railway Board's Letter No. 2013/CE-I/CT/O/10/PVC/Pt.1, dated 27.01.2015

Payment: Railway shall make payment through NEFT on submission of bill by the contractor, duly certified by the authorized Railway officer in-charge of the work that the work has been completed to the satisfaction of the Railway. Spare parts and components are charged during the repairing work are asper the accepted rate list, terms &conditions of the agreement. Bill paying authority will be WAO/RYP.b) 100 percent payment on or before 45th day from the date of delivery of goods/service along with inspectioncertificate at the nominated place/depot in good condition by the supplier. Where the department makes any objection in writing regarding acceptance of goods or services with in fifteen days from the day of the delivery of the goods at the nominated place/depot, the 100percent payment will bemade on or before the 45th day from the day on which such objection is removed by the consignee.

Statutory Variation Clause: Statutory Variation in taxes and duties, or freshimposition of taxes and duties by State/Central Governments in respect of the items stipulated in the contract (and not the raw materials thereof),within the original delivery period stipulated in the contract, or last unconditionally extended delivery period shall be to Railways' account. Only such variation shall be admissible which takes place after the submission of bid. No claimon account of statutory variation in respect of existing tax/duty will be accepted unless the tenderer has clearly indicated in his offer the rate of tax/duty considered in his quoted rate. No claim on account of statutoryvariation shall be admissible on account of misclassification by the supplier/contractor.

Fall Clause: Fall Clause is applicable as per IRS Conditions of Contract as amended up to date. During every billing, the Contractor has to give certificate stating that no spares are supplied to other parties less than these rates.

TAXES & DUTIES: While quoting, the rates should clearly indicate the rate of applicable taxes. Tenderer should submit the rates duly specifying the taxes and same shall be charged at the rate applicable at the time of delivery of spares and date of servicing the machine for the Railway. The payment willbe made only on production of documentary evidence. Tenderer should also furnish HSN code, GSTIN number representing the States in which they are registered for GST along with the address of registered office, place ofBusiness in state etc.Firm should ensure that they are GST compliant and their quoted taxstructure/rates are as per GST law.

The Service Engineer can be called by Dy.CE/CPOH/RYP/ XEN/CPOH/RYP

The rates quoted by the contractor should not be above the rates quoted for any other other Railway/Govt Agency

This is a single tender for " Annual Maintenance Contract (AMC) for maintenance and testing, trouble shooting and calibration of ALC/CMS/CWS/DRP/operated Track Machines of CPOH for a period of two years (2026-27, 2027-28), at a total cost of . Rs. 54,70,051/- for the years (Rs. 20,11,580 for 2026-27 & Rs. 34,58,471/- for 2027-28) ,against the OEM M/s.Plasser India Pvt Ltd/Faridabad ". Offer submitted by any other firm will not be considered for evaluation and consideration

Contract shall come into force from issue of letter of acceptance and shall be in force for a period of two years i.e. for 2026-27 and for 2027-28 from the date of issue of Letter of Acceptance or till the valid authorized date of OEM to the agency whichever is earlier. However the validity can be extended if mutually agreed. The firm should ensure that the validity of their Authorization/Dealership certificate is current/valid during the AMC period.

Skilled and unskilled labor and small consumables like grease, oil etc. required for servicing the machines in Railway premises shall be arranged by Railways at site as per availability. However, Tools & Plants for the job shall be brought by Service Engineer himself.

During maintenance/servicing, the Service Engineer will replace spare part(s) ifnecessary. Such spares duly certified by the machines in-charge will be paid at the ratesagreed. Supply of these spares alone also can be requested by Dy. CE/CPOH/RYP.Contractor has to supply the spares at the rates agreed. The contractor shall return thereleased materials to the Railway.

At the end of each deputation of their Service Engineer, the authorized agency will raise the bills directly on the Railways, with a certificate from the in charge of the machine, that the engineer attended the machine for the number of days and hours claimed and carried out the job satisfactory.

Spares are to be supplied in advance by the Contractor on a formal requisition from Railways and immediately on its receipt of the Railway will make them available at site for use when the maintenance/service of the machine is undertaken. The contractor shall ensure that the spares as requisitioned by Service Engineer are available on the pricelist of spares in the AMC.

The contractor has to provide the Railway the services of their Engineer for the purpose of carrying out checking, repairing, maintenance and for testing, troubleshooting and calibration of ALC operated Plasser Track Machines of working in this Railway as and when called upon to do so by Railway. Charges for the same shall be paid as agreed in the contract.

Contractor should submit rates for servicing of various PCB's, transducers, pendulum, spring loaded brake cylinder & its spare parts duly specifying applicable rate of GST, delivery period, warrantee, etc., along with the offer.

Defective PCBs shall be brought to Contractor's premises at Faridabad by representative of Railway. PCBs will be inspected by the contractor at their worksite and shall send necessary offer to the Railways in advance. On receipt of written acceptance from Railways the Contractor shall start repairing the PCBs

The repairs to defective PCBs shall becarried out in the presence of technical representative of S.Co.Rly who will certify theutilization of new components by M/s PlasserIndia Pvt.ltd. Faridabad

All the defective/unserviceable electronic components, which are released, shall be returned to the railway by the firm and the same shall be accounted for by concerned SSE

If a particular PCB cannot be repaired since said PCB requires utilization of components which are not included in the agreement, the same should be returned to the railwayv unattended through authorized representative. However, the firm cannot claim any labour charges for inspection of such PCBs

Only genuine spare parts are to be supplied and/or fitted. The contractor shall submit documentary proof in the form certificate forimported spares supplied from OEM.

On certification of completion of repairs by authorized representative, the firm can raise the bill for cost of spares used and labor charges involved for servicing various components duly enclosing certificate of Railway representative.

Warranty: - All new spare parts, except consumables are to be warranted for a period of 6 (six) months from the date of supply against the any manufacturing defects and poor workmanship. For repairs the contractor has to provide warranty/guarantee for 6 (six)months from the date of repair against the poor workmanship and defective manufacturing of parts. Excluded from warranty are1. Parts that are operationally linked with parts not supplied by Plasser,2. Parts becoming defective due to incorrect installation by the buyer or attended by outside agency.

AMC is treated as Rate Contract. The ratesquoted are per unit rate. Under this contract,quantity will be drawn by the consignee onneed basis in required quantity at the samerates, terms and conditions during thevalidity period of the contract and within theinternal value of the AMC.b) Under AMCsupplies, no higher rates will be chargedthan any other AMC/RC rates

During the subsistence of this contract, this agreement may be terminated by the Railways by giving fifteen days' notice

In case service engineer doesn't reach site within 7 days of informing (or 2 days in caseof emergency), per day payment charges shall be reduced by 25% for the number of days delayed or days spent on deputation whichever is lower.

If the Railway calls the Engineer to travel by Air in case of urgency, the air fare for economy class from Kolkata to the Airport nearest to the works will be reimbursed to the contractor.

M/s Plasser India Pvt Ltd., Faridabad has to maintain uniform proforma for expenditure against this AMC

Arbitration : In the event of any dispute,differences etc, in interpreting the various clauses of the agreement or in actual working of the contract, the same will be referred to by either of the parties to the General Manager, South Coast Railway or to any one specially nominated by him on his behalf for arbitration and his award is binding on both the contractor and the Railways. The Arbitration and Conciliation Act 1996 and rules there under and any statutory modification there of shall apply to the Arbitration proceedings under this clause.

A request for supply of spares or deputation of service engineer shall be honored till last date of currency of the AMC. Execution of such request will be obviously after expiry of AMC and delivery date or deputation period will go beyond it depending upon the terms of delivery/deputation stipulated in the AMC.No additional extension of validity for suchcases is required and bills for such work/supplies will be honored by Railways asper the delivery schedule for spares mentioned in the agreement

Contractor shall be wholly responsible for the statutory observations performing to his staff viz PF, ESI, WCA etc and he will be responsible for the maintenance of necessary records in this connection and also comply with all statutory requirements in force from time to time. The Contractor shall pay minimum wages to his staff as fixed from time to time under the laws in force.

The Contractor shall not be entitled to be provided with any facilities by way ofaccommodation, free passes or material ortransport. The arrangements for stay and lodging of the staff of the contractor shall be the responsibility of the contractor

The firm shall complete the repair of PCB within 45 days from the date of receipt of the written acceptance and PCB at firms end. However, early delivery is to be considered according to availability and requirement of the spares. The delivery is Ex- Works, Faridabad.

Delivery Period of the spare parts with exception as mentioned below, will be within 90 days from the date of receipt of purchase order by contractor. plus 15 days for logistics/packing/transportation. total delivery period for spares 90 days plus 15 days delivery-destination delivery at consignee premises

Please enter the percentage of local content in the material being offered. Please enter 0 for fully imported items, and 100 for fully indigenous items. The definition and calculation of local content shall be in accordance with the Make in India policy as incorporated in the tender conditions.

The contract will be governed by IndianRailways Standard General Conditions ofServices-2018 with up to date correctionslips in accordance with GFR 2017, IRSConditions of Contract and Terms andconditions of this contract & specialconditions of contract to the extentapplicable & accepted.